RoadVitals

2002 GMC C/K Pickup

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 21, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2002 GMC C/K Pickup, most frequently naming the brakes, airbags and interior & seats categories. 2 NHTSA investigations name it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes240.0%
  • Airbags120.0%
  • Interior & seats120.0%
  • Other / unspecified120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04011ClosedEngineering Analysis

PARKING BRAKE FAILURE

Opened Apr 9, 2004
Closed May 10, 2005

IN A LETTER DATED APRIL 20, 2005, GM NOTIFIED NHTSA THAT IT HAD DECIDED THAT DEFECTS THAT RELATE TO MOTOR VEHICLE SAFETY EXIST IN CERTAIN MODEL YEAR (MY) 1999-2002 C/K 1500 SERIES (PBR PARKING BRAKE SYSTEM) AND MY 2001-2005 C/K 2500 AND 3500 SERIES (TRW PARKING BRAKE SYSTEM) PICKUPS WITH MANUAL TRANSMISSIONS.ACCORDING TO GM, SOME OF THESE VEHICLES MAY HAVE CONDITIONS THAT CAUSE THE FRICTION LININGS TO WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.GM'S ACTION COVERS AN ESTIMATED TOTAL OF 142,585 VEHICLES.DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH THE PBR PARKING BRAKE SYSTEM AND INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM. A TOTAL OF 58 NON-DUPLICATIVE COMPLAINTS WERE RECEIVED BY ODI AND GM CONCERNING THE APPROXIMATELY 59,000 MY 1999-2002 C/K 1500 SERIES PICKUP TRUCKS WITH THE PBR PARKING BRAKE SYSTEM.THESE INCLUDED 22 ALLEGED ROLLAWAY INCIDENTS, RESULTING IN A RATE OF 38.5 ROLLAWAY INCIDENTS PER 100,000 VEHICLES.ODI IS AWARE OF 24 COMPLAINTS REGARDING THE MY 2001-2005 C/K 2500 AND 3500 SERIES MANUAL TRANSMISSION TRUCKS RECALLED BY GM, INCLUDING 5 ALLEGING ROLLAWAY INCIDENTS.THOUGH THE CONDITIONS DESCRIBED IN GM'S LETTER ARE ALSO PRESENT IN THE C/K TRUCKS WITH AUTOMATIC TRANSMISSIONS, THE ROLLAWAY RATE IN THOSE VEHICLES WAS SIMILAR TO THOSE OBSERVED IN PEER VEHICLES STUDIED BY ODI IN THIS INVESTIGATION.THIS ENGINEERING ANALYSIS IS CLOSED. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.

PARKING BRAKE:CONVENTIONALLed to recall 05V161000
PE03057ClosedPreliminary Evaluation

PARKING BRAKE FAILURE

Opened Dec 8, 2003
Closed Apr 9, 2004

ODI OPENED PE03-057 TO ASSESS PARKING BRAKE INEFFECTIVENESS IN THE SUBJECT VEHICLES.THESE VEHICLES ARE EQUIPPED WITH FOUR WHEEL DISC BRAKES THAT INCORPORATE A SINGLE-SHOE DRUM-IN-HAT PARKING BRAKE INDEPENDENT OF THE SERVICE BRAKES.COMPLAINT AND WARRANTY DATA INDICATE THAT THE PARKING BRAKE LININGS TEND TO WEAR OUT EARLY IN THE LIFE OF THE VEHICLE (AT AN AVERAGE OF 24 MONTHS IN SERVICE), REDUCING THE PARKING BRAKE SYSTEM'S TORQUE BELOW THAT NEEDED TO IMMOBILIZE THE VEHICLE.GM HAS ATTRIBUTED THIS ACCELERATED WEAR TO FOREIGN MATERIAL INTRUSION AND A FAILURE OF THE BRAKE SHOE TO PROPERLY SELF-CENTER WITHIN ITS BRAKE DRUM.EFFECTIVE WITH THE START OF MY 2003 PRODUCTION, A NEWER REDUCED FORCE HOLD-DOWN CLIP WAS INTRODUCED TO FACILITATE BRAKE SHOE DISENGAGEMENT FROM THE DRUM SURFACE.THIS PART IS ALSO AVAILABLE AT THE SERVICE LEVEL FOR THE MY 1999-2002 VEHICLES.GM HAS INDICATED THAT THE PAKING BRAKE IS INTENDED TO OPERATE IN CONJUNCTION WITH THE TRANSMISSION TO IMMOBILZE PARKED VEHICLES, AND THAT IN MANY CASES, ACCELERATED PARKING BRAKE LINING WEAR IS CAUSED BY ROUGH USE, VEHICLE MODIFICATIONS, AND DRIVING WITH THE PARKING ENGAGED. ODI HAS UPGRADED THE PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS TO GATHER FURTHER INFORMATION CONCERNING PARKING BRAKE USAGE FACTORS AND THE CIRCUMSTANCES SURROUNDING THE SEVENTEEN REPORTED VEHICLE CRASHES.

PARKING BRAKE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Feb 21, 2012

WHILE ATTEMPTING TO STOP IN MY DRIVEWAY, I LOST BRAKING POWER... PEDAL WENT TO THE FLOOR AFTER A FEW PUMPS. BRAKE FLUID OUT ON THE GROUND. INSPECTION REVEALED REAR BRAKE LINE FAILURE BECAUSE OF CORROSION. THE TRUCK HAD 56,337 MILES AT THE TIME. IN SEPTEMBER 2011, THE FRONT LINES FAILED BECAUSE OF CORROSION WHILE OUT DRIVING ON THE ROADS. THE CORROSION WAS SEVERE OVERALL AND I HAD THE ENTIRE FRONT BRAKE LINE SYSTEM REPLACED FROM THE MASTER CYLINDER DOWN RATHER THAN THE PARTIAL BRANCH THAT HAD BURST. AT THE TIME OF THE FRONT LINE FAILURE, THE VEHICLE ONLY HAD 58,555 MILES ON IT. IT IS WORTH NOTING THAT THE CORROSION WAS ESPECIALLY SEVERE AT THE CONTACT POINTS: WHERE FASTENERS HELD THE LINES TO THE CHASSIS AND WHERE THEY MET JUNCTION BOXES/BLOCKS. THIS BRAKE LINE ISSUE APPEARS TO BE A COMMON ONE AND IS WORTHY OF THIS REPORT. WITH SO FEW MILES, I CAN'T IMAGINE WHY THIS PROBLEM IS OCCURRING. FURTHER, WITH THE COST OF THESE VEHICLES, WHY WOULDN'T GENERAL MOTORS USE CORROSION RESISTANT MATERIALS FOR BRAKE LINES? *TR

NHTSA ID
10448615
Incident
Jan 15, 2010
Mileage
56,337 mi
Brakes
Filed Apr 11, 2005

FAULTY DISC BRAKE ROTORS ON GENERAL MOTOR CARS AND TRUCKS. EVEN THOUGH G.M. DEALERS ACKNOWLEDGE PROBLEM REFUSE TO CORRECT WITHOUT OWNER PAYING. COULD POSSIBLY CAUSE ACCIDENT ON BRAKE FAILURE.*AK

NHTSA ID
10116744
Incident
Mar 10, 2005
Other / unspecified
Filed Jul 8, 2004

GENERAL MOTORS HEAVY DUTY HITCH ON 1999-PRESENT TRUCKS & SUVS. RATED FOR 1500 LBS TOUNGE WEIGHT & 15,000 LBS TOTAL W/WEIGHT DIST. FLEXES UNDER LIGHT LOAD COMNDITIONS WHEN USING WEIGHT DISTRUBITION. POTENTIAL METAL FATIGUE AND FAILURE(TRAILER BREAKING LOOSE) NOTHING WAS DONE BY MY DEALER, I REPLACED THE HITCH MYSELF WITH AN AFTERMARKET PRODUCT.*AK

NHTSA ID
10080608
Incident
Jul 8, 2004
Mileage
18,400 mi
Interior & seats
Filed Sep 8, 2003

INSTRUMENT PANEL FAILED COMPLETELY WITHOUT WARNING. *AK

NHTSA ID
10038365
Incident
Sep 8, 2003
Airbags
Filed Mar 12, 2003
Crash reported1 injury reported

ONE OF OUR 2002 GMC PICKUPS WAS INVOLVED IN A FRONTAL COLLISION THAT WAS SEVERE ENOUGH TO BEND THE FRAME AND TOTAL THE TRUCK BUT THE AIR BAGS DID NOT DEPLOY. DUE TO THE AMOUNT AND TYPE OF DAMAGE I BELIEVE THERE IS A PROBLEM. I CONTACTED GM CUSTOMER SERVICE BUT THERE DID NOT SEEM TO BE ANY INTEREST. *JB

NHTSA ID
10010354
Incident
Feb 5, 2003
Mileage
9,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

SB-06-02-32-013B

STEERING:HYDRAULIC POWER ASSIST:PUMP

SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE

01050

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP

SOME VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW, WHEN THIS OCCURS, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENT OF REDUCED BRAKING CAPABILITY. *SLC

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC C/K Pickup by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing502
2001402
2000602
1999802
1998111149.4
1997250238.2
1987001
1986101
1985201
1984001
1983001
1982001
1981001
1980001
1979002
1978102
1977002
1976002
1975002
1974002
1973002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.