EngineSteering
Filed Sep 5, 2023
The contact owns a 2002 Ford Thunderbird. The contact stated that while driving approximately 15 MPH and making a left turn, the power steering suddenly failed and the steering wheel would not turn in either direction, before the vehicle suddenly stalled. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 70,000.
- NHTSA ID
- 11542652
- Incident
- Sep 3, 2023
- Mileage
- 70,000 mi
EngineFuel system
Filed Dec 21, 2017
1ST HAD TO HAVE 8 COILS REPLACED ,2002 NOT COVERED ON RECALL, BUT 2003 AND AFTER WERE. YESTERDAY HAD TO HAVE IT TOWED TO A FORD DEALER, CAR WOULD NOT START. AFTER A DIAGNOSIS, FOUND THE FUEL PUMP NEEDED REPLACED AND FUEL FILTER. THE COST WAS $1500.00. THERE WERE 4 OTHER T-BIRDS THERE PLUS MINE WITH THE SAME PROBLEM. WHAT NEXT? DO I NEED A TOW TRUCK TO FOLLOW ME ALL THE TIME.
- NHTSA ID
- 11055850
- Incident
- Dec 20, 2017
- Mileage
- 30,500 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN IDLING ROUGHLY. THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE WHERE THE EMPLOYEE FOUND THAT CYLINDERS 3, 4, AND 7 WERE MISFIRING, AS WELL AS A RANDOM MISFIRE. THE CONTACT OPENED THE SPARK PLUG WELL AND OPENED THE COIL PACK. THE CONTACT DISCOVERED THAT THE SPARK PLUG AND COIL PACK WERE COVERED IN OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LATER SPOKE TO A DEALER WHO STATED THAT THEY WOULD COME PICK UP THE VEHICLE IF THE CONTACT DECIDED TO HAVE IT SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST SINCE THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
- NHTSA ID
- 10984926
- Incident
- Apr 11, 2017
- Mileage
- 31,000 mi
Driver assistanceEngine
Filed Jun 6, 2016
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE LUNGED FORWARD AND STOPPED ACCELERATING. THE VEHICLE INDEPENDENTLY BEGAN TO OPERATE NORMALLY AFTERWARDS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE PAST APPROXIMATELY 35 MPH. AFTER THE FAILURE RECURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL ON PLUG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TECHNICIAN DIAGNOSED THAT ALL EIGHT VEHICLE COIL ON PLUGS NEEDED TO BE REPLACED EVENTUALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
- NHTSA ID
- 10872774
- Incident
- Mar 31, 2016
- Mileage
- 30,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO DRIVE ABNORMALLY WHILE THE MISFIRED WARNING LIGHT ILLUMINATED. THE CONTACT COULD NOT DESCRIBE THE FAILURE IN GREAT DETAIL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET AND COIL PACK FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
- NHTSA ID
- 10806222
- Incident
- Nov 23, 2008
- Mileage
- 30,000 mi
ElectricalEngine
Filed Mar 4, 2015
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE NUMBER 8 COIL AND SPARK PLUG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
- NHTSA ID
- 10692070
- Incident
- Aug 7, 2014
- Mileage
- 45,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING 30 MPH, THE VEHICLE SPUTTERED AND MISFIRED, AND A WARNING LIGHT ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 10,200.
- NHTSA ID
- 10631480
- Incident
- Sep 4, 2014
- Mileage
- 10,200 mi
RE:2002 FORD THUNDERBIRD AT 43,237 MILES THE ENGINE SUDDENLY BEGAN RUNNING ROUGH AND MISFIRING.THE PASSENGER AREA IMMEDIATELY BEGAN TO FILL WITH EXHAUST FUMES. THE CHECK ENGINE LIGHT ILLUMINATED BUT DID NOT FLASH TO INDICATE A SERIOUS PROBLEM. UPON LETTING THE TOP DOWN THE VEHICLE WAS SLOWLY DRIVEN TO A NEARBY FORD DEALERSHIP. THE CYLINDER EIGHT COIL AND SPARK PLUG WERE REPLACED WHICH SEEMED TO SOLVE THE PROBLEM. AT 45,280 MILES THE SAME SITUATION OCCURRED AND THE CYLINDER SIX COIL AND SPARK PLUG WERE REPLACED. AT 47,459 MILES THE SAME THING OCCURRED YET AGAIN AND CYLINDER COILS TWO AND THREE WERE REPLACED AS WELL AS FOUR SPARK PLUGS. DESPITE THE COST INVOLVED IN THE NECESSARY REPAIR WORK AND THE FACT THAT ALL OF THE ABOVE INCIDENTS OCCURRED WELL WITHIN THE MILEAGE OF AN EXTENDED WARRANTY I MAINTAINED THROUGH FORD MOTOR COMPANY, THE COMPANY ADVISED THAT THE TIME LIMIT ON MY EXTENDED WARRANTY HAD EXPIRED AND THE COMPANY IS NOT WILLING TO REPLACE THE REMAINING CYLINDER COILS AND SPARK PLUGS. I DO NOT KNOW IF THERE HAVE BEEN CARBON MONOXIDE POISONING AS A RESULT OF THE PASSENGER AREA FILLING WITH EXHAUST FUMES WHEN THE ENGINE BEGINS RUNNING ROUGH. I DO KNOW HOWEVER THAT WHEN AN ENGINE BEGINS MISFIRING, RAW GASOLINE POURS INTO THE COMBUSTION SYSTEM AND COULD CAUSE A FIRE, I ALSO KNOW THAT CARBON MONOXIDE IF NOT DETECTED QUICKLY CAN BE FATAL TO HUMAN BEINGS. I DO NOT BELIEVE THE ABOVE INCIDENTS ARE NECESSARILY A WARRANTY ISSUE. THEY ARE HOWEVER A HEALTH AND SAFETY ISSUE. THIS PROBLEM APPEARS TO BE SYSTEMIC IN NATURE AND RELATED TO DESIGN PROBLEMS OF THE 3.9L V8 ENGINE UTILIZED IN THE 2002 FORD THUNDERBIRD. I RECOMMEND THAT FORD MOTOR COMPANY RECALL THE 2002 FORD THUNDERBIRD AND REPLACE ALL COILS AND SPARK PLUGS WITH RELIABLE PARTS AS I HAVE BEEN ADVISED BY A FORD SERVICE EMPLOYEE THAT THE REPLACEMENT COILS SOMETIMES FAIL AND MUST BE REPLACED A SECOND TIME. *TR
- NHTSA ID
- 10610942
- Incident
- Apr 18, 2012
- Mileage
- 43,237 mi
DRIVING 45 TO 50 MPH, ENGINE STARTS CUTTING OUT, RUNNING ROUGH. CHECK ENGINE LIGHT STARTS FLASHING WHICH REQUIRED THE COIL PACK TO BE REPLACED BY FORD. THIS IS A CONSTANT ISSUE WITH THIS MODEL AND YEAR FORD THUNDERBIRD. IT IS AN EXPENSIVE REPAIR AND YET FORD HAS NOT REDESIGNED THE COIL PACK FOR THIS CAR AND THE COIL PACK CONTINUES TO FAIL TIME AND TIME AGAIN. I'M JUST GRATEFUL THAT I WAS NOT ON SOME REMOTE HIGHWAY STRANDED ON THE SIDE OF THE ROAD WHEN THIS HAPPENED OR TRYING TO PASS ANOTHER VEHICLE. I CONSIDER THIS A SAFETY ISSUE. WHY THE 2002 THUNDERBIRD COIL, SPARK PLUGS AND CONNECTORS WERE NOT COVERED UNDER THE RECALL OF THE 2003-5 IS BEYOND ME. FORD DID AN INJUSTICE TO 2002 OWNERS OF THE THUNDERBIRD BY NOT ACCEPTING THAT THEY HAD AN ISSUE WITH THE CAR AND I WOULD LIKE TO SEE THIS ISSUE REMEDIATED. *TR
- NHTSA ID
- 10594453
- Incident
- May 26, 2014
- Mileage
- 73,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDER BIRD. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICE, THE MECHANIC ADVISED HIM THAT THE ENGINE COILS AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
- NHTSA ID
- 10543082
- Incident
- Mar 15, 2013
- Mileage
- 12,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO MISFIRE. THE FAILURE BECAME PROGRESSIVELY WORSE. AFTER A PERIOD OF TIME, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKETS FAILED DUE TO HEAT AND CAUSED OIL TO FLOW INTO THE SPARK PLUGS AND COILS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,000.
- NHTSA ID
- 10483837
- Incident
- Apr 1, 2012
- Mileage
- 37,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT IMMEDIATELY AFTER STARTING THE IGNITION, THE CHECK ENGINE WARNING LAMP ILLUMINATED AND THE ENGINE MISFIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION COILS AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
- NHTSA ID
- 10469592
- Incident
- Aug 2, 2012
- Mileage
- 45,000 mi
HAD NUMBER 8 IGNITION COIL REPLACED AUGUST 1ST 2011,OTHER PARTS AND LABOR ($1007.02). SEVEN DAYS LATER,AUGUST 8TH 2011 HAD NUMBER 2 IGNITION COIL REPLACED ($210.91). BECAUSE THIS IS A 2002 THUNDERBIRD THESE REPAIRS WERE NOT UNDER WARRANTY, BUT THEY ARE FOR 2003 UP. WHY? THIS MAKES ME THINK ABOUT BUYING ANOTHER BRAND OF CAR, DON'T THINK IT COULD BE ANY WORSE. *JS
- NHTSA ID
- 10452291
- Incident
- Aug 1, 2011
- Mileage
- 71,092 mi
THIS IS A COPY OF A THUNDERBIRDNEST.COM FORUM MEMBERS COMPLAINT, WHICH THERE ARE SEVERAL OTHERS REPORTING THE SAME CONDITION. I COULD NOT SAY IT BETTER SO IM USING IT. THIS COULD BE REAL SCARY IN HEAVY TRAFFIC, ESPECIALLY ON THE HIGHWAYS. I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. I PERSONALLY OWN A 2002 FORD THUNDERBIRD MYSELF AND ONLY HAVE APPROX. 4,500 MILES ON IT. THIS WEEK I STARTED MY VEHICLE AND EXPERIENCED THIS SAME ISSUE WITH THE VEHICLE MISS-FIRING. I ALSO HAVE A CHECK ENGINE LIGHT COMING ON. I IMMEDIATELY HAD IT CHECKED AND THE TEST DETECTED THE #5 CYLINDER IS MISFIRING. MY VEHICLE HAS NEVER SEEN RAIN OR SNOW. WHY CAN'T WE GET FORD TO DO SOMETHING? *TR
- NHTSA ID
- 10449151
- Incident
- Feb 20, 2012
- Mileage
- 4,500 mi
ElectricalEnginePowertrain (other)
Filed Oct 1, 2011
I'VE SEEN NUMEROUS COMPLAINTS FOR THIS SAME ISSUE AND I'VE DONE A LOT OF RESEARCH ON IT. MY 2002 FORD THUNDERBIRD BEGAN HAVING THIS PROBLEM AT 43,700 MILES. I DID NOT KNOW WHAT THE ISSUE WAS AND IT WAS INTERMITTENT. WITHIN THE PAST MONTH (SEPTEMBER, 2011), I HAVE PERSONALLY REPLACED ALL EIGHT PLUGS, BOOTS AND COILS. WHILE DOING THIS I FOUND THREE PLUGS THAT WERE OIL FOULED. AFTER COMPLETING THIS REPAIR THE CAR CONTINUES TO DRIVE ROUGH. THE TACH WILL RACE, THE CAR WILL NOT ACCELERATE SMOOTHLY OR AT ALL WHILE TRYING TO ENTER A HIGHWAY AND BEHAVES POORLY ON BOTH NEIGHBORHOOD ROADS AND THE HIGHWAY. I COULD NOT AFFORD TO HAVE THE DEALER MAKE THE REPAIRS. AS A MATTER OF FACT, JUST A WEEK BEFORE I REPLACED THE PLUGS, BOOTS AND COILS, I HAD THE OIL CHANGED AT THE DEALER. THEY CHANGED THE OIL, ROTATED THE TIRES, REPLACED THE OIL FILTER AND AIR FILTER AND WINDSHIELD WIPERS. THEY CHARGED ME $151 FOR THIS. I THINK THAT IS ROBBERY!! WHEN I CHECKED OUT, THE MECHANIC SAID THAT IT APPEARS I HAVE A "COIL" PROBLEM. HMMM. I RESEARCHED THIS ISSUE AND KNOW THAT FORD WILL NOT ADMIT NOR INCLUDE THE 2002 IN THEIR EXTENDED WARRANTY PROGRAM. THIS IS SHAMEFUL! THIS COIL ON BOOT PROBLEM IS A MAJOR SAFETY ISSUE AND MANY FOLKS CAN BE HURT OR KILLED BECAUSE OF HOW THE CAR BEHAVES WHEN THIS PROBLEM ARISES. I CALLED CUSTOMER SERVICE AT FORD CORPORATE TO ATTEMPT TO REGISTER A COMPLAINT, THE CUSTOMER SERVICE PERSON SAID "WE DON'T HAVE ANY PROBLEMS THAT WE CAN TALK ABOUT WITH THIS MODEL". WELL, THAT SOUNDS LIKE AN ADMISSION OF GUILT TO ME. I AM HOPING THAT PERHAPS YOU CAN ASSIST ALL OF US WHO OWN 2002 T-BIRDS GET JUSTICE FROM FORD AND HAVE THEM ADMIT THEY HAVE A PROBLEM AND FIX IT! EXTEND OUR WARRANTIES BEFORE ANOTHER OWNER HAS AN ACCIDENT OR DIES AS A RESULT OF THIS PROBLEM. THERE ARE 1000S OF US! I'VE OWNED SEVEN FORDS AND NEVER HAVE I HAD AN ISSUE OR TREATMENT LIKE THIS BEFORE. *TR
- NHTSA ID
- 10428109
- Incident
- Apr 25, 2011
- Mileage
- 43,700 mi
COIL AND PLUG FAILURE IN TRAFFIC - MY CAR EXPERIENCED INTERMITTENT STALLING IN TRAFFIC AND MISFIRING ON THE HIGHWAY.LUCKILY, I WAS ABLE TO START THE FORD CAR AND MOVE ME AND THE FORD CAR OUT OF HARMS WAY.FORD RECOGNIZES THE ISSUE WITH THE 2003 AND IN MAY OF 2008 FORD COVERED THE 2004 AND 2005 THUNDERBIRDS BUT IS IGNORING THE 2002. I HAD TWO OF THE EIGHT COIL ON PLUG ASSEMBLES REPLACED AND I AM CONCERNED THAT ANY ONE OF THE NEXT SIX WILL AGAIN FAIL ON THE ROAD. *TR
- NHTSA ID
- 10426916
- Incident
- Aug 11, 2009
- Mileage
- 24,000 mi
I HAVE A 2002 FORD T-BIRD WITH APPROX 60K MILIES, ORIGINAL OWNER. I'VE HAD THREE COILS REPLACED AT MY EXPENSE. ON 25 AUG 2011, WHILE DIVING IN THE FAST LANE (THREE LANES) AT APPROX 60 MPH, THE ENGINE SUDDENLY QUIT, CAUSING A LOSS OF BRAKES AND STEERING. I WAS FORTUNATE TO BE ABLE TO MUSCLE THE CAR INTO THE BREAK DOWN LANE AND STOP. THE CAR STARTED WITHOUT ISSUE AFTER PUTTING IT IN PARK. *TT
- NHTSA ID
- 10421583
- Incident
- Aug 25, 2011
- Mileage
- 60,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THE IGNITION COIL WAS FAILING. THIS FAILURE CAUSED THE VEHICLE TO MIS-FIRE AND SPORADICALLY, THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE DEALER CONFIRMED THE FAILURE, BUT STATED THAT THE PART NEEDED FOR REPAIRS WAS NOT COVERED. THE FAILURE AND CURRENT MILEAGE WERE 20,000.
- NHTSA ID
- 10406163
- Incident
- May 10, 2002
- Mileage
- 20,000 mi
TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED BOTH VALVE COVER GASKETS. THE FAILURE MILEAGE WAS 57,400 AND THE CURRENT MILEAGE WAS 57,405. UPDATED 02/23/11*LJ UPDATED 04/28/11
- NHTSA ID
- 10375010
- Incident
- Jan 4, 2011
- Mileage
- 57,400 mi
NO PARTICULAR EVENTS LEADING TO FAILURE, JUST MILEAGE (ABOUT 35K). PROBLEM IS IGNITION MISFIRES - NOT CONSISTENT AT ALL BUT CAUSES NEARLY COMPLETE LOSS OF POWER, STUMBLING, PARTICULARLY ON ACCELERATION (ON RAMPS, PASSING, ETC.). THE PROBLEM IS INTERMITTENT - AT TIMES CAUSES LOSS OF POWER, ENGINE STALLS AND SHUTS DOWN COMPLETELY, AT OTHER TIMES CAUSES INABILITY TO ACCELERATE OR EVEN HOLD CONSTANT SPEED. NOTHING HAS BEEN DONE TO CORRECT PROBLEM EXCEPT HAVING MISFIRE CODES CLEARED FROM TIME TO TIME (WHEN CAR RUNS LONG ENOUGH TO GET TO A SERVICE STATION). FORD HAS ACKNOWLEDGED IDENTICAL PROBLEM FOR IDENTICAL ENGINE IN 2003-2005 THUNDERBIRD AND LINCOLN LS, AND COVERS COST OF FULL REPAIR(CUSTOMER SATISFACTION PROGRAM 07M07). FORD EXTENDED THE WARRANTY ON 2003-2005 VEHICLES TO COVER REPAIR (REPLACE CAM COVER GASKETS, SPARK PLUGS AND COILS ON PLUGS), BUT FOR SOME REASON DID NOT INCLUDE THE 2002 MODELS. COMPLAINT HAS BEEN REGISTERED WITH FORD CUSTOMER RELATIONSHIP CENTER, BUT THEY CLAIM THEY CAN'T EXTEND WARRANTY TO 2002 MODELS AND THEY CAN'T COMMUNICATE COMPLAINT TO ENGINEERING OR MANAGEMENT STAFF. *TR
- NHTSA ID
- 10360144
- Incident
- Apr 20, 2010
- Mileage
- 35,000 mi
ElectricalEngine
Filed Aug 19, 2010
MULTIPLE ENGINE IGNITION COIL FAILURES IN MY 2002 FORD THUNDERBIRD. IN SPITE OF A DEALER ACKNOWLEDGED COMMON PROBLEM WITH FREQUENT COIL FAILURES BY 50,000 TO 60,000 MILES, FORD REFUSES TO WARRANTY THESE VEHICLES. THEY DO WARRANTY THE SAME PROBLEM IN THE 2003, 2004, 2005 THUNDERBIRDS. WHAT'S GOING ON? *TR
- NHTSA ID
- 10350609
- Incident
- Jun 15, 2006
- Mileage
- 48,351 mi
FORD RECALLED THE COP'S (COIL ON PLUG) FOR LEAKAGE AND FAILURE. FORD SO SAY REPAIRED THE PROBLEM, HOWEVER, WITHIN THREE MONTHS OF THEIR REPAIR. THE EXACT SAME ISSUE OCCURRED. APPARENTLY, THEIR ARE A NUMBER OF ISSUES WITH THE 3.9 LITER ENGINE AND IT'S COIL PACKS. ONE ONLY HAS TO DO RESEARCH ON LINE TO FIND THE NUMBER OF COMPLAINTS ABOUT THE COP SYSTEM. HOWEVER, FORD HAS REFUSED TO OWN UP TO IT'S RESPONSIBILITY. THE ENGINE MISSES AND IS A CAUSE OF POSSIBLE FAILURE WHILE IN OPERATION. SILSBEE FORD IN SILSBEE, TX HAS REFUSED TO RE REPAIR THE PROBLEM AND FORD HAS REFUSED TO HONOR IT'S QUALITY COMMITMENT. RESEARCH THE FORD THUNDERBIRD AND MERCURY LS MODELS FROM 2000 TO 2005 ON LINE FOR FURTHER COMPLAINTS. SOME ARE REPLACING THE COP'S THEMSELVES EVERY FEW MONTHS TO KEEP THE VEHICLE OPERATIONAL. *TR
- NHTSA ID
- 10327553
- Incident
- Aug 15, 2008
- Mileage
- 56,000 mi
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THE OIL AND GAS ARE MIXING IN THE VALVE. THE RINGS WERE REPLACED BUT THE PROBLEM PERSISTED. THE CONTACT CALLED THE FORD MANUFACTURER AND WAS TOLD THERE IS NO RECALL OR WARRANTY ON THIS PROBLEM AND THAT THEY WOULD HAVE TO REPAIR THE PROBLEM THEMSELVES. THE FAILURE MILEAGE WAS 39,436.
- NHTSA ID
- 10305193
- Incident
- Dec 12, 2009
- Mileage
- 39,436 mi
AirbagsDriver assistanceEngine+2 more
Filed Aug 5, 2009
THE MOST RECENT PROBLEM STARTED IN JUNE 2009 WHEN THE AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON AND WOULDN'T GO OFF (IS IT WORKING OR NOT? SAFETY ISSUE?) THEN WITHIN A MATTER OF WEEKS EVERYTHING ON THE STEERING COLUMN CONTROLS QUIT WORKING OR WENT BERSERK. THE CRUISE CONTROLS SUDDENLY WENT HAYWIRE ACCELERATING WHEN ANY BUTTON WAS PUSHED NOW THEY DON'T WORK AT ALL (SAFETY ISSUE). A CAR PULLED OUT IN FRONT OF ME, I SLAMMED ON THE BRAKES AND LAID ON THE HORN AND NOTHING!!! A TERRIBLE CRASH WAS MISSED BY LITERALLY INCHES( SAFETY ISSUE)...30 MINUTES LATER THE HORN WORKED. THE NEXT DAY I TRIED ABOUT 30 TIMES AND I GOT IT TO BEEP TWICE. THE RADIO/CD CONTROLS SOMETIMES WORK AND SOMETIMES DON'T. CHANGE FROM RADIO TO CD AND SUDDENLY THE VOLUME IS BLASTING (SHOCKED ENOUGH FOR IT TO BE A SAFETY ISSUE). I WAS TOLD OVER THE PHONE IT IS A CLOCK SPRING ISSUE AND THE ESTIMATE WAS $450!!!!! IN ADDITION MY 2002 THUNDERBIRD WAS PURCHASED JAN 2,2003. IT WAS ONE OF THE LAST CARS OFF OF THE LINE BEFORE THE 2002 MODEL SWITCH TO 2003. I HAVE HAD THE SAME COIL ON PLUG ISSUES THAT WERE RECALLED ON 2003'S, YET DEALER WOULD DO NOTHING FOR ME.IT STARTED ONLY 2,000 MLS OUT OF INITIAL WARRANTY. I HAVE REPLACED 3 OF THE COILS/GASKET COVER AND NOW THE 4TH COIL IS BAD WITH GASKET LEAKING. THE DESIGN IS UNCHANGED FROM 2002 TO 2003, WHY NOT FIX MINE? TWICE I HAVE LOST POWER WHEN ACCELERATING AND THE CAR HESITATED OR STALLED IN MIDDLE OF DRIVING. IF YOU DON'T CONSIDER THAT A SAFETY ISSUE THEN TRY PULLING OUT IN ATLANTA TRAFFIC AND SEE WHAT YOU THINK. IN ADDITION NOW THE PASSENGER SIDE AUTO DOOR LATCH WON'T WORK. THIS IS BY FAR THE WORST CAR I HAVE EVER HAD IN MY LIFE. I HAD PURCHASED THREE PRIOR FORD VEHICLES AT THE SAME DEALERSHIP AND THEY WOULD DO NOTHING FOR ME. I NEVER HAD THE FIRST COMPLAINT ON ANY OTHER FORD VEHICLES.... NOW THE DEALER HAS GONE OUT OF BUSINESS...... PLEASE I AM BEGGING YOU SEE IF YOU CAN GET THESE ISSUES FIXED I HAVE POURED ENOUGH MONEY INTO THIS CAR AND IT ISN'T FAIR! *TR
- NHTSA ID
- 10279466
- Incident
- Jun 1, 2009
- Mileage
- 26,000 mi
2002 FORD THUNDERBIRD COILS HAVE PROBLEMS, THEY SHORT OUT, CAUSING POWER TO BE LOST AND SHUTTING DOWN VEHICLE TO ONLY 4 CYLINDERS, IF YOU ARE ON HIGHWAY, MAJOR PROBLEM, CAN'T GO OVER 40-45 MILES AN HOUR.I HAVE HAD THREE COILS GO OUT SO FAR, ONLY FIVE MONTHS TO GO, EACH TIME IT GOES OUT PUTS PERSON BEHIND WHEEL IN JEOPARDY, DUE TO LACK OF POWER. *TR
- NHTSA ID
- 10275260
- Incident
- Jun 1, 2009
- Mileage
- 62,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.