RoadVitals

2004 Freightliner XC Motorhome Chassis

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 12, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 13, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 Freightliner XC Motorhome Chassis, most frequently naming the steering, body & structure and other / unspecified categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering240.0%
  • Body & structure120.0%
  • Other / unspecified120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V408000

STEERING:LINKAGES

Sep 13, 2005
37,029 units potentially affected
The defect: ON CERTAIN TRUCK AND MOTOR HOME CHASSIS EQUIPPED WITH I-SHAFTS SUPPLIED BY ZF HEAVY DUTY STEERING, THERE IS A POTENTIAL FOR A FAILURE OF THE FORK/SHAFT CONNECTION.
The risk: IF THIS OCCURS, THE VEHICLE COULD SUFFER A LOSS OF STEERING ABILITY, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL INSPECT AND ATTACH A TENSION COLLAR TO THE STEERING SHAFT TO SECURE THE CONNECTION TO THE YOKE. THE RECALL BEGAN ON NOVEMBER 16, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-452View on NHTSA.gov
04V283000

SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH

Jun 9, 2004
2,000 units potentially affected
The defect: CERTAIN MOTOR HOME CHASSIS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, 'AIR BRAKE SYSTEMS.' IN A SITUATION IN WHICH MULTIPLE ALARMS ARE ACTIVE, A CHECK ENGINE, STOP ENGINE, OR SIMILAR WARNING INDICATOR IS GIVEN PRIORITY OVER THE LOW AIR ALARM BY THE INSTRUMENT SYSTEM CONTROLLER SOFTWARE. IF THE OPERATOR DOES NOT ACKNOWLEDGE THESE HIGHER PRIORITY ALARMS, A LOW AIR ALARM MAY NOT BE DISPLAYED.
The risk: THIS MEANS THAT A VEHICLE COULD BE DRIVEN WITH THE AIR PRESSURE BELOW 60 PSI WITHOUT THE LOW AIR WARNING SOUNDING, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL RE-PROGRAM THE MULTI-MODULE DATA CONTROLLER SOFTWARE. THE RECALL BEGAN ON JULY 6, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
FREIGHTLINER LLCManufacturer number FL-425View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Dec 12, 2008

TL*THE CONTACT OWNS A 2004 FREIGHTLINER XC MOTORHOME CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V408000 (STEERING:LINKAGES ). HE CALLED HIS LOCAL DEALER TO SCHEDULE AN APPOINTMENT AND THEY STATED THAT THEY WOULD ONLY INSPECT THE VEHICLE AND REMOVE THE DATE CODE FROM THE STEERING BOX. HOWEVER, BECAUSE THE VEHICLE HAD OVER 15,000 MILES, THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO THE RECALL. THE CONTACT FEELS THAT THE MILEAGE SHOULD NOT IMPACT THE DECISION OF WHETHER OR NOT THE RECALL REPAIR SHOULD BE PERFORMED. THE CONTACT FEELS THAT HE SHOULD NOT HAVE RECEIVED A RECALL NOTICE IF HIS VEHICLE WAS NOT AFFECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 26,500.

NHTSA ID
10251591
Incident
Dec 12, 2008
Body & structureSteering
Filed Jun 23, 2005

LOUD BANGING NOISE BETWEEN DRIVER AND PASSENGER SEATS. SOUNDS LIKE WHEEL MAY BE COMING OFF AXLE. STEERING WONDERS AND HAS TOO MUCH FREE PLAY IN STEERING WHEEL. BELIEVED TO BE A SAFETY ISSUE. TOOK TO NEWMAR TO HAVE IT ROAD TESTED. NEWMAR SENT TO FREIGHTLINER SERVICE DEALER IN SOUTH BEND. 5/06/05 SOUTH BEND FREIGHTLINER SERVICE DEALER STATED SWAY BAR HITTING RF SPRING AND FRONT LOWER SHOCK BOLTS LOOSE. ADJUSTED RIDE HEIGHT 1/4 INCH AND INFLATED BACK TIRES FOR 80 TO 110 PSI. ADJUSTED FRONT BRAKES. THIS DID NOT FIX THE PROBLEM. SERVICE DEPT WOULD NOT STATE IF RV WAS SAFE TO DRIVE. 5/12/05 TOOK RV TO MY SERVICE COMPANY TO BE CHECKED FOR SAME COMPLAINT. BECAUSE FREIGHTLINER SERVICE PERSON WOULD NOT OR COULD NOT GIVE WARRANTY AUTHORIZATION, THEY SHIMMED STABILIZER BUSHINGS WITH TWO WASHERS ON TOP AND TWO ON BOTTOM OF BUSHING WHICH SHOULD PROVIDE A MORE SAFE RIDE TO THE FREIGHTLINER FACTORY IN SOUTH CAROLINA. MASTER FLEET STATED BAD STEERING WANDERING PROBLEM, POSSIBLE PLAY IN STEERING BOX. TIGHTENED LOOSE BOLTS. POUNDING NOISE STILL IN FRONT END. 6/09/05 APPOINTMENT WITH FREIGHTLINER SET FOR TWO DAYS. PLAY IN STEERING CHECKED DRAG LINKS, TIE RODS AND SHOCKS - MECHANIC STATED OK. FRONT END BANGING NOISE - MECHANIC STATED TIGHTENED RIGHT FRONT SPRING BOLT -BUSHINGS OK. REQUESTED UNIT TO BE ALIGNED. MECHANIC STATED ALIGNMENT OK. THIS TOOK 21/2 HOURS. OF A TWO DAY SCHEDULE. WENT BACK IN THE NEXT DAY. BOLTS WHICH WERE TIGHTEN WERE ON THE AXLE SUPPORT WHICH WERE TO BE TORQED AT 600 FT LBS. RV WAS PUT ON LAZER ALIGNMENT -RV WAS OUT OF ALIGNMENT. LEFT SIDE AXLE SUPPORT NUT OVER TORQUED. BOTH NUTS WERE REPLACED. BOLTS WERE NOT REPLACED. STILL BELIEVE THERE IS A SAFETY ISSUE. WHEN THE RV HAS ONLY BEEN TRAVELING A FEW MILES THE STEERING IS BETTER THAN WHEN IT HAS WARMED UP. IF TWO CURVES ARE BACK TO BACK THE STEERING WHEEL MUST BE OVER COMPENSATED FOR THE NEXT CURVE. WIND AND LARGE TRUCKS REQUIRES FOR OVER COMPENSATION OF THE STEERING WHEEL.

NHTSA ID
10126325
Incident
May 6, 2005
Mileage
13,000 mi
Other / unspecified
Filed Mar 23, 2005

THE LOCATION OF THE DRIVER'S INFORMATION CENTER WHICH CONTAINS ENGINE/GEAR LOCATION,AND MILES PER GALLON IS LOCATED AT A DIFFICULT ANGLE. DRIVER IS UNABLE TO READ SETTINGS WITHOUT HAVING TO TAKE THE EYES COMPLETELY OFF THE ROAD. THE INFORMATION CENTER IS LOCATED AT KNEE LEVEL AND PROJECTS STRAIGHT OUT. THE INFORMATION IS UNREADABLE IN THE DAYTIME, AND BARELY READABLE AT NIGHT. DEALERSHIP CANNOT PROVIDE ANY SOLUTION TO THE PROBLEM. THIS CHASSIS IS CONNECTED TO A WINNEBAGO JOURNEY 2004.*AK

NHTSA ID
10115610
Incident
Dec 20, 2004
Suspension
Filed Aug 10, 2004

WHEN DRIVING AT ANY SPEED VEHICLE WAS ALL OVER THE ROAD. REAR END WAS OUT OF ALIGNMENT. *AK

NHTSA ID
10087621
Incident
Aug 10, 2004
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Freightliner XC Motorhome Chassis by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing420—
2003020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.