Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 188 NHTSA owner-reported complaints for the 2004 GMC Sierra. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 188 · page 1 of 8
I HAVE A 2004 GMC SIERRA AND ALL OF A SUDDEN MY AIRBAG LIGHT AND ABS LIGHT CAME ON TOOK IT IN TO HAVE IT LOOKED AND THE AIRBAGS ARE NOT COMMUNICATING WITH THE SENSOR AND THEY WOULD HAVE TO GO MORE IN DEPTH ON THE ABS BUT TO GO MORE IN DEPTH THEY CHARGE $80.00 AN HOUR JUST TO BE ABLE TO FIGURE IT OUT. I HAVE SEEN SIMILAR RESPONSES ON THE AIRBAG LIGHT FOR THIS VEHICLE PLEASE HELP.
RUSTED OUT/ CORRODED BRAKE LINES BURST WHILE STOPPING FOR A DEER RUNNING OUT ON THE ROAD. WAS WARNED OF THIS PROBLEM UPON PURCHASE OF THE VEHICLE IN 2010 AND PERSONALLY COATED ALL BRAKE LINES B4 WINTER EVERY YEAR...NEVER SAW WORSE LINES! I OWN CLASSIC CARS THAT ARE TWICE AS OLD WITH SHINEY ORIGINAL BRAKE LINES. THE FUEL LINES ALSO ROTTED OUT SPILLING FUEL OVER THE TOP OF THE FUEL TANK AND ON THE GROUND WHILE FILLING UP. ALL FUEL LINES AND FUEL PUMP CONNECTIONS WERE SEVERELY ROTTED. WORST I HAVE SEEN. DASH CONSISTENTLY CHANGES LANGUAGES RENDERING ODOMETER NON FUNCTIONAL. SPEEDOMETER IS INACCURATE SOME TIMES NOT EVEN WORKING ESPECIALLY ON COLD DAYS. HMMMM ROTTED BRAKES+NO SPEEDOMETER+LEAKY FUEL LINES=CRASH,BANG BOOM!..AND I HAVE A CAR SEAT IN MY VEHICLE! LUCKLY I PERFORM PREVENTATIVE MAINTENANCE AND DRIVE SAFELY. STILL WONDER HOW THESE ISSUES GOT SWEPT UNDER THE RUG.
RUSTED BRAKE LINE
DROVE FROM MY HOME TO COWORKERS (20MINS) LEFT TRUCK IN COWORKERS DRIVEWAY ,AND WENT TO WORK. ONE HOUR LATER COWORKER REC'D CALL FROM NEXT DOOR THAT MY TRUCK WAS ON FIRE.
GMC REPLACED ALL 8 FUEL INJECTORS UNDER WARRANTY AT 95,000 MILES. SAME PROBLEM AGAIN AT 135,000 AND WILL NOT COVER THEM. ESTIMATED $5,500 TO REPLACE BY CONSUMER WITH ONLY A 12 MONTH WARRANTY. CREATES POOR FUEL ECONOMY, EXCESSIVE SMOKE AT IDLE AND WILL NOT PASS SMOG IF NOT CORRECTED.
I EXPERIENCED A BRAKE LINE FAILURE ON MY 2004 GMC SIERRA CREW CAB PICKUP TRUCK. I WAS TRAVELING AT A SLOW RATE OF SPEED AND COMING UP TO A TRAFFIC LIGHT AND THE BRAKE PEDAL PUSHED ALL THE WAY TO THE FLOOR BOARD. THE REAR EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. I FOUND THE AREA AROUND THE BRAKE MODULE, IN THE FRAME AREA UNDER THE DRIVER'S AREA, SOAKED WITH BRAKE FLUID AND CORRODED BRAKE LINES.
ON DECEMBER 28, 2014 I WAS DRIVING MY 2004 GMC PICK-UP TRUCK AND SUFFERED TOTAL LOSS OF BRAKES. THIS HAPPENED AS I WAS APPROACHING AN INTERSECTION AND I NARROWLY AVOIDED AN ACCIDENT. THERE WAS NO WARNING PRIOR TO THE BRAKE FAILURE - NO WARNING LIGHT WAS ON, AND NO GRADUAL DECREASE IN BRAKING ABILITY. AFTER THE FAILURE, I DETERMINED THAT THERE WAS A SUDDEN AND MASSIVE LEAK OF BRAKE FLUID FROM A RUSTED BRAKE LINE. PREVIOUSLY, IN APRIL OF 2014 I HAD MY PICK-UP TRUCK SERVICED AT AN AUTHORIZED GMC SERVICE CENTER. AT THAT TIME, THE SERVICE TICKET REFERENCED CONDITION OF BRAKES TO BE IN YELLOW REQUIRING FUTURE ATTENTION. IT WAS MY UNDERSTANDING THAT THE ISSUE AT THAT TIME WAS BRAKE ROTORS WOULD NEED TO BE REPLACED AT THE NEXT SERVICE INTERVAL. THERE WAS NO MENTION OF ANY POTENTIAL DANGER FROM BRAKE LINE RUSTING/FAILURE. UPON RESEARCHING VEHICLE ISSUES ON THE WEB I HAVE DISCOVERED THAT THERE SEEMS TO BE AN INORDINATE NUMBER OF BRAKE LINE FAILURES FOR VEHICLES OF MY TYPE. IT APPEARS GMC HAS REFUSED TO ISSUE A RECALL. I HAD MY VEHICLE TOWED TO THE GMC DEALER AND HAD THEM REPLACE RUSTING BRAKE LINES ($801.64). THE REPLACEMENT GMC BRAKE LINES INSTALLED ARE OF A DIFFERENT (IMPROVED) DESIGN - THEY HAVE A PAINTED/PROTECTIVE COATING ON THEM, WHICH APPEARS TO BE AN ATTEMPT TO ADDRESS PAST PREMATURE BRAKE LINE FAILURE ISSUES.
I SMELLED EXHAUST FUMES IN THE CAB OF THE PICKUP TRUCK AND HEARD A SHRIEKING SOUND UNDER THE HOOD. I HAD TO PUT THE WINDOW DOWN TO RELIEVE MY DIZZINESS FROM THE FUMES. UPON INVESTIGATION I FOUND 3 OF THE 6 BOLTS BROKEN THAT FASTEN THE EXHAUST MANIFOLD TO THE ENGINE. EXHAUST FUMES ARE LEAKING FROM THE BURNED OUT GASKET. *TR
AGAIN. MY TRUCK HAD COMPLETE BRAKE FAILURE AGAIN DUE TO CORROSION ON THE STEEL LINES. THIS IS AN OTHERWISE NICE TRUCK WITH BRAKE LINES THAT LOOK LIKE THEY'VE BEEN IN THE OCEAN THEIR ENTIRE LIVES. GM DEALER QUOTED OVER $1,700 TO FIX. GM OWNED WARRANTY COMPANY REFUSES TO COVER REPAIR. GM CUSTOMER SERVICE TELLS ME TO POUND SAND. *TR
DRIVING ON WEST STONE DRIVE KINGSPORT, TN, A VEHICLE CUT ME OFF TRYING TO GET THRU A TRAFFIC LIGHT, I LOCKED MY BRAKES DOWN HARD AS I COULD, I COULD FEEL THE ABS SYSTEM WORKING, I WAS ABLE TO STOP ABOUT 12 INCHES FROM THE OTHER VEHICLE. WHEN I PULLED OUT AFTER THE LIGHT CHANGED TO GREEN, I WAS TRAVELING DOWN A SLIGHT GRADE, DEPRESSING MY BRAKE PEDAL LIGHTLY, THE PEDAL WENT ALL WAY TO THE FLOOR BOARD.. I TOOK THE TRUCK TO A LOCAL SHOP TO HAVE IT CHECKED, ONE OF THE BRAKE LINES BEHIND LEFT FRONT WHEEL HAD RUPTURED. WHEN THE MECHANIC STARTED THE REPAIRS, HE CALLED SAID ALL LINES ON THIS TRUCK WERE EXTREMELY RUSTY, (HE ASKED WHAT I WANTED TO DO) I SAID FIX IT RIGHT. IN MAKING THE REPAIRS ALL LINES WERE REPLACED.. I HAVE PICTURES OF ALL LINES THAT CAN BE SENT. I ALSO HAVE ALL OF THE BRAKE LINES THAT CAN BE LOOKED AT AND OR ANALYZED. *TR
AFTER HAVING A GM DEALER PERFORM OIL CHANGE, PERHAPS 1/4 MILE DOWN THE STREET FROM THEIR FACILITY ENCOUNTERED TRAFFIC STOPPED AT AN INTERSECTION IN FRONT OF ME. APPLIED THE BRAKES TO FIND THAT THEY FELT MUSHY, AND BEFORE COMPLETELY STOPPING WENT TO THE FLOOR. I USED THE PARKING BRAKE TO BRING THE VEHICLE TO A STOP WITHOUT CRASHING INTO THE CARS IN FRONT OF ME. WHEN THE LIGHT TURNED GREEN I NURSED THE VEHICLE INTO A PARKING LOT USING THE PARKING BRAKE AND LOOKED UNDER THE HOOD AND COULD FIND NO ISSUE, THE WEATHER WAS VERY WET AND SLOPPY, AND LIGHT SNOW SO I COULD NOT SEE THE TELL TALE FLUID LEAKAGE FROM A BRAKE LINE. BECAUSE I HAD LOST ALL BRAKING I ASSUMED THAT THE MASTER CYLINDER HAD FAILED. I HAD CHANGED ALL CALIPERS, ROTORS AND PADS SEVERAL MONTHS BEFORE, AND AT 140,000 THOUGHT THAT THE MASTER CYLINDER FAILING WOULD BE UNUSUAL, BUT THE ONLY THING THAT WOULD CAUSE COMPLETE FAILURE. AFTER REPLACING THE MASTER I ATTEMPTED TO BLEED THE SYSTEM ONLY TO FIND THAT THE PROBLEM REMAINED. NOW THAT THE UNDER HOOD AREA WAS COMPLETELY DRY IT WAS CLEAR THAT THE FAILURE WAS RUST THROUGH AT A POINT THE LINE TO THE LEFT FRONT WHEEL WAS IN CONTACT WITH THE FRAME RAIL BELOW THE MASTER CYLINDER. THE OIL CHANGE HAD PROBABLY CAUSED MOVEMENT OF THE LINE RESULTING IN THE FAILURE. MOVING SOME OF THE OTHER LINES MADE IT APPARENT THAT ALL OF THE HARD LINES WERE SHOT. THE SLIGHTEST MOVEMENT CAUSED THEM TO FRACTURE. WORSE THAN THAT, THEY WERE ALL ENCASED IN A "SHELL" OF RUST FROM ONE END TO THE OTHER, CONCEALING HOW FRAGILE AND DANGEROUS THEY REALLY WERE. REPAIR ESTIMATES WERE ANYWHERE FROM $800 (LOCAL MECHANICS) TO $3,400 (GM DEALER). LOVELY. I HAD A 1994 S10 BLAZER THAT I SOLD A COUPLE OF YEARS AGO WITH 290,000 MILES ON IT, ORIGINAL BRAKE LINES AND ALL. CHANGED THE LINES MYSELF IN A WEEKEND FOR $120.00, THE GM PARTS GUY NEW EXACTLY WHAT I NEEDED AND HAD THE "KIT" IN STOCK, WHAT A SURPRISE. *TR
EXHAUST MANIFOLD BOLTS BREAKING OFF CAUSING EXHAUST LEAK WHERE MANIFOLD BOLTS ONTO HEAD. DUE TO EXHAUST LEAK NOW VEHICLE IS THROWING CODES FOR CATALYTIC THRESHOLD LOW. WHICH LEADS TO A MAGNITUDE OF PROBLEMS TO LACK OF POWER, POOR FUEL MILEAGE AND NOT BEING ABLE TO PASS EMISSION TEST IN SOME STATES. PROBLEM RESULTS IN UPWARD OF THOUSAND DOLLARS IN REPAIR FOR FAULTY BOLTS, AFTER RESEARCHING SAID PROBLEM IT IS A COMMON PROBLEM WITH GM V8 OF THIS YEAR OLDER AND NEWER AS WELL. THIS IS A MAJOR DEFECT AND FLAW IN GM'S DESIGN AND NEEDS TO BE ADDRESSED ASPA!!! THIS IS A PROB THAT IS AFFECTING EPA LAWS AND NEEDS ACTION TAKEN AGAINST GM TO FIX THIS PROBLEM BEFORE IT GETS WORSE. GM NEEDS TO BE HELD RESPONSIBLE FOR THEIR VEHICLES AND POOR DESIGN AND OR PRODUCTS THAT GO INTO THEM THAT CAUSES LAWS OR SAFETY TO BE BROKEN OR EFFECTED! *JS
STARTED OUT WHEN BRAKE FLUID STARTED LEAKING FROM THE TRUCK. BRAKE PEDAL WENT TO THE FLOOR. LUCKILY DID NOT HAPPEN WHEN WAS DRIVING. FOUND OUT THE BRAKE LINES WERE RUSTED AND WAS LEAKING AND THE REPAIR COST WOULD BE OVER $1200. LOOKING ON THE INTERNET THIS LOOKS TO BE A KNOWN FOR CERTAIN GMC/CHEVY YEAR TRUCKS. *TR
WILL NOT GO INTO PARK. *TR
AT THE ABOVE LISTED DATE MY VEHICLE BEGAN BLOWING EXCESSIVE BLUE SMOKE THROUGH THE EXHAUST. I DISCOVERED AT THAT TIME THERE HAD BEEN A RECALL ON THE FUEL INJECTORS SEVERAL YEARS BEFORE. I ATTEMPTED TO REMEDY THIS WITH GM AT THAT TIME AND WAS TOLD I WAS TOO LATE PAST THE DATE TO GET SERVICE ON THE RECALL. I WAS NOT NOTIFIED OF A RECALL AND WOULD HAVE TAKEN CARE OF IT AT THAT TIME. IT CONTINUES TO BLOW EXCESSIVE SMOKE BUT ONLY AT IDLE. I WISH TO HAVE THE PROBLEM CORRECTED AS IT IS HURTING THE ENVIRONMENT. I WAS GIVEN A PRICE AT THE LOCAL DEALERSHIP TO REPAIR THIS ISSUE. I DON'T FEEL I SHOULD HAVE TO PAY TO HAVE IT CORRECTED AS THERE WAS A RECALL ON THE PROBLEM. *TR
MULTIPLE EXHAUST MANIFOLD BOLTS ARE BROKEN ON EACH SIDE. *TR
THE HEATING AND AC CONTROLS WERE REPLACED 2 TIMES IN 2007.AND ARE STILL NOT WORKING PROPERLY TODAY I WAS DRIVING HOME WITH THE AC ON BECAUSE IT'S 99 DEGREES IN LOS ANGELES COUNTY AND LIKE IT HAS BEEN DOING FOR YEARS IT STARTED BLOWING HOT AIR ON ITS OWN. I HAVE SEE OTHER GM VEHICLES WITH THE SAME ISSUE. SO I BELIEVE GM IS RESPONSIBLE FOR CORRECTING THIS ISSUE. *TR
I WAS DRIVING IN A 40 MPH STREET WHEN I NOTICED THE TRAFFIC SIGNAL WAS ABOUT TO TURN RED WHEN I APPLIED THE BRAKES THE PEDAL WHEN DOWN TO THE FLOOR I LOST ALL BRAKES I SLOWED DOWN BY DOWN SHIFTING THE TRANSMISSION AND APPLYING THE EMERGENCY BRAKE. WHEN I PULLED OVER THERE WAS BRAKE FLUID LEAKING ALL OVER UNDER DRIVERS SIDE DOOR. UPON INSPECTION I NOTICED THE BRAKE LINES RUSTED OUT AND LOST ALL FLUID. I COULD HAVE BEEN KILLED THERE WAS NO WARNING. I NEEDED TO HAVE MY BRAKE LINES REPLACED I BELIEVE THIS IS A START OF SOMETHING BAD IF GM DOESN'T ACT ON THIS PROBLEM. *TR
I WAS TAKING MY 4 YR OLD TO SCHOOL THIS MORNING WITH HIS 1 YR OLD SISTER WHEN THE BRAKES COMPLETELY FAILED. UPON APPROACHING A RED STOPLIGHT AT 30 MILES PER HOUR WITH THREE CARS STOPPED AHEAD OF ME I PRESSED THE BRAKE PEDAL AND IT WENT COMPLETELY TO THE FLOOR. I PULLED GEARSHIFT TO THE LOW POSITION AND SWERVED INTO THE VACANT LEFT HAND TURNING LANE TO AVOID THE CARS STOPPED AT THE LIGHT. THEN TURNED HARD RIGHT AS TO NOT ENTER THE BUSY INTERSECTION IN FRONT OF ME WITH NO AVAIL. SOMEHOW WE WERE NOT HIT BY ANOTHER VEHICLE. AT THAT TIME I PULLED VEHICLE OVER TO THE SHOULDER OF THE ROAD WHICH ENDED ABRUPTLY AND TURNED INTO A GRASSY AREA OF A BASEBALL FIELD WHERE THE VEHICLE FINALLY CAME TO A STOP.GM STATES THAT IF THERE IS A BRAKE LINE FAILURE THE VEHICLE STILL HAS BRAKING ABILITY. I CAN TELL YOU FIRST HAND THAT IS A TOTALLY FALSE STATEMENT. MY VEHICLE DASH DID NOT DISPLAY ANY PROBLEM PRIOR TO THIS INCIDENT. WHEN VEHICLE WAS TOW TO MY HOME I PUT KEY IN THE IGNITION TO CHECK MY MILEAGE AND NOW A BRAKE FAILURE MESSAGE IS DISPLAYED.I AM VERY ANGRY WITH GM FOR NOT NOTIFYING ME OF THIS PROBLEM AND NEVER HAD ANY IDEA THERE WAS AN ON GOING ISSUE UNTIL TODAY. MYSELF AND MY TWO CHILDREN COULD HAVE BEEN KILLED TODAY BECAUSE OF THIS NEGLECT. PLEASE DO SOMETHING TO RECTIFY THIS PROBLEM BECAUSE MANY MORE GM VEHICLE WILL HAVE THIS PROBLEM AND INNOCENT PEOPLE AND THEIR FAMILIES WILL BE HURT OR EVEN DIE. *TR
BRAKE PEDAL HAD NO PRESSURE AND WENT TO THE FLOOR. TRUCK WOULDN'T STOP. LATER I NOTICED A BRAKE FLUID LEAK. THERE WAS NO LEAK BEFORE THE INCIDENT AND BRAKES WORKED PERFECTLY EARLIER IN THE DAY. IF I HADN'T BEEN IN A PARKING LOT AND OUT ON THE ROAD, THERE WOULD CERTAINLY HAVE BEEN AN ACCIDENT. *TR
THE BRAKE LINE RUPTURED ON MY 2004 GMC SIERRA 1500 PICK UP TRUCK - INSPECTED BY A CERTIFIED MECHANIC, ALL REMAINING LINES NEED TO BE CHANGE DUE TO CORROSION. *TR
ALL FUEL AND BRAKES LIKE ROTTED. THE BRAKES FAILED FOR THE SECOND TIME. ONE BRAKE LINE WAS PREVIOUSLY REPLACED APPROX. 1 YEAR AGO. BOTH TIMES VEHICLE NEEDED TO BE TOWED FOR REPAIR. TOTAL COST FOR MOST RECENT REPLACEMENT/REPAIR WAS $1202.13. *TR
HAD TO STOP SUDDENLY AT ABOUT 20 MPH. BRAKE LINES BURST DUE TO CORROSION. ALL LINES HAD TO BE REPLACED. COST $756.87 FOR REPLACEMENT. *TR
I HAD NOT DRIVEN MY TRUCK IN A FEW MONTHS DUE TO OTHER PROBLEMS WITH THE VENTILATION CONTROLS. WHILE BEGINNING TO PREPARE THE TRUCK TO TOW A 3500 POUND BOAT I NEEDED TO REPOSITION THE TRUCK IN MY DRIVEWAY. THE DRIVEWAY SLOPES DOWN TO THE STREET. WHILE MOVING THE TRUCK, ON MY DRIVEWAY, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. PUMPING THE BRAKES WAS NOT ABLE TO STOP THE TRUCK THAT WAS TRAVELING AT IDLE SPEED. ALL BRAKING WAS GONE AND THE TRUCK ROLLED DOWN THE DRIVEWAY AND INTO TRAFFIC ON MY STREET. BY TURNING OFF THE ENGINE AND COASTING TO A STOP (IN GEAR) JUST AVOIDED AN ACCIDENT. AFTER GETTING THE TRUCK BACK IN MY DRIVEWAY I FOUND TWO DISTINCT PUDDLES OF BRAKE FLUID UNDER THE TRUCK. INSPECTING THE BRAKE LINES SHOWED THAT THERE WERE AT LEAST TWO DIFFERENT FAILURE POINTS IN THE BRAKE LINES. ONE CLOSER TO THE MASTER CYLINDER AND ANOTHER A FEW FEET FURTHER BACK. I BELIEVE ONE FAILURE OCCURRED IN THE FRONT BRAKE CIRCUIT AND THE OTHER WAS IN THE REAR BRAKE CIRCUIT WHICH LED TO THE *COMPLETE* LOSS OF BRAKING. THIS IS CONTRARY TO GM CLAIMS THAT THIS FAILURE CAN NOT LEAD TO TOTAL BRAKE LOSS. I HAVE PICTURES AND VIDEO OF THE FAILURE POINTS THAT I CAN FORWARD IF NEEDED. *TR
LOST BRAKES AT STOP LIGHT . FOUND ALL BREAK LINES RUSTED. *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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