2019 GMC Acadia Owner Complaints

See attached file

NHTSA ID

11756510

Incident

Aug 8, 2026

The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift gears and the vehicle failed to exceed 40 MPH while driving. The contact stated that the transmission failed to shift above third gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered that there was no transmission fluid inside the torque converter. The vehicle was scanned and displayed an issue with the transmission control module. The local dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 20V668000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 154,429.

NHTSA ID

11754373

Incident

Jul 4, 2026

Mileage

154,428 mi

shifter micro-switch is not working and is available for inspection upon request. Vehicle is not shutting off as it is indicating shift to park. The vehicle unable to shut off can cause issues while parked in the garage still running and worried about causing a fire. Problem diagnosed by private individual but have plans on taking it to dealership. The shift to park indicator issue has been occurring for almost a year and has progressively gotten worse. I have noticed other vehicles with the same make/model/year have had similar issues with known defects that a recall was issued.

NHTSA ID

11754369

Incident

Aug 1, 2026

I was at a red light, I went to drive as the light turned green and my car stopped and wouldn’t drive, I could go into neutral to get out of way but anything the car would stop. There is no codes or lights turned on my dash though.

NHTSA ID

11753750

Incident

Jul 30, 2026

I am submitting this complaint to request that NHTSA investigate a potential safety defect involving the engine coolant temperature monitoring system, thermostat/engine coolant temperature sensor system, and its relationship to reduced steering assist in 2019 GMC Acadia vehicles. My 2019 GMC Acadia, currently at approximately 61,500 miles, has experienced the following symptoms: • The engine temperature gauge remains flat or reads abnormally low/cold. • The cooling fans run continuously at extremely high speed, creating a loud "screaming" fan noise. • The vehicle displays the warning message "Steering Assist is Reduced — Drive with Care." • The vehicle has a history of diagnostic trouble code P0128, "Engine Coolant Temperature Below Thermostat Regulating Temperature." I am concerned that these symptoms are related and represent a potential safety defect rather than an isolated thermostat or cooling-system repair. GM has issued bulletin PIT5967, "Service Steering Message With P0128," which applies to GMC Acadia vehicles from model years 2017 through 2023. The bulletin states that when P0128 is present, the ECM may be reading coolant temperature incorrectly and that a "Service Steering Message" may be displayed to protect the steering gear in the event of an undetected overheating condition. GM instructs technicians to diagnose and repair P0128 first. GM bulletin 17-NA-158 also describes a relationship between P0128, an invalid coolant-temperature signal, and the "Steering Assist Reduced, Drive With Care" warning. The bulletin explains that the steering module relies on valid coolant-temperature information to provide additional steering assistance under cold conditions. When the coolant-temperature signal becomes invalid, this function can become inoperative, potentially resulting in a heavier-than-normal steering feel.

NHTSA ID

11753437

Incident

May 21, 2026

WHEN I PUT THE CAR IN PARK, I GET AN ERROR MESSAGE THAT SAYS SHIFT TO PARK AND IT TAKES PUTTING IN PARK NUMEROUS TIMES TO GET IT TO CLEAR SO I CAN TRUN THE CAR OFF AND LOCK IT. I KNOW THERE HAVE BEEN SOME MODELS THAT HAVE BEEN RECALLED DUE TO THIS PROBLEM, HOWEVER MINE IS NOT INCLUDED IN THAT RECALL. I WOULD LIKE TO KNOW WHY IT IS NOT INCLUDED AND IF THERE IS ANY HELP AVAILABLE TO CORRECT THIS ISSUE.

NHTSA ID

11752377

Incident

Nov 1, 2025

For the past 4 months after turning off the engine, my vehicle is failing to recognize that it is in Park. I am getting a message on my display stating “Shift to Park”. This is preventing my vehicle from shutting down.

NHTSA ID

11750445

Incident

Mar 7, 2026

Steering assist code pops up and then the temperature gauge goes down and the air stops working and the screen in the cars starts going all crazy. Shift to park code keeps coming up and keeps all electronics on in car

NHTSA ID

11749323

Incident

Jan 2, 2025

I purchased vehicle used 2 years ago last year. I noticed the air conditioner was not cooling. I summed it up too, and extremely hot summer.This summer I did the same thing.I took it in immediately. Catastrophic, I think I bought it like this. It fell apart, the air conditioning compressor fell apart.There is like shrapnel through everything, and they have to go through and clean everything out.It's gonna cost me over two grand. But it only be in 40000 miles on it. I understand it's a twenty nineteen, but owner said at forty thousand miles.This should never happen.

NHTSA ID

11749244

Incident

Jul 8, 2026

Fire Started in Center Console

NHTSA ID

11749071

Incident

Jul 6, 2026

• Gearshift- It is, available for inspection upon request. • You are unable to turn off Vehicle, your trapped in vehicle. Until parking gear shifts into park and you’re able to shut off the vehicle. • Independent service center. • No • No

NHTSA ID

11747263

Incident

Mar 3, 2025

Shortly after purchasing my 2019 GMC Acadia with 52,000 miles on it, my wife parked the vehicle in our driveway and shifted the transmission into Park. When she pressed the push button to shut the vehicle off, the instrument cluster displayed a "Shift to Park" message even though the shifter was already in the Park position. Because the vehicle did not recognize that it was in Park, it would not shut off completely. The radio remained on, and the doors could not be locked. The only way to get the vehicle to shut off was to repeatedly shift from Drive to Park until it finally recognized Park. This occurred multiple times. After researching the problem, I discovered that many other GM owners have experienced the same "Shift to Park" failure. I believe this is a widespread defect that should be investigated because it can prevent a vehicle from shutting off properly, leave electrical accessories powered on, drain the battery, and prevent the vehicle from being secured when parked.

NHTSA ID

11746961

Incident

Apr 23, 2026

Shortly after purchasing my 2019 GMC Acadia with approximately 52,000 miles, the vehicle displayed a "Steering Assist is Reduced. Drive with Care." warning message and illuminated the check engine light with diagnostic code P0128 00 (Engine Coolant Temperature Below Thermostat Regulating Temperature). I disconnected and reconnected the battery, after which both the warning message and check engine light disappeared. However, the engine coolant temperature gauge then began behaving erratically. On multiple cold starts, the gauge would immediately indicate that the engine was already at normal operating temperature even though the engine had been sitting long enough to be completely cold. This led to a diagnosis of a thermostat and/or engine coolant temperature sensor failure. After researching the issue, I found many other owners reporting the same thermostat and engine coolant temperature sensor failures. I believe this is a widespread defect that should be investigated because incorrect coolant temperature readings can prevent the driver from knowing the true engine temperature and may result in improper engine temperature regulation, overheating, and possible engine damage.

NHTSA ID

11746957

Incident

May 10, 2026

Problem 1: I got the car 2 years ago, and it keeps telling me to "Shift to Park" even though its in park. That's been happening for the whole time I've had it. It does throw a code for it on the scanner machine. I have to shift it back and forth sometimes 3 times and sometimes 17 times. It just keeps beeping over and over and won't shut off. I am having a mechanic look at it Tuesday but hoping it doesn't cost a lot. But no recalls on my car. Problem 2: For the last 4 months or so it keeps saying steering assist is reduced drive with car. It's being looked at Tuesday as well. I have 109K on my car, and got it at 86K.

NHTSA ID

11746660

Incident

Oct 11, 2024

The contact owns a 2019 GMC Acadia. The contact stated that upon parking and attempting to turn off the vehicle, the message “Action Required. Shift to Park” was displayed while the gear shifter was in park(P). The vehicle failed to turn off. The contact moved the gear shifter back and forth until the vehicle registered it was in park (P). The vehicle was taken to the dealer, who replaced a wiring harness and switch. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,757.

NHTSA ID

11743465

Incident

May 1, 2026

Mileage

56,757 mi

Thermostat in these are all bad and everyone keeps having problems with them. Also forward collision warning and steering stability warning come on. Thermostat needs to have recall. Everyone is having the same problems.

NHTSA ID

11742603

Incident

Mar 6, 2025

The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, the shift to parking warning light illuminated. In addition, the contact stated that the failure occurred while the vehicle was parked. The vehicle was taken to an independent mechanic, however the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was unknown.

NHTSA ID

11741349

Incident

May 1, 2026

When I shift my 2019 GMC Acadia into park, the warning message reads shift to park and there is a ding warning that plays for several mins. This has been going on for over a year. I took it to the dealership and they said they could repair it for $1000 dollars but the solenoid was only guaranteed for 30 days. There is no possible way a dealership can expect a person to pay $1000 dollars a month to keep their family and transportation safe.

NHTSA ID

11741194

Incident

Jun 1, 2026

READ BELOW WE HAVE STATED THE SHIFT TO PARK ISSUE ON MOST GMC VEHICLES

NHTSA ID

11739779

Incident

Oct 18, 2023

My car will not shut off when shifted into park. I get a shift into park message.

NHTSA ID

11739334

Incident

Apr 10, 2026

The contact owns a 2019 GMC Acadia. The contact stated that while driving at an undisclosed speed, a “Steering Assist is Reduced ” warning message unexpectedly displayed. The contact also stated that the thermostat became inoperable. Additionally, the thermostat information was no longer displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed that the thermostat had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 48,500.

NHTSA ID

11738131

Incident

May 15, 2026

Mileage

48,500 mi

I am getting the 'SHIFT TO PARK' error message when I put the vehicle in park. When I looked up the error this is what I got... but I don't see a recall for my vehicle. The "Shift to Park" message in GMC Acadias (2017–2019, primarily) is a common, known issue caused by a faulty microswitch in the shifter assembly that fails to recognize when the car is in Park. This defect prevents the engine from shutting off, drains the battery, and requires a replacement of the shifter switch or assembly.

NHTSA ID

11736252

Incident

May 1, 2026

My check engine light is on there is a note that says steering assist is reduced. I took it to O’Reilly’s to get it scanned. The code that comes up is P0128 indicating that the coolant thermostat has a fault. There are other GMC‘s that have a recall for this, but apparently not mine.

NHTSA ID

11735849

Incident

May 4, 2026

The contact owns a 2019 GMC Acadia. The contact stated that the vehicle failed to shift into park and failed to shut off. There was a shift to a park error message displayed. The vehicle was taken to the local dealer, where it was diagnosed with a contact issue in the transmission box. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 91,355.

NHTSA ID

11735167

Incident

Apr 15, 2026

Mileage

91,355 mi

The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was parked, it was unable to recognize that the gear shifter was in park and experienced a shift to park failure. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

NHTSA ID

11734092

Incident

Oct 15, 2025

Mileage

21,000 mi