RoadVitals

2015 Ford Transit Connect Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
66
Latest Jul 14, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2015 Ford Transit Connect, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

13
reports

From owner reports, verbatim

The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID 11693357 · filed Oct 14, 2025

The contact owns a 2015 Ford Transit Connect. The contact stated while her husband was closing the door, he heard an abnormal sound. The driver removed the panel and located a separation. The side panels had separated, and he became aware that water was entering the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V777000 (Structure). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 133,934.

NHTSA ID 11604010 · filed Jul 23, 2024
All 13 reports naming interior & seats

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

12
reports

From owner reports, verbatim

Sliding side door on passenger side of van breaks free from the detente designed to hold it in the open position causing it to violently and suddenly close if the van is parked on a grade. The safety of others is put at risk if passengers, particularly young children, are attempting to enter or exit the vehicle. The problem was reproduced and confirmed by the dealer's service department. The service representative said the dealer was not equipped to handle the problem. The vehicle or defective component has not been inspected by the manufacturer, police or insurance representative. There are no warning lamps, messages or other symptoms of the problem. The issue surfaced a number of months ago.

NHTSA ID 11574191 · filed Feb 27, 2024

The detent designed to hold the passenger side sliding door open has malfunctioned due to what the dealership describes as a manufacturing defect commonly found in the 2015 Ford Transit Connect XLT/LWB. Dealer states dealer is unable to correct. When parked on an incline, the sliding door can violently slide forward with a significant potential for injury to a passenger, especially a young child, entering or exiting the vehicle. Dealer suggests taking the vehicle to a body shop to correct this defect at owner's expense.

NHTSA ID 11534491 · filed Jul 26, 2023
All 12 reports naming body & structure

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

9
reports

From owner reports, verbatim

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 21V376000 (Power Train). The contact stated that while reversing the vehicle, the gear shifter seized and the vehicle rolled forward, crashing into a brick wall and damaging the front driver side. The failure recurred after the contact had unloaded the vehicle and the emergency brake was engaged. The contact disengaged the emergency brake and tried to shift gear when the gear shifter seized and the vehicle rolled down the driveway. The contact had to reapply the emergency brake to stop the vehicle. The contact was awaiting a tow. The rear passenger sliding door would also detach from the sliding base. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

NHTSA ID 11436070 · filed Oct 8, 2021

The contact owns a 2015 Ford Transit Connect. The contact stated while having the vehicle repaired under NHTSA Campaign Number: 21V376000 (Power Train) and 20V331000 (Latches/Locks/Linkages) the dealer failed to remedy the recalls without charge. The manufacturer was informed of the issue and informed the contact to speak to the dealer about reimbursement. The failure mileage was approximately 80,000.

NHTSA ID 11425557 · filed Jul 19, 2021
All 9 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

The contact owns a 2015 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the contact became aware that the engine was overheating. The contact was not able to pull the vehicle to the side of the road and was forced to keep driving. The vehicle was taken to an independent mechanic; however, had not yet been diagnosed. The contact related the failure with an unknown NHTSA recall; however, the vehicle was not included. The local dealer was contacted and confirmed that the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.

NHTSA ID 11595736 · filed Jun 21, 2024

99398 MILES FRONT DRIVE AXLE REPLACED,99652 MILES VEHICLE GOT STUCK IN THE MIDDLE OF PARKING LOT LANE PREVENTING SHIFTING OUT OF PARK (SHIFTER BUSHING REPLACED),99690 VEHICLE TRANSMISSION REPLACED,101043 MILES VALUE COVER OIL LEAK,101500 TRUCK IDLE SURGING.

NHTSA ID 11389872 · filed Jan 25, 2021
All 8 reports naming engine

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

5
reports

From owner reports, verbatim

Steering knuckle developed a crack through what appears to be defective casting of the part. Crack was noticed prior to separation of steering assembly. This could have created and extreme hazard if not noticed prior to total failure.

NHTSA ID 11492279 · filed Nov 4, 2022

The steering rack is not moving freely. Struts, tie rods and U joint are moving freezing but the steering rack is not. This is a huge safety concern because if the steering rack were to lock up and then allow me, the driver, to turn the wheel, that would absolutely cause me to crash. My local automotive service has diagnosed the problem

NHTSA ID 11446591 · filed Jan 7, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

The contact owns a 2015 Ford Transit Connect. The contact stated while driving 35 MPH, The vehicle speedometer failed to display the speed of the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The manufacturer was not notified of the failure and offered no assistance. The contact was referred to call the NHTSA Hotline to file a complaint. The failure mileage was 49,000.

NHTSA ID 11632726 · filed Dec 27, 2024

TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN AND THE AIR CONDITIONING DID NOT WORK. THE SENSOR THAT READ THE TEMPERATURE INDICATED MINUS 4 AND ALL THE WINDOWS FOGGED UP. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, ROLLED DOWN ALL THE WINDOWS, AND WAITED UNTIL THE RAIN STOPPED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWENTY TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ID 11218918 · filed Jun 10, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The screen would display a blank screen. The back over prevention camera would also suddenly activate even while in forward drive. The vehicle was taken to the dealer, who replaced the back-over prevention camera twice; however, the failures persisted. The manufacturer was not made aware of the issue. The failure mileage was approximately 150,000

NHTSA ID 11750251 · filed Jul 14, 2026

I am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which I believe places me and my family at increased risk of a crash. My vehicle is a 2015 Ford Transit Connect. The vehicle is subject to Ford Safety Recall 25S89 and NHTSA Recall 25V572, concerning a failure of the rearview camera system. The rearview camera on my vehicle frequently displays a message stating “Rear View Camera Unavailable, Contact Ford Dealership” and then goes to a black screen. This results in a complete loss of rear visibility while backing up, increasing the risk of a collision, especially involving pedestrians or other vehicles. I received the safety recall notice in September 2025. Since then, I have made numerous attempts to have the vehicle inspected and repaired. Despite repeated contact with my local dealership, has informed me that they cannot perform the inspection or recall repair because they do not have an SSCC repair procedure available and therefore cannot proceed. I have also contacted Ford Motor Company customer service by phone multiple times, but these calls have not resulted in a resolution or a clear path to getting the vehicle repaired. As a result, I am left operating a vehicle with a known safety defect and no access to the recall remedy. I am deeply concerned for my safety and the safety of my family. Operating this vehicle without a reliable rearview camera significantly increases the chance of a crash, and I believe the continued delay in providing a remedy defeats the purpose of a safety recall. I respectfully request that NHTSA document this complaint and take any appropriate action to ensure that Ford Motor Company provides a timely inspection and repair for this safety defect.

NHTSA ID 11716171 · filed Feb 6, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

ALL INTERIOR DISPLAYS AND GAUGES GO BLANK WHILE STILL PARKED OR DRIVING AT ANY SPEED INCLUDING HIGHWAY SPEEDS, TURN SIGNALS AND HAZARD LIGHTS FAIL TO ACTIVATE. MULTIPLE OCCASIONS OVER LAST 4 MONTHS, INCREASING IN FREQUENCY. OCCURRED MULTIPLE TIMES DURING 4 HOUR TRIP ON 07/17/2017. SYSTEM MAY OR MAY NOT RECOVER, ONLY TO GO BLANK AGAIN SHORTLY AFTER. SOMETIMES WHEN RAIN SENSING WIPERS ACTIVATE. SOMETIMES "HILL ASSIST INACTIVE" AND TRACTION CONTROL DISABLED MESSAGES ON SYSTEM RECOVERY.

NHTSA ID 11006072 · filed Jul 18, 2017

CONTACTED FORD DEALER TO CHECK THE LOW BEAM LIGHTS BECAUSE THE LIGHT WERE FOCUSED 60 FT. IN FRONT THE VAN ON THE PAVEMENT AND WERE INSUFFICIENT TO SEE AT NIGHT. LEFT THE CAR AT VILLA TWO DAYS AND THE DEALER NEVER GOT AROUND TO LOOKING AT THE VAN. CONTACTED FORD IN MICHIGAN. FORD CALLED THE DEALER WHO TOLD FORD, "WE DON'T UNDERSTAND THE PROBLEM." FORD MOTOR, INC. IN MICHIGAN TOLD ME THERE WAS NOTHING THEY COULD DO. COMPLAINED TO CA ATTORNEY GENERAL. FORD STILL REFUSES TO LOOK INTO THE MATTER. FORD HAS DONE NOTHING INCLUDING TO LOOK AT MY VAN AND INSPECT THE LIGHTS.

NHTSA ID 10917931 · filed Oct 21, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

I am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which I believe places me and my family at increased risk of a crash. My vehicle is a 2015 Ford Transit Connect. The vehicle is subject to Ford Safety Recall 25S89 and NHTSA Recall 25V572, concerning a failure of the rearview camera system. The rearview camera on my vehicle frequently displays a message stating “Rear View Camera Unavailable, Contact Ford Dealership” and then goes to a black screen. This results in a complete loss of rear visibility while backing up, increasing the risk of a collision, especially involving pedestrians or other vehicles. I received the safety recall notice in September 2025. Since then, I have made numerous attempts to have the vehicle inspected and repaired. Despite repeated contact with my local dealership, has informed me that they cannot perform the inspection or recall repair because they do not have an SSCC repair procedure available and therefore cannot proceed. I have also contacted Ford Motor Company customer service by phone multiple times, but these calls have not resulted in a resolution or a clear path to getting the vehicle repaired. As a result, I am left operating a vehicle with a known safety defect and no access to the recall remedy. I am deeply concerned for my safety and the safety of my family. Operating this vehicle without a reliable rearview camera significantly increases the chance of a crash, and I believe the continued delay in providing a remedy defeats the purpose of a safety recall. I respectfully request that NHTSA document this complaint and take any appropriate action to ensure that Ford Motor Company provides a timely inspection and repair for this safety defect.

NHTSA ID 11716171 · filed Feb 6, 2026

The vehicle receives a considerable amount of water through the windshield when it rains (it can be more than a liter depends of the time on the road) it runs down through the glass and also falls on the dash. It can cause visibility problems while driving because the water run on the the driver's side of the glass too.

NHTSA ID 11496831 · filed Dec 9, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

AFTER HEARING LOUD ROARING IN THE FRONT OF VEHICLE, TOOK TO MECHANIC WHO DISCOVERED BEARINGS IN LEFT WHEEL NEEDED TO BE REPLACED. THIS WAS WHEN THE VEHICLE WAS ONLY 16 MONTHS OLD WITH 8,000 MILES. THIS WEEK TOOK THE VAN TO THE SAME MECHANIC AFTER HEARING THE SAME ROARING IN THE FRONT, REPLACED BEARINGS IN THE RIGHT FRONT WHEEL. VAN HAS ONLY 30000 MILES. DOESNT SEEM REASONABLE THAT THIS SHOULD HAPPEN TO BOTH WHEELS, INSTALLKED INCORRECTLY OR NOT LUBRICATED CORRECTLY AT THE FACTORY?

NHTSA ID 11210629 · filed May 29, 2019

WE'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND HAVE HAD TIRE REPLACEMENTS, TRANSMISSION ISSUES, PEDAL RECALL, AND THE DOORS UNOPENING TWICE (RECALL)

NHTSA ID 11073890 · filed Feb 20, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

MY SISTER HAVE ACCIDENT FRONTAL COLLISION ANY AIRBAG WAS DEPLOY...THE SPEED AT IMPACT MOMENT WAS AROUND 35 MILES DRIVING I A CITY ROAD

NHTSA ID 11302851 · filed Jan 29, 2020

I WAS INVOLVED IN A CAR ACCIDENT (WHICH WASN'T MY FAULT) MY FRONT CARGO WITH THE OTHER FORD PASSENGER REAR DOOR. MY AIRBAG DIDN'T DEPLOY, BUT THE LIGHT IS ON, MY SEATBELT DAMAGED. BUT ALL THE AIRBAGS OF THE OTHER CAR DEPLOYED.

NHTSA ID 11298333 · filed Jan 10, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

DRIVING STRAIGHT ON A HIGHLY TRAVELED ROAD (ONE LANE EACH DIRECTION, HAS RESIDENCES AND BUSINESSES). WHILE IN MOTION, STARTED MAKING A NOISE, SO SLOWED DOWN,AND THEN BACK PASSENGER AXLE AND WHEEL CAME OFF AND VEHICLE WAS RIDING ON THE WHEEL HUB! ODOMETER SHOWS 65,594 MILES.

NHTSA ID 11205162 · filed May 2, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

2015 Ford transit connect 150: while driving on the freeway 60-65 mph, the brakes seem to lock up without depressing the pedal, slowing to 40 mph and shaking uncontrollably. putting on the brake to exit the flow of traffic, braking caused the vehicle to shake even more finally by pumping the accelerator, the speed increased again. finally getting off of the freeway the brake pedal went to the floor. i had to pump the brake pedal until it finally reacted. less than a week later, getting on the freeway almost the exact thing happened. luckily i was a bit more prepared when i felt the shaking. today, driving the van back to our warehouse approx 15 miles on regular streets (not freeway driving) the brakes again went to the floor. master cylinder not leaking, brakes seem to be in good shape...but something is wrong we brought the vehicle to Sawgrass Ford in Sunrise Florida. they had it for over a month. they were unable to determine the problem and only made suggestions to completely change out all the brake components for $5-$6,000.00 but also said that they could not guarantee that this would fix the problem. the brakes were serviced approximately 6-7 months prior to these incidents I called Corporate Ford office. was told that the 2016 ford transit connect had Brake Hydrolic Control Unit recalls, but the 2015 doesn't have the recall listed. I also looking on manywebsites to verify any other2015/2016 problems with the brakes "locking up" or vehicle going into safe mode (another possibility) there were numerous complaints and concerns regarding 2016 & even 2017 situations very similar to what i went through. ford told me that model DV6Z2C405D BRAKE HYDROLIC CONTROL UNIT did not have an official recall. but that Ford stopped using that model and started using model EK4Z2C405A which was recalled and then replaced the recall with FK4Z2C405C. Seems like there may have been a problem with the 2015 model which caused the to change and with the 2016 model as well

NHTSA ID 11509886 · filed Mar 2, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .