RoadVitals

2000 Freightliner Business Class

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 21, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Jun 17, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2000 Freightliner Business Class, most frequently naming the other / unspecified category. 9 safety recalls have been issued covering this model year; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Jun 17, 2003
2,000 units potentially affected
The defect: ON CERTAIN TRUCK TRACTORS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
The risk: IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
The remedy: DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. OWNER NOTIFICATION BEGAN NOVEMBER 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JOST INTERNATIONAL AT 616-846-7700 OR BY EMAIL TO [email protected] OR FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER CORPORATIONManufacturer number FL-411View on NHTSA.gov

SUSPENSION:FRONT:HUB

Mar 21, 2003
5,716 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
The risk: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
The remedy: DEALERS WILL REPLACE BOTH FRONT HUBS. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON OR BEFORE SEPTEMBER 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER CORPORATIONManufacturer number FL-407View on NHTSA.gov

PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE

Apr 10, 2002
548 units potentially affected
The defect: ON CERTAIN TRUCKS EQUIPPED WITH MERITOR BRAND 12" X 4" DCM DRUM PARKING BRAKE, THE BOLTS USED TO ATTACH THE PARKING BRAKE ASSEMBLY TO THE FLANGE YOKE ARE TOO LARGE AND CAN INTERFERE WITH THE PROPER ENGAGEMENT OF THE BRAKING SYSTEM AND POSSIBLY DISENGAGE.
The risk: IMPROPER ENGAGEMENT OF THE PARKING BRAKE COULD RESULT IN THE VEHICLE ROLLING AWAY WITHOUT PRIOR WARNING POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
The remedy: DEALERS WILL REPLACE THE ATTACHING BOLTS WITH THE CORRECT SIZE BOLTS FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER CORPORATIONManufacturer number FL-395View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 21, 2017
Crash reported

ON AUGUST 22, 2017, MY HUSBAND AND I WERE TRAVELING NORTHBOUND ON I-55 NEAR LITCHFIELD, ILLINOIS. A SEMI TRUCK OWNED BY ARNOLD JAMES KNAGGS OF CARSONVILLE, MICHIGAN, WAS TRAVELING SOUTHBOUND. AT APPROXIMATELY NOON ON THAT DATE, TWO WHEELS DETACHED FROM THAT TRUCK. ONE WHEEL CAME TO REST IN THE WIDE GRASSY MEDIAN; THE OTHER WHEEL BARRELED ACROSS THE MEDIAN AND STRUCK THE MINIVAN IN WHICH MY HUSBAND AND I WERE TRAVELING. ALL WINDOWS ON THE DRIVER'S SIDE SHATTERED AND THE SLIDING PASSENGER DOOR WAS RIPPED OFF THE VEHICLE. HE VAN WAS TOTALED. IF MY HUSBAND HAD NOT TAKEN EVASIVE ACTION AT THE LAST SECOND, HE WOULD HAVE BEEN SEVERELY INJURED OR KILLED. THE ILLINOIS TRAFFIC CRASH REPORT CITES PROBLEMS WITH THE TRUCK TIRES AND NOTES THAT VEHICLE CONDITION WAS THE PRIMARY CONTRIBUTORY CAUSE OF THE CRASH. THE DRIVER WAS CITED FOR DRIVING WITH A SUSPENDED CDL AND FOR DRIVING A TRUCK WITH LOOSE OR MISSING WHEEL BOLTS. THE QUESTION 'DID MOTOR CARRIER SAFETY REGULATIONS (MCS) VIOLATION CONTRIBUTE TO THE CRASH?' WAS ANSWERED 'YES' BY THE STATE TROOPER ON THE SCENE.

NHTSA ID
11024869
Incident
Aug 22, 2017
Mileage
102,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

sb2057

FUEL SYSTEM, GASOLINE

sb2057 New Surge Tank Design

sb2028

ENGINE AND ENGINE COOLING

sb2028 Engine Coolant Changes

sb2032

ENGINE AND ENGINE COOLING

sb2032 Gates PowerGrip Hose Clamps, Replacement

sb2056

POWER TRAIN

sb2056 Transmission Oil Line Removal and Installation

SB-33-24

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL; POWER TRAIN:AXLE HUBS; WHEELS:LUGS/NUTS/BOLTS/STUDS

FREIGHTLINER TRUCK: STEER AXLE MAINTENANCE, AAC AND MERITOR 6000LB AND 8000LB AXLES: THIS BULLETIN IS TO PROVIDE INFORMATION ON THE RECOMMENDED MAINTENANCE PROCEDURE TO BE ADDED TO DTNA MAINTENANCE MANUALS FOR ALL MODELS WITH THESE AXLE RATINGS. IT IS RECOMMENDED THAT THESE PROCEDURES BE ADOPTED AS SOON AS POSSIBLE. NO MODEL YEARS LISTED. *PE

SF217A

POWER TRAIN

THIS CAMPAIGN CONSISTS OF INSTALLING THE TRANSMISSION MODULATION WIRE BETWEEN THE ENGINE ECU AND THE CAB BULKHEAD CONNECTOR. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Freightliner Business Class by model year
YearComplaintsRecallsInvestigationsIssue Index
2003710
2002050
2001060
2000Viewing190
1999150
1998051
1997261
1996051
1995240
1994030
1993020
1992020
1991020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.