2003 GMC Sonoma

THE VEHICLE IS KEPT IN A GARAGE AND WHEN OUTSIDE I USE A SCREEN PROTECTOR. THE DASH AND MANY OTHER INTERIOR PARTS OF THE CAR ARE SIMPLY FALLING APART

NHTSA ID

11316940

Incident

Mar 9, 2020

I TOOK MY VEHICLE TO AMREICAN TIRE DEPOT ON 5/23/18. I HAD TWO FLAT TIRES AND A BENT RIM, I EXPLAINED WHAT I NEEDED AND THEY CONFIRMED. DANIEL WHO ASSISTED ME INFORMED ME HE HAD TO SELL ME FOUR TIMES BECAUSE MY TIRES WERE WORN. I SAID THAT WAS FINE ALTHOUGH MY TIRES WERE NOT THAT BAD. I WAS CHARGED $419.80 AND TOLD TO RETURN IN A FEW DAYS TO GET THE RIM AND FOURTH TIRE, MEAN WHILE THEY WOULD PUT THE SPARE ON SO I COULD DRIVE MY TRUCK. I AGREED APPROXIMATELY ONE WEEK LATER I CALLED AND SPOKE TO DANIEL, WHO STATED HE WOULD CALL ME BACK. I WAITED A FEW DAYS WITH NO CALL BACK. I AGAIN CALLED AND ASKED TO SPEAK TO DANIEL HOWEVER HE WAS NOT IN. I ASKED TO SPEAK TO THE MANAGER AND ERIC GOT ON THE PHONE AND STATED HE WAS THE STORE MANAGER. I EXPLAINED THE SITUATION, ERIC STATED HE WOULD HAVE DANIEL CALL ME BACK THE NEXT DAY. A FEW DAYS AFTER THAT CONVERSATION I CALLED BACK AND ASKED TO SPEAK WITH THE DISTRICT MANAGER, AGAIN I GOT ERIC ON THE PHONE WHO STATED THE DISTRICT MANAGER WAS ON VACATION AND HE WAS ACTING AS THE DISTRICT MANAGER IN HIS ABSENCE. I AGAIN ENDED MY CONVERSATION WITHOUT A RESOLUTION. I THEN CALLED AL MENDOZA WHO IS THE DISTRICT MANAGER. AL STATED HE WAS NOT ON VACATION AS ERIC STATED BUT DID TAKE "A FEW" DAYS OFF. I INFORMED HIM OF THE SITUATION AND HE STATED HIS EMPLOYEES DID NOTHING WRONG, HOWEVER HE WOULD LOOK INTO IT AND GET BACK TO ME. A FEW DAYS PASSED AND NOTHING. ON 6/20/18 O RECEIVED A CALL STATING MY TIRE AND RIM WERE READY TO BE PICKED UP. I WENT TO THE STORE AT APPROXIMATELY 5:53 TO GET MY TIRE PUT ON. I WAS CHARGED AN ADDITIONAL $96.53. WHEN MY TRUCK WAS READY I WAS CALLED OVER AND GIVEN THE KEYS. I LOOKED IN THE BED OF MY TRUCK AND NOTICED MY SPARE TIRE IN THE BED OF MY TRUCK. I ASKED THEM TO PLACE MY SPARE BACK UNDER THE BED IN ITS LOCATION SINCE THAT IS WHERE THEY GOT IT FROM. THE TIRE PERSON STATED HE DID NOT HAVE THE TOOLS TO PUT THE TIRE BACK WHERE IT BELONGED. I INFORMED HIM THEY PUT IT ON MY TRUCK. JOB NOT DONE

NHTSA ID

11102919

Incident

May 23, 2018

TL* THE CONTACT OWNS A 2003 GMC SONOMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG LIGHT ILLUMINATED ON AND OFF WITHOUT WARNING. THE FAILURE RECURRED AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

NHTSA ID

10873984

Incident

Jun 7, 2016

Mileage

81,000 mi

WHILE DRIVING THE TRUCK THE BRAKES FAILED, PEDAL GOING TO THE FLOOR. TOOK THE TRUCK TO A REPAIR SHOP AND THEY STATED THAT ALL THE BRAKE LINES WERE RUSTED THROUGH, AND MORE IMPORTANTLY, WHERE THE LEAF SPRINGS ATTACHED TO THE UNDERSIDE OF THE CAR WAS COMPLETELY RUSTED AND THE TRUCK WAS UNSAFE TO DRIVE. THE SHOP COULD NOT REPAIR THE CAR, AND KNEW NO ONE LOCALLY WHO COULD REPAIR THE CAR. THERE HAVE BEEN NUMEROUS RUST ISSUES WITH THE TRUCK OVER THE YEARS AS FOLLOWS: SPARE TIRE MOUNTING RUSTED THROUGH AND THE SPARE TIRE FLEW OFF THE TRUCK IN TRAFFIC; THE FUEL LINE HAD TO BE REPLACED TWICE DUE TO RUST; AND THE REAR BRAKES RUSTED AND HAD TO BE REPLACED THREE TIMES.

NHTSA ID

10779311

Incident

Sep 30, 2015

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2003 GMC SONOMA. THE CONTACT STATED WHILE HE DROVE 73 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST ONTO THE EMERGENCY LANE. THE LOCAL MECHANIC PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS TAKEN TO A SECOND DEALERSHIP FOR ADDITIONAL INSPECTION THAT ADVISED THAT THE SPARK PLUG AND THE FUEL CAP NEEDED TO BE REPLACED. THE SPARK PLUG AND FUEL CAP WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 92,984. UPDATED 07/28/14 MA UPDATED 07/29/14

NHTSA ID

10577113

Incident

Jun 1, 2013

Mileage

92,984 mi

ABOUT A YEAR AGO HAD ONE STEEL BRAKE LINBE BUST BECAUSE OF RUSTED. NOW TODAY IN MY YARD HIT BRAKE PEDAL RIGHT TO FLOOR AGAIN. RUSTED BRAKE LINE AGAIN. HAVE OTHER BRAKE LINES RUSTED VERY BAD. *TT

NHTSA ID

10537777

Incident

Aug 28, 2013

Mileage

43,239 mi

2003 GMC SONOMA. CONSUMER STATES WHILE DRIVING THE SUPPORT CABLE HOLDING THE SPARE TIRE RUSTED THROUGH AND THE TIRE FELL OFF, ROLLED DOWN THE ROAD AND HIT ANOTHER CAR *TGW THE CONSUMER STATED NO DAMAGE WAS DONE AND THE POLICE WERE NOT NOTIFIED. *JB

NHTSA ID

10429873

Incident

Oct 1, 2011

WINDSHIELD WIPERS STOP OPERATING UNEXPECTEDLY. THEY WILL THEN BEGIN OPERATING AGAIN AFTER BEING TURNED OFF FOR PERIOD OF TIME. RECENTLY IN EARLY APRIL 2011 AT ABOUT 91,000 MILES. THEY STOPPED WORKING SHORTLY AFTER STARTING THE TRUCK BEFORE LEAVING THE PARKING LOT.

NHTSA ID

10397873

Incident

Jan 1, 2007

Mileage

50,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.