2024 GMC Hummer EV SUV

During the morning drive, while in one pedal driving mode, the need to apply more brake due to a quick change of traffic lights occurred. The brakes felt hard and the vehicle did not feel like it was stopping as quickly as it normally would. When I parked the vehicle and exited no warning lights or other items were shown on the dash. Once I got back in the vehicle, a MIL light was lit and the "Service Brake Assist" message was displayed. With the vehicle running, it would not move either forward or reverse. Multiple attempts were made to move the vehicle, it was blocking a flow of truck traffic at the business. No movement occurred. OnStar was contacted for road side assistance and a Wrecker was dispatched. The vehicle was taken to the dealership for inspection and repair. Still waiting on what the issue with the vehicle is. I felt my personal safety was at risk for the slow braking/hard pedal and also when parked and the vehicle immobilized.

NHTSA ID

11759393

Incident

Aug 25, 2026

While operating my 2024 GMC Hummer EV at a low speed in a school zone, I came to a complete stop at a stop sign and began making a left turn. As I initiated the turn, the steering wheel suddenly locked and became unresponsive. I was unable to turn the wheel back to the right or regain control of the vehicle’s direction. At the same time, the vehicle did not respond as expected when attempting to stop. Because I could not steer or properly control the vehicle, I collided with another vehicle. The impact with the other vehicle is what ultimately brought my vehicle to a stop. During the incident, multiple warning messages appeared on the dashboard, including a message indicating: “Service Steering System.” My vehicle sustained minimal damage due to its height (a bent side step), however the other vehicle sustained damage. Police responded to the scene and a report was filed. I was NOT issued a citation. (see report attached) The vehicle has since been towed to Northwest Hills Chevy/GMC in Torrington CT for inspection by the GMC manufacturer. This incident raises serious safety concerns, as the sudden loss of steering control at low speed could have resulted in significantly more severe consequences under different circumstances. I was in a school zone at dismissal time going to pick up my son. This appears to be a potential mechanical or electronic steering system failure. I believe this represents a serious safety defect that should be investigated to prevent similar incidents.

NHTSA ID

11725052

Incident

Mar 12, 2026

Charge port door on vehicle will not open regardless of what you do.

NHTSA ID

11724936

Incident

Mar 1, 2026

The frunk latch on the vehicle becomes faulty and does not recognize the hood being latched and secure when it is. While driving, the vehicle without warning will immediately limit speed to 26mph regardless of existing vehicle speed. This has occurred multiple times when driving on the highway with the vehicle immediately decelerating and then saying the hood (frunk) is open. This poses a serious danger to not only the occupants of the vehicle but also those around them on the highway. This occurred when traveling at highway speed in the middle lane. This resulted in the inability to change lanes to pull off the highway due to the drastic reduction in speed in reference to the other vehicles on the highway causing a high stress and high risk situation for the driver and occupants.

NHTSA ID

11716487

Incident

Feb 7, 2026

The vehicle was no longer able to charge, and therefore could be stranded. Yes, the vehicle is currently back at the dealership and available for inspection. Without ability to charge, the vehicle could shutdown and not be able to restart. Yes. It was at the dealer from 6/27 to 8/20 and then the issue re-exhibited on 9/3 and it was returned to the dealership. Yes, it was reviewed by the dealership and returned, only to happen again within 100 miles. Yes, the Service Engine Soon light appears.

NHTSA ID

11685343

Incident

Jun 27, 2025

On August 11, 2025, at about 2:52pm, my vehicle was at a complete stop at an intersection awaiting the traffic light to turn green. There was a slight downgrade slope towards the intersection. The vehicle one-pedal driving was enabled. Weather was sunny with no wind or rain. Suddenly, the vehicle started vibrating violently and started rolling into the intersection. I pressed on the brake pedal but the vehicle continued to vibrate and the vehicle rolled into the middle of the adjoining lane of traffic. There was no traffic on the roadway and no other vehicles were affected. My vehicle had come to a compete stop in the roadway and I attempted to accelerate through the intersection but the vehicle would not move. I recycled the power to the vehicle and placed the vehicle into drive and proceeded to drive through the intersection. I do recall that when I was pressing the brake pedal, the vibration felt somewhat similar to vibration of the ABS brake system when the tires are losing traction but the vibration was much more pronounced. I pulled the vehicle onto the side of the road and checked the driver information display. A "Service ESC" notification appeared on the driver information panel followed by "One-Pedal Driving Unavailable Use Brake for Stopping". No other warnings or notifications were observed after this incident and the vehicle seems to be driving normally. I was able to re-enable the one-pedal driving mode the next morning.

NHTSA ID

11681836

Incident

Aug 11, 2025

The windshield wipers do not work. When the wipers are turned on, the spray comes on and does not turn off. You are unable to see as the spray keeps spraying the entire time the wipers are on. I took the dealer twice and they have been unable to repair. They now say are waiting for parts. I can't be the only one. This is very concerning. Luckily I live in Las Vegas and we have little rain. What component or system failed or malfunctioned, and is it available for inspection upon request? wipers and yes How was your safety or the safety of others put at risk? You literally can't see if you use the wipers. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes been to service twice. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The Dealer only. GM does not seem to care. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning. I turned on wipers when it was raining. Luckily I was close to home. You cant see. Super dangerous.

NHTSA ID

11620524

Incident

Jul 1, 2024

This is vehicle number two. Also, please take me very seriously as I was driving the vehicle shuts off and says reduce acceleration. I drive a lot from West Bloomfield Michigan to downtown Detroit. I am having so many issues with my brand new GM vehicles please I need help. Please have somebody call me [XXX] . I love my vehicles as I am a repeat customer for years and years, but this is totally unacceptable especially that I have my kids in the car with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11576459

Incident

Mar 2, 2024

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; customers may continue to drive the vehicle. This PI will be updated or replaced by a TSB once a resolution is determined.

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.