RoadVitals

2011 GMC Sierra 2500 Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Aug 16, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 63 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2011 GMC Sierra 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Aug 16, 2024

The contact called on behalf of a Fire Department that owns a 2011 GMC Sierra 2500. The contact stated that while the Fire Department technician was performing a routine maintenance on the vehicle, the technician became aware that the sub frame was rusted with a hole in the sub frame. The vehicle was taken to the dealer, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-NA-255. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,252.

NHTSA ID
11608925
Incident
Aug 2, 2024
Mileage
29,252 mi
Body & structure
Filed Aug 16, 2022

Dash is cracked in multiple spots making it a safety concern when airbag is deployed.

NHTSA ID
11479602
Incident
Aug 16, 2022
Body & structure
Filed Jul 11, 2021

Unlocked driver door will not open from the inside and trapping the occupant.

NHTSA ID
11424304
Incident
Jul 11, 2021
Body & structure
Filed Oct 4, 2020

TRUCK FRAME AND UNDER BODY HAVE EXCESSIVE RUST

NHTSA ID
11362676
Incident
Oct 1, 2020
Mileage
39,874 mi
Body & structure
Filed Jul 2, 2020

MY DASHBOARD CRACKED BY THE PASSENGER SIDE AIRBAG ABOUT A YEAR AGO AND NOW IT IS CRACKING ABOVE THE GAUGE PANEL. IT CRACKED THE FIRST TIME WHEN I GOT IN IT AND STARTED HOME FROM WORK.THE SECOND CRACK ABOVE THE GAUGE PANEL I HAD JUST NOTICED A WEEK AGO.

NHTSA ID
11337209
Incident
Feb 29, 2008
Mileage
45,987 mi
Body & structure
Filed Jan 14, 2019

DASH CRACKED IN TWO PLACES IN FRONT OF DRIVERS SEAT TOP OF DASH. REASON IS DASH IS SINGLE PIECE DOESN T ALLOW FOR ANY FLEX

NHTSA ID
11169838
Incident
Sep 17, 2015
Mileage
57,000 mi
AirbagsBody & structure
Filed Oct 11, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMAPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD FRACTURED IN THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIR BAG COMPARTMENT AS WELL AS NEAR THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED JERRY'S BUICK GMC (3100 FORT WORTH HWY, WEATHERFORD, TX, 76087) AND WAS INFORMED THAT THERE WAS NO RECALL REGARDING THE FRACTURED DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11032883
Incident
Mar 1, 2017
Mileage
112,000 mi
AirbagsBody & structure
Filed Aug 10, 2016

I GOT IN MY TRUCK YESTERDAY AND NOTICED A CRACK IN THE DASH AT THE PASSENGER SIDE AIR BAG. THE CRACK WAS NOT THERE BEFORE. I AM CONCERNED THAT IF THE BAG DEPLOYS, THE CRACK IN THE DASH COULD BECOME A PROJECTILE OR CUT THE AIR BAG RESULTING IN A SERIOUS OR FATAL INJURY. MY TRUCK IS GARAGE KEPT AND IS NOT EXPOSED TO EXTREME TEMPERATURES.

NHTSA ID
10894866
Incident
Aug 9, 2016
Mileage
91,000 mi
Body & structure
Filed Jul 23, 2016

BROKEN DASH BOARD AT PASSENGER AIRBAG

NHTSA ID
10887940
Incident
Jul 9, 2014
Mileage
45,000 mi
AirbagsBody & structure
Filed Jun 26, 2016

THE DASH IS CRACKED AROUND THE PASSENGER SIDE AIRBAG WHICH COULD BE A SAFETY CONCERN DURING AIRBAG DEPLOYMENT WITH SHARP PIECES OF BROKEN DASH BEING PROPELLED TOWARDS OCCUPANTS.

NHTSA ID
10876683
Incident
Apr 2, 2016
Mileage
62,000 mi
Body & structure
Filed Jun 25, 2016

CRACKED DASH BY PASSENGER AIR BAG.

NHTSA ID
10876557
Incident
Jun 10, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .