CORRODED GROUNDING STRAP FAILED CYLINDER 5 GLOW PLUG CIRCUIT CRACKED AND SEPARATED EXHAUST BACKPRESSURE VALVE
- NHTSA ID
- 11753543
- Incident
- Jul 22, 2026
Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2021 GMC Sierra 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
CORRODED GROUNDING STRAP FAILED CYLINDER 5 GLOW PLUG CIRCUIT CRACKED AND SEPARATED EXHAUST BACKPRESSURE VALVE
P1098 code indicating stuck/ unresponsive engine coolant control valve. N252508341 exists for this part; however claim is my VIN is not covered under the bulletin or included on any standard warranty coverage. Part should last more than 150k miles, vehicle less than 90k. Less than 2 weeks ago suffered a complete EBPV failure that destroyed coolant and DEF lines, also not covered. No explanation for why my specific VIN (a 3.0L diesel in the supposedly covered MY) is excluded. Have been unable to find evidence of any applicable vehicles that were 'covered' under this bulletin. Fault forces an unexpected derate which can engage while accelerating, including while merging into freeway traffic. This is an obvious safety hazard. Engine check light illuminates approximately 30 to 60 seconds before derate limits top speed and throttle response. No messages to operator. Dealer has confirmed issue.
I am submitting supplemental evidence regarding my 2021 GMC Sierra (VIN [XXX]) for Recall Query RQ26001, Campaign 25V-274. Despite multiple repair attempts, my vehicle remains unsafe and non-compliant with GM Service Bulletin N252494002. The recall remedy was performed deficiently. [XXX] Northeast Buick GMC installed a remanufactured short block instead of the required complete engine, reused the original seized-engine oil pan (which continues to leak), and failed to address critical electrical damage. Documentation proves they deleted Labor Operation 14BUZ (Engine Electrical) after their technician noted a blown mega fuse. A second dealer, Penske Chevrolet, subsequently deleted Labor Operation 77CVZ01 from my repair order, demonstrating a systemic pattern of ignoring recall-required repairs. Electrical damage has cascaded, resulting in a burnt fuse block and active faults P0615, P0617, P26E4, P26E6, U0623, and U0284. More critically, within 24 miles of my last service, the vehicle developed a new, severe safety failure: the "Service Brake Pad Monitor" system failed, accompanied by a red "Service System" dashboard alert and a noticeably spongy brake pedal. These brakes were recently serviced, yet this failure introduces a new risk of crash not present prior to the recall "remedy." GM Executive Resolution Case XXX has provided no resolution, reimbursement, or safety assurance, ignoring all deadlines since XXX. I possess extensive documentation, including service orders showing deleted labor operations and diagnostic logs. I request this update be integrated into the investigation of RQ26001, as the current remedy is demonstrably ineffective and has exacerbated safety hazards. The manufacturer’s refusal to remediate these issues, despite my compliance, leaves me with an unsafe vehicle and significant financial loss. I am prepared to provide all supporting records to substantiate this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dashboard lit up with engine light and stated that there's no compulsion
While driving my vehicle, the engine and transmission lost power and the check engine light came on. The vehicle went into limp mode and engine propulsion was limited. Had I been traveling at a faster speed, this would have been very unsafe. After coming to a stop, placing the transmission in reverse did not move the vehicle and there was a grinding noise. I was able to savely move forward in limp mode, but the shifting was harsh. I was able to find an empty parking lot to safely park. The truck was towed to Jim Winter dealership in Jackson MI for inspection.
So I made an appointment to have my truck recalled and the Wednesday before I took it, and it cranked no start and I called the dealership. Ask if they had any other those like this and they said that it could be the fuel injector module and so I got it to a mechanic shop to read the codes and it gave me a code p062b and I asked the dealership to look into it and they never figured out what we were not wrong. I just testing the battery. Well, then I got it back after the recall was done and new transmission valve body put in and about 30 miles down the road it started to shake violently and had a flashing engine light so I got it home called the dealership the next morning because they were closed set up another appointment got it to the dealership dealership said it had a couple misfires but since it wasn’t over 100 they weren’t concerned even though I’m pretty sure it is related to the fuel model going out because it has been cranking rapidly whenever I try to start it, but they won’t do anything to figure out what’s wrong?
My truck will not start when I press the push-button ignition. After waiting a few seconds and trying multiple times, it typically starts on the third attempt. Additionally, it will not restart after the auto stop feature activates at stop signs or traffic lights. This is very concerning, especially when pulling into oncoming traffic, as I’m worried the truck could shut off while I’m crossing. I have already had the battery, starter, and alternator checked, and all components tested fine. However, the issue is still occurring. There are also no warning lights or messages displayed on the dashboard.
Coolant Control Valve
While driving into work, I noticed a knocking sound from the outside of the vehicle. Once parked, upon further inspection I narrowed down the area of the noise to the bottom rear of the engine/front of transmission. Fortunately, I was able to park in front of my office building and wasn’t stranded on the side of the road but under different circumstances it could've been the side of a busy highway or hours from home. I had the vehicle towed to the dealership I originally purchased from, the dealership was able to duplicate the issue with me present. Later that afternoon I was informed that the engine had failed and a replacement would be ordered. There was no prior indication of a problem or warning/CEL’s. The engine failed after the dealership had completed the engine recall ( pico test and 0-40W oil change ) related to the vehicle. I am reporting this in hopes that it helps with the investigation. This has been very disappointing for me as I have supported the brand of vehicle for many years. Only to have many issues under 80,000 miles and to lose confidence in the vehicle I purchased and the company.
Began with a misfire on cylinder 5 code P0305. Replaced spark plugs, wires, and coil pack. Misfire still existed. Fuel injector on cylinder 5 was stuck open and had to be replaced. Misfire still existed. No spark from new coil pack on cylinder 5, replaced coil pack connector. Misfire still existed, but lifter tick became present. Removed cylinder head and found exhaust lifter on cylinder 5 was bad and needed replaced. Currently awaiting parts delivery (only available through GM dealer). Have been without vehicle for 7 weeks now. Was told this was most likely related to Active Fuel Management.
The DEF tank in my truck is defective and its the second time in the last 14 months it has broke. The part is now back ordered and according to the dealership this is a nationwide issue regarding these specific trucks. I have contacted around 10 dealers in my area and all tell me the same thing that they have multiple trucks waiting on the same issue. I have not had my truck for over 2 months and have no idea when i will be getting it back due to dealership having no idea when the part will be released due to the back order. This seems to a huge issue with these trucks and GM is doing nothing to help resolve it. I've reached out to GM directly and get no assistance and now have made 2 payments on my truck and the dealership refuses to give me a loaner vehicle. i am looking for some help or relief on what to do to go about my issue
Engine developed a low knock type noise just above idle while beginning to move in the parking lot. It was also noted pulling away from an intersection at low rpm under light acceleration. Oil pressure was normal, 30 psi and approximately 50-60 at cruising speed. Low level knock began earlier in the day but no other symptoms. Oil level was checked and found to be at proper level. At mile 2 into my trip a chirping/ squeak type noise was heard under light throttle and light load at approximately 1500 rpm. The noise stopped when accelerator was released. Rough running sensation followed the noise under the load. Noise returned when the accelerator was pressed and then the engine stopped running while traveling 45-50 mph. Placed the shifter to neutral and attempted to restart, engine rolled slowly for a brief moment and then locked up entirely. Starter only clicks when attempted after that. Vehicle left me stranded with no heat on the shoulder of the highway in the dark in Northern Michigan on March 5, ambient temp was 28 degrees. Vehicle towed to closest dealership which is also where it was purchased for inspection on 3/6/2026. General motors customer care contacted and case opened. No assistance with repair at time of callback.
On the afternoon of 01/20/26, I was merging onto the highway in my 2021 GMC Sierra 1500 when a loud bang was heard from the engine compartment at approximately 60 mph. Immediately after the ban was heard, several indicator lights on the dashboard were illuminated, including the ESC, check engine light, and parking brake light. A power loss was felt when attempting to accelerate and the banging noise worsened anytime the accelerator was depressed. I was able to drive the vehicle to the nearest GM dealership that coincidentally was at the closest exit off of the highway I was traveling on. The dealership performed diagnostic and determined that the damage was caused due to the ongoing GM recall associated with Safety Recall N252494000. My vehicle had previously been inspected as part of the recall and was found to have passed. Vehicle had been driven approximately 4,000 miles after recall was performed.
The contact owns a 2021 GMC Sierra 1500. The contact stated that after driving on a trip, the contact noticed that the vehicle had lost 10 MPG after a software update was performed. The check engine warning light was illuminated. The vehicle was taken to Richardson Chevrolet (3825 S Huron Rd, Standish, MI 48658), who confirmed that the vehicle was working as designed. The check engine warning light was reset. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,000.
Transmission valvebody failure, causing rapid, repeated rear wheel lock ups. Videos can be provided. These happen almost daily at highway speeds. This will cause a very bad accident
I am an active U.S. Air Force member. My 2021 GMC Sierra 1500 failed GM Recall N252494003 on Sept 29, 2025 (L87 engine loss of propulsion). GM states this defect can cause sudden engine failure and loss of propulsion, increasing crash risk. Despite the confirmed failure, Ocean Cadillac (Miami, FL) told me to keep driving the unsafe vehicle and refused all Courtesy Transportation. The Service Manager admitted in writing that the engine failed, the defect can cause loss of propulsion, and the replacement engine is delayed under GM National Control for up to 3 months — yet they still denied me a loaner or rental. His statements contradict the GM documents he attached: • GM Bulletin DCS7222 says Courtesy Transportation CAN be provided during L87 recall downtime and dealers MUST consider loaners/rentals. • GM FAQ N252494002 says Courtesy Transportation IS available for this recall. • GM FAQ lists recall symptoms (check engine light, hesitation, high RPM, reduced power) — NOT battery drain. • GM states: “If the engine fails, the vehicle WILL lose propulsion.” Ocean Cadillac ignored these rules and put me back on the road in a known unsafe vehicle. As an American manufacturer, GM has a responsibility to protect American drivers. Their failure to follow recall procedures placed me, my family, and other motorists at risk. I request NHTSA investigate whether GM/Ocean Cadillac are complying with recall safety requirements and whether customers are being told to drive unsafe vehicles after confirmed failures.
I was driving on the freeway and my gmc Sierra at4 received a notification that I could could no longer accelerate. I pulled off to the side as safely as I could in a slanted hill in a major freeway with no shoulder. I sat on the side of the road for 45 min and then ran out of diesel gas waiting for the tow truck. We took into gmc and they said nothing was wrong, we were out of gas. But I ran out of gas waiting for the tow truck. The truck never shut off and ac still going, I just couldn’t accelerate. We’ve had the truck in the shop every single month for the past year for sensor issues and replacements and have all the documentation of the last few years of similar issues. No extensions of warranty’s nothing. Well we started to smell something burning this week and now we were told today we have a faulty fuel pump that will cost us $1,000 to fix and is not covered under our warranty. The truck is still under warranty, so why is something in relation to the power train not covered? There is a current t recall on other gmc models of this year for this fuel pump issue and the safety recall is EXACTLY what happened to us on the freeway and the issue we have now. Why has this not been extended to other GMCs????? My entire family could have died on the side of the freeway!!
Fuel tank leaking.
I own a 2021 GMC Denali with a 6.2L V8 L87 engine and 45,500 miles. I have confirmed the presence of metal shavings in the oil and oil filter, indicating that the engine is beginning to fail. When I took the vehicle to my local dealership, I was informed that there is currently no fix for this issue and was advised to continue driving the vehicle. This poses a serious safety risk—not just to me and my family but also to others on the road. A sudden loss of power could lead to a dangerous accident, and I do not want to be responsible for something preventable that could harm innocent people. My concern is that GM is aware of this engine issue but has instructed me to keep driving the vehicle, despite the known defect. How can GM be allowed to avoid accountability for such a critical safety matter? If a fatal accident were to occur, would the responsibility fall on GM or the NHTSA for failing to act? It’s also troubling that GM continues to profit by selling new vehicles, including the 2025 models, with similar issues, all while neglecting to provide solutions for affected customers like me. I purchased this $80,000 truck in good faith, but now no dealer wants to trade or buy these trucks without me taking a significant financial loss—something GM should be responsible for. As a taxpayer, I find it unacceptable that we bailed out GM in the mid-2000s, yet they continue to disregard accountability for their actions. I urge the NHTSA to take this issue seriously. A specific deadline should be set for GM to resolve this issue, and they should face daily penalties for every day they fail to provide a fix. If no resolution is possible, full refunds should be mandated. Please address this issue promptly, as it affects real people’s safety and financial well-being every day.
Was informed from by GM that my vehicle is involved with a recall an still hasn't been repaired
Engine experiences missing when accelerating in lower speeds ...also now, and since driving for a few thousand miles, f umes are entering cabin frequently and causing nausea, 'headaches and burning of mouth, lips and eyes .....all the time. My youngest granddaughter got sick and so did my oldest son just this past weekend! As far as I know , police or dealership never inspected , nor did they acknowledge it! No warning lamps appeared
- #5 injector failure, no. - Once the injector failed, the vehicle would violently shake when trying to accelerate. - Yes, was not covered under factory warranty but replaced by third-party extended warranty. -Yes, replaced by the dealership. -No warnings prior, once the injector failed warning for brake system check and vehicle mileage limits set in warning.
The engine coolant flow control valve position sensor is faulty. I brought mt truck in to my dealership and I have been waiting for over a month to get the issue fixed because “the part is on backorder”. This issue makes my truck sound like a jet engine because it makes the truck think overheating and causes the fan to come on at full blast. After drivinf for awhile it goes into “ reduced engine power mode” which is totally unsafe because it reduces the horse power to that of a lawn mower. It takes about 30 seconds to get from 0-60, so merging onto freeways or in conditions where you need extra speed its completely useless and increases the scenario of being rear ended, immensely.
Motor seized up while going around 65mph. Truck lost all power and would not start brought to dealer and they said that it was the crankshaft bearings and something with the connecting rods, the deal told me that they don’t know what to do and is waiting on GM. There is a recall for these issues but no fix. I’m just waiting for the dealer to tell me what’s next but they don’t even know.
Engine power reduced, could not accelerate, fuel pump issue and was bucking the engine Went to dealer and complained as gmc not working to help me, dealer fixed issue but said no other complaints out there and car was fixed, gmc called me several times and keeps saying no issues with the vin associated. The car was fixed but I am stuck with a truck that is probably not saleable once these issues continue. This issue happened initially with 30 k on it and dealer could not find the issue and this times at 61500 happened again
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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