RoadVitals

2002 Ford Thunderbird Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jun 6, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 93 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Ford Thunderbird submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceEngine
Filed Jun 6, 2016

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LUNGED FORWARD AND STOPPED ACCELERATING. THE VEHICLE INDEPENDENTLY BEGAN TO OPERATE NORMALLY AFTERWARDS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE PAST APPROXIMATELY 35 MPH. AFTER THE FAILURE RECURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL ON PLUG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT VEHICLE COIL ON PLUGS NEEDED TO BE REPLACED EVENTUALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ID
10872774
Incident
Mar 31, 2016
Mileage
30,000 mi
Driver assistance
Filed Sep 1, 2015

I WENT TO PARK THE CAR AND THE CAR WENT RACING INTO THE SPOT AND IT WAS DIFFICULT TO MAKE IT STOP. I THROUGH THE CAR INTO PARK AND EVEN THEN I WAS SURE IT WAS GOING TO STOP. IF I DIDN'T HAVE AN EMPTY PARKING LOT I DON'T THINK IT WOULD HAVE BEEN POSSIBLE THERE WOULD HAVE BEEN AN ACCIDENT. THEN I HAD TO DRIVE THE CAR HOME WHICH I DIDN'T WANT TO DO, BECAUSE THIS WAS VERY FRIGHTENING. THEN DRIVING HOME AT THE STOP LIGHT I JUST PUT THE CAR IN PARK BECAUSE IT WAS STILL RACING AND I DIDN'T THINK PUTTING MY FOOT ON THE BRAKE WOULD HAVE KEPT IT IN A STOPPED POSITION. THEN WHEN I TRIED TO TAKE OFF IT ACTED LIKE IT WANTED TO STALL. NOT A COOD FEELING AT ALL.

NHTSA ID
10760777
Incident
Sep 1, 2015
Mileage
49,000 mi
BrakesDriver assistance
Filed Dec 17, 2013

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED AT THE TIME OF THE FAILURE BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,533.

NHTSA ID
10556362
Incident
Dec 16, 2013
Mileage
32,533 mi
AirbagsDriver assistanceElectrical
Filed May 9, 2012

CLOCK SPRING ,ON BOTH OF MY 02 TBIRDS,VIN# [XXX] [XXX] I THINK THIS IS A VERY POOR PART INSTALLED IN MY BIRDS,SINCE I PAID TOP DOLLAR FOR THESE CARS,$4000.00 OVER LIST PRICE EACH AT THE DEALER AUTOWAY FOR IN BRADENTON FLORIDA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10457933
Incident
May 1, 2012
Driver assistance
Filed May 6, 2010
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE TRAVELING AT SPEEDS OF 35 MPH, THE CONTACT APPLIED THE BRAKES BUT THE BRAKES DID NOT ENGAGE. THE CONTACT PROCEEDED TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED ACCORDINGLY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 08/03/10. *LJ UPDATED 08/04/10.*JB

NHTSA ID
10329148
Incident
May 3, 2010
Mileage
10,000 mi
AirbagsDriver assistanceEngine+2 more
Filed Aug 5, 2009

THE MOST RECENT PROBLEM STARTED IN JUNE 2009 WHEN THE AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON AND WOULDN'T GO OFF (IS IT WORKING OR NOT? SAFETY ISSUE?) THEN WITHIN A MATTER OF WEEKS EVERYTHING ON THE STEERING COLUMN CONTROLS QUIT WORKING OR WENT BERSERK. THE CRUISE CONTROLS SUDDENLY WENT HAYWIRE ACCELERATING WHEN ANY BUTTON WAS PUSHED NOW THEY DON'T WORK AT ALL (SAFETY ISSUE). A CAR PULLED OUT IN FRONT OF ME, I SLAMMED ON THE BRAKES AND LAID ON THE HORN AND NOTHING!!! A TERRIBLE CRASH WAS MISSED BY LITERALLY INCHES( SAFETY ISSUE)...30 MINUTES LATER THE HORN WORKED. THE NEXT DAY I TRIED ABOUT 30 TIMES AND I GOT IT TO BEEP TWICE. THE RADIO/CD CONTROLS SOMETIMES WORK AND SOMETIMES DON'T. CHANGE FROM RADIO TO CD AND SUDDENLY THE VOLUME IS BLASTING (SHOCKED ENOUGH FOR IT TO BE A SAFETY ISSUE). I WAS TOLD OVER THE PHONE IT IS A CLOCK SPRING ISSUE AND THE ESTIMATE WAS $450!!!!! IN ADDITION MY 2002 THUNDERBIRD WAS PURCHASED JAN 2,2003. IT WAS ONE OF THE LAST CARS OFF OF THE LINE BEFORE THE 2002 MODEL SWITCH TO 2003. I HAVE HAD THE SAME COIL ON PLUG ISSUES THAT WERE RECALLED ON 2003'S, YET DEALER WOULD DO NOTHING FOR ME.IT STARTED ONLY 2,000 MLS OUT OF INITIAL WARRANTY. I HAVE REPLACED 3 OF THE COILS/GASKET COVER AND NOW THE 4TH COIL IS BAD WITH GASKET LEAKING. THE DESIGN IS UNCHANGED FROM 2002 TO 2003, WHY NOT FIX MINE? TWICE I HAVE LOST POWER WHEN ACCELERATING AND THE CAR HESITATED OR STALLED IN MIDDLE OF DRIVING. IF YOU DON'T CONSIDER THAT A SAFETY ISSUE THEN TRY PULLING OUT IN ATLANTA TRAFFIC AND SEE WHAT YOU THINK. IN ADDITION NOW THE PASSENGER SIDE AUTO DOOR LATCH WON'T WORK. THIS IS BY FAR THE WORST CAR I HAVE EVER HAD IN MY LIFE. I HAD PURCHASED THREE PRIOR FORD VEHICLES AT THE SAME DEALERSHIP AND THEY WOULD DO NOTHING FOR ME. I NEVER HAD THE FIRST COMPLAINT ON ANY OTHER FORD VEHICLES.... NOW THE DEALER HAS GONE OUT OF BUSINESS...... PLEASE I AM BEGGING YOU SEE IF YOU CAN GET THESE ISSUES FIXED I HAVE POURED ENOUGH MONEY INTO THIS CAR AND IT ISN'T FAIR! *TR

NHTSA ID
10279466
Incident
Jun 1, 2009
Mileage
26,000 mi
Driver assistance
Filed Jun 23, 2009

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AT 5 MPH, THE VEHICLE WOULD SUDDENLY SURGE FORWARD. FOUR YEARS PRIOR TO THIS FAILURE, THE SAME ISSUE OCCURRED AND THE IAC CONTROL WAS REPLACED BY THE DEALER. THE VEHICLE WAS TOWED TO ANOTHER DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 64,332 AND FAILURE MILEAGE WAS 61,745. UPDATED 07/28/09. *LJ

NHTSA ID
10274732
Incident
Jan 1, 2005
Mileage
61,745 mi
Driver assistance
Filed Feb 25, 2009

2002 FORD THUNDERBIRD. DRIVING ON THE ON RAMP TO GET ONTO HIGHWAY ACCELERATING TO GET INTO TRAFFIC. WHEN I TOOK MY FOOT OF THE GAS PEDAL THE CAR CONTINUED TO ACCELERATE A FULL SPEED. APPLIED BRAKES AND THE CAR WAS STILL DOING 60 MPH WITH THE BRAKES ON. HAD TO STAND ON BRAKES TO GET OFF THE NEXT EXIT RAMP. COULD NOT BRING IT TO A FULL STOP SO I THREW IT INTO PARK. IT WAS TERRIFYING BECAUSE I DIDN'T HAVE CONTROL OVER THE ACCELERATOR. TURNED OFF THE CAR. RESTARTED IT IN PARK AND THE ENGINE WAS STILL SCREAMING. I DID NOT HAVE MY FOOT ON THE GAS AND THE BRAKE. I ONLY USE MY RIGHT FOOT FOR THESE PEDALS. MY FEET ARE NOT BIG ENOUGH TO HAVE ONE FOOT ON BOTH. THE MAT WAS NOT STUCK UNDER ANYTHING. AFTER SITTING FOR 5 TO 10 MINUTES I RESTARTED THE CAR IN PARK AND IT SEEMED TO IDLE NORMALLY. I PUT THE HAZARD LIGHTS ON AND DROVE HOME SLOWLY AND BROUGHT IT TO THE FORD DEALER (DON DAVIS AUTO GROUP IN ARLINGTON, TX) THE NEXT MORNING. THEY CAN'T FIND ANYTHING WRONG WITH THE CAR AND CANNOT "DUPLICATE" THE INCIDENT. THEY SPOKE TO FORD AND THEY WANT ME TO PICK UP THE CAR BECAUSE "THEY CAN'T JUST START THROWING PARTS ON IT WHEN THEY CAN'T DUPLICATE THE PROBLEM. I AM NOW AFRAID TO DRIVE MY CAR BECAUSE IF IT RECURRS SOMEONE COULD BE KILLED. PLEASE ADVISE ME. *TR

NHTSA ID
10259924
Incident
Feb 9, 2008
Mileage
28,000 mi
Driver assistance
Filed Mar 8, 2007

TL* - THE CONTACT CALLED REGARDING THE 2002 FORD THUNDERBIRD. THE CONTACT STATED WHEN HE SET THE CRUISE CONTROL IT WOULD NOT STAY ENGAGED. ALSO, THE CONTACT HAD PROBLEMS TURNING THE CRUISE CONTROL ON. THERE WERE NO WARNING INDICATORS. THE FAILURE MILEAGE WAS 15,000. THE DEALER DIAGNOSED THE PROBLEM AS THE CRUISE BRAKE PEDAL SWITCH BEING INOPERATIVE. A NEW SWITCH WAS INSTALLED AND THE CRUISE CONTROL WORKS PROPERLY. THE CONTACT HAS THE REPAIR INVOICE. *AK

NHTSA ID
10184549
Incident
Jan 1, 2006
Mileage
15,000 mi
Driver assistance
Filed Jul 15, 2005
Crash reported1 injury reported

THIS COMPLAINT IS REGUARDING A 2002 FORD THUNDERBIRD. I AM THE ORIGIANL OWNER, AND HAVE HAD THE CAR IN A FORD REPAIR SHOP 4 TIMES FOR THE SAME PROBLEM. THE ENGINE THROTTLE STICKS, USUALLY WHEN THE THE BRAKES ARE APPLIED. THE LAST INCIDENT RESULTED IN THE CAR RUNNING THROUGH THE KITCHEN OF MY HOUSE. FORD CAN NOT FIND ANY REASON FOR THIS REOCCURING PROBLEM

NHTSA ID
10128841
Incident
Mar 18, 2005
Mileage
13,217 mi
Driver assistance
Filed Feb 18, 2005

WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE SURGED FORWARD ABOUT TWO CAR LENGTHS. THE CONSUMER STATED THE BACK TIRES SPIN AND THERE WAS A SMELL OF RUBBER. *JB THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. *NM

NHTSA ID
10108837
Incident
Jul 13, 2004
Mileage
25,500 mi
Driver assistance
Filed Apr 8, 2003

THE CRUISE CONTROL WAS INOPERATIVE. *JB

NHTSA ID
10015405
Incident
Apr 8, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .