RoadVitals

2002 Freightliner Business Class

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 7, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Freightliner Business Class. 5 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V272000

SUSPENSION:FRONT:WHEEL BEARING

Jun 7, 2004
9,602 units potentially affected
The defect: ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.
The risk: IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.
The remedy: THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-424View on NHTSA.gov
03V203000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

May 29, 2003
73 units potentially affected
The defect: ON CERTAIN HEAVY TRUCKS AND MOTORHOMES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
The risk: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER CORPORATIONManufacturer number FL-413View on NHTSA.gov
02V337000

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Dec 17, 2002
733 units potentially affected
The defect: ON CERTAIN TRUCK-TRACTOR MODEL VEHICLES EQUIPPED WITH CONMET SIMPLEX STATIONARY OR SLIDING FIFTH-WHEEL, THE CLINCH PINS THAT RETAIN THE FIFTH-WHEEL PIVOT PINS MAY NOT BE FULLY INSTALLED.
The risk: THE FIFTH WHEEL COULD SEPARATE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE FIFTH WHEEL TO VERIFY THE CORRECT INSTALLATION OF THE CLINCH PIN AND PIVOT PIN. MISSING PINS WILL BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER CORPORATIONManufacturer number FL-399View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

sb2028

ENGINE AND ENGINE COOLING

sb2028 Engine Coolant Changes

sb2032

ENGINE AND ENGINE COOLING

sb2032 Gates PowerGrip Hose Clamps, Replacement

sb2056

POWER TRAIN

sb2056 Transmission Oil Line Removal and Installation

sb2057

FUEL SYSTEM, GASOLINE

sb2057 New Surge Tank Design

SB-33-24

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL; POWER TRAIN:AXLE HUBS; WHEELS:LUGS/NUTS/BOLTS/STUDS

FREIGHTLINER TRUCK: STEER AXLE MAINTENANCE, AAC AND MERITOR 6000LB AND 8000LB AXLES: THIS BULLETIN IS TO PROVIDE INFORMATION ON THE RECOMMENDED MAINTENANCE PROCEDURE TO BE ADDED TO DTNA MAINTENANCE MANUALS FOR ALL MODELS WITH THESE AXLE RATINGS. IT IS RECOMMENDED THAT THESE PROCEDURES BE ADOPTED AS SOON AS POSSIBLE. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2003710—
2002Viewing050—
2001060—
2000190—
1999150—
1998051—
1997261—
1996051—
1995240—
1994030—
1993020—
1992020—
1991020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.