2016 GMC Sierra 1500 Suspension Problems

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the contact stated that the steering wheel failed to turn into the intended direction. The contact stated that the steering wheel was 15 meters from center. Additionally, the contact stated that the vehicle drove abnormally rough. The vehicle was taken to the dealer where it was diagnosed with upper control arms failure. The contact was informed that the upper control arms needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the lower control arms, four alignments, and all four tires were replaced. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.

NHTSA ID

11670359

Incident

Jun 30, 2019

Mileage

59,000 mi

My 2016 gmc Sierra transmission going out again first time locked up and researched everyone I know that owns gmc says they have same issue replaced front drive train busted also and noticed the weld on the frame around steering box and frame has one weld pass very thin rusting away already I've done replaced engine front diff fuel pump now airbag warning keeps going off and my radio has security build in it keeps locking up so I think my entire gmc sjo I ld be recalled replaced with a better used one at least gmc make it right allow me a safe auto for what I paid for so please check transmission on all 2016 gmc trucks suv before someone gets killed over malfunction and airbags an on board computer shutting down my email [XXX] I'd be happy to allow gmc builders to take it and learn from defaults in it I know I had service dept Thornhill auto chapmanville wv service a brake recall on it and the web sites continue saying no recall please email any help thank you for everyone's time helping me INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11506733

Incident

Feb 11, 2023

Sensor temperature transmission

NHTSA ID

11498824

Incident

Nov 1, 2022

The truck shakes on right side, it has done this in the past and was taken into the dealer for repair it worked for a few months then it was back and not it has returned again. it is to the point that if feels unsafe to drive

NHTSA ID

11421871

Incident

Jun 10, 2021

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE STEERING AND SUSPENSION EITHER LOCKED UP OR WAS VERY LOOSE WHILE DRIVING APPROXIMATELY 30 MPH. ADDITIONALLY, THE STEERING EITHER CEASED OR BECAME LOOSE. THE CONTACT CONTACTED ED BOZARTH CHEVROLET COMPANY, INC. (2001 S HAVANA ST, AURORA, CO 80247, (720) 773-5338) WHO STATED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ID

11402573

Incident

Mar 8, 2021

Mileage

56,000 mi

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT FAILED INSPECTION FOR HAVING DEFECTIVE BALL JOINTS ON BOTH SIDES, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,000.

NHTSA ID

11255969

Incident

Sep 14, 2019

Mileage

46,000 mi

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING 75-80 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

NHTSA ID

11240568

Incident

Jul 19, 2019

Mileage

23,000 mi

FRONT END UPPER CONTROL ARMS AND STRUTS ARE BROKEN CAUSING A GRINDING POPPING SOUND. MY VEHICLE HAS NEVER BEEN OFF ROADING, ALL HIGHWAY MILES. NHTSA SHOWS A RECALL ARTICLE ON THIS PARTICULAR MECHANICAL ISSUE (SEE ATTACHMENT) AS A RECALL FOR 2016 MODELS. MY VEHICLE HAS NOT REACHED THE THREE YEAR WARRANTY, BUT IS OVER THE 36,000 MILE WARRANTY. SINCE IT HAS BEEN A RECALL ISSUE, I AM REQUESTING A RECALL THAT GM SHOULD TAKE CARE OF. HOWEVER, GM REFUSES TO HANDLE ALL COST BECAUSE IT IS OUT OF 36,000 MILE WARRANTY.

NHTSA ID

11203126

Incident

Feb 1, 2019

Mileage

51,000 mi

SUSPENSION ISSUE, RANDOM VIBRATION AT SPEEDS OVER 65 MPH THAT COME AND GO. SAME SITUATION AS WHAT OCCURS IN THIS YOUTUBE VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=R7R85U1RAMA

NHTSA ID

11141276

Incident

Aug 1, 2018

Mileage

25,000 mi

RECALL# 42190 UPPER CONTROL ARM BROKE ON MY GMC SIERRA 1500. I WAS DRIVING OUT OF A CHURCH PARKING LOT AND MADE A LEFT TURN ON TO A CITY STREET AND MY RIGHT FRONT PASSENGER TIRE FELL OFF. I CONTACTED GM WARRANTY DEPARTMENT AND GOT IT TOWED TO DALTON MOTORS IN MARIANNA, AR. THE TECHNICIAN STATED THAT I HAD BEEN IN AN ACCIDENT. THAT WASN'T TRUE. HE CALLED SUNRISE GMC IN MEMPHIS, TN OFF COVINGTON PIKE AND TOLD THEM ALL TYPES OF LIES AND TO NOT FIX IT. I TOOK IT TO SUNRISE ON NOVEMBER 20, 2017 AND THE TECHNICIAN LOOKED AT IT FOR 5 SECONDS AND SAID I HIT A POT HOLE AND THAT HE WOULD NOT FIX IT OR HONOR MY WARRANTY. A POT HOLE DIDN'T CAUSE THIS PROBLEM. I CURRENTLY HAVE A 5 YEAR 36,000 MILE WARRANTY THAT COVERS THIS PROBLEM. THERE IS ALSO A CURRENT RECALL ON THIS ISSUE AND I WAS NOT NOTIFIED WHEN I PURCHASED THE VEHICLE. I HAD TO LOOK IT UP ON MY OWN.

NHTSA ID

11047554

Incident

Nov 7, 2017

Mileage

33,128 mi

8 SPEED TRANSMISSION BUCKS, HESITATES, LURCHES FORWARD, CLUNKS, WHILE IN DRIVE. THE CONTINENTAL TIRES ARE CUPPING, WHICH GM SAYS IS CHARACTERISTIC OF THE BRAND. THE TRUCK VIBRATES WHILE AT 25MPH, AROUND 50MPHM AND 65-75MPH. WHILE IN AWD/4WD AT 30 AND 50MPH, THE DRIVELINE MAKES A WHINING NOISE AND VIBRATES SOMETIMES.

NHTSA ID

10983568

Incident

Sep 7, 2016

I PURCHASED MY 2016 GMC SIERRA SLE DOUBLE CAB ON 9/13/2016. MY TRUCK BEGINS TO VIBRATE/SHAKE AT 40 MPH AND GETS PROGRESSIVELY WORSE TO 70 MPH. THE SHAKE CAN BE FELT IN THE DRIVERS SEAT AND FLOOR. THE CENTER CONSOLE SHAKES AND SHUDDERS MAKING ME FEEL NAUSEOUS AND DIZZY WHILE DRIVING AT HWY SPEEDS. I RETURNED THE TRUCK TO THE DEALER WITHIN THE FIRST 500 MILES. THE WHEELS AND TIRES WHERE FORCED BALANCED WITH NO RELIEF AND THEN ALL FOUR TIRES WERE REPLACED. THE WHEELS AND TIRES I PURCHASED WITH THE VEHICLE WERE A DEALER ADD OF GM 22" WHEELS AND TIRES. THE VIBRATION WAS NOT AS APPARENT AFTER THE NEW TIRES WERE PUT ON BUT NOW THAT I HAVE PUT AN ADDITIONAL 1700 MILES ON THE TRUCK, THE VIBRATION AND SHAKE IS BACK AS ORIGINALLY REPORTED. DURING A 3 HOUR ROAD TRIP ON 11/2/2016 I HAD TO STOP AND LET MY PASSENGER CONTINUE THE TRIP BECAUSE I WAS ILL FROM THE SHAKING AND VIBRATIONS. MY SALES PERSON INITIALLY TOLD ME THAT WHAT I WAS EXPERIENCING WAS HOW 22" WHEELS FEEL. I HAD A 2012 SILVERADO LT Z71 AND A 2014 SILVERADO LT THAT HAD LARGE WHEELS AND I DID NOT HAVE. ANY SHAKING OR VIBRATIONS. I HAVE MADE ANOTHER APPOINTMENT WITH ANOTHER DEALER TO SEEK RELIEF. *TR

NHTSA ID

10924155

Incident

Nov 2, 2016

THE 2016 GMC SIERRA HAS A CONSTANT VIBRATION WHICH IS FELT THROUGH THE SEATS AND THE STEERING WHEEL. THE CONDITION IS IDENTICAL TO THOSE SUBMITTED FOR THE 2014 AND 2015 GMC AND CHEVROLET MODELS

NHTSA ID

10908659

Incident

Aug 28, 2016

Mileage

500 mi

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

NHTSA ID

10896801

Incident

Jan 7, 2016

Mileage

100 mi

I PURCHASED A NEW GMC SIERRA FROM ROYAL AUTOMOTIVE GMC IN VESTAVIA, AL ON MAY 12, 2016. SINCE THE TIME OF PURCHASE, THERE HAS BEEN A VIBRATION PRESENT, AND NOTICEABLE AT SPEEDS ABOVE 60 MPH. I HAVE TAKEN THE VEHICLE IN TO ROYAL THREE TIMES AND THEY HAVE YET TO REMEDY THIS ISSUE. WHILE OBVIOUSLY ANNOYING, THE ISSUE CAUSES ME HEADACHES, AND I QUESTION WHETHER IT COULD LEAD TO SAFETY ISSUES. I'M CURRENTLY WORKING DIRECTLY WITH GM ON THE ISSUE, BUT THERE IS STILL NO RESOLUTION.

NHTSA ID

10893169

Incident

May 12, 2016