2014 GMC Acadia Steering Problems

The rack unit is going out. It makes the vehicle suddenly jerk to the left at highway speeds. It could cause a collision if there is a car on the left or a head on collision if on a two lane road. It also increases the amount of force needed to steer at low speeds. I took to the mechanic and was told that it needed to be replaced and would be 2500+ dollars to repair it and that they could not do the repair their only recommendation was to take it to the dealer. So GM is not wanting to issue a recall because it would cost them a lot of money to fix it.

NHTSA ID

11570400

Incident

Feb 6, 2024

The contact owns a 2014 GMC Acadia. The contact stated that while driving at various speeds and making a turn, there was an abnormal grinding sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

NHTSA ID

11569917

Incident

Jun 1, 2023

Mileage

81,000 mi

My wife was driving our 2014 GMC Acadia to work. She stopped to fuel up her car about 4 miles from home. She left the gas station and proceeded to head to work. She called me (her husband) in a panic because she had lost all power steering and could not turn the wheel through an intersection. I asked her if she had made it to work and she said she was about to pull into the parking lot, but was going to have to park aways out from the building as she couldn’t turn into a park spot. I went and checked out our car when she was inside working and sure enough the cars power steering fluid was all over the ground under the driver side of the car. I trailered the car back home where I could get a better look at things. The rack and pinion had failed without any warning and was spraying fluid out of the top of the rack. No warning lights or indicators on the dash, warning of low fluid or anything malfunctioned. Still when you start the vehicle there is still no warning lights of low fluid or anything. Of course we are dealt to deal with the repair and expenses ourselves because the extended warranty we have doesn’t cover anything to do with steering components with our car that we have owned now for 1 1/2 years.

NHTSA ID

11519190

Incident

Apr 21, 2023

Steering column came out while driving

NHTSA ID

11506518

Incident

Feb 9, 2023

Steering completely stopped, couldnt steer vehicle while I was driving on HWY with 6 High School Football players inside coming back from a scrimmage. All of Our safety was put at the utmost risk, as we were traveling at HWY speed of 65 and had to maneuver in between traffic to get the vehicle off the road without being hit by oncoming traffic at high speeds. We dodged several accidents during this incident. Let alone putting the lives of the 7 of us and several others on the road. Problem has been declared by a professional Auto Diagnostics Dealer in town, as my vehicle is at, diagnosis is failure of steering rack and pinion, which caused the replacement of powersteering pump, hoses, serpantine belt and reservoir replacement. So far.... The vehicle did not give any signs, signals, or any noises were heard to let us know that there was any failure issues regarding this dangerous incident.

NHTSA ID

11477674

Incident

Jul 13, 2022

The contact's daughter owns a 2014 GMC Acadia. The contact stated while his daughter was driving 70 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's daughter was able to pull into a local Pep Boys where the power steering fluid was replaced. There was no further information provided. However, the failure reoccurred while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 135,000.

NHTSA ID

11466787

Incident

May 17, 2022

Mileage

135,000 mi

Power Steering went out, changed the pump and now there are metal shards throughout the entire system. Power steering system needs replaced

NHTSA ID

11437829

Incident

Mar 1, 2021

I purchased my 2014 GMC Acadia Denali July 29th, 2021. It has been back to the dealer five times, with repairs not being completed. Within weeks of purchasing it, the Service Air Bag light came on, and won't go off. The low tire light came on. The serpentine belt broke and had to be replaced, and the power steering pump started making horrendous noises and leaking fluid. I bought an expensive service contract, and of course these repairs are not covered. I also had them repair tires twice, and ended up having to replace the two front tires, after being told there was nothing wrong with them, except one had a screw. They also said that tire rotation was causing the lights to go off, and wasn't reset, and supposedly they reset it to reflect where the tires are on the vehicle in relation to the TPMS's. Well, two tires lost air constantly, and there were numerous leaks. I finally took the vehicle to a real tire store for tire replacement. The estimate for the driver's side airbag system replacement is $1400 pre-tax, and the power steering pump replacement is $1100, pre-tax. So within two months, I've had nothing but trouble; spent $380 on two new tires, and will have the cost of these repairs on top of the extra $2200 I spent on a service contract. The vehicle is beautiful, and seemingly was well-maintained, but it immediately began breaking down. I've had very limited use of it since July 29th when I bought it. (it's now October 6th, 2021). I have a meeting with the owner of the dealership tomorrow, October 7th, at the suggestion of the dealership's repair manager, as well as the salesman.

NHTSA ID

11435752

Incident

Oct 6, 2021

While traveling approximately 75mph the Service Traction Control light came on followed closely by the Low Oil Pressure Stop Engine Immediately light. We attempted to travel to a more safe area along the interstate. Within seconds the engine immediately shut off causing the loss of power steering and power brakes. The steering wheel locked in place causing the total loss of steering control. We were able to bring the vehicle to a safe stop, I would attribute this success to my being a Defensive Driver Instructor and Transportation Safety Professional. The risk associated with the issues we were faced with could have easily ended in tragedy especially at this speed (75 mph, 80 mph zone) The diagnosis of the vehicle was inconclusive due to the number of codes that were shown. The vehicle was no longer functional and had to be replaced. No documentation, other than the bill for towing is available. Diagnosis was done at no charge.

NHTSA ID

11424874

Incident

Jun 11, 2021

WHILE DRIVING COMING TO OUR DESTINATION STOP, AT BOUT 1000FT LEFT, MY 2014 ACADIA JUST STARTED SHAKING, AND MISFIRING AND LOSING POWER. ON THE STEERING COLUMN, THE NOTIFICATION STATES, TRACTION SYSTEM LIGHT CAME ON, AND CHECK ENGINE LIGHT. WE THEN CAME TO A COMPLETE STOP AND PUT IN PARK, THEN STARTED DRIVING AGAIN AND WENT OFF AFTER 2-3 MINUTES. THEN POWERED OFF AND CHECK ENGINE LIGHT REMAINS, AND OTHERS OFF.

NHTSA ID

11364793

Incident

Oct 16, 2020

Mileage

84,000 mi

45,000 MILES. 2014 ACADIA SLT2 AWD. POWER STEERING FAILURE. FLUID DRIVEN POWER STEERING IS FAILING, LOUD WHINE NOISE FROM HYDRAULIC FLUID PUMP. FLUID IS FULL. STEERING IS VERY HARD TO TURN, NO POWER ASSIST ESPECIALLY AT SLOWER SPEEDS OR AT A STOP. SLIGHTLY BETTER IF RAISING ENGINE SPEED ABOVE 2500 RPMS

NHTSA ID

11338608

Incident

Jul 1, 2020

Mileage

45,000 mi

MY SUV THAT I LIKE VERY MUCH RECENTLY STARTED HAVING ISSUES WHILE TURNING. AFTER RESEARCHING ONLINE IT SEEMS THAT THIS IS AN ONGOING ISSUE WITH GMC ACADIA MODELS. THIS COULD EASILY CAUSE A WRECK AND IS A SAFETY ISSUE WHEN DRIVING. SINCE THERE ARE ALOT OF REPORTS FOR THIS ISSUE I THOUGHT THAT THERE WOULD BE A RECALL , UNFORTUNATELY WHEN I SEARCHED MY VIN NO RECALL WAS FOUND. THERE ARE ALOT OFF ISSUES WITH THIS MODEL AND PROBLEM THEREFORE IT SHOULD BE COVERED BY GMC.

NHTSA ID

11311186

Incident

Feb 24, 2020

Mileage

90,000 mi

THE STEERING TWO DAYS PRIOR TO THE INCIDENT WAS REALLY TIGHT AND HARD TO STEER AS IS THERE WERE NO POWER STEERING THE VEHICLE TWO DAYS LATER BROKE DOWN ON THE INTERSTATE I WENT FROM 70MPH TO 30MPH WITHIN SECONDS WAS ALMOST REAR ENDED THE SEAT BELT JERKED MY SHOULDER IT JERKED SO HARD WHEN THE ENGINE REDUCED POWER DUE TO WHAT THE MESSAGE ON THE DASH SAID WAS A TRACTION CONTROL SYSTEM FAILURE I SPENT 1600 GETTING THE POWER STEERING PUMP, WATER PUMP AND WHAT THEY SAID WAS A LOOSE WIRE CAUSING TH TRACTION CONTROL PROBLEM FIXED JUST FOR THE CAR TO BREAK DOWN AGAIN WITH THE SAME TRACTION CONTROL SYSTEM FAILURE MESSAGE THE CAR SLOWED DOWN SO QUICKLY I HIT THE STEERING WHEEL WITH MY SEAT BELT ON AND THE BREAKS WERE VERY HARD TO PUSH I HAD TO CRAWL TO A STOP ALMOST GOT REAR ENDED AGAIN AND NO STEERING THIS CAR IS NOT SAFE THERE SHOULD BE A LAW SUIT

NHTSA ID

11269772

Incident

Oct 14, 2019

POWER STEERING FAILED - NO DASH LIGHT, DIP STICK HIDDEN UNDER PLASTIC ENGINE SHROUD, NO FLUID SHOWING. ALMOST CAUSED SERIOUS ACCIDENT WHILE MAKING A RIGHT TURN AT INTERSECTION THEN FAILED COMPLETELY ON THE NEXT TURN TO THE RIGHT. NOW THE STEERING WITHOUT THE PUMP IS SERIOUSLY DIFFICULT TO TURN, ESPECIALLY AT SLOW SPEEDS OR GOING DOWN HILL.

NHTSA ID

11175088

Incident

Feb 5, 2019

Mileage

35,220 mi

MY STEERING FLUID PUMP BROKE AND THE TUBE HAD TO BE REPLACED BOTH LEAKED. CAR MADE NOISE WHEN TURNING CORNERS. COMPLAINED TO GMC BUT THEY REFUSED TO TAKE RESPONSIBILITY.

NHTSA ID

11090759

Incident

Apr 20, 2018

Mileage

104,000 mi

STEERING FAILED AT HIGHWAY SPEED CAUSING NEAR ACCIDENT WHEN STEERING STIFFENED UP. FELT LIKE THERE WAS NO POWER STEERING.

NHTSA ID

11022762

Incident

Sep 7, 2017

Mileage

78,800 mi

ON MARCH 15, 2017 OUR 2014 GMC ACADIA SPONTANEOUSLY LOST STEERING POWER ASSIST AS I WAS MAKING A TURN AT AROUND 10 MILES PER HOUR. THE VEHICLE REGAINED POWER ASSIST 15 TO 20 SECONDS LATER. FOR THE NEXT SEVERAL MILES, IT APPEARED TO LOSE THE POWER ASSIST ONLY WHEN AT LOW IDLE AND OTHERWISE DROVE FINE. I DID SOME RESEARCH ON-LINE AND THIS PROBLEM APPEARS TO BE SOMEWHAT COMMON FOR THIS MAKE AND YEAR BUT I CANNOT FIND ANY RECALLS FOR IT.

NHTSA ID

10966213

Incident

Mar 15, 2017

Mileage

34,000 mi

I WAS DRIVING ON THE FREEWAY WITH MY 4 CHILDREN IN THE CAR. AS I WAS EXITING THE FREEWAY I SUDDENLY LOST ALL ABILITY TO STEER MY CAR. I WAS ALMOST HIT BY A BIG RIG BECAUSE I DID NOT KNOW WHAT WAS HAPPENING AND NO INDICATOR LIGHT WAS DISPLAYED ON MY DASHBOARD. THE CAR WAS ALMOST IMPOSSIBLE TO STEER AT SLOWER SPEEDS. I WAS PUT IN AN EXTREMELY DANGEROUS SITUATION. MY CAR ONLY HAS 45,000 MILES ON IT. THE DEALERSHIP SAYS MY WARRANTY IS ONLY GOOD FOR 36,000 MILES. RESEARCH HAS SHOWN THIS IS A VERY COMMON DEFECT WITH GMC ACADIA VEHICLES AND THEY HAVE NOT ISSUED A RECALL AND THE PROBLEM SEEMS TO OCCUR JUST AFTER THEIR STANDARD WARRANTY ENDS. THE STEERING PUMP IS DEFECTIVE AND THE COST TO FIX IS OVER $2,000. *TR

NHTSA ID

10920422

Incident

Oct 30, 2016

Mileage

45,000 mi

WHILE DRIVING AROUND A CORNER ON EITHER SIDE, THE STEERING WHEEL HAS A JERK AND ROUGHNESS TO IT. FLUID CHECKED OUT WITHIN THE OPERATING RANGE. SHORTLY THEREAFTER A LEAK STARTED ON THE RIGHT SIDE NEXT TO THE POWER STEERING PUMP/RACK AND PINION. MILEAGE IS AROUND 43000. HUGE SAFETY CONCERN AFTER READING ABOUT THE STEERING ISSUES THAT OTHERS HAVE HAD.

NHTSA ID

10898701

Incident

Aug 17, 2016

I WAS DRIVING ON I-10 FOR AROUND AN HOUR WHEN MY STEERING WHEEL MADE A SLIGHT TURN TO THE RIGHT AND COMPLETELY LOCKED UP. THE ROAD WAS WET SO I DIDN'T WANT TO SLAM ON MY BRAKES. I WAS TRYING AS HARD AS I COULD TO TRY AND TURN THE STEERING WHEEL BUT COULDN'T. I TAPPED THE BRAKES 2 TIMES AND THEN HAD TO SLAM THE BRAKES AS HARD AS I COULD OR I WOULD HAVE HIT OTHER VEHICLES. MY CAR STARTED SPINNING AND THEN CRASHED HEAD INTO THE GUARDRAIL. I HIT THE GUARD RAIL SO HARD IT RIPPED UP THE CONCRETE AND BOUNCED MY VEHICLE BACK INTO THE INTERSTATE. ANOTHER VEHICLE PULLED OVER AND WAS TRYING TO HELP ME GET MY CAR OFF THE INTERSTATE BUT NEITHER OF US COULD GET THE STEERING WHEEL TO TURN. IT WAS STILL LOCKED UP TURNED TO THE RIGHT. MY HUSBAND WAS A FEW VEHICLES BACK AND HE PULLED OVER AND WAS ALSO TRYING TO TURN THE STEERING WHEEL TO GET MY VEHICLE OFF THE INTERSTATE. AFTER YANKING ON THE STEERING WHEEL AND TIRES AS HARD AS HE COULD, IT FINALLY MADE A BIG POP AND THEN THE STEERING WHEEL AND TIRES WERE FREE SO WE COULD TURN THE WHEEL TO GET MY CAR ON SIDE THE ROAD.

NHTSA ID

10888801

Incident

Jul 10, 2016

Mileage

32,000 mi

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL AND THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE HEATER MOTOR FAN INCREASED IN TEMPERATURE AND THE RADIO VOLUME INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA ID

10836728

Incident

Feb 5, 2016

Mileage

24,000 mi

TWICE IN THE PAST WEEK I HAVE HAD THE SAME PROBLEM WITH THE STABILITY TRACK SENSOR TURNING OFF WHILE DRIVING. WHEN THIS HAPPENED THE ENGINE POWER DECREASED. WHEN TRYING TO GET THE VEHICLE OFF THE ROAD, IT WAS LIKE I HAD LOST POWER STEERING BECAUSE IT WAS A FIGHT TO TURN THE WHEEL. PRIOR TO THIS WE HAVE ALSO NOTICED THAT WHEN THE VEHICLE SHIFTS GEARS, QUITE OFTEN IT IS A VERY HARD SHIFT TO THE POINT IT SHAKES THE WHOLE CAR AND FEELS LIKE IT IS STALLING. NOT SURE IF THAT IS A TRANSMISSION ISSUE OR SOMETHING TO DO WITH THE FUEL INJECTION. *TR

NHTSA ID

10823027

Incident

Jan 26, 2016

Mileage

41,000 mi

AT ABOUT 53,000 MILES THE POWER STEERING STARTING MAKING A LOUD WHINING NOISE AND A GRINDING NOISE WHEN WHEEL WAS FULLY TURNED EITHER DIRECTION. THE POWER STEERING STOPPED WORKING WHEN THE VEHICLE IS AT A STOP OF SLOW SPEEDS AND MAKES A BUZZING, WHINING SOUND ALL THE TIME. THE STEERING FEELS VERY UNSTABLE WHEN AT FREEWAY SPEEDS WINDING AROUND ANY CORNERS. I FEEL THIS COULD BE A SERIOUS SAFETY CONCERN DUE TO THE LOSS OF POWER STEERING AND THE UNSTABLE STEERING AT HIGH SPEEDS FEELING LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE ON A CURVE.

NHTSA ID

10794383

Incident

Oct 1, 2015

Mileage

54,000 mi

DURING EVENING RUSH HOUR, THE CAR STALLED OUT COMPLETELY WHILE GOING APPROXIMATELY 75 MPH ON A MILD INCLINE ON THE HIGHWAY. GAS GAUGE SAID APPROXIMATELY A QUARTER TANK OF GAS. ALL POWER STEERING WAS LOST, BUT I WAS ABLE TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. A SERVICE TRUCK PUT APPROXIMATELY 5 GALLONS OF GAS INTO THE TANK, BUT THE CAR WOULD NOT START AND I HAD TO BE TOWED TO DEALERSHIP. HEAD OF GM DEALER SERVICE SAID NOTHING WRONG WITH CAR AND THEY COULD NOT REPLICATE PROBLEM, AND THAT THE THING WITH THIS CAR IS THAT YOU CAN'T DRIVE IT ON AN INCLINE WITH LESS OF A QUARTER TANK OF GAS OR IT MIGHT STALL. SALES REP AT DEALER SHARED SIMILAR STORY OF 2014 ACADIA STALLING ON HIM BUT AS HE TOLD US, HE WAS FORTUNATE HE WAS ONLY GOING 25 MPH. *TR

NHTSA ID

10654761

Incident

Jul 31, 2014

Mileage

10,000 mi

I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST ON MY VEHICLE AND WAS TOLD THEY COULD FIND NOTHING. AFTER THEY FINISHED THE TEST NY LOCKING MECHANISM IS NOT WORKING PROPERLY. *TR

NHTSA ID

10640602

Incident

Aug 17, 2014