RoadVitals

2011 GMC Sierra 2500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
63
Latest Sep 11, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 GMC Sierra 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags2027.4%
  • Engine68.2%
  • Powertrain (other)56.8%
  • Other / unspecified45.5%
  • Fuel system34.1%
  • Driver assistance34.1%
  • Steering34.1%
  • Tires & wheels34.1%
  • Seat belts11.4%
  • Transmission11.4%
  • Suspension11.4%
  • Exterior lighting11.4%
  • Visibility11.4%
  • Brakes11.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

20
reports

From owner reports, verbatim

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CAPPELLINO BUICK GMC (5411 TRANSIT RD, BUFFALO, NY 14221, (716) 650-4471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID 11414961 · filed May 3, 2021

NO DEALER CAN REPAIR MY TAKATA AIR BAG DUE TO GM NOT HAVING A REPLACEMENT PART AVAILABLE. I AM CONCERNED THAT NHTSA AND GM ARE NOT CONCERNED FOR MY LIFE BY HAVING THIS ISSUE OPEN FOR SO LONG AND ANSWER TO THE MANDATED REPAIRS. I WILL FOLLOW UP WITH MY CONGRESSMAN AND SENATORS. I AM AFRAID WHEN I HAVE TO DRIVE AND DON'T HAVE OTHER OPTIONS FOR WORK.

NHTSA ID 11413377 · filed Apr 22, 2021
All 20 reports naming airbags

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

11
reports

From owner reports, verbatim

The contact called on behalf of a Fire Department that owns a 2011 GMC Sierra 2500. The contact stated that while the Fire Department technician was performing a routine maintenance on the vehicle, the technician became aware that the sub frame was rusted with a hole in the sub frame. The vehicle was taken to the dealer, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-NA-255. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,252.

NHTSA ID 11608925 · filed Aug 16, 2024

Dash is cracked in multiple spots making it a safety concern when airbag is deployed.

NHTSA ID 11479602 · filed Aug 16, 2022
All 11 reports naming body & structure

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

9
reports

From owner reports, verbatim

Vehicle is remotely being hacked into by [XXX] and buddy's, there are many people connected just do your job and ypu find all the evidence for which you need INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11662227 · filed May 20, 2025

On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11544893 · filed Sep 16, 2023
All 9 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

6
reports

From owner reports, verbatim

THE VEHICLE ABRUPTLY CAUGHT FIRE WHILE DRIVING ON FEBRUARY 20TH 2021. THE REASON REMAINS UNKNOWN. PLEASE SEE ATTACHED IMAGES.

NHTSA ID 11397571 · filed Feb 23, 2021

TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

NHTSA ID 11142102 · filed Oct 23, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11544893 · filed Sep 16, 2023

TCM failed. Couldn’t find the parts required. Truck sat 700 miles away from me for four weeks. Had to have part repaired in hopes it worked. As of now I still have some issues but would not have the truck at all if I had to wait for a part

NHTSA ID 11542474 · filed Sep 4, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

4
reports

From owner reports, verbatim

The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.

NHTSA ID 11448969 · filed Jan 26, 2022

THREE OE (3) GOODYEAR WRANGLER TIRES, LT265/60 R20 HAVE BECOME DEFECTIVE, ALL IN THE SAME FASHION WITH SIDEWALL PROBLEMS, TWO WITH BULGING, ONE WITH AN AT SPEED BLOWOUT AT THE SIDEWALL. FIRST ONE, 1/22/16 WHILE DRIVING BUT STOPPED DUE TO HEAVY TRAFFIC AND ANOTHER MOTORIST POINTED OUT THE BULGE. INSTALLED SPARE, AT DESTINATION PURCHASED AT FULL PRICE 2 BRAND NEW TIRES IN ORDER TO HAVE MATCHING TREAD ON ALL TIRES. DEALER ALLEGED THERE MUST HAVE BEEN DAMAGE, SO THERE WAS NO WEAR ADJUSTMENT. SECOND ONE NOTED WHILE VEHICLE WAS PARKED IN MY DRIVEWAY 2/15/17. CALLED GOODYEAR WHO REFERRED ME TO A LOCAL FACTORY STORE WHO PRO-RATED AN ADJUSTMENT AND I REC'D A NEW TIRE. THIRD ONE BLEW OUT AT TURNPIKE SPEED 8/16/17. NONE OF THESE TIRES WERE ANYWHERE NEAR THE END OF TREAD LIFE AT THE TIME OF THE PROBLEM. THIS VEHICLE HAS NEVER BEEN "OFF-ROAD" AND I DO NOT DRIVE AROUND HITTING OBJECTS WITH THE TIRES. I DO NOT WANT TO TURN OVER THE LATEST DEFECTIVE TIRE TO A DEALER UNTIL I HEAR FROM YOU IF AN INVESTIGATION IS IN ORDER; IT IS "EVIDENCE". I DID TAKE PHOTOS OF THE FIRST TWO TIRES AND WILL DO THE SAME WITH THE MOST RECENT ONE. THANK YOU.

NHTSA ID 11019584 · filed Aug 25, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

On 4/12/22, we were towing our 32ft trailer with putt 2011 diesel GMC Sierra truck to Big Bear Lake which is in the San Bernardino Mountains in a two way winding highway. Upon making a somewhat sharp turn up a steep uphill, our accelerator went out. We had my mother in law, our two kids and dog in the vehicle at the time. We were able to get a speed of about 5-10mph to get a turn out and turn back around. We had no reception to call for help. The accelerator gave out shortly after but we were able to ride the decline to the bottom of the mountain and as soon as we were getting to the bottom, the engine turned off on us. Although it was still a two way highway, thankfully there was an emergency lane where we were able to park and where we were able to get very limited reception to call AAA (tow truck). There were vehicle speeding past us in high rates of speed. Because we needed a specialty tow truck given the towing of the truck/trailer, we knew it would take quite a while in the mountains for a driver to get to us. Temperatures at night in this area can get to 10-20 degrees. Five hours later at 11pm we were towed home. Upon towing the truck and trailer home, we were made aware of the reason the truck broke down through a diesel mechanic, which was CP4 fuel pump failure. Upon learning this and going online, we found out this is common for this truck with the CP4 fuel pump. We also found that other companies have made recalls, eg. Dodge but GMC/Chevy has not. This is obviously a safety issue that could have been catastrophic for myself, my kids and family and am wondering why there hasn’t already been a recall through GMC. Please let me know what our recourse is or if you have any questions.

NHTSA ID 11462106 · filed Apr 25, 2022

TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

NHTSA ID 11142102 · filed Oct 23, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with

NHTSA ID 11686769 · filed Sep 11, 2025

On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11544893 · filed Sep 16, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with

NHTSA ID 11686769 · filed Sep 11, 2025

TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHILE MAKING A RIGHT TURN, WHEN THE STEERING WHEEL SEIZED AND SUDDENLY FUNCTIONED AS NORMAL. THE FAILURE HAD OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP: MEDVED CHEVROLET BUICK GMC 1506 S WILCOX ST, CASTLE ROCK, CO 80104 WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,499.

NHTSA ID 11053569 · filed Dec 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

The contact owns a 2011 GMC Sierra equipped with Nitto tires, Tire line: N/A, Tire size: 285/55r20, DOT number: 73BM, and Nitto tire Tire line: Ridge Grappler Tire size: 285/55r20 and DOT number 73 BM The contact stated that while driving at an undisclosed speed the contact noticed the vehicle would vibrate. An independent was made aware of the failure and informed the contact that the tire failed due to the lump found on the front driver's tire. The tire was replaced. The contact stated the failure recurred. The contact inspected the tire and the rear passenger tire also experienced the same failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 265, 000 and tire failure mileage was not included.

NHTSA ID 11650441 · filed Mar 25, 2025

While traveling at 65 mph the vehicle began to Vibrate and suddenly the tread separated and began banging against the side of the vehicle LT265/60R20E. I feel fortunate this was a rear tire and I was able to safely bring the vehicle to a stop. The tires were installed at 35333 miles so they only had about 26000 miles and are rated to 60000 miles.

NHTSA ID 11431869 · filed Sep 6, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

TO AVOID A HEAD ON COLLISION I HAD TO MOVE TO THE RIGHT OF MY LANE AND I HIT A MOUNTAIN HEAD ON AND NEITHER THE DRIVER OR PASSENGERS AIRBAG DEPLOYED. THE VEHICLE OVER TURNED ON ITS LEFT DRIVER SIDE AFTER SKIDDING ALONG PAVEMENT FOR A FEW YARDS IT FINALLY CAME TO A STOP. THERE WERE NO PASSENGERS. I WAS THE DRIVER AND SUSTAINED LACERATIONS TO MY HEAD BRUISING IN CHEST AREA AND A PUNCTURED LEFT LUNG. THE VEHICLE WAS IN MOTION GOING 35 MPH

NHTSA ID 11377984 · filed Dec 4, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.

NHTSA ID 11448969 · filed Jan 26, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with

NHTSA ID 11686769 · filed Sep 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

THE VEHICLE ABRUPTLY CAUGHT FIRE WHILE DRIVING ON FEBRUARY 20TH 2021. THE REASON REMAINS UNKNOWN. PLEASE SEE ATTACHED IMAGES.

NHTSA ID 11397571 · filed Feb 23, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY FRACTURED AND FELL INTO THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED SEAVIEW BUICK GMC (LOCATED AT 17909 HIGHWAY 99, LYNNWOOD, WA 98037, 866-223-2586) WHO STATED THAT THE SUN ROOF NEEDED TO BE REPLACED; HOWEVER, THEY NO LONGER MADE THE PARTS FOR THE REPAIR BUT WAS ABLE TO LOCATE THE GLASS AND WAS REPAIRED. THE MANUFACTURER MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,500.*JB

NHTSA ID 11268625 · filed Oct 15, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

My ABS and traction control and stabiltrak and service trailer break system keep going on and off its the most distracting thing i have a video of the chime not stopping. My water in fuel sensor won't go off I have un plugged it and changed it and the filter and when I unplug it it stays On

NHTSA ID 11459515 · filed Apr 4, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .