2024 Ford Mustang Electrical Problems

Bought the car in XXX noticed mold on the passenger floor board, non Ford dealer said window must of been left down made sense at time. They cleaned mold up. Drove it today in the rain noticed water on floor did my research found out it had a recall of 25C43 or NHTSA 25V546. Went to my dealer they said it was inspected in Dec and closed as complete with another dealership. Obviously it’s not fixed correctly because water is still running into the floor board and across the BCM. I did a water test of my own on XXX. I removed the passenger side kick plate ran the hose on the cowl off the car waited 6-10 minutes saw water intruding into the car, which proves repair was not completed properly. My problem is the dealer won’t touch it without me paying because it’s a closed recall on there end. I called Ford Corporate they told me it’s been completed in December to pay dealer and have it fixed and keep receipts and see if I’m eligible for a refund. Not holding my money hostage for there recall. This is a major safety recall that Ford is suppose to fix free of charge. I as the consumer should not have to pay for a diagnostic test to get this resolved. I’m going back to dealer tomorrow. I spoke with was [XXX] of Kingsport. I have both a dealer and Ford corporate selling me to pay out of pocket. Totally unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11766775

Incident

Sep 24, 2026

My vehicle is subject to Ford safety recall 26C40 / NHTSA recall 26V547. I contacted an authorized Ford dealership to have the recall remedied. The dealership confirmed in writing that the recall is currently under Advance Notice and that Ford has not yet provided dealers with the remedy or technical repair instructions. Therefore, the dealership cannot perform the recall repair at this time. NHTSA’s recall lookup currently shows the status as “Recall Incomplete, remedy not yet available” and states that the remedy is anticipated to be available on December 21, 2026. I am willing to have the recall repair performed immediately when the remedy becomes available. I am filing this complaint because the manufacturer is currently unable to remedy this open safety recall. I have written correspondence from an authorized Ford dealer confirming that no repair can currently be performed.

NHTSA ID

11765731

Incident

Sep 9, 2026

The contact owns a 2024 Ford Mustang. The contact stated that while driving 75 MPH, the vehicle stalled. The contact coasted the vehicle to the side of the road, shifted to park(P) and waited five minutes, and restarted the vehicle. The failure was a recurring failure. Additionally, the vehicle lost windshield washer fluid pump functionality and days later by the check engine warning light illuminated due to a weak or failing battery. The contact associated the failure with NHTSA Campaign Number: 26V547000 (Electrical System). The dealer was contacted but was unable to reproduce failure and stated that vehicle needed a software update. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 27,500.

NHTSA ID

11765084

Incident

Jul 7, 2026

Mileage

27,500 mi

The manufacturer marked Safety Recall 25C43 as completed on this VIN. However, the remedy has failed. The vehicle is currently suffering from the exact safety hazard described in NHTSA Campaign 25V546000 (water intrusion, wiring harness corrosion, and total taillight failure). The authorized dealer refuses to re-service the vehicle because the recall is marked 'complete' on the VIN, and Ford Corporate has denied goodwill assistance and failed to fulfill scheduled manager callbacks. The vehicle remains an active safety hazard on public roads.

NHTSA ID

11764257

Incident

Sep 10, 2026

The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 26V547000 (Electrical System); however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds and accelerating, the vehicle jumped and hesitated before accelerating. The contact stated the “Service Vehicle” warning light illuminated, and the message of an electrical wiring failure was displayed. The vehicle was taken to the dealer and was first diagnosed with power train failure. The power train system was reset; however, the failure persisted. The vehicle was returned to the dealer to be diagnosed, and the failure was associated with the recall. The failure mileage was approximately 43,000.

NHTSA ID

11761510

Incident

Apr 25, 2026

Mileage

43,000 mi

I am extremely disappointed with Ford’s handling of my situation and the lack of customer support for what appears to be a premature major component failure. I own a 2024 Ford Mustang GT with only 56,022 miles. While driving, my air conditioning suddenly stopped blowing cold air. I took the vehicle to an authorized Ford dealership, where it was diagnosed with a catastrophic A/C compressor failure. The compressor had internally locked up, sending metal shavings throughout the A/C system. I was told the repair would require replacing the compressor, expansion valve, desiccant, belt, flushing the system, and recharging the A/C, with an estimated cost of nearly $5,000. I contacted Ford Customer Relationship Center and requested goodwill assistance because this is a 2024 vehicle and this type of catastrophic failure should not happen at only 56,000 miles. I explained that I had only owned the vehicle for approximately 7,000 miles after purchasing it used with around 49,000 miles. Unfortunately, I was simply told that there was nothing Ford could do because the vehicle was outside of the basic warranty. There was no meaningful effort to review the circumstances, no offer of partial assistance, and no indication that Ford was willing to stand behind what appears to be an unusually premature failure of a major factory component. I understand warranties have limits, but customer service should go beyond simply reading warranty terms. A compressor that fails catastrophically and contaminates the entire A/C system on a vehicle this new is not something most owners would reasonably expect. I wasn’t asking Ford to ignore its warranty—I was asking the company to stand behind its product through goodwill assistance for an unusual failure. This experience has left me questioning Ford’s commitment to customer satisfaction. When a major component fails unexpectedly on a relatively new vehicle, customers deserve more than a quick denial. I expected better from a company with Ford.

NHTSA ID

11754503

Incident

Jul 27, 2026

I bought a new 2024 Mustang in 11/2024 from Town & Country Ford in Port Arthur, Tx. Days after the purchase, I recieved a voicemail to return asap and was told by the owner that I would recieve a gift card if I did. I didn't understand why at the time, as it wasn't explained. Unfortunately, I was unable to return because the dealership is 4 hours drive from my residence. That was the last I heard anything. Recently, in 6/2026 I noticed that there were 2 active recalls in the Ford app. I then made an appointment with my local dealership, Tyler Ford in Tyler, Tx and the recalls were performed. The service tech at the Tyler dealership advised me then that there was no warranty start date entered in the system from when the vehicle was purchased and that he could not enter the recall information, nor could he perform any future warranty work. The week after, I noticed a crack in my passenger tailight and took it to the Tyler dealership. The same service tech (Vegas) advised that they couldn't do anything because of the warranty service date issue. Myself and Vegas have attempted multiple times over a 3 week period to have this date entered by Town & Country. Further research finds that there was a stop sale recall on the Mustang issued 10/2024 24C35 for the IPC screen that was not performed prior to its sale to me 11/2024 and now the dealership management is attempting to cover it up. I've spoken with the dealership warranty person (DeMarcus) and he has advised that management is aware and he has relayed the info several times. Nonetheless, aside from their violation of federal law and elusive cover up, I am seemingly without warranty coverage and forced to drive un unsafe vehicle because the turn signal does not operate due to penetrating water damage into the light housing. Town & Country says they will enter the date when the recalls are entered, but Tyler says they can't enter the recalls until the warranty start date is entered.

NHTSA ID

11751918

Incident

Nov 26, 2024

Infotainment system flickers/goes blank even after being repaired at Ford Service center. Back up camera unavailable and anything controlled by touchscreen does not work

NHTSA ID

11746325

Incident

Mar 10, 2026

I am filing a safety complaint regarding an open manufacturer recall on my vehicle that has not been completed despite being scheduled for repair. On or about 2/16/2026, I scheduled the recall repair with an authorized dealership/service center. The repair was accepted and scheduled; however, the repair has not been completed to date. It has now been approximately 50 days (or more) since the scheduled appointment, and the recall remedy remains unresolved. Despite multiple attempts to follow up, the repair has not been performed, and no reasonable timeline has been provided for completion. This ongoing delay leaves the vehicle in an unrepaired condition subject to a known safety-related recall issue. Safety Concern: The unresolved recall defect presents a potential safety risk, as the manufacturer has identified the issue as significant enough to warrant a recall. The continued delay in remedy increases the risk of operating a vehicle with a known safety defect. Dealer / Manufacturer Response: •Recall repair was scheduled and acknowledged by the dealer - suburban ford of Ferndale. •Repair has not been completed after an extended period. •No adequate resolution timeline has been provided. •Communication regarding the delay has been insufficient. Impact: •Vehicle remains in an unsafe or potentially unsafe condition. •Loss of use / inability to rely on manufacturer recall remedy. •Unreasonable delay in addressing a safety recall. Requested Action: I am requesting that NHTSA: •Review this matter as a potential failure to timely remedy a safety recall •Ensure the manufacturer and/or dealer fulfills its obligations to complete the recall repair promptly •Investigate whether systemic delays or failures are occurring in the recall remedy process Additional Notes: This issue is not merely about the existence of a recall, but rather the failure to complete a scheduled recall repair within a reasonable timeframe after acceptance by the dealership.

NHTSA ID

11729817

Incident

Feb 16, 2026

On [XXX], multiple electrical systems on my 2024 Ford Mustang suddenly failed while the vehicle was in normal operation. The following systems stopped functioning: HVAC/climate control, heated seats, outside temperature display, rear turn signals, and blind spot monitoring. No prior warning lights were displayed before the failure. These failures significantly compromised safety because the rear turn signals and blind spot monitoring stopped working without warning while driving. Loss of exterior signaling and driver-assistance systems created a risk of collision. The lack of HVAC also created visibility concerns due to inability to defog windows. The vehicle was taken to an authorized Ford dealer the same day. The dealer confirmed the issue, diagnosed water intrusion into the Body Control Module, and stated that the failure is linked to an open Ford recall regarding BCM water intrusion. The dealer has had the vehicle since 10/21/25, and the BCM and related components remain available for inspection. The repair has been delayed for nearly two months, and the dealer reports they are “waiting on engineering approval” from Ford with no estimated completion date. The defect has been reproduced and confirmed by the dealer but has not yet been repaired. The manufacturer has not inspected the vehicle directly, and no police or insurance inspection has occurred. The safety risk remains significant because BCM failure disables multiple critical signaling and monitoring systems without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11704736

Incident

Oct 21, 2025

I own a new manual 2024 Ford Mustang GT now with 800 miles. When turning on the unit on 2 occasions, one on November 20 and another on December 3, documented with photographs and videos, the unit presents a black screen with no image. Either in reverse or drive without the possibility of viewing any image. The agency was notified and commented that these failures had never occurred.

NHTSA ID

11703025

Incident

Nov 20, 2025

I am concerned about a serious safety recall affecting the vehicle. To date, the manufacturer has not taken corrective action, which has placed an undue amount of stress on me. I respectfully request prompt steps to resolve this issue.

NHTSA ID

11690868

Incident

Jul 1, 2025

The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the infotainment system failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the system required a software update. The vehicle was repaired, but the failure reoccurred and had since become a regular failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.

NHTSA ID

11689916

Incident

Oct 15, 2024

Mileage

1,000 mi

Driving down the road all tire sensors went into default – started flickering on and off headlights kept flickering on and off AC kept working and then stopped working.

NHTSA ID

11689693

Incident

Sep 23, 2025

The auxiliary display that contains the rear camera view failed on several occasions even after the software installation from Ford to fix the failure of this display. The aural alert for cross traffic and pedestrian warning still functions, however, without the display I do not know what is behind or beside the car and from which direction it is coming from when backing out of blind parking spot (between two trucks in the last case). The Mustang is currently being inspected by the local dealer again.

NHTSA ID

11687399

Incident

Sep 13, 2025

In April 2025 as i was driving my vehicle I noticed my digital dashboard completely blacked out for a few minutes then reappeared. at the time i wasn't sure if an update was happening or not. The issue resurfaced late June but was worst. I took the vehicle to my ford dealership in (Courtesy Ford of Conyers,Georgia). They kept the vehicle for a few weeks and replaced the dash. However, the fix was short lived and in I received the back in Aug 2025. With three days of receipt of the vehicle the same problem was still present although the dash had been replaced. Current shop time is approx 30 days. I'm looking at processing this under the GA lemon law.

NHTSA ID

11681471

Incident

Apr 1, 2025

Ford Motor Company has an issue with their 2024 Ford Mustang Convertibles, where condensation forms in the footwell ducts during air conditioner operation. As condensation accumulates, water drips onto the driver's foot and potentially the gas and/or brake pedal, creating a risk of driver error. This issue has been known since the vehicle's delivery nearly two years ago. Ford has acknowledged the problem but has not provided a resolution, stating that this occurrence is "expected." Some additional drivers are also experiencing this: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11679224

Incident

Sep 1, 2024

The center screen / infotainment system will not turn on sometimes when I start the car. I am unable to use the backup camera, navigation, and air conditioning controls.

NHTSA ID

11678608

Incident

Jun 6, 2025

Condensing Core failed at 16k miles, 2024 new Ecoboost mustang. Been in the shop 3 weeks with no help.

NHTSA ID

11677150

Incident

Jul 9, 2025

Center dashboard screen visually displaying BACKUP CAMERA, ventilation controls, radio, etc., does not boot leaving screen blank and nonfunctional. This problem did not begin until the NHTSA Campaign Number: 24V802000 software update was installed in January 2025. Safety hazard: Cannot view backup camera. This VIN appears to not have been included yet in current NHTSA Campaign Number: 25V315000 recall.

NHTSA ID

11668126

Incident

Jun 20, 2025

dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.

NHTSA ID

11661263

Incident

Nov 4, 2024

The contact owns a 2024 Ford Mustang. The contact was made aware of NHTSA Campaign Number: 24V802000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for the recall repair. The contact stated that while at the dealer, the dealer informed the contact that the remedy had made the vehicle disabled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

NHTSA ID

11648339

Incident

Mar 14, 2025

Mileage

42,000 mi

My new 2024 Mustang GT’s AC doesn't blow cold air. It has less than 3,000 miles. It is beginning to be a known problem for 2024 mustang owners. This can be dangerous if a driver is trying to use the touch screen to work the air conditioner and settings.

NHTSA ID

11648225

Incident

Mar 13, 2025

The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure and then transferred the contact to the NHTSA Hotline. The approximate failure mileage was 2,894.

NHTSA ID

11648069

Incident

Dec 26, 2024

Mileage

2,894 mi

Georgia, Metro Atlanta area, on [XXX]; while driving on [XXX] , at speed of around 65 mph, car dashboard displayed message of Drive Mode Disabled; Service Engine Soon. 2024 Mustang GT lost ability to accelerate, or change gears; was forced to pull over to the far right in order to exit highway. Stopped at a Shell gas station parking lot, turned off ignition, waited a couple of minutes, turned on ignition, the warning signs of service engine soon disappeared. Was able to drive to nearest Ford dealer for service appointment. Is available for inspection upon request. Personal safety and safety of others on road were at risk since car lost ability to drive while at highway speed. Dealer service was unable to diagnose or confirm the problem. Vehicle has not been inspected by manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11638156

Incident

Jan 4, 2025