Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 GMC Jimmy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
OWNER WAS DRIVING ON THE PARKWAY AT HIGHWAY SPEED AND THE CRUISE CONTROL ENGAGED ON ITS OWN. THE CRUISE CONTROL GOT STUCK, AND THE VEHICLE CONTINUED TO OPERATE. OWNER PUT THE VEHICLE IN O NEUTRAL, AND THE KEY WAS STUCK INTO THE IGNITION. OWNER HAD THE VEHICLE TOWED BACK TO THE DEALER.*AK
DEFECTIVE ENGINE AND THROTTLE FOR A 1997 GM JIMMY, VIN [XXX]. *BF WHILE ATTEMPTING TO DEACTIVATE THE CRUISE CONTROL, BY PRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. IT WAS LATER DETERMINED THAT THE CRUISE CONTROL MODULE WAS THE CAUSE OF THE PROBLEM. THE CONSUMER HAD OTHER COMPONENTS OF THE VEHICLE REPLACED WHICH INCLUDE THE BRAKE PAD SENSOR, BRAKE PADS, ELECTRICAL WIRING. ON THE DAY OF DELIVERY THE VEHICLE'S LEFT FRONT WHEEL ASSEMBLY SEPARATED FROM THE VEHICLE. THIS FAILURE WAS DUE TO THE LOSS OF FOUR MAJOR BOLT WHICH HELD THE ASSEMBLY TO THE CHASSIS. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE SUDDENLY ACCELERATED WHEN IDILING. DEALER HAS BEEN CONTACTED, AND HAS REPLACED FUEL INJECTORS. PLEASE PROVIDE FURTHER DETAILS.*AK THE HEATING SYSTEM MALFUNCTIONED DUE TO HEATING CORE FAILURE. THE A/C WAS NOT BLOWING WARM AIR. THERE WAS A CLICKING NOISE FROM THE ENGINE AREA BECAUSE THE POWER STEERING PUMP WAS LEAKING FLUID. THE VEHICLE LEANS TO THE LEFT DUE TO TORSION BAR OUT OF ADJUSTMENT. FRONT LEFT AND RIGHT AXLE SEALS WERE LEAKING. TRANSMISSION WAS LEAKING. BACK WINDOW HAD AIR LEAK. THE REAR WIPER STICKS DUE TO WIPER MOTOR FAILURE. FRONT END MAKES CLUNKING NOISE DUE TO BALL JOINT FAILURE. THERE WAS CLUNK NOISE WHEN SHIFTING INTO GEAR DUE TO REAR D-SHAFT AND U-JOINT FAILURES. THE INTAKE GASKET WAS LEAKING AND WAS REPLACED. THE THROTTLE STICKS. THE SERPENTINE BELT FAILED AND WAS REPLACED. *YH
UPPER BALL JOINT SEPARATED AND THE WHEEL WAS CUT THROUGH CAUSING THE TIRE TO GO FLAT. THE VEHICLE HAS BEEN WELL MAINTAINED AND THE FRONT END HAD BEEN CHECKED A FEW MONTHS EARLIER BY A COMPETENT MECHANIC WHEN NEW SHOCKS WERE INSTALLED. TWO WEEKS LATER A FRIEND ALERTED ME TO "GM PRODUCT SAFETY CAMPAIGN" # 01048. THIS WAS AN ALERT TO UPPER BALL JOINTS SEPARATING WITHOUT WARNING ON SOME '96-'97 JIMMYS, BRAVADAS AND BLAZERS. I INQUIRED AT MY DEALER TO SEE IF MY VEHICLE QUALIFIED AND WAS TOLD "NO, THERE ARE NO OPEN RECALLS ON YOUR VIN.". I CALLED THE GMC CUSTOMER ASSISTANCE CENTER AT 1-800-GMC-8782 AND SPOKE WITH "LISA" WHO ASSIGNED ME REFERENCE NUMBER 056 42 894. GM CONFIRMED THEY "CAN DO NOTHING FOR ME, AS THERE ARE NO OPEN RECALLS ON YOUR TRUCK." "IT WAS BUILT AT A DIFFERENT PLANT AND A DIFFERENT SUPPLIER PROVIDED THE BALL JOINTS THAN THE ONES IN THE RECALL." SOUNDS LIKE A LOAD OF CRAP TO ME. IF I SOUND OVERLY ANGERED BY A BALL JOINT FAILURE IT MIGHT BE BECAUSE I HAVE HAD NOTHING BUT GRIEF WITH THIS VEHICLE AND AM TIRED OF BEING A VICTIM. THE TRANSMISSION WAS PULLED UNDER WARRANTY AT 28000 MILES, YET I HAD TO HAVE IT PULLED AGAIN AT MY EXPENSE ($1474) AT 52500MILES. TWO OF THE FOUR O2 SENSORS HAVE FAILED, THE RADIATOR WAS FULL OF THE INFAMOUS "MISSISIPPI MUD" DEX-COOL SLUDGE, THE SERVICE ENGINE LIGHT COMES ON AT LEAST ONCE A MONTH, THE SERPENTINE TENSIONER FELL APART AT 37K MILES AND HAD TO BE REPLACED AGAIN AT 58K, THE WIPERS FREQUENTLY WON'T TURN ON UNLESS YOU HIT THE MIST LEVER AS YOU HIT A BUMP (COMMON ACCORDING TO THE EDMUNDS.COM SITE), AND LAST WEEK MY ABS WENT OUT FROM WHAT THE TROUBLE CODE DIAGNOSED AS A BAD LEFT FRONT SPEED SENSOR. I'LL HAVE TO DRIVE IT WITH THE SENSOR UNPLUGGED FOR NOW BECAUSE I'VE ALREADY PUT OVER $2000 IN REPAIRS INTO THIS THING DURING CALENDAR YEAR 2001 ALONE, AND I'M TAPPED OUT. SAME WITH THE WIPER CONDITION.
I WAS DRIVING ON GA400 HWY IN ATLANTA, GEORGIA WHEN MY CAR SUDDENLY GOT FASTER AND FASTER AS IF I WERE PUSHING THE GAS PEDAL TO THE FLOOR. THE FASTER THE SPEED, MY BRAKES WOULD NOT STOP ME. WHEN I MASHED THE BRAKES, THEY WOULD NOT GO DOWN BECAUSE THE ENGINE WAS WIDE OPEN AT THIS POINT. I WAS ABLE TO GET INTO THE RIGHT LANE AND KEEP IT UNDER CONTROL UNTIL I COULD GET OFF AT AN EXIT. I OBVIOUSLY COULD NOT PULL OVER ON THE HWY BECAUSE IT WOULD NOT STOP. I WAS PUTTING ALL OF MY WEIGHT ON THE BRAKES TO KEEP FROM FLIPPING AS I MADE THE SLIGHT TURN TO THE RIGHT TO EXIT. OTHER CARS GOT OUT OF MY WAY AS I SWERVED THROUGH TRAFFIC. I FINALLY PULLED INTO A PIZZA HUT RESTAURANT AND RAMMED INTO A PARKING SPEED HUMP AS I WAS PUSHING IN THE EMERGENCY BRAKE, AND STANDING ON THE REGULAR BRAKE. THE SPEED HUMP STOPPED ME. THE CAR WAS TAKEN TO NEWTON CHEVROLET IN CHATTANOOGA FOR REPAIR. A PIECE OF THE THROTTLE BODY ACTUALLY BROKE OFF AND WENT INTO THE MANIFOLD. THE PIECE WORKED ITS WAY DOWN INTO THE HEAD AND MESSED UP THE VALVES. I CALLED GM CUSTOMER ASSISTANCE AFTER I GOT THE REPAIR BILL FOR $1900.00. I WAS TOLD THAT GM WOULD NOT TAKE RESPONSIBILITY FOR THE THROTTLE BOTTLE BREAKING APART, THAT THERE WERE NO BODILY OR PROPERTY DAMAGES. THE WEEK OF THE INCIDENT WAS SPRING BREAK FOR THE ATLANTA SCHOOL SYSTEM SO THE TRAFFIC WAS LIGHTER THAN USUAL. IF NOT FOR THIS, I AM SURE I WOULD HAVE CAUSED A MAJOR CAR PILE UP BECAUSE OF THE BUMPER TO BUMPER TRAFFIC IN ATLANTA. I GUESS AT LEAST THAT WOULD HAVE STOPPED THE CAR. I TOLD THE REP. FROM GM THAT I WAS NOT SATISFIED WITH HIS ANSWER AND WANTED TO SPEAK TO SOMEONE HIGHER IN AUTHORITY. HE TOLD ME THAT HE WAS THE END OF THE LINE AND THAT THE DECISION WAS MADE AND WOULD NOT BE REVERSED. I WAS TOLD TO HAVE A NICE DAY... I HAVE SEEN SEVERAL OTHER COMPLAINTS ON THE INTERNET WITH JIMMY THROTTLE PROBLEMS, BUT NONE AS SEVERE AS MINE. *AK
ACCELLERATOR STICKS AND ONLY A GMC DEALER HAD THE RIGHT STUFF TO FIX, THEY SAY IT GOES ON EVERY 30,000 MILES AND IT SHOULD NOT HAPPEN, ONCE YOU FIX IT YOU SHOULD NOT HAVE TO PAY AGAIN TO FIX IT.*AK
WHEN PRESSING ON THE GAS PEDAL IT DOES NOT GO, AND WHEN IT DOES IT FLIES. CONSUMER ALMOST HIT A LADY WHEN INCIDENT OCCURRED, DEALER IS AWARE OF THE PROBLEM, DEALER CAN REMEDY THE PROBLEM. *AK
VEHICLE EXPERIENCED ENGINE SURGE ALMOST CAUSING VEHICLE TO RUN STOP SIGN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .