RoadVitals

2003 GMC Envoy Xl Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
228
Latest Jan 15, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 7, 2004

What this page shows

Our database holds 228 NHTSA owner-reported complaints for the 2003 GMC Envoy Xl. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 228 · page 1 of 10

EngineFuel system
Filed Jan 15, 2020

WHILE DRIVING THE VEHICLE A STRONG ODOR OF GAS ENTERING THE CABIN. FILL VEHICLE UP AND LARGE AMOUNT OF GAS POURS ON THE GROUND FROM UNDER THE VEHICLE. CLOSER INSPECTION REVEALS THE PART THAT ATTACHES TO THE GAS TANK IS BROKEN OFF CAUSING VAPORS TO ESCAPE AND NOT PROVIDING A SEAL TO CONTAIN THE SMELL. WHILE DRIVING ON THE INTERSTATE AT NORMAL OPERATING SPEED VEHICLE LOSES OIL PRESSURE CAUSING IT TO DROP TO 0 AND MESSAGE APPEARS TO STOP ENGINE. BOTH INCIDENTS ARE SAFETY HAZARDS AND CAN CAUSE SERIOUS LIFE AN DEATH INCIDENTS IF ISSUES ARE NOT ADDRESSED BY THE CORPORATION. THIS OCCUR ON INTERSTATE 66 IN WASHINGTON, DC. IMMEDIATE RECALL OF ALL VEHICLES FROM GMC NEEEDS TO BE INITIATED.

NHTSA ID
11299450
Incident
Jan 10, 2020
Driver assistanceElectricalEngine
Filed Apr 4, 2019

I WAS DRIVING DOWN THE ROAD WHEN THE CAR SHUT DOWN EVERYTHING I WAS SCARED BECAUSE I HAD TRAFFIC RIGHT BEHIND ME GOING 45MPH AND THEN THEY CAR WOULD NOT RUN AGAIN. I WAS RIGHT IN THE MIDDLE OF AN INTER SECTION AT HALL ROAD AND 59 IT WAS THE SCARIEST THING THAT HAS HAPPENED TO ME. I BOUGHT THIS VEHICLE AS A USED AUTO AND I'M NOT SURE IF THE EMMISSION SYSTEM EVER GOT CHANGED AND THIS HAPPENED ONCE BEFORE AND THE DEALER SAID NOT TO DRIVE WITH MY HOUSE KEYS ATTACHED. I HAD TO GET THE AUTO TOWED HOME.

NHTSA ID
11193870
Incident
Apr 4, 2019
Mileage
188,000 mi
Fuel system
Filed Nov 23, 2018

WHEN IN PARK POSITION HEAVY GAS FUMES COMING FROM A LEAK AT THE TOP OF THE TANK. YOU CAN VISUALLY SEE THE GAS STAINS ON THE SIDES AND BOTTOM OF TANK.WHEN ROLLING TO A STOP THE FUMES RETURN.I'M GETTING HEADACHES AND BURNING OF MY EYES AND THROAT.I CHECKED MY VIN FOR RECALLS, THE PARTS INVOLVED ARE #14423C FUEL TANK INLET CHECK VALVE FRACTURE,AND #07076A FUEL TANK MODULAR RESERVOIR ASSEMBLY CORROSION #12166 FUEL FILLER NECK..I'M AFRAID EVERY TIME I DRIVE IT THAT I COULD BE BODILY HARMED AT ANY GIVEN MOMENT, A SPARK,SOMEONE FLICKING A CIGARETTE,A ACCIDENT, ANYTHING THAT WOULD TRIGGER A SPARK.

NHTSA ID
11153309
Incident
Nov 12, 2018
Mileage
181,000 mi
Fuel system
Filed Sep 4, 2018

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO MANFREDI CHEVROLET (2519 HYLAN BLVD, STATEN ISLAND, NY 10306, (347) 979-0291) PER AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ID
11124365
Incident
Sep 1, 2017
Mileage
110,000 mi
ElectricalEngineExterior lighting
Filed Jun 26, 2018

WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE THIRD ROW FLOOR GOT REALLY HOT AND MY CHILDREN WERE SAYING THEIR FEET WERE REALLY HOT AND WE SMELLED SOMETHING LIKE PLASTIC MELTING AND MY 15 YEAR OLD COUSINS BOOT MELTED AND THE CARPET MELTED AND YOU CAN SEE METAL. ONCE WE ARRIVED HOME THE BLINKER STAYED ON AND DID NOT SHUT OFF UNTIL THE BATTERY DIED. JUST BEFORE THIS HAPPED THE VEHICLE LOST POWER AND MY HUSBAND HAD TO PUT HIS FOOT ON THE GAS ALL THE WAY.

NHTSA ID
11104092
Incident
Jun 24, 2018
Mileage
145,000 mi
Body & structureSuspension
Filed Feb 8, 2018

WE PURCHASED OUR 2003 GMC ENVOY XL SLE 8 CYLINDER BRAND NEW AT ALDEN BUICK IN FAIRHAVEN, MASS IN JULY 2003; FOR THE PAST 3 YEARS WE HAD IT SERVICED AT ROBERTSSON'S GMC 2680 CRANBERRY HIGHWAY, WAREHAM, MASS.02571,508-291-0044. WE HAD IT RECONDITIONED AT THIS DEALERSHIP LAST YEAR, SPENDING $4000.00; WE HAD IT INSPECTED AT THIS DEALERSHIP WITH THE MASSACHUSETTS VEHICLE CHECK; IT PASSED THE FRONT END CHECK AND FRAME CHECK ON 8/4/17. I WAS DRIVING THE VEHICLE IN LATE DECEMBER, AND HIT SEVERAL DEEP POTHOLES CAUSED BY AN ICE STORM; SHORTLY THEREAFTER I LOST STEERING CONTROL OF THE VEHICLE. I HAD IT TOWED TO ALDEN BUICK/GMC IN FAIRHAVEN, MASS. TO BE TOLD THAT THE ENTIRE FRAME HAD COLLAPSED DUE TO EXTENSIVE CORROSION AND RUST. I HAD IT TOWED TO ROBERTSON'S GMC IN WAREHAM AND FILED A CLAIM WITH COMMERCE INS. CO. TO HOPEFULLY COVER THE DAMAGE TO THE FRAME; COMMERCE DENIED THE CLAIM STATING"THE FRAME ASSEMBLY WAS SEVERELY ROTTED AND THIS EXTENSIVE ROT ALLOWED THE RIGHT FRONT CONTROL ARM TO BREAK AWAYFROM THE MOUNTING POINT ON THE FRAME RAIL. GMC ISSUED A TECHNICAL SERVICE BULLETIN STATING THAT SOME ENVOY MODELS SUFFERED FROM EXTENSIVE FRAME CORROSION. WHY DID ROBERTSON'S GMC PASS THE VEHICLE ON THE SAFETY CHECK, AND WHY WAS I NOT INFORMED OF THE VEHICLE'S FRAME CORROSION BEFORE I SPENT THE $4000.00 RECONDITIONING IT? WHY IS FRAME CHECK AND FRONT END CHECK LISTED AS PASS ON MY VEHICLE WHEN THIS CORROSION AND RUST WAS PRESENT AT TIME OF INSSPECTION? FORTUNATELY NEITHER I NOR ANY OF MY FAMILY MEMBERS WERE INJURED WHILE DRIVING/RIDING IN THIS VEHICLE.

NHTSA ID
11071689
Incident
Jan 8, 2018
Mileage
90,000 mi
Fuel system
Filed Jul 19, 2017

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE FILLER PIPE WAS FRACTURED AND CAUSED THE BLADDER TO LEAK. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BLADDER AND FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID
11006421
Incident
Jul 7, 2017
Mileage
90,000 mi
Body & structure
Filed Jul 17, 2017

THE REAR PASSENGER DOOR STOP CLOSING ....THE LATCH IS BROKEN ...THEY HAD A RECALL ON THIS IN 2005 BUT CLAIM IT'S CLOSE NOW WHAT CAN I DO?

NHTSA ID
11006030
Incident
Jul 16, 2017
Fuel system
Filed Mar 27, 2017

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE DRIVING 30 MPH, THE FUEL GAUGE FLUCTUATED AND FAILED TO PROPERLY DISPLAY THE AMOUNT OF FUEL IN THE TANK. THE LACK OF FUEL CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10968654
Incident
Mar 20, 2017
Mileage
98,000 mi
Airbags
Filed Dec 9, 2016
Crash reported1 injury reported

WHEN THE DRIVER SLID ON ICE AND CRASHED INTO A TREE, THE AIRBAG DID NOT DEPLOY AND THE DRIVER WAS INJURED

NHTSA ID
10934028
Incident
Dec 3, 2016
Mileage
138,000 mi
EngineFuel system
Filed Oct 27, 2016

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

NHTSA ID
10919676
Incident
Oct 27, 2016
Mileage
155,000 mi
Visibility
Filed Oct 4, 2016

MY VEHICLE WAS SITTING IN THE DRIVE WAY AND A LOUD SHATTERING NOISE WAS HEARD FROM THE HOUSE AND WENT OUTSIDE TO LOOK AT WHAT IT WAS AND NOTICED THAT MY BACK WINDOW OF MY VEHICLE WAS IN A MILLION PIECES ON THE GROUND AND ALL OVER MY VEHICLE AND IN MY CAR SEATS FOR MY CHILDREN. THE BLOWER MOTOR FOR THE FRONT CONTROL QUITE WORKING A WEEK AGO AND THE RIGHT BACK DOOR WILL NOT LATCH.

NHTSA ID
10913871
Incident
Oct 2, 2016
Body & structure
Filed Apr 19, 2016

THE REAR GLASS ON THE LIFT GATE COMPLETELY SHATTERED/EXPLODED WHILE IN GARAGE. THE CAR WAS STATIONARY.

NHTSA ID
10860232
Incident
Apr 19, 2016
Mileage
104,000 mi
Fuel system
Filed Jan 26, 2016

THE FUEL INLET SEAL ON THE TOP OF THE FUEL TANK HAD SEPARATED CAUSING A SMELL OF FUEL AND ALLOWING MATTER TO ENTER THE FUEL TANK FROM THE TOP...POSSIBLY CAUSING THE PREMATURE FAILING OF THE FUEL PUMP. WE UNDERSTAND GMC HAS EXTENDED THE WARRANTY ON THE VEHICLE FOR THIS ISSUE TO 150,000 MILES. OUR VEHICLE HAD OVER 155,000 MILES WHEN THE PROBLEM OCCURED BUT WE NEVER RECEIVED NOTIFICATION FROM GMC OF THE EXTENDED WARRANTY. HAD WE RECEIVED THIS NOTIFICATION WE WOULD HAVE TAKEN IN THE VEHICLE FOR AN IMMEDIATE REPAIR. THE FUEL PUMP FAILED AND WE HAD TO PURCHASE A NEW FUEL TANK (AS A RESULT OF THE FAULTY TOP SEAL) AND FUEL PUMP...COSTING US ALMOST $1,700. WE HAVE A COPY OF THE REPAIR BILL BUT I AM UNABLE TO SCAN AND UPLOAD IT HERE AT THIS TIME... I AM IN THE MILITARY AND WILL BE MOVING TO KOREA IN APRIL, 2016

NHTSA ID
10822420
Incident
Oct 13, 2015
Mileage
163,261 mi
Driver assistanceFuel systemOther / unspecified
Filed Jan 16, 2016

I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT

NHTSA ID
10820599
Incident
Dec 5, 2015
Mileage
140,000 mi
Suspension
Filed Jan 13, 2016

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE REAR END ABNORMALLY ROSE HIGHER FROM THE GROUND. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE REAR LOWERED NEAR TO THE GROUND. THE CONTACT ALSO MENTIONED THAT AT TIMES ONE SIDE OF THE VEHICLE WAS HIGHER THAN THE OTHER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10820022
Incident
Sep 15, 2015
Mileage
140,000 mi
EngineFuel system
Filed Dec 24, 2015

MY CAR WILL SHUT OFF WHEN I AM EITHER TURNING OR SLOWING DOWN WITHOUT ANY WARNING, I PUT THE CAR IN NEUTRAL, TURN THE KEY OFF THEN ON AGAIN AND IT STARTS LIKE NOTHING HAPPENED. THE ENGINE DOESN'T SHOW ANY WARNING LIGHTS IT JUST SHUTS OFF. THIS HAS HAPPENED NOW ABOUT 6 TIMES. I DON'T HAVE THE MONEY TO TAKE IT TO THE DEALER, BUT IF I AM GIVEN AN IDEA OF WHAT TO LOOK FOR I CAN TAKE IT TO MY MECHANIC WHO IS VERY QUALIFIED AND DID REPLACE A SENSOR THAT WENT BAD. PLEASE HELP

NHTSA ID
10812023
Incident
Dec 23, 2015
Mileage
12,232 mi
AirbagsBody & structureElectrical
Filed Oct 21, 2015
Crash reported1 injury reported

I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.

NHTSA ID
10785134
Incident
Jul 22, 2015
Mileage
196,000 mi
Fuel system
Filed Jun 1, 2015

MECHANIC SAID FUEL RAIL RUPTURED DUE TO A FAULTY FUEL PRESSURE REGULATOR AND LEAKED GASOLINE IN ENGINE COMPARTMENT THAT COULD HAVE CAUSED A FIRE INJURING OCCUPANTS. REPAIRS COST 1400DOLLARS

NHTSA ID
10722822
Incident
Jun 25, 2014
Mileage
104,506 mi
Body & structure
Filed Mar 30, 2015

THE REAR DOOR CLOSURE ON THE PASSENGER SIDE FLUNG OPEN UPON ENTERING THE ON RAMP FOR THE HIGHWAY. THIS VEHICLE NOW HAS TWO DOORS THAT WILL NOT LATCH, DUE TO A MANUFACTURING PROBLEM AND RECALL. THE DEALERSHIP REFUSES TO REPLACE STATING THAT THE REPAIR FOR THE RECALL ALREADY TOOK PLACE, BUT HAS NOT... *TR

NHTSA ID
10702553
Incident
Mar 28, 2015
Mileage
182,000 mi
Electrical
Filed Mar 23, 2015

THE FAN BLOWER FOR HEAT AND AIR WOULDN'T CUT OFF EVEN WITH THE KEY OUT OF IGNITION. ALSO TWO COIL PACKS WENT OUT WITHIN A MONTH. *TR

NHTSA ID
10701105
Incident
Mar 15, 2015
Mileage
111,400 mi
Driver assistanceOther / unspecifiedSteering
Filed Mar 14, 2015

VEHICLE POWER STEERING HOSE BUSTED. MY TRUCK ISN'T IDLING RIGHT IT SOUNDS LIKE MY TRANSMISSION IS SLIPPING. ALSO MY TIRE TRACTION SEEMS OFF AND I REPEATEDLY HAVE TO PUT AIR IN TIRES. TIRES ALWAYS MAKES A CERTAIN SOUND ON THE HIGHWAY, I DON'T KNOW IF ITS NORMAL OR NOT. *TR

NHTSA ID
10694235
Incident
Mar 1, 2015
Visibility
Filed Feb 11, 2015

WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED! *TR

NHTSA ID
10682771
Incident
Feb 10, 2015
Electrical
Filed Jan 4, 2015

MAINLY IN WET WEATHER, DASHBOARD ALERTS CHIME AND LIGHTS FLASH. DOESN'T STOP UNTIL WEATHER IS BETTER. I'M AFRAID THERE IS A SHORT SOMEWHERE. BOUGHT VEHICLE IN DECEMBER, 2013. DEALER WON'T HELP. I DON'T KNOW WHAT TO DO. PLEASE ADVISE. I CAN'T FIND A RECALL REGARDING THIS. BUT HAVE READ SEVERAL COMPLAINTS AND REVIEWS WITH THIS SAME ISSUE. I DID NOT KNOW ABOUT THIS WHEN I BOUGHT IT BECAUSE IT WAS WINTER AT THE TIME. VERY FRUSTRATED AND UNHAPPY. *TR

NHTSA ID
10669978
Incident
May 15, 2014
Mileage
95,000 mi
Electrical
Filed Dec 22, 2014

TRUCK SHUT OFF WHILE DRIVING. *TR

NHTSA ID
10667634
Incident
May 16, 2014
Mileage
130,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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