RoadVitals

2002 Ford Thunderbird Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
93
Latest Sep 5, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Ford Thunderbird, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine3631.9%
  • Electrical2118.6%
  • Airbags1311.5%
  • Exterior lighting43.5%
  • Body & structure43.5%
  • Fuel system43.5%
  • Steering43.5%
  • Brakes32.7%
  • Seat belts32.7%
  • Interior & seats32.7%
  • Powertrain (other)21.8%
  • Tires & wheels10.9%
  • Visibility10.9%
  • Suspension10.9%
  • Other / unspecified10.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

36
reports

From owner reports, verbatim

The contact owns a 2002 Ford Thunderbird. The contact stated that while driving approximately 15 MPH and making a left turn, the power steering suddenly failed and the steering wheel would not turn in either direction, before the vehicle suddenly stalled. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 70,000.

NHTSA ID 11542652 · filed Sep 5, 2023

1ST HAD TO HAVE 8 COILS REPLACED ,2002 NOT COVERED ON RECALL, BUT 2003 AND AFTER WERE. YESTERDAY HAD TO HAVE IT TOWED TO A FORD DEALER, CAR WOULD NOT START. AFTER A DIAGNOSIS, FOUND THE FUEL PUMP NEEDED REPLACED AND FUEL FILTER. THE COST WAS $1500.00. THERE WERE 4 OTHER T-BIRDS THERE PLUS MINE WITH THE SAME PROBLEM. WHAT NEXT? DO I NEED A TOW TRUCK TO FOLLOW ME ALL THE TIME.

NHTSA ID 11055850 · filed Dec 21, 2017
All 36 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

21
reports

From owner reports, verbatim

THE CLUSTER LIGHTS HAVE GONE OUT ON MY 2002 FORD THUNDERBIRD. WHEN THIS ACTUALLY HAPPENED I REALLY DON'T KNOW SINCE THE CAR IS MAINLY A SHOW CAR AND WHILE DRIVING THE CAR AT DUSK COMING BACK FROM A CAR SHOW THE CLUSTER LIGHTS DID NOT COME ON. WE PARKED THE CAR AND ONLY DROVE IT DURING DAYLIGHT HOURS. THEN THE FUEL SYSTEM QUIT WORKING SO WE HAD TO HAVE THE CAR TOWED TO A DEALER. AFTER DOING SOME RESEARCH I FOUND THAT THIS ISSUE COULD CAUSE HEADLIGHT FAILURE, TAILLIGHT FAILURE, TURN SIGNAL FAILURE, TILT STEERING WHEEL FAILURE, PARKING LIGHTS FAILURE, AND DRIVING LIGHTS FAILURE. WHEN DRIVING THE CAR AT NIGHT YOU CANNOT TELL HOW FAST YOU ARE GOING AND YOU ALSO HAVE THE RISK OF YOUR TURN SIGNALS, HEADLIGHTS AND TAIL LIGHTS GOING OUT. YOU CAN GOOGLE FORD THUNDERBIRD AND FIND INFORMATION WHERE OTHER OWNERS OF THIS CAR HAVE HAD SIMILAR EXPERIENCES. I BELIEVE THIS CAR NEEDS TO HAVE A RECALL SINCE THEY CANNOT BE DRIVEN AT NIGHT OR REALLY ANYTIME. WHICH IS A RISK NOT ONLY TO ME BUT ANY OTHER VEHICLE AROUND ME. I TOOK THE CAR TO A DEALER TO GET THE CAR LOOK AT AND FOR THEM TO RUN A DIAGNOSTIC TEST ON THE CAR AND THEY TOLD ME IT WAS A NETWORK PROBLEM AND IS VERY EXPENSIVE TO DIAGNOSE. HE SAID IT COULD TAKE HOURS TO DAYS TO FIGURE IT OUT CONSIDERING THE COMPUTER AND NETWORK SYSTEM ON THE CAR. THE SERVICE MAN ALSO TOLD ME THEY DID NOT LIKE TO WORK ON THIS CAR BECAUSE OF THIS ISSUE. HE ALSO STATED THAT WAS THE REASON FORD QUIT MAKING THIS VEHICLE. I HOPE YOU CAN SEE THE SAFETY ISSUES THIS VEHICLE CREATES. FROM SPEAKING WITH OTHER DEALERS FORD KNOWS ABOUT THIS ISSUE. THERE IS A WEBSITE ABOUT THE CLUSTER PROBLEMS IT IS : WWW.THUNDERBIRDSPECIALTIES.COM/2002-2005THUNDERBIRD-INSTRUMENT-CLUSTER-PROBLEMS/. THERE ARE SEVERAL OTHERS ON THE INTERNET ABOUT THIS ISSUE AND OTHER ISSUES WITH THE CAR.

NHTSA ID 11244929 · filed Aug 19, 2019

STEREO CUTS ON AND OFF ALL THE TIME AND SOMETIMES THE CAR ALARM GOES OFF.

NHTSA ID 11005275 · filed Jul 14, 2017
All 21 reports naming electrical

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

13
reports

From owner reports, verbatim

MY DAUGHTER WAS IN A ROLLOVER ACCIDENT ON 09 -06 -2016 IN A 2002 FORD THUNDERBIRD CONVERTIBLE. THE AIR BAG DID NOT SUFFICIENTLY DEPLOY & SHE WAS SEVERELY INJURED AS A RESULT. SHE WAS ON INTERSTATE 95N NEAR MANNING, SC WHEN A SEMI TRUCK DID NOT SEE HER & CAME INTO HER LANE GRAZING THE CAR. SHE HAD TO GO OFF THE ROAD OR THE TRUCK WOULD HAVE CRUSHED HER. THE THUNDERBIRD ROLLED OVER & SHE WAS SEVERELY INJURED.

NHTSA ID 11182303 · filed Feb 25, 2019

MY AIRBAG LIGHT IS ON AND I WANT TO KNOW IF I HAVE A TAKATA AIRBAG. IF SO HOW TO I GET IT FIXED?

NHTSA ID 11144677 · filed Nov 1, 2018
All 13 reports naming airbags

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

12
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LUNGED FORWARD AND STOPPED ACCELERATING. THE VEHICLE INDEPENDENTLY BEGAN TO OPERATE NORMALLY AFTERWARDS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE PAST APPROXIMATELY 35 MPH. AFTER THE FAILURE RECURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL ON PLUG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT VEHICLE COIL ON PLUGS NEEDED TO BE REPLACED EVENTUALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ID 10872774 · filed Jun 6, 2016

I WENT TO PARK THE CAR AND THE CAR WENT RACING INTO THE SPOT AND IT WAS DIFFICULT TO MAKE IT STOP. I THROUGH THE CAR INTO PARK AND EVEN THEN I WAS SURE IT WAS GOING TO STOP. IF I DIDN'T HAVE AN EMPTY PARKING LOT I DON'T THINK IT WOULD HAVE BEEN POSSIBLE THERE WOULD HAVE BEEN AN ACCIDENT. THEN I HAD TO DRIVE THE CAR HOME WHICH I DIDN'T WANT TO DO, BECAUSE THIS WAS VERY FRIGHTENING. THEN DRIVING HOME AT THE STOP LIGHT I JUST PUT THE CAR IN PARK BECAUSE IT WAS STILL RACING AND I DIDN'T THINK PUTTING MY FOOT ON THE BRAKE WOULD HAVE KEPT IT IN A STOPPED POSITION. THEN WHEN I TRIED TO TAKE OFF IT ACTED LIKE IT WANTED TO STALL. NOT A COOD FEELING AT ALL.

NHTSA ID 10760777 · filed Sep 1, 2015
All 12 reports naming driver assistance

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

THE CLUSTER LIGHTS HAVE GONE OUT ON MY 2002 FORD THUNDERBIRD. WHEN THIS ACTUALLY HAPPENED I REALLY DON'T KNOW SINCE THE CAR IS MAINLY A SHOW CAR AND WHILE DRIVING THE CAR AT DUSK COMING BACK FROM A CAR SHOW THE CLUSTER LIGHTS DID NOT COME ON. WE PARKED THE CAR AND ONLY DROVE IT DURING DAYLIGHT HOURS. THEN THE FUEL SYSTEM QUIT WORKING SO WE HAD TO HAVE THE CAR TOWED TO A DEALER. AFTER DOING SOME RESEARCH I FOUND THAT THIS ISSUE COULD CAUSE HEADLIGHT FAILURE, TAILLIGHT FAILURE, TURN SIGNAL FAILURE, TILT STEERING WHEEL FAILURE, PARKING LIGHTS FAILURE, AND DRIVING LIGHTS FAILURE. WHEN DRIVING THE CAR AT NIGHT YOU CANNOT TELL HOW FAST YOU ARE GOING AND YOU ALSO HAVE THE RISK OF YOUR TURN SIGNALS, HEADLIGHTS AND TAIL LIGHTS GOING OUT. YOU CAN GOOGLE FORD THUNDERBIRD AND FIND INFORMATION WHERE OTHER OWNERS OF THIS CAR HAVE HAD SIMILAR EXPERIENCES. I BELIEVE THIS CAR NEEDS TO HAVE A RECALL SINCE THEY CANNOT BE DRIVEN AT NIGHT OR REALLY ANYTIME. WHICH IS A RISK NOT ONLY TO ME BUT ANY OTHER VEHICLE AROUND ME. I TOOK THE CAR TO A DEALER TO GET THE CAR LOOK AT AND FOR THEM TO RUN A DIAGNOSTIC TEST ON THE CAR AND THEY TOLD ME IT WAS A NETWORK PROBLEM AND IS VERY EXPENSIVE TO DIAGNOSE. HE SAID IT COULD TAKE HOURS TO DAYS TO FIGURE IT OUT CONSIDERING THE COMPUTER AND NETWORK SYSTEM ON THE CAR. THE SERVICE MAN ALSO TOLD ME THEY DID NOT LIKE TO WORK ON THIS CAR BECAUSE OF THIS ISSUE. HE ALSO STATED THAT WAS THE REASON FORD QUIT MAKING THIS VEHICLE. I HOPE YOU CAN SEE THE SAFETY ISSUES THIS VEHICLE CREATES. FROM SPEAKING WITH OTHER DEALERS FORD KNOWS ABOUT THIS ISSUE. THERE IS A WEBSITE ABOUT THE CLUSTER PROBLEMS IT IS : WWW.THUNDERBIRDSPECIALTIES.COM/2002-2005THUNDERBIRD-INSTRUMENT-CLUSTER-PROBLEMS/. THERE ARE SEVERAL OTHERS ON THE INTERNET ABOUT THIS ISSUE AND OTHER ISSUES WITH THE CAR.

NHTSA ID 11244929 · filed Aug 19, 2019

THE DASHBOARD LIGHTS FOR SPEEDOMETER, TACHOMETER, TEMP AND FUEL GAUGES FAIL TO TURN ON WITH HEADLIGHTS. THE DIMMER SWITCH IS FUNCTIONAL SINCE OTHER LIGHTS FOR ODOMETER, RADIO, A/C FUNCTION CORRECTLY. FUSES CHECK OUT. CANNOT VIEW SPEED WHILE DRIVING AT NIGHT. THIS MAKES DRIVING AT NIGHT DANGEROUS. FORD DEALER CLAIMS THAT THE CLUSTER FOR THE DASH MIGHT NEED TO BE CHANGED. HOWEVER, NONE ARE AVAILABLE ANYMORE. THE CAR ONLY HAS 8237 MILES ON IT.

NHTSA ID 10884413 · filed Jul 12, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

MY DAUGHTER WAS IN A ROLLOVER ACCIDENT ON 09 -06 -2016 IN A 2002 FORD THUNDERBIRD CONVERTIBLE. THE AIR BAG DID NOT SUFFICIENTLY DEPLOY & SHE WAS SEVERELY INJURED AS A RESULT. SHE WAS ON INTERSTATE 95N NEAR MANNING, SC WHEN A SEMI TRUCK DID NOT SEE HER & CAME INTO HER LANE GRAZING THE CAR. SHE HAD TO GO OFF THE ROAD OR THE TRUCK WOULD HAVE CRUSHED HER. THE THUNDERBIRD ROLLED OVER & SHE WAS SEVERELY INJURED.

NHTSA ID 11182303 · filed Feb 25, 2019

WHILE DRIVING AT 65 MPH, THE SOFT CONVERTIBLE LOCK MECHANISM BROKE. *AK THE TOP FLEW UP WHILE THE VEHICLE WAS IN MOTION ON THE FREEWAY. THE CONSUMER ATTEMPTED TO GRAB THE LOCKING MECHANISM WHEN IT BROKE. *SCC *JB

NHTSA ID 10040335 · filed Nov 5, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

1ST HAD TO HAVE 8 COILS REPLACED ,2002 NOT COVERED ON RECALL, BUT 2003 AND AFTER WERE. YESTERDAY HAD TO HAVE IT TOWED TO A FORD DEALER, CAR WOULD NOT START. AFTER A DIAGNOSIS, FOUND THE FUEL PUMP NEEDED REPLACED AND FUEL FILTER. THE COST WAS $1500.00. THERE WERE 4 OTHER T-BIRDS THERE PLUS MINE WITH THE SAME PROBLEM. WHAT NEXT? DO I NEED A TOW TRUCK TO FOLLOW ME ALL THE TIME.

NHTSA ID 11055850 · filed Dec 21, 2017

WHILE DRIVING AT 35 MPH ON STATE ROUTE 179 MY VEHICLE STARTED RUNNING ROUGH THAN STALLED COMPLETELY MAKING IT DIFFICULT TO STEER AND STOP THE VEHICLE. I HAD IT TOWED TO A REPAIR SHOP WHERE THEY REPLACED THE FUEL PUMP. WHEN THE ENGINE STALLED, IT WAS IN A CURVE AND I BARELY WAS ABLE TO KEEP FROM GOING OFF THE ROADWAY. I SHUDDER TO THINK OF WHAT WOULD HAVE HAPPENED AT HIGHER SPEED.

NHTSA ID 10818532 · filed Jan 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

The contact owns a 2002 Ford Thunderbird. The contact stated that while driving approximately 15 MPH and making a left turn, the power steering suddenly failed and the steering wheel would not turn in either direction, before the vehicle suddenly stalled. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 70,000.

NHTSA ID 11542652 · filed Sep 5, 2023

The contact owns a 2002 Ford Thunderbird. The contact stated while driving 5 MPH and attempting to make a turn, the steering wheel seized. There was no warning light illuminated. The contact was able to turn the steering wheel while using excessive force and veered to the side of the roadway. The contact stated that he restarted the vehicle; however, the vehicle stalled after driving approximately 3-feet. The contact stated that he restarted the vehicle; however, the vehicle stalled while driving. The vehicle was towed to the residence. The contact stated that the vehicle was undrivable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 75,000.

NHTSA ID 11542638 · filed Sep 5, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED AT THE TIME OF THE FAILURE BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,533.

NHTSA ID 10556362 · filed Dec 17, 2013

WHEN THE CONSUMER APPLIED THE BRAKES ABRUPTLY THE VEHICLE KEPT GOING AND HIT THE VEHICLE IN FRONT OF HIM. THE AIR BAG DID NOT DEPLOY. *JB *NM

NHTSA ID 10105416 · filed Feb 16, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. IMMEDIATELY AFTER PURCHASING THE VEHICLE, HE CONTACT NOTICED THAT THE DRIVER'S SIDE SEAT BELT WEBBING WAS CUT. THE VEHICLE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 02V169000 (SEAT BELTS:FRONT:WEBBING). THE VEHICLE WAS DRIVEN TO THE DEALER AND THE SERVICE MANAGER STATED THAT THE CUTS ON THE SEAT BELT WEBBING WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 58,000 AND FAILURE MILEAGE WAS 53,000. UPDATED 01/29/09. *LJ UPDATED 01/30/09. *JB

NHTSA ID 10254226 · filed Jan 8, 2009

THE DRIVER SEAT BELT FAILED TO RELEASE. *JB

NHTSA ID 10012481 · filed Mar 25, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

THE MOST RECENT PROBLEM STARTED IN JUNE 2009 WHEN THE AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON AND WOULDN'T GO OFF (IS IT WORKING OR NOT? SAFETY ISSUE?) THEN WITHIN A MATTER OF WEEKS EVERYTHING ON THE STEERING COLUMN CONTROLS QUIT WORKING OR WENT BERSERK. THE CRUISE CONTROLS SUDDENLY WENT HAYWIRE ACCELERATING WHEN ANY BUTTON WAS PUSHED NOW THEY DON'T WORK AT ALL (SAFETY ISSUE). A CAR PULLED OUT IN FRONT OF ME, I SLAMMED ON THE BRAKES AND LAID ON THE HORN AND NOTHING!!! A TERRIBLE CRASH WAS MISSED BY LITERALLY INCHES( SAFETY ISSUE)...30 MINUTES LATER THE HORN WORKED. THE NEXT DAY I TRIED ABOUT 30 TIMES AND I GOT IT TO BEEP TWICE. THE RADIO/CD CONTROLS SOMETIMES WORK AND SOMETIMES DON'T. CHANGE FROM RADIO TO CD AND SUDDENLY THE VOLUME IS BLASTING (SHOCKED ENOUGH FOR IT TO BE A SAFETY ISSUE). I WAS TOLD OVER THE PHONE IT IS A CLOCK SPRING ISSUE AND THE ESTIMATE WAS $450!!!!! IN ADDITION MY 2002 THUNDERBIRD WAS PURCHASED JAN 2,2003. IT WAS ONE OF THE LAST CARS OFF OF THE LINE BEFORE THE 2002 MODEL SWITCH TO 2003. I HAVE HAD THE SAME COIL ON PLUG ISSUES THAT WERE RECALLED ON 2003'S, YET DEALER WOULD DO NOTHING FOR ME.IT STARTED ONLY 2,000 MLS OUT OF INITIAL WARRANTY. I HAVE REPLACED 3 OF THE COILS/GASKET COVER AND NOW THE 4TH COIL IS BAD WITH GASKET LEAKING. THE DESIGN IS UNCHANGED FROM 2002 TO 2003, WHY NOT FIX MINE? TWICE I HAVE LOST POWER WHEN ACCELERATING AND THE CAR HESITATED OR STALLED IN MIDDLE OF DRIVING. IF YOU DON'T CONSIDER THAT A SAFETY ISSUE THEN TRY PULLING OUT IN ATLANTA TRAFFIC AND SEE WHAT YOU THINK. IN ADDITION NOW THE PASSENGER SIDE AUTO DOOR LATCH WON'T WORK. THIS IS BY FAR THE WORST CAR I HAVE EVER HAD IN MY LIFE. I HAD PURCHASED THREE PRIOR FORD VEHICLES AT THE SAME DEALERSHIP AND THEY WOULD DO NOTHING FOR ME. I NEVER HAD THE FIRST COMPLAINT ON ANY OTHER FORD VEHICLES.... NOW THE DEALER HAS GONE OUT OF BUSINESS...... PLEASE I AM BEGGING YOU SEE IF YOU CAN GET THESE ISSUES FIXED I HAVE POURED ENOUGH MONEY INTO THIS CAR AND IT ISN'T FAIR! *TR

NHTSA ID 10279466 · filed Aug 5, 2009

BOTH FRONT SEATBACKS TILT FOWARD WITHOUT PRESSING THE ADJUSTER. CONSUMER STATED THE BACKS SHOULD BE IN THE LOCK POSITION UNTIL RELEASED BY THE ADJUSTER. CAUSE IS UNKNOWN. DEALER STATED THEY ALL ARE LIKE THAT. JB

NHTSA ID 10003668 · filed Jan 13, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

2
reports

From owner reports, verbatim

I'VE SEEN NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND I'VE DONE A LOT OF RESEARCH ON IT. MY 2002 FORD THUNDERBIRD BEGAN HAVING THIS PROBLEM AT 43,700 MILES. I DID NOT KNOW WHAT THE ISSUE WAS AND IT WAS INTERMITTENT. WITHIN THE PAST MONTH (SEPTEMBER, 2011), I HAVE PERSONALLY REPLACED ALL EIGHT PLUGS, BOOTS AND COILS. WHILE DOING THIS I FOUND THREE PLUGS THAT WERE OIL FOULED. AFTER COMPLETING THIS REPAIR THE CAR CONTINUES TO DRIVE ROUGH. THE TACH WILL RACE, THE CAR WILL NOT ACCELERATE SMOOTHLY OR AT ALL WHILE TRYING TO ENTER A HIGHWAY AND BEHAVES POORLY ON BOTH NEIGHBORHOOD ROADS AND THE HIGHWAY. I COULD NOT AFFORD TO HAVE THE DEALER MAKE THE REPAIRS. AS A MATTER OF FACT, JUST A WEEK BEFORE I REPLACED THE PLUGS, BOOTS AND COILS, I HAD THE OIL CHANGED AT THE DEALER. THEY CHANGED THE OIL, ROTATED THE TIRES, REPLACED THE OIL FILTER AND AIR FILTER AND WINDSHIELD WIPERS. THEY CHARGED ME $151 FOR THIS. I THINK THAT IS ROBBERY!! WHEN I CHECKED OUT, THE MECHANIC SAID THAT IT APPEARS I HAVE A "COIL" PROBLEM. HMMM. I RESEARCHED THIS ISSUE AND KNOW THAT FORD WILL NOT ADMIT NOR INCLUDE THE 2002 IN THEIR EXTENDED WARRANTY PROGRAM. THIS IS SHAMEFUL! THIS COIL ON BOOT PROBLEM IS A MAJOR SAFETY ISSUE AND MANY FOLKS CAN BE HURT OR KILLED BECAUSE OF HOW THE CAR BEHAVES WHEN THIS PROBLEM ARISES. I CALLED CUSTOMER SERVICE AT FORD CORPORATE TO ATTEMPT TO REGISTER A COMPLAINT, THE CUSTOMER SERVICE PERSON SAID "WE DON'T HAVE ANY PROBLEMS THAT WE CAN TALK ABOUT WITH THIS MODEL". WELL, THAT SOUNDS LIKE AN ADMISSION OF GUILT TO ME. I AM HOPING THAT PERHAPS YOU CAN ASSIST ALL OF US WHO OWN 2002 T-BIRDS GET JUSTICE FROM FORD AND HAVE THEM ADMIT THEY HAVE A PROBLEM AND FIX IT! EXTEND OUR WARRANTIES BEFORE ANOTHER OWNER HAS AN ACCIDENT OR DIES AS A RESULT OF THIS PROBLEM. THERE ARE 1000S OF US! I'VE OWNED SEVEN FORDS AND NEVER HAVE I HAD AN ISSUE OR TREATMENT LIKE THIS BEFORE. *TR

NHTSA ID 10428109 · filed Oct 1, 2011

MOST 2002-2005 THUNDERBIRD HAVE HAS COP IGNITION FAILURES. FORD HAS ISSUED A TSB AND HAS AUTHORIZED FREE REPAIRS AND REPLACEMENTS ON 2003-2005 THUNDERBIRD BUT NOT 2002 MODELS. THERE ARE MORE 2002 MODELS THAN ANY OTHER YEAR, YET FORD IS IGNORING THE PROBLEM. A CHECK ON ANY THUNDERBIRD FORUM WILL SHOW THE EXTENT OF THE PROBLEM, HTTP://WWW.THUNDERBIRDNEST.COM/FORUMS/FORUMDISPLAY.PHP?F=172 IS A GOOD PLACE TO START. I HAVE HAD 2 REPLACED AND NOW HAVE 2 MORE THAT NEED REPLACING. FORD MUST HE HELD ACCOUNTABLE FOR A POOR DESIGN OR A SUB-STANDARD PART. *TR

NHTSA ID 10231483 · filed Jun 18, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD EQUIPPED WITH A FIRESTONE TEMPA SPARE TIRE, SIZE: T185-60-R17 (NA). WHILE CLEANING THE VEHICLE, THE CONTACT FOUND THAT THE SPARE TIRE THAT WAS STORED IN THE TRUNK WAS BLOWN OUT AND THE TIRE WIRES, RUBBER, AND CORDS WERE EXPOSED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO VISIT FIRESTONE TO HAVE THE TIRE REPLACED. THE CONTACT WAS INFORMED THAT THE TIRE WAS NO LONGER MANUFACTURED. THE CONTACT WAS CONCERNED THAT THERE WAS NO TIRE AVAILABLE TO REPLACE THE SPARE TIRE. THE VEHICLE FAILURE MILEAGE WAS 3,500 AND THE TIRE FAILURE MILEAGE WAS 2. *DT*JB

NHTSA ID 11186764 · filed Mar 14, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

THE VEHICLES VISOR(S) DID NOT MOVE TO THE SIDE WINDOW(S). THE DEALER HAS BEEN NOTIFIED. *NLM SCC

NHTSA ID 10012305 · filed Mar 24, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

TOOK THE CAR IN FOR A OIL CHANGE THE DEALER WROTE UP A LIST OF PROBLEMS NEED TO REPAIR ON THIS CAR .THIS CAR WAS IN THE GARAGE AND DRIVEN WEEKLY IT ONLY HAS 30,600 MILES ON IT. I THINK IT WILL COST ME 2500 DOLLARS TO REPAIR THIS CAR. I NEVER HAD ANYTHING LIKE THIS BEFORE WITH A CAR.

NHTSA ID 10895573 · filed Aug 13, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE THE VEHICLE WAS STATIONARY THE ALUMINUM ON THE WHEELS CORRODED AND LEAKED AIR. THE DEALER SANDED DOWN THE INNER WHEELS AND COATED THEM WITH A SOLUTION TO PREVENT RUST/CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,500. UPDATED 05/10/17*LJ *CN

NHTSA ID 10956591 · filed Feb 23, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .