2011 GMC Sierra 2500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 GMC Sierra 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags2027.4%
- Body & structure1115.1%
- Electrical912.3%
- Engine68.2%
- Powertrain (other)56.8%
- Other / unspecified45.5%
- Fuel system34.1%
- Driver assistance34.1%
- Steering34.1%
- Tires & wheels34.1%
- Seat belts11.4%
- Transmission11.4%
- Suspension11.4%
- Exterior lighting11.4%
- Visibility11.4%
- Brakes11.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CAPPELLINO BUICK GMC (5411 TRANSIT RD, BUFFALO, NY 14221, (716) 650-4471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NO DEALER CAN REPAIR MY TAKATA AIR BAG DUE TO GM NOT HAVING A REPLACEMENT PART AVAILABLE. I AM CONCERNED THAT NHTSA AND GM ARE NOT CONCERNED FOR MY LIFE BY HAVING THIS ISSUE OPEN FOR SO LONG AND ANSWER TO THE MANDATED REPAIRS. I WILL FOLLOW UP WITH MY CONGRESSMAN AND SENATORS. I AM AFRAID WHEN I HAVE TO DRIVE AND DON'T HAVE OTHER OPTIONS FOR WORK.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact called on behalf of a Fire Department that owns a 2011 GMC Sierra 2500. The contact stated that while the Fire Department technician was performing a routine maintenance on the vehicle, the technician became aware that the sub frame was rusted with a hole in the sub frame. The vehicle was taken to the dealer, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-NA-255. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,252.
Dash is cracked in multiple spots making it a safety concern when airbag is deployed.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Vehicle is remotely being hacked into by [XXX] and buddy's, there are many people connected just do your job and ypu find all the evidence for which you need INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THE VEHICLE ABRUPTLY CAUGHT FIRE WHILE DRIVING ON FEBRUARY 20TH 2021. THE REASON REMAINS UNKNOWN. PLEASE SEE ATTACHED IMAGES.
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TCM failed. Couldn’t find the parts required. Truck sat 700 miles away from me for four weeks. Had to have part repaired in hopes it worked. As of now I still have some issues but would not have the truck at all if I had to wait for a part
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.
THREE OE (3) GOODYEAR WRANGLER TIRES, LT265/60 R20 HAVE BECOME DEFECTIVE, ALL IN THE SAME FASHION WITH SIDEWALL PROBLEMS, TWO WITH BULGING, ONE WITH AN AT SPEED BLOWOUT AT THE SIDEWALL. FIRST ONE, 1/22/16 WHILE DRIVING BUT STOPPED DUE TO HEAVY TRAFFIC AND ANOTHER MOTORIST POINTED OUT THE BULGE. INSTALLED SPARE, AT DESTINATION PURCHASED AT FULL PRICE 2 BRAND NEW TIRES IN ORDER TO HAVE MATCHING TREAD ON ALL TIRES. DEALER ALLEGED THERE MUST HAVE BEEN DAMAGE, SO THERE WAS NO WEAR ADJUSTMENT. SECOND ONE NOTED WHILE VEHICLE WAS PARKED IN MY DRIVEWAY 2/15/17. CALLED GOODYEAR WHO REFERRED ME TO A LOCAL FACTORY STORE WHO PRO-RATED AN ADJUSTMENT AND I REC'D A NEW TIRE. THIRD ONE BLEW OUT AT TURNPIKE SPEED 8/16/17. NONE OF THESE TIRES WERE ANYWHERE NEAR THE END OF TREAD LIFE AT THE TIME OF THE PROBLEM. THIS VEHICLE HAS NEVER BEEN "OFF-ROAD" AND I DO NOT DRIVE AROUND HITTING OBJECTS WITH THE TIRES. I DO NOT WANT TO TURN OVER THE LATEST DEFECTIVE TIRE TO A DEALER UNTIL I HEAR FROM YOU IF AN INVESTIGATION IS IN ORDER; IT IS "EVIDENCE". I DID TAKE PHOTOS OF THE FIRST TWO TIRES AND WILL DO THE SAME WITH THE MOST RECENT ONE. THANK YOU.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
On 4/12/22, we were towing our 32ft trailer with putt 2011 diesel GMC Sierra truck to Big Bear Lake which is in the San Bernardino Mountains in a two way winding highway. Upon making a somewhat sharp turn up a steep uphill, our accelerator went out. We had my mother in law, our two kids and dog in the vehicle at the time. We were able to get a speed of about 5-10mph to get a turn out and turn back around. We had no reception to call for help. The accelerator gave out shortly after but we were able to ride the decline to the bottom of the mountain and as soon as we were getting to the bottom, the engine turned off on us. Although it was still a two way highway, thankfully there was an emergency lane where we were able to park and where we were able to get very limited reception to call AAA (tow truck). There were vehicle speeding past us in high rates of speed. Because we needed a specialty tow truck given the towing of the truck/trailer, we knew it would take quite a while in the mountains for a driver to get to us. Temperatures at night in this area can get to 10-20 degrees. Five hours later at 11pm we were towed home. Upon towing the truck and trailer home, we were made aware of the reason the truck broke down through a diesel mechanic, which was CP4 fuel pump failure. Upon learning this and going online, we found out this is common for this truck with the CP4 fuel pump. We also found that other companies have made recalls, eg. Dodge but GMC/Chevy has not. This is obviously a safety issue that could have been catastrophic for myself, my kids and family and am wondering why there hasn’t already been a recall through GMC. Please let me know what our recourse is or if you have any questions.
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE AND EXHAUST GAS RECIRCULATION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RANZ MOTOR CO (1401 W BEECH ST, CHANUTE, KS 66720) WHERE THE FUEL FILTER HOUSING AND HIGH PRESSURE FUEL PUMP WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with
On or about [XXX], the Transmission Control Module, FAILED, on my 2011GMC Denali 2500 6.6 diesel. It was a KNOWN faulty part .General Motors was aware of the issue years ago. This part should have been deemed a Safety Recall item. Imagine, pulling a trailer down a busy Freeway, with Semi's presence. Module goes out, truck goes idle, people hurt or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH WHILE MAKING A RIGHT TURN, WHEN THE STEERING WHEEL SEIZED AND SUDDENLY FUNCTIONED AS NORMAL. THE FAILURE HAD OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP: MEDVED CHEVROLET BUICK GMC 1506 S WILCOX ST, CASTLE ROCK, CO 80104 WHERE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,499.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2011 GMC Sierra equipped with Nitto tires, Tire line: N/A, Tire size: 285/55r20, DOT number: 73BM, and Nitto tire Tire line: Ridge Grappler Tire size: 285/55r20 and DOT number 73 BM The contact stated that while driving at an undisclosed speed the contact noticed the vehicle would vibrate. An independent was made aware of the failure and informed the contact that the tire failed due to the lump found on the front driver's tire. The tire was replaced. The contact stated the failure recurred. The contact inspected the tire and the rear passenger tire also experienced the same failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 265, 000 and tire failure mileage was not included.
While traveling at 65 mph the vehicle began to Vibrate and suddenly the tread separated and began banging against the side of the vehicle LT265/60R20E. I feel fortunate this was a rear tire and I was able to safely bring the vehicle to a stop. The tires were installed at 35333 miles so they only had about 26000 miles and are rated to 60000 miles.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TO AVOID A HEAD ON COLLISION I HAD TO MOVE TO THE RIGHT OF MY LANE AND I HIT A MOUNTAIN HEAD ON AND NEITHER THE DRIVER OR PASSENGERS AIRBAG DEPLOYED. THE VEHICLE OVER TURNED ON ITS LEFT DRIVER SIDE AFTER SKIDDING ALONG PAVEMENT FOR A FEW YARDS IT FINALLY CAME TO A STOP. THERE WERE NO PASSENGERS. I WAS THE DRIVER AND SUSTAINED LACERATIONS TO MY HEAD BRUISING IN CHEST AREA AND A PUNCTURED LEFT LUNG. THE VEHICLE WAS IN MOTION GOING 35 MPH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Vehicle is being remotely hacked and placed into regen Parts have been swapped and truck has been tampered with and continues to be tampered with
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE VEHICLE ABRUPTLY CAUGHT FIRE WHILE DRIVING ON FEBRUARY 20TH 2021. THE REASON REMAINS UNKNOWN. PLEASE SEE ATTACHED IMAGES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY FRACTURED AND FELL INTO THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED SEAVIEW BUICK GMC (LOCATED AT 17909 HIGHWAY 99, LYNNWOOD, WA 98037, 866-223-2586) WHO STATED THAT THE SUN ROOF NEEDED TO BE REPLACED; HOWEVER, THEY NO LONGER MADE THE PARTS FOR THE REPAIR BUT WAS ABLE TO LOCATE THE GLASS AND WAS REPAIRED. THE MANUFACTURER MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,500.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
My ABS and traction control and stabiltrak and service trailer break system keep going on and off its the most distracting thing i have a video of the chime not stopping. My water in fuel sensor won't go off I have un plugged it and changed it and the filter and when I unplug it it stays On
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .