RoadVitals

1997 GMC Suburban Transmission Problems

Owner-reported complaints naming the transmission system, filed with NHTSA

Data refreshed

Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Jun 8, 2004
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 200 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1997 GMC Suburban submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming transmission

Shown in the owner’s own words, exactly as filed

Transmission
Filed Jun 8, 2004

AUTOMATIC TRANSMISSION-DRIVING DOWN THE INTERSTATE ON VACATION WHEN A CLOUD OF SMOKE WAS NOTICED OUT THE REAR OF THE SUBURBAN. PULLED OVER TO THE SIDE OF THE ROAD TO FIND TRANSMISSION FLUID SPRAYED ALL OUT OF THE OVER FLOW TUBE. I WAS TOLD THAT TOO MUCH PRESSURE WAS BUILT UP AND THE SUBURBANS ARE KNOWN FOR THAT. FILLED IT BACK UP WITH TRANSMISSION FLUID AND THE TRANSMISSION CONTINUED TO SLIP. HAD TO GIVE UP THE VACATION AND GET A TOW BACK HOME. FLUID HAD SPRAYED ALL OVER MY VEHICLE AND VEHICLES BEHIND ME. IT WAS EXTREMELY HOT. LUCKILY I GOT IT SHUT DOWN BEFORE A FIRE CAUGHT. HAD TO REPLACE THE TRANSMISSION AT A HEAVY COST. *AK

NHTSA ID
10075020
Incident
May 18, 2004
Mileage
132,000 mi
ElectricalEngineTransmission
Filed Jan 21, 2004

1997 GMC SUBURBAN- MULTIPLE ENGINE & TRANSMISSION FAILURES. AT 60,000 MILES, VEHICLE BEGAN TO SHIFT HARD. RETURNED TO SHOP FOR DIAGNOSIS AND REPAIRS SEVERAL TIMES FOR WORK. FINALLY, WHILE DRIVING THE VEHICLE IN CITY TRAFFIC, THE TRANSMISSION FAILED COMPELETLY. REQUIRED VALVE COVER AND TRANSMISSION REBUILD @ COST OF $2,000. ON DECEMBER 27 '03, HAD TO REPLACE THE RADIATOR. ON JAN 17 '04, DISCOVERED THAT THERE WAS NO ANTIFREEZE IN NEW RADIATOR. RETURNED TO MECHANIC WHO REPLACED THE RADIATOR. SAID THE INTAKE MANIFOLD NEEDED TO BE REPLACED. COST: ~$600. TOOK TO ANOTHER MECHANIC FOR SECOND OPINION. SAME DIAGNOSIS. BOTH STATE THAT GM IS AWARE OF BOTH PROBLEMS, HOWEVER, THEY WILL NOT COVER THE COSTS OF REPAIRS OR REPLACEMENT. ADDITIONALLY- REPLACED ALTERNATOR TWO TIMES; REPLACED WATER PUMP TWO TIMES; REPLACED THE MASTER CYLINDER IN FALL 2003. *AK

NHTSA ID
10054576
Incident
Jan 17, 2004
Mileage
60,000 mi
Transmission
Filed May 2, 2003

THE VEHICLES TRANSMISSION FAILED AT 47000 MILES (1997 GMC). *NLM

NHTSA ID
10018105
Incident
May 2, 2003
Transmission
Filed Nov 13, 2002

EXAMPLE OF PROBLEM, WHEN THE TRUCK HAS RUN 50 MILES OR SO ON THE FREEWAY, STOP AT OFF RAMP. THE TRUCK SHIFTS HARD FROM 1ST TO 2 ND WHEN I PULL AWAY. THIS CONTINUES UNTIL I SHUT THE TRUCK OFF, WAIT A FEW MINUTES AND START AGAIN. THEN IT IS FINE FOR A WHILE AND WILL REPEAT THE SAME, SOMETIMES WEEKS APART, MORE OFTEN IN THE SUMMER MONTHS. MY DRIVING PATTERN IS ONE OF SHORT TRIPS, SO I GUESS THIS IS WHY MY PROBLEM IS SPARODIC. I HAVE READ MANY COMPLAINTS ONE WEB SITES ABOUT THIS PROBLEM WITH OTHER GM CARS AND TRUCKS,THE CODE #1870 SEEMS TO FIGURE IN MOST CASES, MOST PEOPLE HAVE HAD NO LUCK WITH GM, AND ARE STUCK WITH BILLS OF 2-3000 DOLLARS. I HOPE YOU CAN CHECK THIS OUT, SEEMS TO COVER GM CARS AND TRUCKS FROM THE 80S-01. THANK'S GRAHAM BROWN. DT

NHTSA ID
769650
Transmission
Filed Jan 19, 2002

WHILE TURNING CORNER IN SUBDIVISION TRANSMISSION WOULD NOT SHIFT INTO 2 GEAR. JUMPED INTO 3RD GEAR AND THE TRUCK JUMPED FORWARD. PROCEEDED TO DRIVE ON HIGHWAY TO GET HOME AND ONCE SLOWED THE TRUCK CONTINUED TO ROAR UNTIL JUMPING INTO 3RD GEAR. ONCE THE TRUCK WAS STOPPED, I HAD NO REVERSE. I WAS TOLD THE REVERSE HOUSING BROKE,WHICH CAUSES THE GEARS TO SLIP AND THIS HAPPENS WITHOUT ANY WARNING...NO PREVIOUS "TRANSMISSION SLIPPING" AND IS A COMMON THING IN THIS MODEL SUBURBAN . TRANSMISSION TECH ALSO SHOWED ME WHERE THIS REVERSE PART BROKE AND SAID GENERAL MOTORS IS AWARE OF THE PROBLEM AND HAS MADE A STRONGER PART FOR THE TRANSMISSION. IF GM KNOWS THIS IS A PROBLEM WHY IS THIS NOT A RECALL? IT IS CAUSED FROM A FAULTY PART. TO FIX THIS PROBLEM IS COSTING ME OVER 1500.00 DOLLARS. THE ABS BRAKES HAVE TO BE HELD TO THE FLOOR AND THEN THE BACK WHEELS SKID. I THOUGHT THE WHOLE PURPOSE OF THE ABS BRAKING SYSTEM WAS TO STOP THE SKIDDING. IT IS AS IF THE LOCKING SYSTEM DOES NOT WORK ON SUDDEN STOPS. BECAUSE THE LOCKING DOES NOT TAKE OVER, THE FRONT BRAKES HAVE TO MUCH WEIGHT TO STOP BECAUSE THE REAR DRUMS ARE NOT ENOUGH TO COMPLETE THE STOP. THEY DO NOT WORK TOGETHER, CAUSING THE PADS AND SHOES TO WEAR OUT AND GRIND THE ROTORS AND DRUMS. THE PASSENGER BACK DOOR ELECTRIC WINDOW WHILE ROLLING IT DOWN MAKES A CLUNK NOISE AND THEN IT WILL ONLY ROLL BACK UP TO THE POINT WHERE THE NOISE IS. YOU HAVE TO HAVE 2 PEOPLE GET THE WINDOW UP. ONE HOLDING THE WINDOW AND PULLING AT IT UPWARDS WHILE THE OTHER HOLDS THE BUTTON TO GET IT TO CATCH.*AK

NHTSA ID
757060
Transmission
Filed Aug 30, 2001

THIS HAPPENS ONLY WHEN THE VEHICLE IS COMPLETELY WARMED UP. NO SAFETY DEFECT.

NHTSA ID
751413
Transmission
Filed Jul 14, 2001

TRANSMISSION "RACES" BETWEEN 2ND AND 3RD, THEN CLUNKS HARD TO SHIFT. *AK

NHTSA ID
748444
Incident
Jul 12, 2001
Transmission
Filed Jul 7, 2001

HARSH 1ST TO 2ND UPSHIFT; BASED ON MY RESEARCH, GM HAS BEEN AWARE OF PROBLEM BUT HAS BEEN UNRESPONSIVE. *AK

NHTSA ID
748046
Incident
Apr 22, 2001
Transmission
Filed May 3, 2001

ON A 400 MILE TRIP OVER EASTER WEEKEND, WE NOTICED THAT THE TRANSMISSION STARTED SHIFTING VERY HARD IN THE FIRST THROUGH THIRD GEARS. WE BECAME AWARE OF THE PROBLEM AS WE BEGAN DRIVING THE SUBURBAN AFTER A REST STOP. WE BECAME VERY CONCERNED ABOUT THE TRANSMISSION WHEN WE TRIED TO PASS VEHICLES OF ACCELERATE UP HILLS AND IT SEEMED AS THOUGH THE OVERDRIVE WAS NOT ENGAGING. THE FOLLOWING DAY, I TOOK THE VEHICLE TO THE ONLY REPAIR SHOP IN A SMALL TOWN ON THE MISSISSIPPI GULF COAST. THEY ADVISED ME TO HAVE THE TRANSMISSION SERVICED, (REPLACE FILTER, AND FLUID). I PAID $135 TO DO THAT. THE PROBLEM WAS NOT SOLVED. THE WEEK OF APRIL 16TH, THROUGH THE ADVISE OF A GMC CUSTOMER REP, I TOOK THE SUB TO THE DEALER IN HOPES THAT A COMPUTER UPGRADE WOULD SOLVE THE PROBLEM. THEY ADVISED ME THAT THE UPGRADE WAS ALREADY DONE AND THE ONLY THING THEY COULD DO WAS TO TEAR DOWN THE TRANSMISSION TO FIND THE CAUSE. I DECLINED AND REQUESTED (THROUGH THE DEALERSHIP AND GMC) TO MEET WITH A GMC ZONE MANAGER. THEY HAVE YET TO REPLY. I FOUND LITTERALLY HUNDREDS OF THE EXACT PROBLEMS AT WWW.THECOMPLAINTSTATION.COM/G/_GM. GENERAL MOTORS IS VERY MUCH AWARE OF THIS PROBLEM AND THEY REFUSE TO RECALL THE VEHICLE. *AK

NHTSA ID
744880
Incident
Apr 5, 2001
Transmission
Filed Feb 22, 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
741328
Transmission
Filed Sep 4, 2000

NO SUMMARY

NHTSA ID
730129
Incident
Nov 15, 1999
BrakesTransmission
Filed Aug 6, 2000

THE FRONT BRAKES OF THE SUBURBAN HAS BEEN REPLACED FOR THE SECOND TIME WITH RAYBESTOS (LIFETIME WEAR) BRAKE SHOES. MY TRANSMISSION STARTED SHIFTING VERY HARD, AS IF SOMEONE HAD REARENDED THE TRUCK AT A SLOW SPEED. I TOOK IT TO AAMCO TRANSMISSION'S FOR REPEARS. AAMCO REBUILT THE TRANSMISSION, BUT DID'NT FIX THE PROBLEM. AFTER $2200.00 AND THE FIFTH ATTEMT TO FIX THE PROBLEM I TOOK IT TO A GMC DEALER AND THEY ACTUALLY FIXED THE PROBLEM THE FIRST TIME FOR $308.

NHTSA ID
726839
Incident
Jul 17, 2000
Transmission
Filed Jul 13, 2000

VEHICLE IS EXPERIENCING TRANSMISSION PROBLEMS CONTINUALLY REQUIRES REPAIRING. *MJS

NHTSA ID
553016
Incident
Jun 19, 2000
Transmission
Filed Jun 2, 2000

WHEN CHANGING GEARS THERE WAS A KNOCKING NOISE. SERVICE DEPARTMENT AT THE DEALERSHIP, WHERE THE VEHICLE WAS PURCHASED, INFORMED CONSUMER THAT THIS WAS A COMMON PROBLEN ENCOUNTERED WITH THIS PARTICULAR TYPE OF ELECTRONIC SHIFT TRANSMISSION . *AK

NHTSA ID
862967
Incident
Apr 12, 2000
EngineTransmission
Filed Apr 28, 2000

ON APRIL 10, TRANSMISSION FAILED AND VEHICLE WAS RETURNED TO DEALERSHIP. ON APRIL 18, THE VEHICLE WAS RETURNED TO THE OWNER AFTER HAVING REPLACED THE TRANSMISSION, THE TRANSMISSION COOLER, AND INTAKE MANIFOLD GASKET. ON APRIL 27, 2000, THE ENGINE FAILED ON A BUSY ROAD AS SCHOOLS WERE LETTING OUT. THE ENGINE FAILURE, PUT BOTH THE OCCUPANTS OF THE VEHICLE AT RISKS AND THE SCHOOLCHILDREN ALSO, AS THE ENGINE FAILURE RESULTED IN LOSS OF POWER STEERING AND POWER BRAKES. THE DRIVER AVOIDED COLLISION BUT WITH NO STEERING AND LOSS OF BRAKING POWER, THE RESULTS COULD HAVE BEEN CATASTROPHIC. *AK

NHTSA ID
722058
Incident
Apr 27, 2000
Transmission
Filed Apr 5, 2000

TRANSMISSION OVERHEATED (UNKNOWN REASON PER DEALER) VENTED ALL FLUID. TRANSMISSION HAD TO BE REPLACED. *AK

NHTSA ID
721097
Incident
Mar 27, 2000
Transmission
Filed Mar 30, 2000

WHILE CAR WAS SITTING NOTICED TRANSMISSION FLUID LEAKING. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS THE TRANSMISSION. *AK

NHTSA ID
859485
Incident
Feb 3, 2000
Transmission
Filed Jan 22, 2000
Fire reported

NORMAL HIGHWAY SPEED I NOTICED A LOT OF SMOKE COMING FROM REAR OF VEHICLE I STOPPED AND HEARD A HISSING NOISE UNDER VEHICLE AND SAW OIL SPRAYING ON THE EXHAUST PIPES NEAR TRANSMISSION IT THEN CAUGHT FIRE PUT FIRE OUT I CHECKED FLUID LEVEL IN TRANSMISSION IT WAS LOW HELP SHOWED UP WITH OIL FILLED IT BACK UP CONTINUED HOME AT SLOW SPEED APPROXIMATELY 50 MILES LATER O.D. STARTED TO SLIP THEN DRIVE STARTED TO SLIP SO I DROVE 30 MPH IN 2ND WAS TOLD THAT TRANSMISSION WAS GOING OUT BECAUSE OF FLUID LOSS OUT OF VENT TUBE

NHTSA ID
717695
Incident
Jan 22, 2000
Transmission
Filed Dec 22, 1999

TRANSMISSION FAILED AND THE REPLACED TRANSMISSION FAILED TOO. YH

NHTSA ID
550091
Incident
Nov 1, 1998
Transmission
Filed Jul 31, 1999

REAR END OF TRANSMISSION CRACK IN HALF CAUSING FLUID TO LEAK OUT VEHICLE HAD TO BE TOWED ON FLAT BED 140 MILES TO GET HOME THE ENTIRE END OF THE TRANSMISSION WAS BROKE HAD TO DEFECT IN THE CASTING OF HOUSING OR A DESIGN FLAW CAR HAS HIGH MILES DUE TO MUCH TRAVEL MECHANIC STATED NEVER SAW TRANSMISSION BRAKE LIKE THAT BEFORE CONTACTED DEALER AND HAD DEALERSHIP MECHANIC LOOK AT IT BUT THEY STATED THEY WERE NOT GOING TO HELP US THEY SAY LACK OF MAINTANINCE TO THE CAR WE HAVE HAD OUR CAR CHECKED EVERY 3 -4 THOUSAND MILES OIL CHANGES ECT WE HAVE RECEIPTS FOR EVERYTHING WE FEEL GMC HAD A CRAFTSMANSHIP DEFECT ON SHOULD COVER THIS EVEN IF WE ARE OUT OF WARRANTY

NHTSA ID
709434
Incident
Jul 24, 1999
Transmission
Filed Jul 8, 1999

WHILE DRIVING AT 55 MPH VEHICLE IS SHIFTING VERY HARD FROM FIRST TO SECOND GEAR. TRANSMISSION HAS BEEN REPLACED TWICE.DEALER CAN'T DETERMINE THE PROBLEM. *AK

NHTSA ID
841902
Incident
Jul 1, 1999
AirbagsTransmission
Filed Jun 8, 1999
Crash reported4 injuries reported

LOST CONTROL TRAVELING DOWN INTERSTATE I-20 EASTBOUND IN CONYERS, GA. AXLE SEPARATED, AND REAR WHEEL CAME OFF. SUBURBAN FLIPPED 3X, SKIDDED ON PASSENGER SIDE & CAME TO REST UPSIDE DOWN. AIRBAGS DID NOT DEPLOY BUT CAR WAS TOTALLY DESTROYED, INCLUDING MULTIPLE HITS ON FRONT BUMPER. 1 PASSENGER AIRLIFTED TO MEDICAL CTR; 3 OTHERS TRANSPORTED BY AMBULANCE. ALL ALIVE & HEALING (THANK GOD), BUT DON'T UNDERSTAND WHY AIRBAGS DIDN'T DEPLOY & AXLE COULD SEPARATE. *AK

NHTSA ID
707330
Incident
Jun 8, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .