RoadVitals

2023 GMC Yukon Xl Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Jul 24, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 191 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2023 GMC Yukon Xl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 33, in the owner's own words

ElectricalEngineFuel system
Filed Jul 24, 2026

The car just died while going 55mph on the highway. Complete shutdown but luckily both the steering and brakes worked. After stopping it wouldn’t start again. I had my three children in the car aged [XXX], [XXX], and [XXX]. It was a horrific experience. GMC did some repairs to the engine that took over two months and then the car had a few more warnings pop up just a few weeks later. GMC now says there is a misfiring in one of the positions. I’m terrified of driving this car with my children as I don’t know when it will shut off again and how bad it will be! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11752591
Incident
Dec 12, 2025
ElectricalEnginePowertrain (other)
Filed Jul 14, 2026

While driving about 70 mph in the express lanes, the vehicle suddenly lost power and drifted like it went into neutral. There were no warning symbols. The vehicle could not restart even while coasting. After stopping, it locked itself in park and would not shift out of park. My family and I were trapped on the express lanes for over an hour in a dangerous location. The vehicle stayed stuck in park even on the tow truck. The dealer confirmed metal in the oil filter, a blown main fuse, and knocking when starting. The recall inspection and remedy were already done, but the failure still happened. The vehicle is undriveable and the required recall repair cannot be completed because the replacement engine is on backorder with no ETA.

NHTSA ID
11750354
Incident
Jul 9, 2026
ElectricalEnginePowertrain (other)
Filed Apr 8, 2026

I own a 2023 GMC Yukon Denali. In Nov. 2023, at about 4,000 miles, the vehicle suffered a complete engine and electrical failure at highway speed while I was traveling with my husband and three small children. It suddenly lost all power in the fast lane, including acceleration and engine function. Steering became extremely heavy, consistent with loss of power steering assist, and the electronics shut down. We had to guide the vehicle across traffic while coasting downhill to the shoulder beyond a guardrail. Traffic had to avoid us, creating a serious safety hazard. The vehicle would not restart. The vehicle was towed and required a complete engine replacement under warranty. After that replacement, additional issues followed. There was an HVAC/defrost concern. In June 2025, the vehicle again became inoperable without warning while parked at a store. It would not start despite repeated attempts, including by a dealership representative. A diagnostic scan produced over a page of error codes, but the dealership could not identify a cause and stated the vehicle was safe. In Dec. 2025, the vehicle engine was inspected under a recall and I was told there were no issues. In Feb. 2026, the vehicle lost heat and was found to have no coolant despite regular maintenance and recent inspection. In Mar. 2026, at about 37,700 miles, the vehicle developed a loud clunking noise while driving. I stopped driving and returned it to the dealership, where I was told the engine had failed again and required another full replacement. The vehicle has now had two engine failures and three engines installed in less than three years. There were no warning lights or prior indications before these failures. I no longer believe this vehicle is safe or reliable for transporting my family.

NHTSA ID
11730061
Incident
Mar 13, 2026
Driver assistanceElectrical
Filed Feb 19, 2026

Onstar connectivity module failed after dealer updates. The onstar module controls super cruise hands free driving. Module can fail during use causing accident. Vehicle did not display any warning on display screen. Vehicle is available for inspection. GMC dealer confirmed onstar module failure and is waiting on part delivery for replacement. Several searches in online forums confirm this is an issue for thousands of GMC vehicles.

NHTSA ID
11719043
Incident
Dec 1, 2025
BrakesElectricalEngine
Filed Feb 17, 2026

2023 Yukon Denali XL 6.2l: GM oil change recall performed (October 2025) and GMC dealership noted no issues. Prior to recall oil change, at aprox 5k miles interval (45K total miles), check engine oil light on dash and was over 1 quart low. Next oil change at aprox 50K miles, no check engine light came on, but certified mechanic drained and measure oil level, 1.5 quarts low. Engine often sounds odd at cold start, ticking sound. Now an oil change is $100 more, due to special oil, but not compensated for extra cost. Brake calibers failed. February 2026, engine light on, then off, then hood latch dash light warning now on and off. Huge safety concerns with the 2023 GMC Yukon 6.2L.

NHTSA ID
11718440
Incident
Oct 15, 2025
ElectricalEnginePowertrain (other)
Filed Feb 7, 2026

Following a catastrophic engine failure in my 2023 GMC Yukon XL Denali, I discovered that the vehicle could not be shifted into neutral once the engine failed. This prevented the vehicle from being moved out of traffic if it had stopped in an active lane. The inability to place the vehicle into neutral after a loss-of-power event creates a serious safety hazard, particularly on high-speed roadways. In the event of a failure occurring in traffic, occupants may be left stranded in a travel lane with no ability to push or reposition the vehicle, significantly increasing the risk of a rear-end or multi-vehicle collision. This condition occurred immediately following the engine failure and was not accompanied by any prior warning or instructions to allow safe vehicle repositioning. I am unaware of any manual or mechanical override that would allow the vehicle to be shifted into neutral under these conditions. This design behavior represents a safety defect because it compounds the danger of a propulsion loss by preventing drivers from removing the vehicle from harm’s way.

NHTSA ID
11716513
Incident
Jan 10, 2026
ElectricalEnginePowertrain (other)
Filed Feb 7, 2026

I am reporting a catastrophic engine failure involving my 2023 GMC Yukon XL Denali, which was subject to a GM-issued recall related to engine failure. On January 10, 2026, at approximately 1:00 a.m., while traveling at highway speed (approximately 65+ mph) on a multi-lane highway, the engine suddenly failed without warning, resulting in a complete loss of power. I was forced to make immediate evasive maneuvers to reach the shoulder while avoiding semi-trucks and other vehicles. The sudden loss of power created an extremely dangerous situation for myself, my passengers, and surrounding traffic. After the engine failure, the vehicle could not be placed into neutral, preventing it from being moved out of traffic if it had stopped in an active lane. This design issue significantly increased the risk of a collision. I was stranded on the roadside for several hours in cold conditions awaiting a tow. The failure was later confirmed by an authorized GMC dealer, who diagnosed the engine as failed and replaced the entire engine assembly. The vehicle and replaced components should be available for inspection through the dealership. The manufacturer had previously issued a recall for this vehicle related to engine failure, and I had requested a buyback prior to this incident due to safety concerns. That request was denied unless the vehicle experienced a failure. There were no warning lamps, messages, or symptoms prior to the failure. The only warning message appeared after the engine failed, indicating an engine overheating or “engine hot” condition, which occurred after power was already lost. This incident represents a serious safety defect that resulted in loss of propulsion at highway speed with no advance warning.

NHTSA ID
11716511
Incident
Jan 10, 2026
Body & structureElectricalEngine
Filed Jan 21, 2026

There have been several issues for which I had to take my vehicle to the dealer. I did the engine oil recall. Then 4 months later my engine was destroyed. I’ve had several issues with oil leaks. I had an issue with my running boards a few times. And I’ve had an ongoing issue that the dealer hasn’t been able to fix - a water leak (I believe stemming from the moonroof), water gets into my vehicle, on my floorboard, and behind the dash. I’ve called to record these incidents with the dealer and taken it in several times, but they are never able to duplicate it, but they have witnessed the water leakage after the incidents (which happens during heavy downpours, and isn’t all the time because my vehicle is in the garage when I’m not at work).

NHTSA ID
11712413
Incident
Nov 21, 2025
ElectricalEngineFuel system
Filed Jan 18, 2026

Good afternoon, My 2023 GMC Yukon XL AT4 with the 6.2L L87 engine (approx. 61,000 miles) suffered a sudden and complete engine failure at highway speed while I was driving between Canton, OH, and Columbus, OH, on the expressway, returning to my home in Cincinnati. There was no warning before the engine lost all power and propulsion. I was traveling in the left lane of the interstate in moderately heavy traffic. When the engine shut down, I only had steering and braking available to me. In addition to losing all propulsion, I also lost all electronics, and there was no shoulder. The complete dashboard shut down. The only reason there was not a collision was that the traffic around me could see what was happening and slowed down themselves. I coasted on through the onramp and found a shoulder where I had three lanes of traffic on my left and two lanes on my right. Less than two months before this incident, the vehicle had been inspected and serviced by an authorized GM dealer, and no engine issues were identified. I was given no indication that the engine was at elevated risk of failure. After the breakdown, GM and the dealer determined that the failure falls under GM Safety Recall N252494002 / NHTSA Campaign 25V274000, which involves internal engine defects in the 6.2L L87 that can cause a loss of propulsion in certain GM trucks and full‑size SUVs widely used as family vehicles. GM is replacing the engine, extending the warranty, and providing a loaner, but this does not change the fact that my family was exposed to a serious safety risk, nor does it address the possibility that other owners may experience sudden loss of propulsion even after their engines “pass” dealer inspection. I am submitting this complaint so NHTSA is aware that a recalled 6.2L L87 engine, inspected shortly beforehand, still failed without warning at highway speed in a primary family‑hauler vehicle, creating a dangerous situation. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

NHTSA ID
11711753
Incident
Dec 6, 2025
ElectricalEnginePowertrain (other)
Filed Dec 25, 2025

Vehicle has 56000 miles currently and at 47000 transmission had to be replaced due to defective valve body. At 56000 miles, motor was replaced due to broken lifter. The vehicle currently will not start.

NHTSA ID
11707028
Incident
Aug 18, 2025
Electrical
Filed Dec 11, 2025

Details of the Issue: Vehicle Model: 2023 GMC Yukon Problem Description: The battery has drained completely on three separate occasions, leaving the vehicle unable to start and in cold weather areas safety is a concern. This occurs even when all lights and accessories are turned off, and the vehicle is parked for a reasonable period of time. The vehicle has been brought to the shop three times to address this issue. During one of these visits, a module failure was identified and repaired. However, the issue has occurred again since that repair, indicating that either the original repair did not fully resolve the problem or there may be additional underlying causes. Frequency: The issue has occurred three times to date, most recently on [insert date of the most recent incident]. Service History: The vehicle has been in the shop three times for this issue, and a module failure was identified and repaired during one of these visits. Troubleshooting Steps Taken: I have ensured that no lights or accessories are left on when the vehicle is parked. The battery terminals have been inspected for corrosion, and the connections are secure. [Include any other steps you’ve taken, e.g., "The battery was tested and confirmed to be in good condition."] Request for Assistance: Given the recurring nature of this issue and the fact that it has not been fully resolved despite multiple service visits, I would like to request the following: A more in-depth diagnostic to identify any additional root causes, including potential parasitic drains, alternator performance, or software-related issues. Confirmation of whether there are any recalls, technical service bulletins (TSBs), or known issues related to the electrical system or battery for this model. Consideration for extended warranty coverage or goodwill assistance to address this issue, as it appears to be related to a manufacturing defect. Since warranty coverage is up my vehicle cost is going to increase due to repeatable issues.

NHTSA ID
11704458
Incident
Dec 9, 2025
BrakesElectricalEngine
Filed Nov 24, 2025

tThe dealer ship refused even talk to me

NHTSA ID
11701352
Incident
Oct 1, 2025
ElectricalEngineOther / unspecified
Filed Nov 23, 2025

Classic Buick GMC (Classic Elite Buick GMC – Katy) Filed by: [XXX] [XXX] [XXX] Phone: [XXX] Email: [XXX] Date: November 23, 2025 Texas Attorney General – Consumer Protection Division RE: SUMMARY COMPLAINT – Vehicle Misrepresentation, Unauthorized Charges, Financing Fraud & Warranty Violations Dear Attorney General, I am filing this complaint against Classic Buick GMC (Classic Elite Buick GMC) located at [XXX] , for multiple violations of Texas consumer-protection laws during the sale and follow-up service of a vehicle I purchased in March 2024. Summary of Violations 1. Misrepresentation of Vehicle Model Year I was sold a 2023 GMC Yukon Denali that the dealership falsely represented as a brand-new 2024 model, including on the key-tag. This violates Texas Occupations Code §2301.351(a) and DTPA §17.46(b)(5), (7), (24). 2. Unauthorized Add-Ons & Hidden Charges The dealership added $8,000 in accessories and $26,000 in warranty products without my consent. This violates DTPA §17.46(b)(12). 3. Financing Fraud I was promised 1% financing, but the dealership charged a significantly higher rate at closing without disclosure. This violates the Truth in Lending Act (TILA). 4. Warranty Refusal & Pre-Existing Damage Although the vehicle had defects and mechanical issues at delivery, the dealership refused to repair them under warranty unless I paid. This violates the Magnuson-Moss Warranty Act. 5. Failure to Provide Required Documentation The dealership refused to provide complete purchase documents, violating Texas Administrative Code §215.142. 6. Pattern of Evasion I personally visited the dealership three times, yet management refused to correct any misconduct. 7. Unsafe Vehicle Retained at Dealership The Yukon remains at the dealership due to mechanical/electrical defects. I refused to pick it up because the vehicle is unsafe and not as represented. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11701113
Incident
Oct 21, 2025
BrakesElectrical
Filed Nov 14, 2025

The contact owns a 2023 GMC Yukon XL. The contact stated that while driving approximately 25 MPH and depressing the brake pedal, the vehicle failed to respond. Several unknown warning lights were illuminated, and the message "You Have no Brakes - Do Not Drive Over 40 MPH" was displayed. The contact allowed the vehicle to roll to a stop. The contact turned off and restarted the vehicle, but the failure persisted. The contact parked the vehicle. The contact stated that the failure had not caused an accident because the contact was driving early in the morning and there was less traffic on the road. The contact stated that her husband started the vehicle later in the day, and the warning lights were off. The vehicle was driven to the dealer to be diagnosed. The dealer diagnosed the vehicle and informed the contact that several DTCs were retrieved, including a DTC for brake failure; however, the flow chart from the manufacturer instructed to first replace the battery and then reset the codes. The dealer replaced the battery, reset the codes and test-drove the vehicle. The vehicle was repaired and returned to the contact. The manufacturer was notified of the failure and supported the dealer's assessment. The failure mileage was approximately 70,000.

NHTSA ID
11699346
Incident
Nov 3, 2025
Mileage
70,000 mi
Electrical
Filed Oct 4, 2025

My telecommunications module is no longer working for OnStar, which means I can no longer call if something happened. The Wi-Fi is not working. The vehicle thing is on recall and now my check engine light is on.

NHTSA ID
11691336
Incident
Aug 8, 2025
ElectricalOther / unspecifiedPowertrain (other)
Filed Aug 26, 2025

OnStar module doesn’t work it went out in January 2025 there’s a 1000’s of other users in the in the OnStar module community complaining of the same issues . When you take it to the dealership they will not assist and will not warranty it out

NHTSA ID
11683136
Incident
Jan 9, 2025
Electrical
Filed Aug 15, 2025

The onboard accident emergency notification system has failed after 2 years. The SOS and Onstar are not functional. Car has no data communication with the network. Was confirmed by Crenwelge Motors in Kerrville Texas. It is a GMC dealer. This is an ongoing problem with many Yukons made from 2022 to 2024. GM has not addressed the issue with a recall and does not have the parts to repair this safety system.

NHTSA ID
11680952
Incident
Aug 8, 2025
BrakesElectricalEngine
Filed Jul 28, 2025

My vehicle’s engine failed for the second time while driving on the road. The first time a few months ago while my wife was driving. The engine failed and brakes failed. Fortunately she was on a back road a coasted to a stop. Car was towed to dealership. They said there was no problem. Received recall letter about a month ago outlining this issue. Yesterday, [XXX], I was driving with my daughter and the car stopped again while driving. I was in traffic and narrowly missed an accident. Gwinnett county police came to the scene and towed the vehicle to the dealership. I am not sure if the female officer made a report. But she requested the tow truck because I was blocking traffic. We often drive on the highway for work commutes. This could have happened and anyone in my family could have been fatally injured. I would like GMC purchase this vehicle back or replace with a safer model comparable or better. The service department called me this morning from Jim Ellis GMC in Buford, Georgia 678-902-8677, 3600 Buford Drive 30519.I was told that there is no recall for my truck. He told me that there is a safety investigation for a recall. I told him I can bring the letter. He decline. I asked for a courtesy vehicle. He said no, he would have to make a report and it would be up to 48 hours. Once it’s reviewed , then I could go to enterprise car rental to pick up a car. Maybe. The first time Rick Hendrick GMC Duluth , Ga 470-822-3779, 3344 Commerce Ave, Duluth, ga had my truck for about 2 weeks. No fix. No courtesy vehicle or rental. Now I’m without my vehicle for unlimited time. The Jim Elis tech, did acknowledge that there is no fix for what is going on. The local GMC dealers are not making this easy or putting the safety of its customers as a priority. These trucks are NOT safe on the road. This truck cost nearly $100,000 and it is not safe to drive.GMC has a record of the 1st service incident and this latest just happened yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(

NHTSA ID
11676562
Incident
Jul 27, 2025
Driver assistanceElectricalEngine
Filed Jul 7, 2025

Speed control became stuck and I had to hit my breaks to stop acceleration. Vehicle stopped shifting while driving down the road periodically. Warning collision lights and traction control lights randomly come on with nothing in front of vehicle. Yesterday vehicle would not start or even unlock. When I did get the vehicle to start by manually unlocking it and trying over and over it would not go forward or backward although the engine did rev up. All warning lights were on including traction control and check engine. It did randomly start moving but the “service steering column” light and check engine light are still on . The car periodically revs up while going down a hill when it needs to downshift instead. It has completely shut off driving down the road through town and stopped. I had to hurry and turn it back on as there were cars behind me. It’s a 2023 and I don’t feel safe driving it with my kids.

NHTSA ID
11671532
Incident
Jul 6, 2025
BrakesElectricalEngine
Filed May 13, 2025

I was driving on a highway with my [XXX] son and 2 dogs when without any warning the vehicle just stopped and completely went dead. I was unable to turn on the hazards so I called 911, the police came within minutes and surrounded the vehicle to keep us from being crashed into. The brakes failed to work, the hazard lights would not work, the doors would not open other than the driver door. The police had to help remove my child and 2 dogs from the vehicle through the driver door. The vehicle could not be put into neutral so the police had to tow the vehicle from the middle of the highway. The result could have been deadly. The vehicle was completely dead with absolutely no function. After the police towed it to the police tow facility it was then towed to the GMC dealership I purchased the vehicle from. The dealership is Jim Curly GMC in Keyport NJ. The dealership has had the vehicle since Saturday and is claiming to not know what is wrong with the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11660670
Incident
May 10, 2025
ElectricalEngineFuel system
Filed May 8, 2025

While driving at approximately 30 mph in moderate traffic on the interstate during a return leg of a 370-mile trip, my vehicle unexpectedly shifted into neutral and became unresponsive. The dashboard displayed the warning message: "condition not correct for shift," and despite repeated attempts to restart the engine, the vehicle would not engage. Although the electrical system remained active, I had no propulsion. Critically, the vehicle became immobilized in a **very dangerous curve on the interstate**, presenting an extreme safety risk to myself and others. The car could not be manually shifted into neutral for towing, prompting Illinois Department of Transportation (IDOT) to declare the location unsafe. I was stranded there for over three hours, after dark, in a vulnerable and exposed position. During the forced tow process, two rear tires were destroyed and the two front tires sustained major damage. In the days leading up to this incident, the vehicle had also shown signs of malfunction, such as delayed acceleration from a stop and occasional lurching forward — symptoms consistent with the defect described in the recall.

NHTSA ID
11659663
Incident
May 2, 2025
Driver assistanceElectrical
Filed Apr 28, 2025

The contact owns a 2023 GMC Yukon XL. The contact stated that immediately after purchasing the vehicle, the battery failed and was replaced on two separate occasions. Additionally, while driving or reversing, the braking system erroneously activated, causing the vehicle to abruptly stop. During the failure, there were no other vehicles or large objects nearby to cause the Forward Collision Avoidance system to activate. The vehicle was taken to the local dealer on several occasions, but no failures were found. The vehicle was not repaired. The manufacturer had not yet been contacted. The failure mileage was 50.

NHTSA ID
11657153
Incident
Aug 28, 2023
Mileage
50 mi
BrakesDriver assistanceElectrical
Filed Apr 14, 2025

Good afternoon. Our rental car we picked up from the Denver International Airport on [XXX] had numerous incidents of emergent braking at highway and non highway speeds which were reported to Sixt ( car rental) and documented on the dates in which they occurred, [XXX] (7-8 occurrences ) and [XXX] (3 occurrences-2 after a car wash). On the day in which the first occurrences happened, the car rental company representative from Sixt, 3way connected me with a mechanic from Annex who advised washing the vehicle to ensure the sensors were clean. I did proceed to wash the vehicle on 1.25.25. This same company, Annex Automotive, then evaluated the vehicle on 1.29.25 after emergency breaking occurrences continued of which [XXX] was the worst. On [XXX] there were no vehicles in front of or behind us nor to the sides of us and the roads were completely clear. It was also dark out. Attached you will find evaluation with validation there is a mechanical concern with the vehicle. On [XXX] the extremely unsafe occurrence of emergent braking occurred with skidding tires and the doors locking and unlocking at the same time occurred. This vehicle was completely unsafe to drive. I, as well as my passengers/family, are very lucky the road conditions were moderate on [XXX] and clear on [XXX], or these emergency Breaking issues could have caused a serious accident. There were a total of five of us in the vehicle when all of these occurred. I am from Minnesota and have a Yukon XL so I am comfortable with this vehicle This was the scariest vehicle experience I have ever encountered. The company did tow the vehicle on 1.29.25. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11654579
Incident
Jan 25, 2025
ElectricalEngine
Filed Apr 11, 2025

Vehicle went to GM for recall repairs on 02/24/25 the morning after when I cranked my car it was dead. Jumped the car off then began hearing a "clicking noise" GM advised I replace my serpentine belt as they noticed it needed replacement when doing the recall repairs. 02/26/25 serpentine belt was replaced but car still seemed to have power issues when cranking. 02/27/25 car barely cranked then while driving down the highway I lost all power and power steering to the vehicle. There was no warning, no check engine lights etc. The screen went black then car shut off then the screen said "press start to restart." I was BARELY able to get the vehicle safely off the road with vehicles in front, behind, and in the other lanes. It could have caused a fatal accident. GMC still has my vehicle with NO UPDATE on replacement engine timeline.

NHTSA ID
11654050
Incident
Feb 27, 2025
Electrical
Filed Mar 20, 2025

•What component or system failed or malfunctioned, and is it available for inspection upon request? Driver and passenger side rear view mirrors will not hold memory and auto adjust while driving at times. Been to the dealership 5 times. They could not repair and just said that a software update should fix it, but it did not fix it. I will program the mirrors to the preferred settings but when I re-enter the vehicle after shutting it down, it doesn't always retain the memory, and they go to random positions. This usually happens after 5 miles of driving the vehicle. The passenger side mirror will go down so I could see the curbs while in reverse but when I go into Drive, it does not go all the way back up. I will be flying to visit family but the vehicle will be at a different dealership from 3/26/2025 to 4/1/2025. •How was your safety or the safety of others put at risk? After adjusting the mirrors, I left my garage with my kids in the car and started driving to our destination. While entering the highway, I went to check my driver’s side rear view mirror and noticed that it was pointed to a random position. In that moment, I was trying to match the highway speed to enter, there was a vehicle in front of me, a vehicle behind me, and a vehicle on the highway exit/entrance lane that I was trying to be cognizant of location to adjust speed properly. I ended up doing multiple shoulder checks which caused me to lose visibility of the vehicle in front of me multiple times. •Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership says they can not reproduce but I was physically able to show the service writer, he saw it happen. I also asked the dealership to drive it around after reprogramming it, but I don’t think they did drive it because after I bring the car home from the dealership, it starts doing it again. I have a service write up where the service writer says he say it occur. •Has the vehicle or component been in

NHTSA ID
11649497
Incident
Jul 1, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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