RoadVitals

2002 GMC G Van

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 31, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 GMC G Van, most frequently naming the driver assistance, electrical and interior & seats categories. 65 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance133.3%
  • Electrical133.3%
  • Interior & seats133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jul 31, 2015

TL* THE CONTACT OWNS A 2002 GMC G VAN BUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,868.

NHTSA ID
10745378
Incident
Jan 20, 2015
Mileage
86,868 mi
Electrical
Filed Nov 17, 2009

EVERYTIME THAT IT RAINS OR WHEN WE WASH THE VAN WATER GETS INTO THE BRAKE LIGHT SYSTEM IN THE BACK OF THE VAN AND SHORTS OUT THE SYSTEM, THE BRAKES DO NOT WORK AND THE BLINKERS START GOING HAY WIRE. WE HAVE TRIED NUMEROUS TIMES TO GET IT FIXED, AND PUT NEW BULBS IN BUT THE SAME INCIDENT KEEPS HAPPENING, I DO NOT WANT TO GET A NEW VAN JUST FOR THAT REASON. THE DEALER JUST KEEPS SAYING THAT THEIR IS NOTHING WRONG, BUT WHY IS THIS SAME INCIDENT KEEP HAPPENING EVERYTIME IT IS WET. WATER IS IN THE BRAKE LIGHTS AND YOU CAN SEE THE COLLECTION OF WATER IN IT. WE HAVE NO BRAKE LIGHTS, BLINKERS DO NOT WORK AND THE BLINKERS, BLINK REAL FAST AND THE LIGHT SYSTEM GOES CRAZY, THEIR IS A SHORT SYSTEM FROM WATER COLLECTING IN THE BRAKE LIGHTS, WHAT CAN WE DO, THE DEALERS DON'T KNOW AND WE CANNOT KEEP GOING TO THE DEALER EVERYTIME IT RAINS OR WE WASH IT. THANK YOU

NHTSA ID
10292613
Incident
Oct 4, 2004
Interior & seats
Filed Aug 28, 2006

DT*: THE CONTACT STATED THE VEHICLE'S FRONT DRIVER SEAT DETACHED FROM THE REAR OF THE FRAME WHILE APPROACHING A STOP SIGN AT 30MPH. THE DEALER WAS CONTACTED ON 08/28/06 AND DETERMINED THAT THE VEHICLE NEEDED TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NEVER INVOLVED IN A CRASH.

NHTSA ID
10166724
Incident
Aug 25, 2006
Mileage
51,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC G Van by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing300
2001000
2000100
1999200
1998000
1997000
1996000
1995000
1994010
1993000
1992000
1991000
1990000
1989000
1988000
1987000
1986000
1985000
1978010
1976010
1972010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.