2002 GMC Envoy Xl Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Envoy Xl, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system1514.4%
- Electrical1312.5%
- Exterior lighting1110.6%
- Transmission109.6%
- Brakes76.7%
- Interior & seats76.7%
- Visibility65.8%
- Body & structure54.8%
- Engine54.8%
- Seat belts43.8%
- Airbags43.8%
- Driver assistance43.8%
- Suspension43.8%
- Tires & wheels32.9%
- Heating & air conditioning21.9%
- Powertrain (other)21.9%
- Steering21.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE HAS A INLET FUEL LEAK, A KNOWN ISSUE ON THE GMC ENVOY XL 4X4, BUT HAS PUT A 150,000 MILE CAP ON THE RECALL WHICH I FIND NEGLIGENT AS THE ISSUE STILL EXIST REGARDLESS OF MILEAGE, JUST SEEMS LIKE A WAY TO WORM OUT OF RESPONSIBILITY.
I NOTICED A PUDDLE OF LIQUID UNDER VEHICLE . SO I CHECKED IT OUT AND FOUND TO BE GAS LOOKED UNDER VEHICLE AND SEEN THAT THE GAS TANK HAD STAINS ALL OVER IT LEADING FROM THE FILLER NECK WHERE IT ATTACHES TO THE FUEL TANK. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WHEN DRIVING THE VEHICLE ALL DASH LIGHTS AND GAUGES JUST STOP WORKING. THEY WILL COME BACK ON BUT THIS IS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY. ALSO MY HEADLIGHTS GO ON AND OFF I HAVE CHANGED OUT THE BULBS THINKING THAT WAS THE ISSUE AND NO ITS NOT. ON MY WAY TO WORK THIS MORNING AT 530AM THEY STOPPED AND HAVE NOT TURNED BACK ON CAUSING ME TO PULL OVER AND NOW MISSING WORK TO FIGURE OUT THE PROBLEM. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING OF JUNE AND THE PROBLEM SEEMS IT'S GETTING WORSE. I CAN'T DRIVE 70 MPH ON A HIGHWAY AND HAVE MY HEADLIGHTS JUST STOP WORKING. I ALSO SMELL GASOLINE INSIDE MY VEHICLE FREQUENTLY.
AS I WAS DRIVING DOWN INTERSTATE AT 70-75MPH , THE HEADLIGHTS, DASH LIGHTS, ALL THE LIGHTING JUST SHUT OFF! I HAD NO IDEA WHAT TO DO. I WAS ON ONE OF THE MOST DANGEROUS INTERSTATES, KNOWN FOR FATAL ACCIDENTS... AND I'M DRIVING IN THE DARK WITHOUT LIGHTS! I QUICKLY MOVED TO SIDE OF ROAD AND SHUT IT OFF IN CASE OF FAULTY WIRING/FIRE HAZARD. AFTER APPROX. A FIVE MINUTE PHONE CALL, I STARTED CAR, LIGHTS WORKED. STARTED DRIVING AGAIN, APPROX. 10 MINUTES DOWN ROAD, LIGHTS SHUT OFF AGAIN. I HOPE THIS PROBLEM IS RESOLVED SOON! THIS IS DANGEROUS AND CAN KILL PEOPLE! *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
IVE NOTICE MY FRONT HEADLIGHTS HAVE BEEN GETTING WORSE FOR ME TO SEE AT NIGHT. I DON'T SEE WHATS IN FRONT OF ME WHILE DRIVING AT THE LAST MINUTE,ANYTIME AT NIGHT WHILE DRIVING I DON'T SEE TURNS, OBJECTS AND OTHER THINGS TILL THE LAST SECOND. I HAVEN'T HAD A ACCIDENT DUE TO POOR VISIBILITY.I FEEL GMC IS LIABLE FOR THIS PROBLEM,I FEEL THE GMC ENVOY WAS MADE A LEMON AND THE WHOLE SUV SHOULD OF BEEN RECALLED BECAUSE US ENVOY OWNERS ARE STIL HAVING THE SAME PROBLEM CERTAIN ENVOY ONLY HAD AS GMC CLAIMS ONLY ENVOY WITH THIS VIN NUMBER OR THE YEAR IT WAS MANUFACTURER IN OR STATE .ALL 2002 GMC ENVOYS XL 4X4 NEED TO BE REINVESTIGATE AGAIN UNDER THE LEMON LAW ACT
WHEN DRIVING THE VEHICLE ALL DASH LIGHTS AND GAUGES JUST STOP WORKING. THEY WILL COME BACK ON BUT THIS IS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY. ALSO MY HEADLIGHTS GO ON AND OFF I HAVE CHANGED OUT THE BULBS THINKING THAT WAS THE ISSUE AND NO ITS NOT. ON MY WAY TO WORK THIS MORNING AT 530AM THEY STOPPED AND HAVE NOT TURNED BACK ON CAUSING ME TO PULL OVER AND NOW MISSING WORK TO FIGURE OUT THE PROBLEM. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING OF JUNE AND THE PROBLEM SEEMS IT'S GETTING WORSE. I CAN'T DRIVE 70 MPH ON A HIGHWAY AND HAVE MY HEADLIGHTS JUST STOP WORKING. I ALSO SMELL GASOLINE INSIDE MY VEHICLE FREQUENTLY.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE TRANSMISSION WOULD "CLUNK" UPON STARTING AND STOPPING. ONE DAY WHILE DRIVING THERE WAS A BANG AND THEN THE GEARS WOULD NOT SHIFT FROM 1ST TO 2ND WITHOUT REVVING THE ENGINE VERY HIGH AND THEN LETTING OFF THE GAS. THE NEXT MORNING THERE WAS NO REVERSE. THE DEALER SAID IT WAS THE REVERSE SUNSHELL GEAR THAT BROKE. IT WAS REPLACED. *TR
TRANSMISSION FAILURE. *JB
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09
MY REAR HIGH MOUNT STOP LAMP ATTACHED TO THE LIFT GATE WINDOW HAS BECAME DETACHED YESTERDAY ON IT'S OWN. IT SEEMS THAT IT'S FASTENING HOLDING IT DOWN HAD LOOSENED AND BROKE. IT IS NOW HANGING FROM IT'S WIRING AND NEEDS TO BE REPLACED, REWIRED, AND MOUNTED. I BELIEVE THIS IS SIMILAR TO NHTSA CAMPAIGN NUMBER: 04V527000, WHERE VIBRATION AND HEAT FROM NORMAL DRIVING USE PLAYED A FACTOR IN UNCOVERING ANOTHER DEFECT IN THE EXTERIOR LIGHTING:BRAKE LIGHTS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2002 GMC ENVOY - THE CLUSTER PACKAGE ON MY TRUCK HAS COMPLETELY GONE OUT, I CAN NOT SEE ANYTHING ON MY DASH BOARD AND WHEN I TOOK IT BACK TO THE DEALER FOR REPAIRS DUE TO THE RECALL # 03V096000, ADVISED ITS FOR CALIBRATION ONLY AND MY VEHICLE NEEDS A CLUSTER REPLACEMENT. THIS IS A HAZARD THE CLUSTER PACKAGE WILL NOT RESTART THIS IS A DAILY OPERATION. *TR
TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME DAYS IT DOES THIS AND SOME DAYS IT DOESN'T. ALSO SOMETIMES THE CRUISE CONTROL WORKS AND SOMETIMES IT DOESN'T. . ALSO SOMETIMES THE WIPERS STOP IN MID SWIPE. *TR
I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE REAR HATCHBACK GLASS SHATTERED ON MY 2002 ENVOY XL FOR NO APPARENT REASON. THE CAR WAS PARKED. THIS IS THE SECOND TIME SINCE OWNING THIS VEHICLE THAT WE HAVE HAD AN ISSUE WITH THE HATCHBACK GLASS. THE FIRST INCIDENT WAS IN APROX. 2003 WHEN THE GLASS CAME LOOSE FROM THE HINGES AND DROPPED. IT WAS REPLACED FREE OF CHARGE FROM THE GM WARRANTY. *TR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT BUMPER BOUNCED UP AND DOWN, AND FRACTURED THE PLASTIC MOLDING. AFTERWARDS, A RATTLING NOISE CAME FROM THE BUMPER. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THAT WAS THE WAY THE BUMPER WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME DAYS IT DOES THIS AND SOME DAYS IT DOESN'T. ALSO SOMETIMES THE CRUISE CONTROL WORKS AND SOMETIMES IT DOESN'T. . ALSO SOMETIMES THE WIPERS STOP IN MID SWIPE. *TR
2002 GMC ENVOY COOLING FAN CLUTCH . GMC NEEDS TO RECALL THIS PROBLEMS . FOR YEARS THIS HAS BEEN AN ISSUE AND NOTHING HAS BEEN DONE. TIME FOR GMC TO TAKE CARE OF THE CUSTOMER!! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP. *TR
I WAS INVOLVED IN A ACCIDENT ON 2/21/08 AT 2:00PM THE ACCIDENT INVOLVED THREE CARS. I WAS DRIVING A 2002 GMC ENVOY 1ST CAR CROSSED THREE LANES OUT OF CONTROL I HIT THE CAR AND ANOTHER CAR HIT ME FROM BEHIND THE APPROXIMATE SPEED WAS 45 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY NOR DID MY SEATBELTS LOCK CAUSING ME GREAT BODILY INJURY BY HITTING THE STEERINGWHEEL AND FORCING MY LEGS UP UNDER THE DASHBOARD. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
IN AN ACCIDENT ON I75 WHEN FORCED OFF ROAD INTO TREES AHD LARGE TREE DENT IN FRONT FENDER. AIRBAG IN FRONT NEVER DEPLOYED AND DRIVER SIDE AIRBAG HAD HOLES BLOWN IN IT THAT DAMAGED MY LEFT HAND AND ARMREST IMPACT CAUSED KIDNEY TO RUPTURE AND BLEED.
RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN DRIVING THE VEHICLE ALL DASH LIGHTS AND GAUGES JUST STOP WORKING. THEY WILL COME BACK ON BUT THIS IS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY. ALSO MY HEADLIGHTS GO ON AND OFF I HAVE CHANGED OUT THE BULBS THINKING THAT WAS THE ISSUE AND NO ITS NOT. ON MY WAY TO WORK THIS MORNING AT 530AM THEY STOPPED AND HAVE NOT TURNED BACK ON CAUSING ME TO PULL OVER AND NOW MISSING WORK TO FIGURE OUT THE PROBLEM. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING OF JUNE AND THE PROBLEM SEEMS IT'S GETTING WORSE. I CAN'T DRIVE 70 MPH ON A HIGHWAY AND HAVE MY HEADLIGHTS JUST STOP WORKING. I ALSO SMELL GASOLINE INSIDE MY VEHICLE FREQUENTLY.
I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME DAYS IT DOES THIS AND SOME DAYS IT DOESN'T. ALSO SOMETIMES THE CRUISE CONTROL WORKS AND SOMETIMES IT DOESN'T. . ALSO SOMETIMES THE WIPERS STOP IN MID SWIPE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR
NOTICED THE SMELL OF GAS. TOOK TO DEALER WHERE PURCHASED. FUEL PUMP WAS FINE, BUT THE TUBE HAD CORRODED. EXTENDED WARRANTY PURCHASED WILL NOT COVER THIS BECAUSE THE PUMP DID NOT FAIL. FAILURE WAS DUE TO CORROSION. THE VEHICLE IS ONLY 5 YEARS OLD! COST ESTIMATE IS OVER $600.00 TO FIX. HAVE TO REPLACE PUMP ALSO. WHEN REPAIRED, I WILL ASK FOR THE OLD PART. THIS VEHICLE HAS BEEN IN SHOP FOR REPAIRS MORE THAN ANY ONE I HAVE EVER OWNED. (FRONT WHEEL BEARINGS WENT AT ABOUT THE SAME TIME, BUT WERE COVERED UNDER THE WARRANTY). *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TIRES ARE DRY ROTTING AT 30,000 MILES
TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR
DRIVE TRAIN HAD TO BE REPLACED TWICE ON MY NEW SUV WITHIN A FIVE YEAR PERIOD. IT HAD THE SAME DAMAGE PROBLEM BOTH TIMES, WHICH IFILL THIS IS A BIT OUT THE RAM FOR THIS 'TYPE OF TRUCK(SUV) .THE CAR WOULD DRIVE FORWARD BUT WOULD NOT GO IN REVERSE, AND IT HAPPENED ON THE HWY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .