RoadVitals

2002 GMC Envoy Xl Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Aug 5, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
19%
of 70 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2002 GMC Envoy Xl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

Driver assistanceElectricalExterior lighting
Filed Aug 5, 2016

WHEN DRIVING THE VEHICLE ALL DASH LIGHTS AND GAUGES JUST STOP WORKING. THEY WILL COME BACK ON BUT THIS IS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY. ALSO MY HEADLIGHTS GO ON AND OFF I HAVE CHANGED OUT THE BULBS THINKING THAT WAS THE ISSUE AND NO ITS NOT. ON MY WAY TO WORK THIS MORNING AT 530AM THEY STOPPED AND HAVE NOT TURNED BACK ON CAUSING ME TO PULL OVER AND NOW MISSING WORK TO FIGURE OUT THE PROBLEM. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING OF JUNE AND THE PROBLEM SEEMS IT'S GETTING WORSE. I CAN'T DRIVE 70 MPH ON A HIGHWAY AND HAVE MY HEADLIGHTS JUST STOP WORKING. I ALSO SMELL GASOLINE INSIDE MY VEHICLE FREQUENTLY.

NHTSA ID
10893350
Incident
Jun 1, 2016
ElectricalExterior lighting
Filed Oct 21, 2013

AS I WAS DRIVING DOWN INTERSTATE AT 70-75MPH , THE HEADLIGHTS, DASH LIGHTS, ALL THE LIGHTING JUST SHUT OFF! I HAD NO IDEA WHAT TO DO. I WAS ON ONE OF THE MOST DANGEROUS INTERSTATES, KNOWN FOR FATAL ACCIDENTS... AND I'M DRIVING IN THE DARK WITHOUT LIGHTS! I QUICKLY MOVED TO SIDE OF ROAD AND SHUT IT OFF IN CASE OF FAULTY WIRING/FIRE HAZARD. AFTER APPROX. A FIVE MINUTE PHONE CALL, I STARTED CAR, LIGHTS WORKED. STARTED DRIVING AGAIN, APPROX. 10 MINUTES DOWN ROAD, LIGHTS SHUT OFF AGAIN. I HOPE THIS PROBLEM IS RESOLVED SOON! THIS IS DANGEROUS AND CAN KILL PEOPLE! *TR

NHTSA ID
10548816
Incident
Oct 1, 2013
Mileage
131,000 mi
ElectricalExterior lighting
Filed Aug 3, 2013

THE LOW BEAM HEADLIGHTS GO OUT WITH NO WARNING. THE HIGH BEAMS WILL WORK. THIS HAS BECOME A PROBLEM EVERYTIME THE VEHICLE IS DRIVEN AT NIGHT. *TR

NHTSA ID
10533381
Incident
Aug 1, 2012
Mileage
115,000 mi
ElectricalExterior lighting
Filed Mar 9, 2012

EXTERIOR LIGHTS, INTERIOR LIGHTS FLICKERING,,,CLUSTER GAUGES CHANGING STATE ON THEIR OWN,,, *TR

NHTSA ID
10450890
Incident
Mar 1, 2012
ElectricalSeat beltsVisibility
Filed Jan 8, 2012
Fire reported

I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP. *TR

NHTSA ID
10442870
Incident
Feb 9, 2011
Mileage
110,000 mi
AirbagsElectricalPowertrain (other)+2 more
Filed Dec 20, 2011

RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR

NHTSA ID
10440627
Incident
Jul 3, 2006
Electrical
Filed Feb 14, 2010

I HAD THE ELECTRICAL CLUSTER ON MY 2002 GMC ENVOY XLT REPLACED IN JULY OF 2009 DUE TO THE GAS GAUGE FLUCTUATION. I WAS INFORMED THAT I HAD A BAD ELECTRONIC CLUSTER THAT WAS COVERED UNDER MY EXTENDED WARRENTY.IT WAS REPLACED. NOW IT IS DOING THE SAME THING AGAIN. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY INFORMED ME THAT THE FUEL LEVEL SENSOR HAD GONE BAD. AFTER PAYING 462.00 FOR THE REPAIR THE GAS GAUGE IS STILL FLUCTUATING. *TR

NHTSA ID
10310364
Incident
Feb 4, 2010
ElectricalInterior & seats
Filed Oct 17, 2008

2002 GMC ENVOY - THE CLUSTER PACKAGE ON MY TRUCK HAS COMPLETELY GONE OUT, I CAN NOT SEE ANYTHING ON MY DASH BOARD AND WHEN I TOOK IT BACK TO THE DEALER FOR REPAIRS DUE TO THE RECALL # 03V096000, ADVISED ITS FOR CALIBRATION ONLY AND MY VEHICLE NEEDS A CLUSTER REPLACEMENT. THIS IS A HAZARD THE CLUSTER PACKAGE WILL NOT RESTART THIS IS A DAILY OPERATION. *TR

NHTSA ID
10245772
Incident
Apr 15, 2008
Mileage
100,000 mi
Electrical
Filed Apr 14, 2008
Fire reported

TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. WHILE DRIVING 70 MPH, SMOKE APPEARED FROM THE VENTS ON THE DASHBOARD. THE CONTACT STOPPED THE VEHICLE AND CALLED THE POLICE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE PANEL CLUSTER GAUGE MELTED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 96,000.

NHTSA ID
10224419
Incident
Mar 14, 2008
Mileage
96,000 mi
Electrical
Filed Nov 2, 2007
Fire reported

MY HEADLIGHT DRIVER MODULE FUSE CAUGHT FIRE AND CAUSED A FIRE IN MY FUSE BOX IN WHICH I HAD TO USE A FIRE EXTINGUISHER TO PUT OUT. THE DEALERSHIP INFORMED ME THAT THE FUSE GOT HOT AND INSTEAD OF SHORTING OUT AND BLOWING THE FUSE IT CAUGHT FIRE. HAD I NOT BEEN IN MY DRIVEWAY MY VEHICLE WOULD HAVE BURNT COMPLETELY TO THE GROUND. THIS IMPOSES A MAJOR SAFETY HAZARD. THE VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR 3 WEEKS WHILE GMC DECIDES WHAT THEY WILL DO. *TR

NHTSA ID
10207780
Incident
Oct 15, 2007
Mileage
125,000 mi
BrakesElectricalEngine+6 more
Filed May 8, 2007

TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09

NHTSA ID
10190143
Incident
Apr 28, 2005
Mileage
38,000 mi
BrakesHeating & air conditioningDriver assistance+5 more
Filed Oct 8, 2005

AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB

NHTSA ID
10139111
Incident
May 25, 2002
Mileage
33,000 mi
BrakesElectrical
Filed Apr 24, 2005

FOR I HAVE A 2002 GMC ENVOY THAT IS HAVING BRAKE PROBLEMS AND THE ANSWER THAT I WAS GETTING FROM THE DEALER WAS THAT MY BRAKES WERE LOW, WELL I CHANGED THEM AND THE PROBLEM IS STILL THERE, FOR AT TIMES WHEN HOLDING DOWN THE BRAKE THE PEDAL WILL STOP AND THEN DROP ABOUT AN EIGHT OF AN INCH ( AS IF THERE IS AIR IN THE LINES) AND I DON'T KNOW IF ELECTRICAL PROBLEMS ARE THOUGHT OF AS DANGEROUS, BUT I HAVE THEM TOO. *JB

NHTSA ID
10118332
Incident
Jan 1, 2005
Mileage
28,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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