Body & structure
Filed Aug 15, 2005
I WAS ADVISED BY A MECHANIC RECENTLY THAT MY VEHICLE WAS UNSAFE. HE SHOWED ME THE REAR SUBFRAME BOLT THAT WAS DETERIORATED TO ABOUT HALF OF ITS ORIGINAL SIZE AND THAT THE SUBFRAME WAS RUSTED HEAVILY AND CRACKED COMPLETELY THROUGH. THIS WAS AFTER THE RECALL WAS DONE ON MY VEHICLE IN 1999 FOR NHTSA ARTICLE NO. 98V323000. SO THE WORK THAT WAS DONE TO KEEP THE SUBFRAME FROM FALLING IS NOT HOLDING UP AND IT APPEARS THAT IT COULD BREAK SOON. *JB
- NHTSA ID
- 10132884
- Incident
- Aug 5, 2005
- Mileage
- 125,000 mi
Body & structure
Filed Jul 1, 2004
I WAS NOTIFIED BY MY MECHANIC THAT MY 1991 TAURUS-STATION WAGON HAD A RECALL REGARDING THE SUB-FRAME. HE SUGGESTED I CALL RIZZO-FORD IN NO. PROVIDENCE, R.I. ON MINERAL SPRING AVE. WHEN I CALLED I SPOKE TO REPRESENTATIVE RICK MARRCONTE AND HE AGREED THAT THERE WAS A RECALL AND HE WOULD FIX MY CAR, BRING IT IN HE SAID. A FEW DAYS LATER RICK CALLS ME BACK TO INFORM ME THAT NOT ONLY THE NUT OF THE SUBFRAME WAS ROTTED, BUT ALSO THE SUBFRAME ITSELF WAS ROTTED AND IT WOULD COST $900.00 TO FIX AND HE TOLD ME MY CAR WAS NOT WORTH IT. TO MAKE A LONG STORY SHORT, I PLAYED PHONE TAG WITH THE FORD MOTOR COMPANY HOT LINE WHICH SEEMED LIKE FOREVER. A SHEILA INFORMED ME THAT THEY WERE WILLING TO PAY FOR THE REPAIR IF THE COMPANY AGREED TO REPAIR IT. SHE LATER EXPLAINED THEY REFUSED TO FIX MY CAR. THIS FAULT IN MY CAR ALMOST HAD ME AND MY 6 YEAR OLD GRANDSON IN AN ACCIDENT. WHEN I TOLD THE WOMAN SHEILA THIS SHE EXPLAINED TO ME THAT I SHOULD HAVE KNOWN WHEN BUYING THIS CAR THAT I SHOULD HAVE CALLED TO FIND OUT ABOUT THE RECALLS. THIS I DO NOT UNDERSTAND...SHE WANTED ME TO CALL AND FIND OUT IF MY CAR WAS A 'LEMON'? NOW BECAUSE THIS DEALERSHIP REFUSED TO HELP ME IT NOW MAKES IT DIFFICULT FOR ME TO PERHAPS GO TO ANOTHER FORD DEALERSHIP THAT MAY HAVE BE ABLE TO HELP ME. I AM A STUDENT @ URI/CCE, ALSO WORKING, AND TAKING CARE OF MY 80 YEAR OLD FATHER. PRIOR TO THIS DAMAGE I HAD JUST FIX THIS CAR FOR $750.00, WHICH I COULD NOT AFFORD IN THE FIRST PLACE. THIS APPEARS TO BE DISHONEST AND A WAY TO GET PEOPLE TO GIVE FORD EVEN MORE MONEY TOWARDS THEIR 'DAMAGING POOL'. IS THERE ANY RECOURSE I CAN TAKE? PLEASE ADVICE. MARIA D. O'CONNOR *JB
- NHTSA ID
- 10079121
- Incident
- Jun 22, 2004
Body & structureBrakes
Filed May 23, 2004
AFTER THE RECOMMENDED 1 YEAR WAIT FOR WAXING, I DECIDED SINCE THE MILD WASHINGS WERE CONTINUING TO MAKE THE CAR DULLER I WOULD GIVE IT A SHINE. IT WAS BAD ENOUGH THAT PAINT CONTINUED TO COME OFF WHEN DRYING REGULARLY BUT I WAS MORTIFIED WHEN I TESTED AN AREA AND IT LOOKED LIKE WATER COLORS WERE USED AS PAINT. AFTER ALL THESE YEARS, I HAVE CALLED FORD SEVERAL TIMES WITH NO LUCK. ON ONE OCCASION A UNDISCLOSED PERSON SAID IT SOUNDED LIKE THERE WAS NOT ENOUGH OR NO CLEAR COAT AND I SHOULD TAKE IT TO WHERE I PURCHASED IT AND HAVE THEM LOOK AT IT. SO LUCKILY THE STADIUM AUTOMALL IN RUTHERFORD IS DIRECTLY ACROSS THE STREET FROM WHERE I LIVE. THIS IS ALSO WHERE I PURCHASED IT 13 YEARS AGO. THE MAN ADMITTED IT WAS DULL AND A GOOD WAXING PROFESSIONALLY WOULD HELP. I TOLD HIM I WOULD BE TO EMBARASSED BECAUSE THE PAINT COMES OFF EVEN WHEN I DRY IT AFTER A WASHING. HE NEVER CHECKED IF THEY WERE HAVING PROBLEMS AND TOLD ME THERE WAS NOTHING THEY WOULD DO ABOUT IT.I MUST POINT OUT WE ARE AVID FORD BUYERS AND MY HUSBANDS 10 YEAR OLD TRUCK WAS RE-PAINTED FROM THE SAME PROBLEM. ALSO AS THE ORIGINAL OWNER THE RECALLS LISTED IN YOUR WEB PAGE ON MY VEHICLE WERE ONLY ONCE REPORTED TO ME. THAT THE WAS THE CHILD SAFETY CATCH. JUST RECENTLY MY TIE-ROD SNAPPED ON RT.3 IN SECAUCUS, N.J. LUCKILY FOR ME I AM STILL ALIVE TO WRITE TO YOU. P.S. THE OTHER THINGS SUCH AS ROTORS EXCETERA HAVE ALSO BEEN DONE AT MY EXPENSE. MY CAR ONLY JUST CLICKED OVR 89,000 MILES FOR GOODNESS SAKE. THIS IS THE BEST WEBSITE!! EVEN IF NOTHING COMES OUT OF IT.*AK
- NHTSA ID
- 10073011
- Incident
- Jun 15, 1992
Body & structure
Filed Jul 3, 2003
WHILE DRIVING A LOUD NOISE WAS HEARD AND THE STEERING WHEEL LOCKED. VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THE CRADLE MOUNTING WASHER AND BOLTS RUSTED. DEALER INSTALLED SUB FRAMES REAR MOUNT BOLTS, REINFORCEMENT PLATES AND REPLACED NUTS. *AK *CB *JB
- NHTSA ID
- 10022774
- Incident
- Jun 7, 2003
- Mileage
- 93,858 mi
Body & structure
Filed Feb 10, 2003
AFTER THE RECALL FOR THE REAR LOWER SUBFRAME MOUNT WAS PERFORMED, THE PROBLEM RECURRED.*JB
- NHTSA ID
- 10006862
- Mileage
- 136,000 mi
Body & structure
Filed Jan 13, 2003
AFTER THE DEALERSHIP STONE HAM FORD,STONE HAM MASS, PERFORMED THE RECALL FOR THE SUBFRAME CORROSION 98 V 323 000, THE PROBLEM REOCCURRED.*JB
- NHTSA ID
- 10003624
Body & structure
Filed Oct 16, 2002
THE CONSUMER STATES THAT THE CARRIAGE BOLT HAD BROKEN, CAUSING THE FRAME TO DROP DOWN ON THE STEERING, CAUSING A LOSS OF STEERING. MR RECALL#93V106002 SCC
- NHTSA ID
- 8020947
- Incident
- Oct 9, 2002
- Mileage
- 100,000 mi
Body & structure
Filed Aug 8, 2002
THERE IS A PROBLEM WITH THE PASSENGER SIDE REAR SUBFRAME MOUNTING BOLT. ALLEGEDLY RECALL 98V323000 RELATING TO THE MOUNT WAS PERFORMED. HOWEVER CONSUMER WAS INFORMED THAT NO PREVIOUS REPAIR WORK HAD BEEN DONE ON THE PASSSENGER SIDE REAR SUBFRAME MOUNTING PLATE. CONSEQUENCES OF THE BOLT MOUNTING PLATE FAILURE IS THAT THE DROP IN THE SUBFRAME FROM THE BODY HAS ALLOWED OTHER DAMAGE TO THE PULLEYS AND SERPENTINE BELT. RECALL NOTICE 92M77 RELATING TO THE ENGINE MOUNT FAILED AND HAD TO BE REPLACED. *TT
- NHTSA ID
- 566923
Body & structurePowertrain (other)
Filed May 29, 2002
RECALL ON SUBFRAME WAS DONE IN FEBRUARY 1999, AT THIS TIME SUBFRAME IS DETACHING FROM THE BODY ON DRIVERS SIDE OF VEHICLE.*AK CONSUMER STATED THAT FRONT MOTOR MOUNT WAS REPLACED TWICE. ALSO FRONT PASSENGERS CV AXLE WAS REPLACED TWICE. *YH
- NHTSA ID
- 8010623
- Incident
- May 24, 2002
Body & structure
Filed Jun 12, 2001
REAR SUBFRAME BOLTS HAD CORRODED. THIS CAUSED THE FRAME TO DROP. PROBLEM HAPPENED WHILE PULLING AWAY FROM FUEL PUMP. NO RECALLS. *AK
- NHTSA ID
- 890252
- Incident
- Jun 2, 2001
Body & structure
Filed Jun 5, 2001
BODY HAS SEPARATED FROM FRAME, THERE IS A RECALL 98V323000, BUT THIS VEHICLE IS NOT AFFECTED. *AK
- NHTSA ID
- 889817
- Incident
- Jun 4, 2001
Body & structure
Filed Feb 21, 2001
SUBFRAME TO BODY MOUNT BOLTS REPEATEDLY BECAME CORRODED AND RUST OUT. CONSUMER HAS HAD TO REPLACE SUBFRAME S ON ALL THREE OF FORD, TAURUS NO ACCIDENT HAS OCCURRED. HOWEVER ,THIS DEFECT COULD RESULT IN LOSS OF CONTROL. (VIN #'S FOR VEHICLES: [XXX], [XXX], AND [XXX].) PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 881019
- Incident
- Feb 21, 2000
Body & structure
Filed Feb 15, 2001
DRIVER'S SIDE DOOR STRICKER CAME LOSE, STRICKER HAS BEEN REPLACED. CJ
- NHTSA ID
- 559677
Body & structureBrakesEngine+2 more
Filed Oct 19, 2000
THE FRONT BRAKES WERE REPLACED FOUR TIMES, METALLIC DISC PADS WERE INSTALLED, AND ROTORS WERE REPLACED, RESURFACED, AND MACHINED. *SLC
- NHTSA ID
- 556711
- Incident
- Feb 26, 1996
Body & structureDriver assistanceTransmission
Filed Oct 26, 1999
WHEN DRIVING AT ANY SPEED THE MOTOR IS RACING. ALSO, THERE IS SOME KNOCKING AND RATTLING NOISE COMING FROM THE VEHICLE. WHEN SHIFTING GEARS THERE IS A LOUD NOISE. CONSUMER HAD THE SUBFRAME REPLACED. *AK
- NHTSA ID
- 851687
- Incident
- Feb 1, 1999
Body & structure
Filed Oct 22, 1999
WHILE DRIVING AT 25 MPH THE SUBFRAME DROP FROM UNDER THE VEHICLE CAUSING NO STEERING ABILITY WHICH RESULTED IN VEHICLE HITTING A POLE. *YC
- NHTSA ID
- 851514
- Incident
- Sep 23, 1999
Body & structure
Filed Oct 19, 1999
CONSUMER WAS SENT RECALL NOTICE 98V323. CONTACTED THE DEALER, DEALER STATED VEHICLE WAS NOT INCLUDED IN THE RECALL, AND REFUSED TO CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- NHTSA ID
- 851090
Body & structureSuspension
Filed Sep 16, 1999
WHILE DRIVING AT 25 MPH AND WITHOUT NO PRIOR WARNING, SUBFRAME FELL OFF FROM UNDER THE VEHICLE, AND THE STEERING BECAME VERY DIFFICULT WHICH AFFECTED THE CONTROL OF THE VEHICLE. ALSO, THERE WAS SOME TYPE OF GRINDING NOISE AND VIBRATION WITHIN THE STEERING. *AK
- NHTSA ID
- 847887
- Incident
- Jul 5, 1999
Body & structure
Filed Sep 7, 1999
WHILE DRIVING AT 30 MPH THERE WAS SOME TYPE OF KNOCKING NOISE COMING FROM UNDER THE VEHICLE, AND THERE WAS A VIBRATION WITHIN THE STEERING. CONSUMER TOOK THE VEHICLE IN FOR THE RECALL REPAIRS. HOWEVER, WHEN DRIVING THE VEHICLE AFTER THE RECALL REPAIR WORK WAS DONE, THE PROBLEM STARTED AGAIN. RECALL 93V106.002. *AK
- NHTSA ID
- 846967
- Incident
- Sep 7, 1999
Body & structure
Filed Sep 7, 1999
RECEIVED RECALL 98V323000. CONTACTED DEALER & TOOK VEHICLE IN ON APPOINTED DAY. REPAIRS WERE DONE. AFTER RECEIVING VEHICLE, THE RECALL REMEDY FAILED ON SUBFRAME. THE FRAME WOULD SHIFT & MAKE NOISE. WOULD BEND STEERING WHEN MAKING SHARP TURNS.AK
- NHTSA ID
- 846941
- Incident
- Aug 23, 1999
Body & structure
Filed Aug 19, 1999
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTICE (98V-323). MJS
- NHTSA ID
- 548036
- Incident
- Jun 5, 1998
Body & structureEngine
Filed Aug 3, 1999
THE FRONT MOTOR MOUNTS BROKE. ALSO, REAR SUB-FRAME MOUNTS ARE SHEARING OFF. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
- NHTSA ID
- 844135
Body & structureSuspension
Filed Jul 20, 1999
NHTSA RECALL 98V323/ MANUFACTURER'S RECALL 98S36. REAR SUBFRAME CORROSION. WHEN DRIVING THERE WAS A BANGING, AND THE FRONT END SHOOK. FRONT SUBFRAME CORROSION IS EXACTLY LIKE THE REAR PROBLEM. DEALER CONTACTED AND COULD REMEDY THE PROBLEM. THE PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
- NHTSA ID
- 842628
- Incident
- Jul 5, 1999
Body & structure
Filed Jun 4, 1999
VEHICLE WAS EXPERIENCING CORROSION AROUND THE SUBFRAME MOUNTS. THE BRACKETS NEEDED REPLACING ON THE SUBRAME, RECALL 98V323000. VEHICLE WAS NOT UNDER RECALL DUE TO VIN, BUT HAS THE SAME PROBLEMS. *AK
- NHTSA ID
- 838847
- Incident
- Mar 10, 1999
Body & structureEngine
Filed May 26, 1999
FRONT BOLTS AND MOUNTS HAVE RUSTED. A RECALL WAS ISSUED ON THE REAR BOLTS. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
- NHTSA ID
- 838430
- Incident
- May 23, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.