RoadVitals

2002 Four Winds Chateau

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 30, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 4, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Four Winds Chateau, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V449000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 4, 2003
12,918 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.
FOUR WINDS INTERNATIONALView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jul 30, 2006

GENERAL TIRE AMERI*550 AS LT225/75R16 M+S TREAD SEPARATION ON FREEWAY. RIGHT OUTSIDE REAR TIRE OF DUAL TIRE CONFIGURATION ON 2002 FOUR WINDS MOTORHOME. AIR PRESSURE WAS 65 COLD - NITROGEN FILLED. FELT VIBRATION AT FIRST, THEN THE TREAD RIPPED OFF WHILE TIRE STILL MAINTAINING AIR. I PULLED OFF THE ROAD, INSPECTED, AND LIMPED OFF THE FREEWAY. I CHANGED IT WITH A SPARE. THERE IS SOME DAMAGE UNDER THE MOTORHOME DUE TO FLYING PIECES OF RUBBER. THERE ARE 15K MILES ON THE TIRE AT THE TIME OF FAILURE. DON'T KNOW THE EXACT WEIGHT BUT NOWHERE CLOSE TO BEING OVERLOADED. OUTSIDE AIR TEMPERATURE WAS 90, APPROXIMATE TIME FROM COLD START TO SEPARATION WAS 45 MINUTES. TIME ON FREEWAY AT 65 MPH WAS 15 MINUTES. *JB

NHTSA ID
10163918
Incident
Jul 26, 2006
Mileage
14,945 mi
Tires & wheels
Filed May 26, 2004

A SERIOUS TIRE BLOW OUT ALMOST CAUSED A MOTORHOME TO OVER TURN. THIS HAS BEEN THE THIRD BLOW OUT WITH THE SAME TIRES. STEELTEX RADIAL R4S, LT225/75R16, LOAD RANGE E M/S. WHILE REPLACING THE BLOWN OUT TIME THE WE DISCOVERED THREE MORE OF THE IDENTICAL TIRES WERE WITHIN MILES OF BLOWING OUT. *NM

NHTSA ID
10073198
Incident
May 21, 2004
Mileage
36,700 mi

Compare model years

Complaint and recall counts across every year of this model

Four Winds Chateau by model year
YearComplaintsRecallsInvestigationsIssue Index
2011010—
2010020—
2009020—
2008010—
2006330—
2005140—
2004030—
2003130—
2002Viewing210—
2001420—
2000820—
1999110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.