Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Engine reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Apr 14, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 187 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2004 GMC Envoy Xl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming engine
Shown in the owner’s own words, exactly as filed
Engine
Filed Apr 14, 2023
The contact owns a 2004 GMC Envoy XL. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle stalled. Additionally, the vehicle failed to restart, with several unknown warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested that the vehicle be inspected by a local dealer. The failure mileage was unknown.
NHTSA ID
11517086
Incident
Apr 14, 2023
ElectricalEngineFuel system
Filed Jul 25, 2016
Fire reported1 injury reported
I WAS DRIVING AND MY VEHICLE ON I-985 HALL COUNTY GA. MY CHECK GAGE LIGHT CAME ON AND LESS THAN 1/2 OF A MILE IT START TO SMOKE AND BURN AS SOON AS I STOPPED TURNED OF THE IGNITION. IT BURNT TO THE GROUND FROM THE ENGINE AREA TO THE INSIDE.
NHTSA ID
10888197
Incident
Jul 21, 2016
Mileage
160,000 mi
Engine
Filed Mar 28, 2015
WAS DRIVING AND SERVICE ENGINE SOON AND REDUCED ENGINE POWER LOSS CAME ON. THE CAR BASICALLY STARTING SHUTTING DOWN BUT I WAS ABLE TO COAST OUT OF TRAFFIC BEFORE IT STOPPED COMPLETELY. TURN IT OFF, BACK ON SEVERAL TIMES, UNTIL THE LIGHTS WENT OFF THEN DROVE IT HOME. I'VE REPLACED THE THROTTLE BODY TWICE AND THE GAS PEDAL FOR THE SENSOR LOCATED BEHIND IT. WENT FROM HAPPENING SPORADICALLY TO ALMOST EVERYTIME I DRIVE IT. CAN'T DRIVE 3 MILES WITHOUT REDUCED ENGINE POWER LOSS COMING ON. NOW THERE'S ABOUT 155,000 MILES ON THE VEHICLE AND IT'S HAPPENING ALL THE TIME. NEEDLESS TO SAY, IT'S SITTING ON THE DRIVEWAY. I'M AWARE OTHER CUSTOMERS ARE HAVING THIS SAME ISSUE FROM READING COMMENTS ONLINE. I DON'T UNDERSTAND WHY GM HAS NOT DONE A RECALL TO FIX THE ISSUE. PERHAPS IT CAN'T BE FIXED. *TR
NHTSA ID
10702366
Incident
Dec 2, 2014
Mileage
152,000 mi
Engine
Filed Mar 11, 2014
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLE FOR A PROLONGED PERIOD OF TIME, THE ENGINE WOULD STALL UPON INITIAL STARTUP. THE ENGINE WARNING LIGHT WAS ILLUMINATED PRIOR TO START-UP HOWEVER, THE ENGINE WOULD NOT RESPOND. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS, WHICH RESUMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS ALERTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. *TR
NHTSA ID
10568546
Incident
Sep 11, 2013
EngineFuel system
Filed Jul 22, 2013
MY GMC'S SERVICE ENGINE SOON LIGHT WENT ON AND I TOOK INTO THE SHOP. THEY STATED THAT THERE IS A FUEL ISSUE FOR THE FUEL CAP AND THAT THE FUEL TANK NEEDS TO BE REPLACED BECAUSE IT LEAKS. THIS IS A MANUFACTURERS DEFECT AND THIS PART SHOULD NEVER "WEAR OUT" OVER TIME OR DUE TO THE NUMBER OF MILES DRIVEN. GMC NEEDS TO STAND BEHIND THEIR VEHICLE AND REPLACE THIS PART FOR FREE! *TR
NHTSA ID
10526242
Incident
Jul 22, 2013
Mileage
160,021 mi
EnginePowertrain (other)
Filed Jan 5, 2012
ON THURSDAY 12/27/2011 ON MY WAY TO WORK PULLED INTO HESS GAS STATION PUT MY TRUCK IN PARK LOOK UP AND I WAS ROLLING BACK... LOOK AT THE GEAR SHIFT AND IT WAS IN PARK BUT ON MY DASHBOARD THE TRUCK WAS IN 1ST GEAR TRIED TO PULL IT OUT OF PARK BY THE HAND GEAR AND IT KEPT ROLLING BACK AND FORTH THEN IT FINALLY LOCK UP IN PARK BUT STILL ON THE DASHBOARD IT SAID IT WAS IN 1ST GEAR UNABLE TO CHANGE GEARS, HAD TO HAVE MY TRUCK TOWED TO WHERE I PURCHASED IT FROM AUTOLINE IN JACKSONVILLE FLA. FOUND OUT THE SHIFTER CABLE POP IN HALF HAD TO HAVE IT REPLACED PURCHASED THE SHIFTER CABLE AND SHIFTER ASSEMBLY COSTING JUST FOR THE PARTS OVER $200.00 AT 292.00 LABOR I ONLY HAD THE TRUCK 3 MONTHS AND SINCE THEY CLAIM IT WAS WEAR AND TEAR IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY I PURCHASED. THIS WAS A VERY SCARY MORNING GLAD I WAS NOT DRIVING IT AND PULLED OVER TO PURCHASE GAS THAT MORNING. WHAT I DON'T UNDERSTAND IS WHY IS THIS CONSIDERED WEAR AND TEAR..... *TR
NHTSA ID
10442469
Incident
Dec 29, 2011
Engine
Filed Oct 28, 2011
I HEARD AM EXHAUST LEAK AND WAS INFORMED BY THE DEALER THAT A CRACKED MANIFOLD WAS THE CAUSE. COST TO REPAIR IS ESTIMATED AT $1100.00. *TR
NHTSA ID
10433465
Incident
Oct 28, 2011
Mileage
169,000 mi
Engine
Filed Aug 31, 2010
WHILE DRIVING AT APPROXIMATELY 65 MPH ON THE 405 FREEWAY, THE A/C WAS TURNED ON AND THE ENGINE DIED. PREVIOUSLY ABOUT 3 DAYS EARLIER, WHILE STOPPED AT A TRAFFIC LIGHT, THE A/C WAS TURNED ON AND THE ENGINE DIED. FOLLOWING BOTH INCIDENTS, THE A/C WAS TURNED OFF AND THE ENGINE WAS RESTARTED WITHOUT FURTHER PROBLEM. *TR
NHTSA ID
10353015
Incident
Aug 28, 2010
Mileage
33,750 mi
EngineFuel system
Filed Aug 13, 2010
2004 GMC ENVOY XUV DIES WHEN IN DRIVE AND STOPPED FOR STOP LIGHT, STOP SIGN, ETC. WHEN THE GAS IS APPLIED, THE CAR DIES AND I TIE UP TRAFFIC WHILE HAVING TO SHIFT TO PARK, RESTART THE ENGINE, AND THEN SHIFT TO DRIVE AND PROCEED THROUGH THE INTERSECTION. IT NEVER DIES WHILE DRIVING, ONLY AT A STOP. I HAVE HAD THIS CAR TO THE DEALER NUMEROUS TIMES AND, BECAUSE THERE IS NO "CODE" , THEY DON'T KNOW WHAT TO DO TO FIX IT. THE CAR ALSO HAS A GAS TANK THAT IS CRACKED AT THE NECK AND CAUSES THE CHECK ENGINE LIGHT TO BE ON ALL THE TIME. THE DEALERSHIP ASSURES ME THAT THIS IS NOT A SAFETY CONCERN NOR DOES THE GAS TANK CRACK HAVE ANYTHING TO DO WITH THE ENGINE DYING. THERE IS NO GAS LEAK BUT AIR DOES GET INTO THE TANK CAUSING THE LIGHT TO STAY ON. THE THROTTLE BODY HAS BEEN CLEANED AND THE ENTIRE EMISSION SYSTEM HAS ALSO BEEN CHECKED AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. DEALERSHIP ALSO SAYS THAT THE GAS TANK PROBLEM IS QUITE COMMON BUT THAT THERE IS NO RECALL..................WHY NOT?????? THE MAIN COMPUTER MODULE WAS REPLACED AND THIS HAS BEEN HAPPENING SINCE THEN. *TR
NHTSA ID
10349262
Incident
Jul 29, 2010
Mileage
118,000 mi
Engine
Filed Aug 3, 2010
2004 GMC ENVOY 4.2 LITER ENGINE - DEFECTIVE EXHAUST MANIFOLD. NOTICED CASTING CRACK AT 81,000 MILES REPLACED COMPLETE MANIFOLD, 02 SENSOR, GASKETS AT 89,000 MILES. ACCORDING TO DEALER NO RECALL OR EXTENDED WARRANTY ON THIS PART THAT MANY OTHERS HAVE HAD CRACK. *TR
NHTSA ID
10347067
Incident
Jul 16, 2010
Mileage
81,000 mi
Engine
Filed Jun 28, 2010
I HEARD A CLICKING NOISE FROM UNDER THE HOOD AND AFTER PULLING OFF THE COVER PLATE FOR THE ENGINE EXHAUST MANIFOLD I SAW THE MANIFOLD WAS CRACKED. AT IDLE SPEED FUMES GET INSIDE VEHICLE. REPAIR HAS NOT BEEN MADE SO OLD PART IS AVAILABLE. UPON RESEARCH ON THE INTERNET THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS PROBLEM. I SENT AN E-MAIL TO GM AND SOMEONE CALLED AND SAID THEY NEED MORE PEOPLE TO REPORT IT TO GET SOMETHING DONE. I BELIEVE IT IS A SAFETY ISSUE BECAUSE OF THE FUMES AND POSSIBLE FIRE HAZARD. *TR
NHTSA ID
10340536
Incident
May 15, 2010
Mileage
117,000 mi
ElectricalEngine
Filed Jan 22, 2010
FOR THE LAST FEW MONTHS THE CHECK ENGINE LIGHT WOULD COME ON AND GO OFF AFTER A FEW DAYS; WE TOOK IT TO OUR MECHANIC WHO RAN A DIAGNOSTIC AND THEY SAID THERE IS NOTHING WRONG, PROBABLY A FAULTY SENSOR, NOT HARMFUL. SO, LAST NIGHT WHILE DRIVING, USING CRUISE CONTROL AND ON THE INTERSTATE MY SPEEDOMETER STOPPED WORKING. WHEN I CAME TO A STOP AT AN EXIT I NOTICED THE SPEEDOMETER WAS READING 42 MPH BUT I WAS AT A COMPLETE STOP. I DO NOT EVEN WANT TO IMAGINE WHAT MIGHT HAVE HAPPENED SHOULD IT HAVE BEGUN TO WORK WHILE I WAS DOING 60+MPH WHILE ON CRUISE CONTROL!!! THIS IS EXTREMELY DANGEROUS! SO I CAME HOME AND DID SOME RESEARCH TO SEE IF THIS IS A KNOWN ISSUE WITH MY 2004 GMC ENVOY XL AND LOW AND BEHOLD THIS IS AN ISSUE TO ALL GMC SUVS FROM 2002-2005! I AM DISGUSTED AT THE INFORMATION I FOUND THAT STATES GMC ISN'T WILLING TO TAKE OWNERSHIP OF THE RECALL/REPAIR WHEN THIS IS ALREADY A KNOWN ISSUE!! PLEASE ACT ON THIS WITH DUE DILIGENCE AND RECALL THIS FAULTY INSTRUMENT PANEL BEFORE SOMEONE GETS HURT OR WORSE!!!! *TR
NHTSA ID
10301831
Incident
Jan 21, 2010
Mileage
80,500 mi
Engine
Filed Dec 14, 2009
STARTED TO HEAR LOUD RATTLE COMING FROM REAR OF VEHICLE, THOUGHT MAYBE A HEAT SHIELD AROUND MUFFLER WENT BAD. TOOK IT INTO THE SHOP AND THEY STATED "NOT SURE WHAT HAPPENED, THOUGH YOU HAVE SOMETHING THAT HAS COME LOOSE IN THE RESONATOR". AROUND $100 TO GET THE RESONATOR REMOVED, HAVE NOT QUOTED A NEW ONE FROM THE DEALER YET. I WOULD IMAGINE THE REPLACEMENT PART WILL FAIL JUST AS THE ORIGINAL PART HAS DONE. *TR
NHTSA ID
10295547
Incident
Jul 7, 2009
Mileage
78,000 mi
Engine
Filed Nov 18, 2009
I PURCHASED AN USED 2004 GMC ENVOY XL IN 2005 WITH WARRANTY. ABOUT A YEAR BEGAN EXPERIENCING PROBLEMS TOOK TO DEALER WAS TOLD ENGINE HAD TO BE REPLACED DUE TO HEAD BOLT BREAKING. AT THIS TIME I ONLY PAID MY DEDUCTIBLE AS IT WAS COVERED UNDER THE MANF WARRANTY. NOW 3 YEARS LATER, I BEGAN TO EXPERIENCE PROBLEMS. ENGINE LIGHT ONE TOOK TO MECHANIC (WARRANTY HAS EXPIRED) WAS TOLD ENGINE NEEDS TO BE REPLACED. SEEMS IT'S THE SAME PROBLEM IT HAD WITH PRIOR ENGINE. *TR
NHTSA ID
10292722
Incident
Aug 29, 2009
EngineExterior lightingPowertrain (other)+2 more
Filed Oct 17, 2008
I TRADED MY 2005 FORD FOCUS 26410 MILES TO WADE RAULERSON GMC ON OCTOBER 3, 2007 WROTE TWO CHECKS IN THE AMOUNT OF 500.00 EACH THAT THEY HELD FOR FOUR WEEKS FOR A DOWN PAYMENT. WE LOOKED AT A 2004 GMC ENVOY WITH 65,000 MILES THE SALESMAN QUOTED US A PRICE OF 17,000 SO WE DID THE PAPER WORK THE FIRST TIME ON THE 16TH WE WERE CALLED IN AGAIN AND TOLD WE HAD TO SIGN MORE DOCUMENTS THIS TIME THE PRICE OF THE ENVOY ROSE TO 21698.35, I ASKED ABOUT MY 05 FOCUS WAS TOLD IT SOLD THE NEXT DAY AND WE HAD TO HAVE GAP PROTECTION. PAYOFF ON MY CAR WAS 12,502.95 AND IT LOOKED AS IF THEY WERE GIVING ME 14900.00 BUT RAISED THE PRICE OF THE TRUCK BY 4000.00. BAD DEAL TO BEGIN WITH. THE PROBLEMS BEGAN. I HAD TO RETURN IT AT THE END OF THE MONTH IN OCTOBER 2007 TO HAVE THE HEADLIGHTS, SEATBELT, AND MOTOR IN THE WINDOW REPLACED, AND DIAGNOSED TO FIND WHY THE SERVICE ENGINE LIGHT WILL NOT GO OUT. TWO WEEKS LATER STRANDED AT THE DAYCARE I HAD TO BUY A NEW BATTERY. ON 05/05/2008 THE CONDITIONER WENT OUT. I PAID THE DEALERSHIP OVER 100.00 TO TELL ME IT WOULD BE AN ADDITIONAL 600.00 PLUS DOLLARS TO REPAIR THE MODE ACTUATOR DOOR MOTOR. OCTOBER 17, 2008 I SPENT 375.02 TO HAVE BOTH THE SHIFT CONTROL CABLE AND GEAR SHIFT LEVER REMOVED AND REPLACED. THANK GOD I WAS ACTUALLY ON A PARKING LOT WHEN THE CABLE BROKE AND NOT IN TRAFFIC. CONTACTING WADE RAULERSON GMC HAS BEEN USELESS I HAVE PRACTICALLY BEEN TOLD YOU BOUGHT THE "LEMON" AS-IS NOW IT'S YOUR TROUBLES! THERE SHOULD BE A LAW AGAINST THIS TYPE OF BUSINESS AND NOT JUST FOR NEW CARS. NOW NO-ONE WILL TOUCH IT BECAUSE OF THE PROBLEMS IT IS HAVING AND THE LARGE AMOUNT THAT'S NOW OWED. EVERY TIME THE VIN IS PULLED I GET PUSHED OUT OF THE DOOR FASTER THAN I CAN BLINK. BTW THE SERVICE ENGINE LIGHT IS STILL ON AND HAS BEEN SINCE I LEFT THE DEALERSHIP. I?M TIRED OF HONEST HARD-WORKING PEOPLE BEING RAKED OVER THE COALS BY UNSCRUPULOUS DEALERS WHILE THEY GET PROTECTED BY THE "AS-IS" RULE THEN LAUGH ALL THE WAY TO THE BANK. *TR
NHTSA ID
10245815
Incident
Oct 3, 2008
Mileage
68,000 mi
Engine
Filed Jun 16, 2008
Fire reported
HELLO, HOPE YOU CAN HELP MYSELF AND OTHER PERSONS FROM NOT HAPPENING. I CAME HOME FROM WORK SATURDAY, AND PARKED IN THE GARAGE AS USUAL. AFTER BEING HOME AND WATCHING SOME TV I KNOW FOR SURE WAS 2 IN A HALF HOURS. MY WIFE ASKED OF ME TO GO TO THE GARAGE TO GET SOME ICE CREAM, WE HAVE A FREEZE IN THERE. I WALKED IN THE DOOR AND COULDN'T BELIEVE HOW HOT! IT WAS IN THERE IT WASN'T A HOT DAY AT ALL TO MAKE THE GARAGE SIZZLE. WE HAVE A THERMOMETER GAUGE IN THERE AND BELIEVE ME IT READ 100 . I WAS SHOCKED! I WENT INTO THE HOUSE TO GET MY WIFE, TO LET HER FEEL THE HEAT, AND TRY TO FIND THE SOURCE OF THE PROBLEM. WE BOTH THOUGHT IT WAS THE FREEZER, BECAUSE THAT'S THE ONLY THING PLUG IN. WE FELT THE FREEZER FROM THE OUTSIDE , IN SOME PLACES IT WAS HOT. I COULDN'T TAKE THE HEAT ANY MORE AND OPENED THE GARAGE DOOR. THERE WAS NO SMELL OF ANYTHING THAT COULD BE WRONG. THEN I TOUCH MY ENVOY, AND HOOD OF THE CAR WAS HOT, THEN WE STARTED TO FEEL AROUND THE HEAT FROM THE CAR WAS CLOSE ENOUGH TO MAKE THE FREEZER HOT. I OPENED THE HOOD AND THE PART TO KEEP THE HOOD UP WAS TO HOT TO HANDLE. I MANGE NOTHING WAS BURNING NO SMELL JUST HEAT INSIDE AND OUT. I PULLED IT OUT OF THE GARAGE BECAUSE OF FEAR MY GARAGE GOING UP IN FLAMES, WITH GASOLINE AND OTHER FLAMMABLES. I OPEN THE DOOR, AND WOW THE HEAT I HURRIED AND PULLED IT OUT. I LOOKED AT THE GAUGES AND THEY ALL READ NORMAL? I ASKED A FEW FRIENDS AND THEY COULDN'T FIGURE IT OUT. WE LEFT THE ENVOY IN THE DRIVE ALL WEEKEND, AND LEFT THE GARAGE DOOR OPEN TO VENT OUT. TO MY KNOWLEDGE THIS HAS NEVER HAPPEN BEFORE. WE DO HAVE THE BUMPER TO BUMPER PLAN. COULD YOU PLEASE CHECK INTO PROBLEM IT COULD SAFE A LOT OF LIVES. THANK GOD MY WIFE WANTED THAT ORANGE SHERBERT. *TR
NHTSA ID
10231170
Incident
Jun 14, 2008
Mileage
400,000 mi
Engine
Filed Mar 20, 2008
WELL LETS JUST SAY AFTER RECEIVING THE ENVOY BACK FROM THE DEALER FOR REPLACING THE GEARS IN THE TRANSMISSION IN WHICH GM DID NOT FIND TO BE AT FAULT FOR NOT CHECKING THE TRANSMISSION @ 31,000 MILES WHEN I HAD PROBLEMS WITH IT NOT SHIFTING CORRECTLY. SO OVER THE NEXT MONTHS FOLLOWING THIS MY TRANSMISSION WENT OUT @ 52000 MILES, SO GM HAD ME PAY A 500 DEDUCTIBLE. NOW MY SERVICE ENGINE LIGHT IS ON FOR THE COOLANT SYSTEM ACCORDING TO ON-STAR, SO BACK OFF TO THE DELAERSHIP FOR NOT CHECKING ALL THE CODES FOR THE SERVICE ENGINE LIGHT. I HAVE ALREADY HAD TO REPLACE THE FUEL FILTER INSIDE THE GAS TANK, THE GAS TANK NECK, THE BATTERY @ 38,000 MILES, AND TIRES @ 28000 MILES, BRAKES @ 38000 EVEN WHEN I ASKED THE DEALERSHIP TO CHECK THE BRAKES AND COMPLAINED 3 TIMES ABOUT THE BRAKES. AS I FURTHER INVESTIGATED COMPLAINTS REGARDING THIS VEHICLE, I FOUND THAT THE PROBLEMS THAT I HAVE HAD OTHERS HAVE HAD REPORTED TO LEMON LAW, NHSTA, BBB. THESE ITEMS HAVE HAPPENED FROM THE START OF PURCHASING THIS VEHICLE UP UNTIL MARCH OF 2008. *TR
NHTSA ID
10221837
Incident
Mar 19, 2008
Mileage
52,000 mi
Body & structureElectricalEngine+1 more
Filed Jul 10, 2007
ENGINE, CHECK GADGES LIGHT APPEARS, SUV STALLS, RADIO LIGHTS AND STEERING LIGHTS KEEPS FAILING. I HAVE TAKEN MY 04 ENVOYXL INTO THE DEALERSHIP OVER 7 TIMES FOR THE SAME PROBLEM IN WHICH THEY HAVE NOT YET BEEN ABLE TO FIX/RESOLVE. MY ENVOYXL CHECK ENGINE AND CHECK GADGES LIGHTS KEEP POPPING ON AND THE VEHICLE CONTINUES TO CUT OFF/STALL THE DEALERSHIP HAS NOT YET FIXED THE PROBLEM, I HAVE TAKEN THE SUV IN OVER 6 TIMES FOR THIS PROBLEM. FROM 2004 UNTIL NOW 2007 THE PROBLEM CONTINUES. THE LIGHTS ON THE DASH BOARD KEEPS GOING OUT. THEY HAVE REPLACED THE LIGHTS AT LEAST 2 OR 3 TIMES BUT THEY KEEP GOING OUT. THESE LIGHTS ARE ON THE RADIO PART, THE BUTTONS WHICH OPERATE THE RADIO AND SWITCHES THE STATION. THE PANELS SEEMS TO GET VERY HOT. THE LIGHTS ARE CURRENTLY OUT NOW AFTER BEING REPLACED 3 TIMES AND NOW THE VEHICLE IS OUT OF WARRANTY. THE PAINT ON THE SUV IS VERY DULL AND THE LEATHER ON THE 2ND ROW SEAT IS CRACKING, COMPLETELY WORN AND VERY CHEAP. I COMPLAINED TO THE DEALERSHIP 1 YEAR AFTER I PURCHASED THE VEHICLE THAT THE LEATHER IS WORN OUT TOO FAST, NOTHING WAS DONE ABOUT THE 2ND ROW LEATHER SEATS. THE PAINT ON THE EXTERIOR IS DULL AND SPOTTY, I COMPLAINED TO THE DEALERSHIP BEFORE THE 36,000 MILE WARRANTY EXPIRED AND NOTHING WAS DONE ABOUT THE PAINT EITHER. THIS SUV IS A LEMON, IT CONTINUES TO CUT OFF ALTHOUGH MANY ATTEMPTS HAS BEEN MADE TO REPAIR THE PROBLEM, I THINK THEY SHOULD BUY THIS VEHICLE BACK SINCE IT CAN'T BE FIXED. THERE IS A DEFECT IN THE ELECTRICAL SYSTEM SINCE THESE LIGHTS ON THE INSTRUMENT PANEL CONTINUES TO WEAR OUT VERY FAST AND THE RADIO HAD TO BE REPLACED ALREADY BUT THE LIGHTS CONTINUES TO BLOW OUT ON THE INSTRUMENT PANEL AND THE STEERING WHEEL WHICH ALSO CONTROLS THE RADIO AND OTHER COMPONENTS. *TR
NHTSA ID
10195931
Incident
Sep 1, 2004
Mileage
5,000 mi
EngineOther / unspecifiedVisibility
Filed Feb 10, 2007
I PURCHASED A 2004 ENVOY WITH 18,000 MILES IN THE SUMMER OF 2006. BEGINNING IN JANUARY 2007, MY 3 YEAR OLD SON LET ME KNOW THAT HE WAS COLD WHILE RIDING IN THE BACK SEAT AND BEGGED THAT I TURN OFF THE AIR. TURNS OUT THAT THE VENT IN THE BACK OF THE CAR WAS BLOWING ICE COLD AIR ON MY SON. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 10 DEGREES. I CALLED AND SCHEDULED A TIME TO TAKE MY CAR INTO THE DEALERSHIP, AS IT WAS STILL UNDER WARRANTY. I FOUND OUT THAT THE VEHICLE HAD A "BULLETIN" STATING THAT GMC WAS FAMILIAR THAT THERE WAS HEAT FAILURE IN THE BACK OF THE CARS, BUT THE COMPANY WAS CHOOSING NOT TO DO A FULL RECALL. INSTEAD, THEY WERE WAITING FOR CUSTOMERS TO DISCOVER THE PROBLEM AND BRING IT IN FOR REPAIR. THEY HAD TO INSTALL A SPECIAL PUMP, HOWEVER, THIS STILL DID NOT FIX THE PROBLEM. INSTEAD, IT JUST MODIFIED THE TEMPERATURE OF THE AIR FROM APPROXIMATELY 20 DEGREES TO MAYBE 50 DEGREES. NOT A LOT OF COMFORT IN A MINNESOTA WINTER. I WAS INFORMED THAT BOTTOM LINE, IT WAS A DESIGN FLAW WITH THE VEHICLE, AND THAT I COULD JUST TRY TO FORCE THE AIR FROM THE FRONT OF THE CAR TO THE BACK SEAT. WHAT IS THE POINT OF HAVING VENTS IN THE BACK OF THE CAR, AND HAVING A SEPARATE HEATING ELEMENT SPECIFICALLY FOR THE BACK OF THE CAR? I PURCHASED THIS CAR BECAUSE I THOUGHT THAT WITH THE VENTS IN THE BACK, IT WOULD HELP HEAT THE CAR FASTER IN THE WINTER, HELPING TO KEEP MY SON WARM. I DO NOT BELIEVE THAT HEAT SHOULD BE A LUXURY, AND AM DISAPPOINTED THAT GMC WOULD NOT DO MORE TO CORRECT THE PROBLEM. I WANT IT TO BE KNOWN TO THE GENERAL PUBLIC THAT THIS IS A PROBLEM IN THE ENVOY AND TRAILBLAZER, ESPECIALLY FOR FAMILIES WITH SMALL CHILDREN WHO DO NOT HAVE A VOICE TO LET THEIR PARENTS KNOW THE ICY AIR BLOWING ON THEM. *NM
NHTSA ID
10182174
Incident
Feb 9, 2007
Mileage
33,000 mi
Engine
Filed Jun 27, 2005
MY 2004 GMC ENVOY XUV (V6) HAS AN ENGINE PROBLEM. IT HAS STALLED ON 3 OCCASSIONS. WE TOLD THE DEALER SERVICE DEPARTMENT ABOUT THE INCIDENT AND THEY DID A DIAGNOSTIC TEST ON IT. THEY SAID THE COMPUTER ON THE ENVOY DIDN'T HAVE A RECORD OF THE INCIDENT. ON THE 1ST INCIDENT IT HAPPENED WHEN PULLING OUT OF A PARKING SPOT. THE 2ND TIME WAS AFTER REVERSING OUT OF A DRIVEWAY AND THEN DRIVING FORWARD OUT OF THE DRIVEWAY. THE 3RD TIME WAS ATTEMPTING TO DRIVE FORWARD AFTER WAITING FOR THE GARAGE DOOR TO OPEN.
NHTSA ID
10126626
Incident
Jun 25, 2005
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own