RoadVitals

1997 GMC C2500 Suburban

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 7, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 1997 GMC C2500 Suburban, most frequently naming the electrical, engine and fuel system categories. 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Engine133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 7, 2017

MY MECHANIC SAID IT'S NOT ORDINARY FOR THIS HEAVY DUTY TRUCK TO LEAK OIL WITH ONLY 77,000 MILES. PLS INVESTIGATE MY PROBLEM AND CONTACT GM. MY EMAIL ADDRESS [XXX], TO CONTACT ME AND UPDATE. LOOKING FORWARD TO HEAR FROM YOU. THANKS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
10940308
Incident
Oct 2, 2015
ElectricalFuel system
Filed Aug 2, 2007

FUEL TANK PUMP AND SENDING UNIT, LOCATED IN TANK, WAS REPLACED DUE TO BURNING OF INTERNAL CONNECTOR. THIS BURNING CAUSED EXTREME VENTING OF GAS VAPORS DURING TANK FILL UP, AND COULD HAVE CAUSED AN EXPLOSION. I POSSES THE OLD PART WHICH CLEARLY SHOWS THE BURNED WORSE AND PLUG CONNECTOR. *JB

NHTSA ID
10198305
Incident
Jul 23, 2007
Mileage
112,485 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

16NA260

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.

Recalls

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Vehicle Recalls

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC C2500 Suburban by model year
YearComplaintsRecallsInvestigationsIssue Index
1999100—
1998000—
1997Viewing200—
1996000—
1995000—
1994000—
1993100—
1992000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.