2014 GMC Acadia Interior & seats Problems

The contact owns a 2014 GMC Acadia. The contact stated while walking to the vehicle to start the vehicle, she became aware that the hatch back was up, and all the doors were unlocked. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 126,000.

NHTSA ID

11500877

Incident

Dec 29, 2022

Mileage

126,000 mi

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PENSKE CADILLAC OF SOUTH BAY 18600 HAWTHORNE BLVD, TORRANCE, CA 90504 (310) 697-1800 WHERE DIAGNOSED THAT CONNECTOR UNDERNEATH THE SEAT NEEDED TO BE REPLACED DUE TO HIGH RESISTANCE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO SERVICE BULLETIN 10057064-3254. THE FAILURE MILEAGE WAS 56,000.

NHTSA ID

11299069

Incident

Jan 3, 2020

Mileage

56,000 mi

THERE ARE HUNDREDS IF NOT THOUSANDS OF 2014 ACADIA OWNERS HAVING A SERVICE AIR BAG LIGHT COME ON AND WONT GO OFF. THERE WAS A RECALL FOR ALL ACADIA'S OF 2013 AND EARLIER THAT HAD A RECALL TO FIX THIS DANGEROUS ISSUE. 2014 NEEDS TO BE INCLUDED IN THIS RECALL. THIS IS A SAFETY HAZARD AND POSSIBLE DEATH UPON IMPACT ISSUE IF AIRBAG DOESNT GO OFF DUE TO GMC'S NEGLIGENCE IN DEALING WITH THE SAME ISSUE PREVIOUS MODELS HAD. GMC COULD FACE LAWSUITS IF SOMEONE IS KILLED DUE TO THIS ISSUE ON THIS YEAR ACADIA. ITS APPROX $500 TO FIX AND IS A CONSISTENT PROBLEM ACROSS MANY OWNED ACADIAS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAG DEPLOYED. THIS NEEDS TO BE DEALT WITH IMMEDIATELY.

NHTSA ID

11253413

Incident

Jan 1, 2019

THE SEATS FOR THE FRONT DRIVER AND PASSENGER ARE NOT ERGONOMICALLY CORRECT. THE PUSH THE PASSENGERS HEAD AND NECK FORWARD INTO AN UNNATURAL POSOTION. THIS HAPPENS AT THE WITH THE HEADREST FULLY UP, DOWN, FORWARD OR AS FAR BACK IN POSITION AS IT CAN BE MIVED. I AM CURRENTLY EXPERIENCING NECK PAIN. I HAVE NO ISSUE WITH LOWER LUMBAR SUPPORT. I HAVE SPOKEN WITH MANY I DIVIDUALS IN SOCIAL MEDIA THAT HAVE THE SAME ISSUE WITH THIS CAR AND THE 2014 BUICK SUV.

NHTSA ID

11190857

Incident

Oct 18, 2018

Mileage

20 mi

IN A REAR END COLLISION'ANOTHER CAR HITTING US, WE WERE JUST BEGINNING TO MOVE WHEN THE LIGHT TURNED GREEN, HE WAS COMING BEHIND US AT A HIGH RATE OF SPEED'THE PASSENGER SEAT CAME FORWARD ALMOST THROWING ME INTO THE DASH, THEN FLEW BACKWARDS, COLLAPSING INTO THE SEAT BEHIND IT. I DID NOT KNOW ABOUT THIS BEING A PROBLEM UNTIL I SAW IT ON TV ABOUT CHILD SAFETY IN THE REAR SEAT. IF ANYONE HAD BEEN IN THE SEAT BEHIND ME THEY WOULD HAVE BEEN SERIOUSLY INJURED. SURPRISINGLY, I WAS NOT INJURED. THE CAR WAS TOTALED BECAUSE THE REAR WAS SO DAMAGED IT COULD NOT BE STRAIGHTENED.

NHTSA ID

11153669

Incident

Feb 22, 2015

Mileage

11,000 mi

THE 2014 GMC ACADIA SLT1 HAS THE LATCH SAFETY SYSTEM ON CAPTAINS CHAIRS ONLY, NOT ON THE 3RD ROW SEATING. IF YOU HAVE TWO CAR SEATS OCCUPYING 2ND ROW CAPTAINS CHAIRS YOU CAN NOT FOLD THE SEATS TO ACCESS THE THIRD ROW. THIS IS A SURPRISING DESIGN FLAW; CONSIDERING THE VEHICLE TARGETS FAMILIES.

NHTSA ID

10979687

Incident

Apr 20, 2017

VEHICLE WAS STATIONARY AND IN MOTION DISPLAY READ AIRBAG MALFUNCTION WARNING LIGHT. TOOK VEHICLE TO RANDY MARION GMC IN HUNTERSVILLE, NC TO BE FIXED. ELECTRICAL CONNECTER PROBLEM "DUE TO CORROSION " WAS "FIXED" ONLY TO HAVE ERROR LIGHT COME ON AGAIN 24HRS LATER. THIS IS A NEW VEHICLE WITH ONLY 24,000 MILES ON IT AND IS GARAGE KEPT. RANDY MARION GAVE IS A LOANER VEHICLE AND WAS GOING TO ORDER NEW CONNECTORS FOR THE AIRBAG. WE DROPPED TRUCK OFF ON SATURDAY, DECEMBER 12TH AND FINALLY HAD IT RETURNED TO US THE FOLLOWING FRIDAY AFTERNOON, DECEMBER 18TH "FIXED AGAIN." THIS MORNING, DRIVING FAMILY TO THE STORE, MY FATHER-IN-LAW SAID THAT HIS SEAT WAS NOT STABLE. WE DISCOVERED SEAT WAS NOT BOLTED DOWN AND RETURNED TRUCK BACK TO RANDY MARION BUICK-GMC. SERVICE MANAGER APOLOGIZED AND SAID IT WAS AN OVERSIGHT AND NOT BOLTING THE SEAT BACK DOWN. WAITING TO GET OUR TRUCK BACK IN WORKING A SAFE CONDITION. TERRIBLE!!!

NHTSA ID

10811261

Incident

Dec 11, 2015

Mileage

24,000 mi

I HAVE HAD MY 2014 GMC ACADIA DENALI FOR A LITTLE OVER 6 MONTHS. SINCE THAT TIME I HAVE DRIVEN A SIGNIFICANT NUMBER OF MILES. A FEW MONTHS AGO I STARTED HAVE NECK PAIN AND I COULD NOT ADJUST THE SEAT HEAD REST TO A COMFORTABLE STATE. ON NOVEMBER 14TH 2014, I HAD AN ER VISIT AFTER THE NERVE PAIN IN MY ARM WAS SO SEVERE I COULD NOT STAND IT. ON DECEMBER 22ND 2014 I HAD TO HAVE SURGERY FOR A HERNIATED DISC BELOW MY C6 VERTEBRA. BECAUSE IT WAS CAUSING NERVE PAIN IN MY ARM AND LOSS OF STRENGTH. I HAVE SEEN OTHER COMPLAINS ONLINE WITH THESE NECK RESTS AND COMPLAINTS OF INJURY IN THE GMC ACADIA VEHICLES. I HAVE CONTACTED MY GMC DEALER AND GMC CUSTOMER COMPLAINTS AND THERE IS NO SOLUTION. THE PROBLEM, IS THE HEAD REST COME TOO FAR FORWARD AND DO NOT LOCK IN PLACE. THEY CAN BE PUSHED FORWARD AND BACK WITHOUT DEPRESSING THE BUTTON. ALSO THE HEAD REST TO NOT ADJUST UP WITH ENOUGH HEIGHT SO I CAN NOT ADJUST THE HEAD REST UP ENOUGH FOR MY 6' 3" HEIGHT. I WISH GM WOULD TAKE THIS PROBLEM SERIOUSLY. *TR

NHTSA ID

10672134

Incident

Nov 14, 2014

Mileage

21,000 mi

REAR DOOR LOCK AUTOMATICALLY LOCKS WHEN VEHICLE IS PLACED IN DRIVE OR LOCKED VIA KEY PAD. WHEN ATTEMPTING TO UNLOCK THE REAR DOOR LOCK DOES NOT UNLOCK AND CAN NOT BE OPENED FROM INSIDE OR OUTSIDE OF THE VEHICLE. *TR

NHTSA ID

10586378

Incident

May 1, 2014

Mileage

4,000 mi