Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Aug 12, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 274 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1997 GMC Jimmy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Body & structureSteeringSuspension
Filed Aug 12, 2014
TL* THE CONTACT OWNS A 1997 GMC JIMMY. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT SUSPENSION. THE STEERING WAS DIFFICULT TO MANEUVER WHEN TURNING THE VEHICLE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. AN INDEPENDENT MECHANIC STATED THAT THE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
NHTSA ID
10621744
Incident
Feb 28, 2014
Mileage
210,000 mi
ElectricalEngineFuel system+5 more
Filed Sep 8, 2005
TRANSMISSION FAILURE / REPLACED TRANSMISSION - UPPER & LOWER BALL JOINT FAILURE / REPLACED UPPER & LOWER BALL JOINTS - REAR WINDOW WIPER FAILURE / INOPERABLE AT THIS POINT - EXTREMELY EXPENSIVE REPLACEMENTS WITH NO OLD PARTS AVAILABLE AT THIS POINT. EVENTS LEADING UP TO FAILURE I CAN ONLY ATTRIBUTE TO SEVERELY POOR MANUFACTURING OF PRODUCTS, THERE WAS NO OPERATING MISUSE OR ABUSE. ALSO OTHER PARTS THAT HAVE FAILED AND HAVE SINCE BEEN REPLACED ARE THE: ALTERNATOR, FUEL PUMP, FUEL PRESSURE REGULATOR AND COOLING SYSTEM FAILURES. *JB
NHTSA ID
10135766
Incident
Nov 15, 2004
Mileage
70,000 mi
EngineSteering
Filed Jul 12, 2004
THE 1997 GMC JIMMY JUST SHUTS OFF. THIS OCCURS AT NO SPECIAL TIMES AND WITH NO IDENTIFIABLE CIRCUMSTANCES PRECEDING THE SHUTDOWN. THE ENGINE AND ALL CONTROL SYSTEMS SIMPLY STOP. THIS HAS HAPPENED NUMEROUS TIMES AND THERE IS NO RYHME NOR REASON FOR THE FAILURE. IT HAS HAPPENED MANY TIMES IN A SINGLE EVENING AND THEN GONE MONTHS BEFORE RECURRING. COMPUTER DIAGNOSES, NO CODES FOUND BY MECHANIC. SINCE IT HAS ALWAYS FAILED WHILE THE VEHICLE WAS IN MOTION, USUALLY AT HIGHWAY SPEEDS, CONTROLLING THE VEHICLE BECOMES A REAL CONCERN. LOSS OF POWER STEERING CAN EASILY CAUSE A LOSS OF CONTROL AND A SERIOUS ACCIDENT. THE JIMMY ALWAYS RESTARTS EASILY AFTER TEN SECONDS OR SO. OF COURSE AT 70-75 MILES PER HOURS THAT CAN SEEM LIKE A VERY LONG TIME INDEED. *LA
NHTSA ID
10080869
Incident
Sep 4, 2003
ElectricalFuel systemInterior & seats+4 more
Filed Jan 9, 2004
UPPER & LOWER BALL JOINT SNAPPED WHILE DRIVING HAD TO REPLACE BOTH ALONG WITH IDLER ARM PITMAN ARM & TIE ROD ENDS , HAD RECEIVED NOTICE ABOUT POSSIBLE FAILURE ON THESE WHEN I CALLED GMC THEY REPORTED MY CAR WAS NOT INCLUDED IN THIS POSSIBLE RECALL. COST OF 1500.00 ALSO FUEL PUMP FAILED COST OF 700.00 NOW DRIVER SIDE DOOR IS DEFECTED WILL NOT CLOSE , PROBEMS WITH ELECTRICAL SYSTEM LOCKS ,WINDOWS, LIGHTS INTERIOR & EXTERIOR,WIPERS WILL ONLY WORK OCCASIONALLY, FUEL GAUGE STICKS. *AK
NHTSA ID
10052763
Incident
Jan 1, 2002
SteeringSuspension
Filed Jul 31, 2003
CONSUMER CALLED COMPLAINING ABOUT PROBLEMS WITH THE LOWER BALL JOINTS AND PITMAN ARM. DEALER WAS CONTACTED AND STATED THAT THERE IS DIFFERENT PROBLEMS WITH THE LOWER BALL JOINTS SEPARATING AND THE PITMAN ARM NEEDED TO BE REPLACED. MANUFACTURE WAS CONTACTED AND STATED THAT HER VIN NUMBER WAS NOT INCLUDED. *PH
NHTSA ID
10031784
Steering
Filed Jun 24, 2003
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE STEERING BOLTS ARE LOSE, AND IT IS CAUSING THE STEERING WHEEL TO JUMP AROUND, MAKING IT HARD FOR CONSUMER TO STEER THE VEHICLE. DEALER NOTIFIED.*AK
NHTSA ID
10024782
Incident
Apr 15, 2003
Steering
Filed Jan 10, 2003
Crash reported1 injury reported1 death reported
1997 GMC JIMMY - STEELING FAILED WHILE DRIVING AT LOW RATE OF SPEED AS APPROACHING A CURVE IN ROAD. THERE WAS NO RESPONSE IN THE STEERING AND VEHICLE SUDDENLY VEERED OFF ROAD AND CRASHED INTO TREES.
NHTSA ID
10000917
Incident
Sep 17, 2001
Mileage
60,187 mi
BrakesEngineSteering+1 more
Filed Dec 3, 2002
Crash reported1 injury reported
THE DEALER KNEW ABOUT THE DEFECTS TO THIS VEHICLE AND REFUSED TO FIX THEM AFTER RECEIVING 3 SEPARATE ESTIMATES. 2 DAYS AFTER I REPEATEDLY WENT BACK TO THE DEALERSHIP TO REPORT THESE SAFETY HAZARDS THE DEALER CONTINUED TO REFUSE TO FIX THE PROBLEMS AND I HAD A CAR ACCIDENT DUE TO THE DEFECTIVE VEHICLE. THE DEALER COMPLIANCE BOARD HAS A CURRENT CASE AGAINST THE DEALER AND HE HAS ONLY AGREED TO TAKE HIS VEHICLE BACK. THE DEALER HAS REQUESTED THE DAMAGE FROM THE MOTOR VEHICLE ACCIDENT NOT BE FIXED BY THE INSURANCE COMPANY. THE DAMAGE PRIOR TO THE SALE WAS SO EXTENSIVE FROM WATER OR FLOOD DAMAGE THAT THE ENGINE IS COMPLETELY RUINED. IT WILL NOT PASS EMISSIONS. MY FEAR IS THAT THE NEXT UNSUSPECTING CONSUMER WILL BE DECEIVED BY THIS DEALER AND THIS VEHICLE AND I BELIEVE THE NEXT PERSON WILL NOT BE AS LUCKY. I SHOULD BE DEAD RIGHT NOW. THE AIRBAG NEVER DEPLOYED AND I BELIEVE IT SHOULD HAVE, WHICH MAY ALSO INDICATE THAT THEIR IS ALSO SOMETHING WRONG WITH THE AIRBAG SYSTEM. THERE MAY NOT EVEN BE AN AIR BAG IN THIS VEHICLE EVEN THOUGH IT STATES THERE IS ONE. THIS DEALER WILL GET THIS VEHICLE BACK AND I AM SURE THAT INSTEAD OF SELLING IT AS A SALVAGE VEHICLE HE WILL AGAIN SLAP A PRICE TAG ON IT AND RE-SELL IT IMMEDIATELY WITHOUT FIXING IT. DT
NHTSA ID
770359
Incident
Oct 24, 2002
Powertrain (other)SteeringSuspension
Filed Jan 31, 2002
WHILE PULLING INTO DRIVEWAY, UPPER BALL JOINTS FELL APART WITHOUT PRIOR WARNING. TOOK VEHICLE TO BE FIXED AND WAS TOLD ABOUT RECALL 01 I 018 000 THAT DEALS WITH A SIMILAR PROBLEM CONCERNING UPPER BALL JOINTS. *AK LEFT WHEEL SPEED SENSOR WAS MISSING. REPLACED INNER CV BOOT. *YH
NHTSA ID
8003367
Incident
Oct 11, 2000
Heating & air conditioningDriver assistanceEngine+6 more
Filed Jan 23, 2002
VEHICLE SUDDENLY ACCELERATED WHEN IDILING. DEALER HAS BEEN CONTACTED, AND HAS REPLACED FUEL INJECTORS. PLEASE PROVIDE FURTHER DETAILS.*AK THE HEATING SYSTEM MALFUNCTIONED DUE TO HEATING CORE FAILURE. THE A/C WAS NOT BLOWING WARM AIR. THERE WAS A CLICKING NOISE FROM THE ENGINE AREA BECAUSE THE POWER STEERING PUMP WAS LEAKING FLUID. THE VEHICLE LEANS TO THE LEFT DUE TO TORSION BAR OUT OF ADJUSTMENT. FRONT LEFT AND RIGHT AXLE SEALS WERE LEAKING. TRANSMISSION WAS LEAKING. BACK WINDOW HAD AIR LEAK. THE REAR WIPER STICKS DUE TO WIPER MOTOR FAILURE. FRONT END MAKES CLUNKING NOISE DUE TO BALL JOINT FAILURE. THERE WAS CLUNK NOISE WHEN SHIFTING INTO GEAR DUE TO REAR D-SHAFT AND U-JOINT FAILURES. THE INTAKE GASKET WAS LEAKING AND WAS REPLACED. THE THROTTLE STICKS. THE SERPENTINE BELT FAILED AND WAS REPLACED. *YH
NHTSA ID
8002671
Incident
Jan 1, 2002
SteeringSuspension
Filed Oct 25, 2001
VEHICLE HAD NO DEFECTIVE BALL JOINTS UNTIL AFTER VEHICLE WAS TAKEN TO DEALERSHIP.*AK CONSUMER WAS INFORMED THAT THE UPPER/LOWER BALL JOINTS NEEDED TO BE REPLACED AS WELL AS THE IDLER ARM TO PASS INSPECTION, CONSUMER COULD NOT UNDERSTAND WHY A VEHICLE WITH ONLY 39,532 WOULD NEED SUCH PARTS, CONSUMER WAS LATER INFORMED THAT GMC WOULD REPLACE THE PARTS AT NO CHARGE DUE TO THEIR GOODWILL PROGRAM, HOWEVER CONSUMER STILL HAD TO PAY FOR THE LABOR CHARGE, CONSUMER WAS THEN INFORMED BY A FRIEND THAT THERE WAS A RECALL FOR UPPER BALL JOINTS, BUT WHEN CONSUMER CONTACTED GMC SHE WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL.*JB
NHTSA ID
898244
Incident
Feb 1, 2001
Powertrain (other)Steering
Filed Sep 25, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
752581
Incident
Oct 12, 1999
ElectricalFuel systemPowertrain (other)+1 more
Filed Sep 25, 2001
THIS VEHICLE HAS BEEN A NIGHTMARE...UNFORTUNATELY IT WAS A SPUR OF THE MOMENT PURCHASE. ALTHOUGH USED, WITH ONLY 39,000 MILES, I THOUGHT I WOULD BE OK SINCE IT HAD AN EXTENDED WARRANTY TILL 72,000. I HAVE REPLACED BOTH UPPER AND LOWER BALL JOINTS, IDLER ARM, ALTERNATOR, BELT TENSIONER, IGNITION SWITCH, 4WD SENSORS, GAS GAUGE SENSOR, LEFT REAR AXLE SHAFT AND BOTH REAR AXLE BEARINGS. AT LEAST THESE WERE ALL COVERED UNDER THE WARRANTY, BUT NOT THE RENTAL CARS FOR ALL THE TIME THE TRUCK SPENT IN THE SHOP. NOW THE VEHICLE HAS 90,000 MILES AND THE DEALERSHIP IS TELLING ME THAT THE RECALL FOR THE BALL JOINTS DOES NOT PERTAIN TO MY TRUCK (THE VIN # IS NOT INCLUDED), THE TRANSMISSION DIPSTICK IS RUSTED (I'VE SEEN SEVERAL COMPLAINTS BUT NO RECALL), MY ACCELERATOR PEDAL STICKS SEVERELY (ALSO NUMEROUS COMPLAINTS), AND I'VE ALREADY REPLACED (OUT OF POCKET COST OF $1700) A COMPLETE REAR END. I OWE MORE THAN THIS VEHICLE IS WORTH...BUT WILL NEED TO GET RID OF IT SOON BECAUSE I DO NOT FEEL SAFE DRIVING MY SON AROUND IN IT. MANY OF THESE PROBLEMS COULD HAVE CAUSED A SERIOUS ACCIDENT...
NHTSA ID
752579
Incident
Dec 11, 2000
Steering
Filed Aug 3, 2001
WHILE DRIVING READ A NOISE AND LOST POWER STEERING. THEN, STARTED DRIVING SLOWLY. TENSIONER BROKE AND PART OF BELT ALSO BROKE.*AK *SLC
NHTSA ID
893414
Incident
May 29, 2001
Other / unspecifiedSteering
Filed Feb 8, 2001
Crash reported1 injury reported
WHEN APPLYING ABS BRAKES WHEN ON A ICY SURFACE, POWER STEERING LOCKS UP UNTIL YOU COME TO A FULL STOP. ALSO AIR BAG DID NOT DEPLOY UPON DIRECT FRONTAL IMPACT AT 30 MPH INTO SLATE MOUNTAIN. WHEN CHANGING A TIRE, JACK SLIPPED OUT OF THE LOCKED POSITION AND DROPPED THE VEHICLE.
NHTSA ID
740641
Incident
Jan 8, 2001
Steering
Filed Apr 18, 2000
FRONT UPPER AND LOWER BALL JOINT AND IDLE ARM NEEDED REPLACEMENT.
NHTSA ID
721628
Incident
Dec 29, 1999
EngineExterior lightingSteering+1 more
Filed Jul 10, 1999
PAN GASKET FAILED CAUSING TRANSMISSION TO LEAK. MJS
NHTSA ID
547339
Incident
Aug 25, 1998
Steering
Filed Apr 21, 1997
WHILE DRIVING STEERING GEAR BOX BECAME INOPERATIVE, CAUSING SEVERE DIFFICULTY IN MANEUVERING AND CONTROLABILITY. DEALER REPLACED POWER STEERING GEAR BOX. *AK
NHTSA ID
811400
Incident
Apr 16, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own