2015 Ford Mustang Owner Complaints

Clutch assembly failed, the metal bracket weld cracked/failed resulting in the clutch pedal being inoperable. It's not available for inspection since I had it replaced and the defective assembly disposed of. My safety was at risk since I had extreme difficulty shifting gears on the road. The issue was confirmed at an independent service center - AAMCO of Huntsville, AL. No other entity inspected the part. The vehicle gave me no warning or indication of a problem other than the difficulty with starting and operating it.

NHTSA ID

11754275

Incident

Jul 3, 2026

I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.

NHTSA ID

11752954

Incident

Jul 20, 2026

The driver-side seat belt retractor on my 2015 Ford Mustang GT Premium has failed. The seat belt retracts back into the retractor housing when released; however, it does not lock when pulled sharply and continues to extend freely. I confirmed this by repeatedly performing a rapid pull test while seated in the vehicle. The failure affects the seat belt restraint system because the belt does not appear to engage its locking mechanism. This could increase the risk of injury in a crash because the seat belt may not properly restrain the occupant during sudden deceleration or impact. The issue was inspected and confirmed by a Ford dealership service department. The dealer diagnosed the driver-side seat belt retractor as failed and recommended replacement of the retractor assembly. The dealer provided an estimated repair cost of approximately $550 plus tax. The vehicle was inspected by Smith Ford in Conway, Arkansas. The vehicle was also inspected for a separate seat belt recall, and the recall inspection passed. The dealer advised that the failed retractor was not related to the recall and would require customer-paid repair. There were no warning lights, messages, or airbag system warnings present when the failure was discovered. The primary symptom was that the seat belt would retract normally but would not lock during a rapid pull test. The exact date the failure first occurred is unknown, but the condition was identified during normal vehicle operation and later confirmed by the dealership.

NHTSA ID

11742166

Incident

Oct 1, 2025

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a black screen. The dealer was made aware of the failure, and the contact was informed that parts needed to be ordered to repair the vehicle. The contact stated the dealer had been contacted several times, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the parts were available. The failure mileage was approximately 37,000.

NHTSA ID

11742144

Incident

Jun 4, 2024

Mileage

37,000 mi

My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.

NHTSA ID

11726419

Incident

Mar 22, 2026

I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.

NHTSA ID

11723807

Incident

Mar 12, 2026

While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.

NHTSA ID

11722755

Incident

Mar 5, 2026

The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.

NHTSA ID

11722492

Incident

Aug 22, 2025

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11715911

Incident

Feb 5, 2023

“Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and even hazard lights went black. Not only could I have been struck by a car on the interstate, I could have died in a car fire. Because the car locked up, I couldn’t open the trunk or use any electronics. The door could have just as easily locked and trapped us inside a burning car. The car is on a salvage yard, no attempt to replicate has been made. Progressive insurance, and Columbia fire inspected it and found that it was undetermined. “Charge service system now” was the only warning before the infotainment screen shut down to reduce battery usage. Every light on the dash flashed right before everything on the dash went black and power was lost to the entire vehicle.

NHTSA ID

11705769

Incident

Dec 7, 2025

With only 32,885 miles, engine light came on due to (P0456) EVAP small leak. Went to an auto shop and Ford dealer for diagnostic scan. Both technicians found that there is a bit of smoke coming out from the top of the fuel tank due to a small stress crack at the port near the canister vent hose as well as a small crack below fuel pressure sensor tube. New fuel tank replacement was recommended as the crack could not be repaired. Cost to fix is $1,400 parts and $1,200 labor. This small crack nears the fuel tank seems to be a major concern for owners as it could increase the risk of vehicle fire and should be a recall by Ford for immediate remedy.

NHTSA ID

11703290

Incident

Nov 7, 2025

When putting the vehicle into reverse the backup camera displayed an unusable red fuzzy screen. Backup camera was unable to assist in safely reversing and mirrors and parking sensors had to be used

NHTSA ID

11702103

Incident

Nov 30, 2025

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11695907

Incident

Oct 15, 2025

The contact owns a 2015 Ford Mustang. The contact stated that while driving 35 MPH and attempting to depress the brake pedal, the clutch pedal detached from the brake pedal assembly. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired; however, the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,724.

NHTSA ID

11695325

Incident

Oct 14, 2025

Mileage

115,724 mi

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11695276

Incident

Oct 23, 2025

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. The contact stated that the rearview camera had not been working properly since the vehicle was purchased. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

NHTSA ID

11692140

Incident

Oct 8, 2018

Mileage

30,000 mi

The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.

NHTSA ID

11692059

Incident

Oct 8, 2025

Mileage

78,955 mi

The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. The contact then received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

NHTSA ID

11691846

Incident

Mar 7, 2024

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

NHTSA ID

11691706

Incident

Apr 6, 2025

Mileage

27,000 mi

The contact owns a 2015 Ford Mustang. The contact stated that while in reverse(R), the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

NHTSA ID

11691219

Incident

Oct 3, 2025

Mileage

22,000 mi

The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11689333

Incident

Jan 1, 2023

Mileage

75,000 mi

The evaporator is leaking and apparently is a known issue from ford and they didn't report this. The evaporator core is leaking and it blows hot air for a good amount. It draws a lot of power form the system and drops the rpm below idling. Forcing me to rev a cold engine so that it does not stall out.

NHTSA ID

11688859

Incident

Sep 22, 2025

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

NHTSA ID

11680324

Incident

May 1, 2025

Mileage

118,000 mi

Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.

NHTSA ID

11676323

Incident

Jul 23, 2025

The 2015 Mustang has been driven about 62,000 miles. The car has not been driven excessively in the 8 + years my wife and I have owned it. I recently heard a noise from the car. I brought the car to a local reputable repair shop. They determined, that there was a problem with the differential. They took the housing case off and found metal shreds in the case. They feel that a bearing failed caused the complete differential failure. I talked to Ford and they have no open recalls for this and recommended contacting the NHTSA. The car is at the repair shop waiting for parts to repair the differential at a cost of approximately $3,000.

NHTSA ID

11676247

Incident

Jun 30, 2025