2024 Ford Mustang Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Ford Mustang, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical4134.5%
- Driver assistance1512.6%
- Engine119.2%
- Powertrain (other)108.4%
- Exterior lighting86.7%
- Airbags75.9%
- Brakes75.9%
- Body & structure65.0%
- Visibility54.2%
- Steering43.4%
- Suspension21.7%
- Fuel system10.8%
- Tires & wheels10.8%
- Seat belts10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Airbag light will not go off since ounce purchase of the car
I own a 2024 Ford Mustang (VIN above) subject to safety recall 26V547 / Ford 26C40 for engine wiring-harness ground eyelets that can fracture and cause loss of motive power. As of Oct 10, 2026, Ford's VIN lookup still shows the recall incomplete with no remedy or parts available and no dealer able to schedule the repair. Ford anticipates parts around Dec 21, 2026, while NHTSA's filing points to remedy owner letters around March 2027 — months after the Aug 25, 2026 campaign. I attempted to open a Ford Customer Relationship Center case via Ford's online chat on Oct 9 (evening) and again Oct 10, 2026 at 9:21 AM ET; both times only an AI assistant responded, live agents were unavailable, and no case number was issued. The vehicle is unlisted from rental use until the safety repair is completed, resulting in documented loss of use (about $3,276 in 2026 rental earnings before the grounding, roughly $150 per trip). I am reporting the extended remedy delay and requesting NHTSA record it; I am separately pursuing a case number, written remedy timeline, and goodwill/loss-of-use review with Ford CRC by phone at 1-800-392-3673.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
2024 Ford Mustang has shown severe defects since September of 2025. Vehicle has been in and out of shop every month since first incident of vehicle going completely dead without cause or warning. Vehicle has since produced escalating engine misfires, loss of acceleration while driving on highway, and occasional antifreeze seeping through a/c vents on startup. Dash has started to glitch upon startup as well and fuel economy has dropped 7mpg in one month. Every Ford dealership I have went to for repairs, except for Town and Country Ford, has told me, "there's no issue with your vehicle". After a year of issues that are getting worse, and trying to receive answers from my Ford case manager, I went to check on any recalls myself and found there is a recall for my vehicle that has no remedy until December 21st, 2026. Ford case manager did not inform me of any recalls, my Ford app does not display any active recalls, and no dealership has made me aware either. When asked why I didn't receive a letter of notice, Ford Motor Company said, "it got lost in the mail I suppose and we can't send it again". My vehicle is getting increasingly worse and it can not remain in current condition for another 3 months.
*While driving at a normal, non-excessive speed, another vehicle began pulling out of a neighborhood ahead of me. I attempted to slow down, but the vehicle did not respond to braking as expected — it continued moving despite my attempt to stop. When I tried to turn the steering wheel to avoid the situation, the wheel felt stuck/resistant and did not respond normally. As a result, I began sliding and lost control, crossing into the oncoming lane of traffic. I was able to regain enough control of the steering to pull back into my own lane. Fortunately, there was no oncoming traffic at that moment, or this could have resulted in a head-on collision. Weather conditions were dry and clear; it was not raining. This occurred after I received a recall notice (NHTSA Recall 26V547 / Ford Compliance Recall 26C40) for my vehicle stating that engine wire harness grounds may fAil. potentially causing loss of motive power, and that Ford does not currently have a remedy available. I reported this incident to Ford shortly after it occurred.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Airbag light will not go off since ounce purchase of the car
I own a 2024 Ford Mustang (VIN above) subject to safety recall 26V547 / Ford 26C40 for engine wiring-harness ground eyelets that can fracture and cause loss of motive power. As of Oct 10, 2026, Ford's VIN lookup still shows the recall incomplete with no remedy or parts available and no dealer able to schedule the repair. Ford anticipates parts around Dec 21, 2026, while NHTSA's filing points to remedy owner letters around March 2027 — months after the Aug 25, 2026 campaign. I attempted to open a Ford Customer Relationship Center case via Ford's online chat on Oct 9 (evening) and again Oct 10, 2026 at 9:21 AM ET; both times only an AI assistant responded, live agents were unavailable, and no case number was issued. The vehicle is unlisted from rental use until the safety repair is completed, resulting in documented loss of use (about $3,276 in 2026 rental earnings before the grounding, roughly $150 per trip). I am reporting the extended remedy delay and requesting NHTSA record it; I am separately pursuing a case number, written remedy timeline, and goodwill/loss-of-use review with Ford CRC by phone at 1-800-392-3673.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I own a 2024 Ford Mustang (VIN above) subject to safety recall 26V547 / Ford 26C40 for engine wiring-harness ground eyelets that can fracture and cause loss of motive power. As of Oct 10, 2026, Ford's VIN lookup still shows the recall incomplete with no remedy or parts available and no dealer able to schedule the repair. Ford anticipates parts around Dec 21, 2026, while NHTSA's filing points to remedy owner letters around March 2027 — months after the Aug 25, 2026 campaign. I attempted to open a Ford Customer Relationship Center case via Ford's online chat on Oct 9 (evening) and again Oct 10, 2026 at 9:21 AM ET; both times only an AI assistant responded, live agents were unavailable, and no case number was issued. The vehicle is unlisted from rental use until the safety repair is completed, resulting in documented loss of use (about $3,276 in 2026 rental earnings before the grounding, roughly $150 per trip). I am reporting the extended remedy delay and requesting NHTSA record it; I am separately pursuing a case number, written remedy timeline, and goodwill/loss-of-use review with Ford CRC by phone at 1-800-392-3673.
COMPONENT / SYSTEM FAILED: The Electronic Power Steering Assist / Power Steering Control Module (PSCM) and vehicle electrical ground system failed. The vehicle is available for inspection upon request. RISK TO SAFETY & NEAR-MISS INCIDENT: While driving on the highway at 62 mph in light rain, the electronic power steering assist cut out completely without warning. The steering wheel instantly became extremely stiff and heavy, giving the immediate sensation of locked steering. Because power assist cut out without warning, the vehicle drifted toward a concrete side wall and adjacent highway lanes with heavy semi-truck traffic. I had to exert significant manual force to keep the car straight, gradually decelerate, and bring the vehicle to a safe stop. This failure created an imminent risk of a high-speed rollover or collision with surrounding tractor-trailers. DIAGNOSIS & INSPECTION STATUS: The incident occurred over the weekend on October 10, 2026, while the dealership service center was closed. The vehicle has not yet been inspected or reproduced by a dealer, service center, or law enforcement, but will be presented to the dealer as soon as they open. WARNING SYMPTOMS & TIMING: There were no warning lamps, messages, chime alerts, or steering symptoms prior to the sudden failure. The failure occurred abruptly at highway speed.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The manufacturer marked Safety Recall 25C43 as completed on this VIN. However, the remedy has failed. The vehicle is currently suffering from the exact safety hazard described in NHTSA Campaign 25V546000 (water intrusion, wiring harness corrosion, and total taillight failure). The authorized dealer refuses to re-service the vehicle because the recall is marked 'complete' on the VIN, and Ford Corporate has denied goodwill assistance and failed to fulfill scheduled manager callbacks. The vehicle remains an active safety hazard on public roads.
The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V546000(EXTERIOR LIGHTING); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to the local dealer who confirmed corrosion was present. The failure mileage was 11,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Airbag light will not go off since ounce purchase of the car
Restraint indicator lamp warning. The restraint control module has detected a fault with the passenger airbag.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
*While driving at a normal, non-excessive speed, another vehicle began pulling out of a neighborhood ahead of me. I attempted to slow down, but the vehicle did not respond to braking as expected — it continued moving despite my attempt to stop. When I tried to turn the steering wheel to avoid the situation, the wheel felt stuck/resistant and did not respond normally. As a result, I began sliding and lost control, crossing into the oncoming lane of traffic. I was able to regain enough control of the steering to pull back into my own lane. Fortunately, there was no oncoming traffic at that moment, or this could have resulted in a head-on collision. Weather conditions were dry and clear; it was not raining. This occurred after I received a recall notice (NHTSA Recall 26V547 / Ford Compliance Recall 26C40) for my vehicle stating that engine wire harness grounds may fAil. potentially causing loss of motive power, and that Ford does not currently have a remedy available. I reported this incident to Ford shortly after it occurred.
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Bought the car in XXX noticed mold on the passenger floor board, non Ford dealer said window must of been left down made sense at time. They cleaned mold up. Drove it today in the rain noticed water on floor did my research found out it had a recall of 25C43 or NHTSA 25V546. Went to my dealer they said it was inspected in Dec and closed as complete with another dealership. Obviously it’s not fixed correctly because water is still running into the floor board and across the BCM. I did a water test of my own on XXX. I removed the passenger side kick plate ran the hose on the cowl off the car waited 6-10 minutes saw water intruding into the car, which proves repair was not completed properly. My problem is the dealer won’t touch it without me paying because it’s a closed recall on there end. I called Ford Corporate they told me it’s been completed in December to pay dealer and have it fixed and keep receipts and see if I’m eligible for a refund. Not holding my money hostage for there recall. This is a major safety recall that Ford is suppose to fix free of charge. I as the consumer should not have to pay for a diagnostic test to get this resolved. I’m going back to dealer tomorrow. I spoke with was [XXX] of Kingsport. I have both a dealer and Ford corporate selling me to pay out of pocket. Totally unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Subject: Request for Investigation - Fraudulent and Falsified Vehicle Records (Crest Ford & Roy O'Brien Ford, Possible Involvement of Bell Ford) Dear Attorney General, I am submitting this complaint to formally request an investigation into fraud committed by Roy O'Brien, an automobile dealership located in Michigan. On [XXX], 1 purchased a 2024 dark horse mustang #R8911 from Roy O'Brien under the representation that the vehicle was brand new, undamaged, and met all safety standards. After the sale, I obtained evidence that the vehicle had, in fact, been in an accident during transport and subsequently altered and resold without disclosure. This constitutes misrepresentation and consumer fraud under Michigan law. Specifically: • The dealership and its employees knowingly concealed the accident and subsequent alterations. • The vehicle was sold as "factory new," despite being materially compromised in safety and integrity. • I paid full market value under false pretenses, believing the vehicle to be undamaged and original. I have retained documentation, communications, and repair evidence that substantiate this fraud, including proof that dealership personnel were aware of the accident. I am prepared to provide all supporting records for your review. This misconduct not only caused me financial harm but also created a serious public safety risk, as the vehicle does not meet proper safety standards. I respectfully request that your office investigate this matter for potential violations of Michigan's Consumer Protection Act and any applicable fraud statutes. Please advise me on next steps and whether additional information is required. I am willing to fully cooperate with your investigation. 1. The vehicle had been in an accident during transport prior to sale. 2. Crest Ford appears to have falsely documented services that were never performed, in an effort to disguise the vehicle's accident history and damage. 3. These falsified service records were used to conspire. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Rear view mirror came away from windshield when adjusting. Resulted in damaged windshield that needed to be replaced. Shards of glass in the vehicle. Replacement cost from Safelite around $1000 (It seems that the glass wasn't correctly laminated, meaning the top later peeled away easily with the mirror mount
While driving approximately 55 mph on a four-lane highway around 8 p.m., the rear window of my 2024 Mustang GT 5.0 Premium exploded/shattered and is now visibly pulling away from the frame. The glass appears ready to collapse inward. Weather conditions were damp with light misting rain and a temperature near 55°F. The rear defroster was not in use, and there were no warning signs or cracks prior to the failure. Only one other vehicle was nearby, so it is not consistent with road debris. The explosion/shatter occurred suddenly and without impact. Photos clearly show the glass shattered separating from the body seam. This presents a clear safety hazard because the rear window could shatter or detach while driving, risking injury to occupants and other motorists. I have photos documenting the damage. The vehicle has not yet been repaired. Ford dealership will be notified when they open in the morning. No injuries occurred, but safety risk is significant. This vehicle is a year old and is garage kept and not exposed to harsh environments. There was no reason for the window to shatter.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
COMPONENT / SYSTEM FAILED: The Electronic Power Steering Assist / Power Steering Control Module (PSCM) and vehicle electrical ground system failed. The vehicle is available for inspection upon request. RISK TO SAFETY & NEAR-MISS INCIDENT: While driving on the highway at 62 mph in light rain, the electronic power steering assist cut out completely without warning. The steering wheel instantly became extremely stiff and heavy, giving the immediate sensation of locked steering. Because power assist cut out without warning, the vehicle drifted toward a concrete side wall and adjacent highway lanes with heavy semi-truck traffic. I had to exert significant manual force to keep the car straight, gradually decelerate, and bring the vehicle to a safe stop. This failure created an imminent risk of a high-speed rollover or collision with surrounding tractor-trailers. DIAGNOSIS & INSPECTION STATUS: The incident occurred over the weekend on October 10, 2026, while the dealership service center was closed. The vehicle has not yet been inspected or reproduced by a dealer, service center, or law enforcement, but will be presented to the dealer as soon as they open. WARNING SYMPTOMS & TIMING: There were no warning lamps, messages, chime alerts, or steering symptoms prior to the sudden failure. The failure occurred abruptly at highway speed.
*While driving at a normal, non-excessive speed, another vehicle began pulling out of a neighborhood ahead of me. I attempted to slow down, but the vehicle did not respond to braking as expected — it continued moving despite my attempt to stop. When I tried to turn the steering wheel to avoid the situation, the wheel felt stuck/resistant and did not respond normally. As a result, I began sliding and lost control, crossing into the oncoming lane of traffic. I was able to regain enough control of the steering to pull back into my own lane. Fortunately, there was no oncoming traffic at that moment, or this could have resulted in a head-on collision. Weather conditions were dry and clear; it was not raining. This occurred after I received a recall notice (NHTSA Recall 26V547 / Ford Compliance Recall 26C40) for my vehicle stating that engine wire harness grounds may fAil. potentially causing loss of motive power, and that Ford does not currently have a remedy available. I reported this incident to Ford shortly after it occurred.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I was driving one day when I began to hear a knocking sound on my vehicle. I then took the time to look up the recall on my current vehicle and it had mentioned “Rear Suspension Knuckles (24S49): Certain vehicles have defective rear suspension castings that can fail, leading to loss of vehicle control”. I just got off the phone with Ford and they expressed me how I do not have that recall under my vin however I am experiencing the exact same description of what is going on and I am trying to get it looked at, but when I told them that I need this issue resolved before something major happens to my vehicle. They had told me that I had to pay for the diagnostic fee as well as it may not be covered once it is fixed. The sound has only got louder and I am afraid I will be driving and something serious will happen.
The contact owns a 2024 Ford Mustang. The contact stated that while driving 35 MPH, the contact felt a jolt from the rear driver’s side of the vehicle and heard the rear driver’s side tire rubbing. The contact stopped vehicle on the side of the road and had the vehicle towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the rear suspension knuckle had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V593000 (SUSPENSION); as possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
2024 Ford Mustang has shown severe defects since September of 2025. Vehicle has been in and out of shop every month since first incident of vehicle going completely dead without cause or warning. Vehicle has since produced escalating engine misfires, loss of acceleration while driving on highway, and occasional antifreeze seeping through a/c vents on startup. Dash has started to glitch upon startup as well and fuel economy has dropped 7mpg in one month. Every Ford dealership I have went to for repairs, except for Town and Country Ford, has told me, "there's no issue with your vehicle". After a year of issues that are getting worse, and trying to receive answers from my Ford case manager, I went to check on any recalls myself and found there is a recall for my vehicle that has no remedy until December 21st, 2026. Ford case manager did not inform me of any recalls, my Ford app does not display any active recalls, and no dealership has made me aware either. When asked why I didn't receive a letter of notice, Ford Motor Company said, "it got lost in the mail I suppose and we can't send it again". My vehicle is getting increasingly worse and it can not remain in current condition for another 3 months.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
Hello, the tire blew out on the interstate and is only at 25k mileage. Warranty stated is 40k mileage and I’m an extremely safe driver, I bought the car brand new with the tires on it
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2024 Ford Mustang. The contact stated that while seated in the front driver's seat, the front driver's side seat belt failed to properly retract and failed to properly secure the driver. The vehicle was taken to the local dealer who inspected the vehicle and determined that the seat belt operated normally, and no failure was found. The contact was concerned that the seatbelt would not function properly during a crash. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .