RoadVitals

2002 Ford Thunderbird

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
93
Latest Sep 5, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 13, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
4 injuries, 1 deaths reported

Overview

Our database contains 93 NHTSA owner-reported complaints for the 2002 Ford Thunderbird, most frequently naming the engine, electrical and airbags categories. 2 safety recalls have been issued covering this model year; and 63 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E056000

FUEL SYSTEM, GASOLINE

Jun 13, 2006
58,640 units potentially affected
The defect: CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
The risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
UFI FILTERS USAView on NHTSA.gov
02V169000

SEAT BELTS:FRONT:WEBBING

Jun 14, 2002
15,355 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE DRIVER'S SIDE SEAT BELT CONTACTED THE SEAT RECLINER DURING A 35 MPH NCAP FULL-FRONTAL BARRIER IMPACT TEST.
The risk: THE EDGE OF THE RECLINER MECHANISM CAUSED A PARTIAL CUT IN THE LAP PORTION OF THE WEBBING. IF THE WEBBING IS CUT, IT INCREASES THE RISK OF INJURY IN A CRASH.
The remedy: DEALERS WILL INSTALL AN INSERT BEHIND THE DRIVER SIDE SEAT LOWER TRIM PANEL. OWNER NOTIFICATION BEGAN JUNE 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
FORD MOTOR COMPANYManufacturer number 02S38View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 93
EngineSteering
Filed Sep 5, 2023

The contact owns a 2002 Ford Thunderbird. The contact stated that while driving approximately 15 MPH and making a left turn, the power steering suddenly failed and the steering wheel would not turn in either direction, before the vehicle suddenly stalled. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 70,000.

NHTSA ID
11542652
Incident
Sep 3, 2023
Mileage
70,000 mi
Steering
Filed Sep 5, 2023

The contact owns a 2002 Ford Thunderbird. The contact stated while driving 5 MPH and attempting to make a turn, the steering wheel seized. There was no warning light illuminated. The contact was able to turn the steering wheel while using excessive force and veered to the side of the roadway. The contact stated that he restarted the vehicle; however, the vehicle stalled after driving approximately 3-feet. The contact stated that he restarted the vehicle; however, the vehicle stalled while driving. The vehicle was towed to the residence. The contact stated that the vehicle was undrivable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.

NHTSA ID
11542638
Incident
Sep 3, 2023
Mileage
75,000 mi
ElectricalExterior lighting
Filed Aug 19, 2019

THE CLUSTER LIGHTS HAVE GONE OUT ON MY 2002 FORD THUNDERBIRD. WHEN THIS ACTUALLY HAPPENED I REALLY DON'T KNOW SINCE THE CAR IS MAINLY A SHOW CAR AND WHILE DRIVING THE CAR AT DUSK COMING BACK FROM A CAR SHOW THE CLUSTER LIGHTS DID NOT COME ON. WE PARKED THE CAR AND ONLY DROVE IT DURING DAYLIGHT HOURS. THEN THE FUEL SYSTEM QUIT WORKING SO WE HAD TO HAVE THE CAR TOWED TO A DEALER. AFTER DOING SOME RESEARCH I FOUND THAT THIS ISSUE COULD CAUSE HEADLIGHT FAILURE, TAILLIGHT FAILURE, TURN SIGNAL FAILURE, TILT STEERING WHEEL FAILURE, PARKING LIGHTS FAILURE, AND DRIVING LIGHTS FAILURE. WHEN DRIVING THE CAR AT NIGHT YOU CANNOT TELL HOW FAST YOU ARE GOING AND YOU ALSO HAVE THE RISK OF YOUR TURN SIGNALS, HEADLIGHTS AND TAIL LIGHTS GOING OUT. YOU CAN GOOGLE FORD THUNDERBIRD AND FIND INFORMATION WHERE OTHER OWNERS OF THIS CAR HAVE HAD SIMILAR EXPERIENCES. I BELIEVE THIS CAR NEEDS TO HAVE A RECALL SINCE THEY CANNOT BE DRIVEN AT NIGHT OR REALLY ANYTIME. WHICH IS A RISK NOT ONLY TO ME BUT ANY OTHER VEHICLE AROUND ME. I TOOK THE CAR TO A DEALER TO GET THE CAR LOOK AT AND FOR THEM TO RUN A DIAGNOSTIC TEST ON THE CAR AND THEY TOLD ME IT WAS A NETWORK PROBLEM AND IS VERY EXPENSIVE TO DIAGNOSE. HE SAID IT COULD TAKE HOURS TO DAYS TO FIGURE IT OUT CONSIDERING THE COMPUTER AND NETWORK SYSTEM ON THE CAR. THE SERVICE MAN ALSO TOLD ME THEY DID NOT LIKE TO WORK ON THIS CAR BECAUSE OF THIS ISSUE. HE ALSO STATED THAT WAS THE REASON FORD QUIT MAKING THIS VEHICLE. I HOPE YOU CAN SEE THE SAFETY ISSUES THIS VEHICLE CREATES. FROM SPEAKING WITH OTHER DEALERS FORD KNOWS ABOUT THIS ISSUE. THERE IS A WEBSITE ABOUT THE CLUSTER PROBLEMS IT IS : WWW.THUNDERBIRDSPECIALTIES.COM/2002-2005THUNDERBIRD-INSTRUMENT-CLUSTER-PROBLEMS/. THERE ARE SEVERAL OTHERS ON THE INTERNET ABOUT THIS ISSUE AND OTHER ISSUES WITH THE CAR.

NHTSA ID
11244929
Incident
Oct 27, 2018
Mileage
18,775 mi
Tires & wheels
Filed Mar 14, 2019

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD EQUIPPED WITH A FIRESTONE TEMPA SPARE TIRE, SIZE: T185-60-R17 (NA). WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE SPARE TIRE THAT WAS STORED IN THE TRUNK WAS BLOWN OUT AND THE TIRE WIRES, RUBBER, AND CORDS WERE EXPOSED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO VISIT FIRESTONE TO HAVE THE TIRE REPLACED. THE CONTACT WAS INFORMED THAT THE TIRE WAS NO LONGER MANUFACTURED. THE CONTACT WAS CONCERNED THAT THERE WAS NO TIRE AVAILABLE TO REPLACE THE SPARE TIRE. THE VEHICLE FAILURE MILEAGE WAS 3,500 AND THE TIRE FAILURE MILEAGE WAS 2. *DT*JB

NHTSA ID
11186764
Incident
Mar 13, 2019
Mileage
3,500 mi
AirbagsBody & structure
Filed Feb 25, 2019
Crash reported1 injury reported

MY DAUGHTER WAS IN A ROLLOVER ACCIDENT ON 09 -06 -2016 IN A 2002 FORD THUNDERBIRD CONVERTIBLE. THE AIR BAG DID NOT SUFFICIENTLY DEPLOY & SHE WAS SEVERELY INJURED AS A RESULT. SHE WAS ON INTERSTATE 95N NEAR MANNING, SC WHEN A SEMI TRUCK DID NOT SEE HER & CAME INTO HER LANE GRAZING THE CAR. SHE HAD TO GO OFF THE ROAD OR THE TRUCK WOULD HAVE CRUSHED HER. THE THUNDERBIRD ROLLED OVER & SHE WAS SEVERELY INJURED.

NHTSA ID
11182303
Incident
Sep 6, 2016
Mileage
50 mi
Airbags
Filed Nov 1, 2018

MY AIRBAG LIGHT IS ON AND I WANT TO KNOW IF I HAVE A TAKATA AIRBAG. IF SO HOW TO I GET IT FIXED?

NHTSA ID
11144677
Incident
May 14, 2018
Airbags
Filed May 21, 2018

AIR BAG NEEDS TO BE REPLACED AND FORD HAS NO REPAIR PARTS AVAILABLE TO PROVIDE OCCUPANT PROTECTION IN THE EVENT OF A CRASH. *JS

NHTSA ID
11097139
Incident
Apr 12, 2018
Mileage
56,000 mi
Airbags
Filed Apr 23, 2018

AIR BAG WARNING LIGHT APPEARED ON INSTRUMENT PANEL AND OWNER'S MANUAL INSTRUCTED TO RETURN TO DEALER. DEALER DIAGNOSED THE PROBLEM AS A FAULTY AIR BAG THAT SHOULD BE REPLACED. FORD MOTOR CO. SAID SERVICE PARTS ARE NOT AVAILABLE AND DEALER DID NOT REPAIR THE AIR BAG. I WAS ALLOWED TO LEAVE THE SERVICE DEPARTMENT WITH NO IDEA IF THE AIR BAG WOULD FUNCTION IN A CRASH. IS THE VEHICLE SAFE TO DRIVE AND SHOULD FORD MOTOR CO. HAVE DONE MORE TO ASSURE THE VEHICLE IS SAFE TO DRIVE?

NHTSA ID
11089780
Incident
Apr 20, 2018
Mileage
56,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

0708

POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION SOLENOID EMISSIONS WARRANTY EXTENSION. SAMPLE CONSUMER LETTER ATTACHED. *KB

0295

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

EXCESSIVE ELECTRICAL SYSTEM CURRENT DRAW WHICH COULD RESULT IN A DISCHARGED BATTERY AND A NO CRANK CONDITION. *TT SERVICE TIPS. *TT

02162

STRUCTURE:BODY

WATER/MOISTURE IN COP WELLS - DTC P0301-P0308 - 3.9L ENGINE - VEHICLES BUILT THROUGH 5/1/2004. *TT

18615

ENGINE AND ENGINE COOLING

UNUSUAL ENGINE NOISE OR ENGINE KNOCK CONCERNS DUE TO REGULAR FUEL. *TT

18515

STRUCTURE:BODY

MOISTURE IN STORAGE COMPARTMENT. *EH

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford Thunderbird by model year
YearComplaintsRecallsInvestigationsIssue Index
2005271030.8
2004341045.6
2003330038.0
2002Viewing932045.6
1999200—
1998300—
19971692048.2
19962334051.3
19952611046.8
19943001045.3
19934234357.2
19921844561.8
19911124262.3
19901404465.8
19891245672.3
1988922767.2
1987611564.6
1986231158.7
1985141163.1
1984261259.5
1983342—
1982011—
1981011—
1980332—
1979140—
1978140—
1977150—
1976020—
1975050—
1974010—
1973040—
1972030—
1971010—
1970110—
1967040—
1965100—
1960100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.