RoadVitals

2002 Gem E4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 8, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Gem E4, most frequently naming the brakes and electrical categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes250.0%
  • Electrical250.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectrical
Filed Sep 8, 2024
Crash reported

Parking Brake and Auxiliary Board are have been recalled since 2011 and 2013, respectively. Neither the manufacturer, Waev, nor my referred dealer, Energy Products (Warren, Michigan), are responding adequately to multiple requests to resolve these recalls since April 2024. These are safety recalls that need to be enforced. I need for the NHTSA to investigate both the manufacturer and dealer for their wrongdoings in this matter.

NHTSA ID
11613355
Incident
Apr 30, 2024
BrakesElectrical
Filed Mar 18, 2022

The control board has failed. Car will not run. GEM manufacturer and local Las Vegas dealer will not do the recall work. Say it is too old. We are unsure if the parking break is working properly.

NHTSA ID
11457287
Incident
Dec 29, 2021

Compare model years

Complaint and recall counts across every year of this model

Gem E4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024020—
2023010—
2022010—
2021001—
2020001—
2019001—
2018001—
2017031—
2016131—
2015111—
2013011—
2012011—
2011011—
2010111—
2009011—
2002Viewing200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.