RoadVitals

2010 Gem E4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 21, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 4, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Gem E4, most frequently naming the brakes category. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V003000

PARKING BRAKE

Jan 4, 2013
4,394 units potentially affected
The defect: Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.
The risk: If the parking brake fails to engage while parking, the driver may not be able to prevent the vehicle from rolling away after exiting the vehicle, increasing the risk of a vehicle crash.
The remedy: Polaris will notify owners and dealers will replace the parking brake lever assembly free of charge. The safety recall began on January 29, 2013. Owners may contact Polaris customer service by calling 1-888-704-5290.
Polaris Industries, Inc.Manufacturer number L-13-01, L-13-02View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed May 21, 2010
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2010 E4 CHRYSLER GLOBAL ELECTRIC MOTOR VEHICLE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ATTEMPTING TO ENGAGE THE BRAKE PEDAL WHEN THE DRIVERS FOOT ACCIDENTALLY ENGAGED THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO INCREASE SPEED AND CRASH INTO A WALL. THE CONTACT STATED THAT THE MANUFACTURER INSTALLED THE ACCELERATOR AND BRAKE PEDALS WITH TOO MUCH SPACE IN BETWEEN THEM WHICH CAUSED THE FAILURE TO OCCUR. THE DRIVER SUSTAINED A MINOR INJURY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO A COLLISION CENTER TO HAVE THE BODY DAMAGE REPAIRED AT THE OWNERS EXPENSE FOR $1,220.50. THE FAILURE MILEAGE WAS 10. UPDATED 8/9/10 *CN UPDATED 08/11/10*JB

NHTSA ID
10331591
Incident
May 1, 2010
Mileage
10 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100419

VISIBILITY

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100519

STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

L-18-12-01

SEATS; STRUCTURE

GEM is releasing this Team Tip to inform dealers that the early model GREY Classic GEM seat assemblies have been discontinued and will be replaced with the late model BLACK Classic GEM seat assemblies. The part numbers for the BLACK Classic GEM seat assemblies will supersede the part numbers for the GREY Classic GEM seat assemblies. Vinyl seat cover replacements for the GREY Classic GEM seat assemblies are still available to order.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Gem E4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025020—
2024020—
2023010—
2022010—
2021001—
2020001—
2019001—
2018001—
2017031—
2016131—
2015111—
2013011—
2012011—
2011011—
2010Viewing111—
2009011—
2002200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.