Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2023 GMC Yukon Xl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
While driving in heavy rain, the wipers failed and stopped working. Turning on and off the car did not re-set or help the wipers to work. Hugely dangerous. Dealership trying to charge me a huge sum to fix what should be a working component of the car that is 2 years old. Recall this immediately! Dealership wants almost $500 total and made me put $200 down before any work is done!
On September 17, 2026, and again on September 20, 2026 (three separate occurrences the same day), while operating my 2023 GMC Yukon XL in rain, the windshield wipers momentarily stopped functioning while set to Auto/Intermittent mode. On both dates the automatic headlights were active (ambient temperature in the low-to-mid 80s°F), and the headlights simultaneously flickered/dropped out during the wiper interruption. This is not an isolated event; it has recurred on multiple occasions under similar conditions (active rain, wipers in Auto or Intermittent mode). Loss of both wiper function and headlight illumination at the same moment, during active rainfall, creates an immediate visibility and safety hazard. GM has issued Technical Service Bulletin #23-NA-149 acknowledging intermittent windshield wiper failures on this vehicle platform, but has not provided a confirmed root-cause repair, and no safety recall has been issued for this condition.
1.The driver side mirror tilts up or down every time the vehicle is started requiring readjustment before driving. My wife was almost hit by oncoming traffic when she did not remember to readjust the mirror before merging with traffic. 2. The driver seat bolster inflates every time the vehicle is started. The vehicle cannot be driven without deflating the bolster. These have been reported to the dealer 3 months ago with no resolution from them or GMC.
While driving through rain on a long car trip, the wipers suddenly became completely inoperable. We could not see and were on a highway causing a serious safety issue. We had to drive very carefully off the next exit ramp. Tried turning on and off the car, no luck. Tried toggling the rain sense on the display and finally wipers came back on. About 20 miles down the road the same thing happened. Wipers became inoperable. We had to exit highway 4 times to try to wait and toggle for wipers to come back on. Immediately had it checked my a mechanic at our destination and he could find no cause for the incident. Our best guess is there is some computer glitch that needs to be fixed and I predict there will be a recall. Hopefully not before a disaster.
This has occurred multiple times but while driving in the rain the wipers will stop on the middle of the swipe for a couple seconds and then start moving again. It is terrifying since a few seconds of zero visibility when it is raining with no wipers could cause me to run off the road or run into oncoming traffic.
Multiple times the windshield wipers have randomly stopped working. Other times were on short drives from home and we were able to get home safely but had issues with visibility. Eventually they would come back on and start working again. Yesterday this occurred while we were out of town and driving home on the interstate in traffic and very heavy rain. It was almost impossible to see the road and due to multiple lanes of traffic it was a very dangerous situation. This is an huge safety issue and has now put my families safety in jeopardy on multiple occasions. Other drivers have also reported this issue.
While in use on several different occasions, the front windshield wipers malfunction. They stop working for hours sometimes even days. This is a hazard especially if you are in the middle of driving and it’s storming. The a few days ago for instance I was driving and all of a sudden they stopped working while I was driving home in the rain, at night. I had to immediately pull onside the road and wait for the rain to stop because I tried everything to get them to start back working. Including observing and trying to make sure it wasn’t the wiper /signal switch. I even went under the hood and checked to see if the fuse had blown or if there was some kind of wiring undone. Still nothing. I have taken it to the dealership and several people complain about the same thing but no remedy has been presented. They just all of a sudden start back to working out of the blue. This is definitely a safety hazard and these wipers or wiper motor should be recalled and fixed immediately in my opinion. Please help. Save some lives before it’s too late. Thanks for helping with this matter.
Windshield wipers periodically fail to operate when turned on. This is but extremely dangerous because it's been impossible to determine what the cause is. When the wipers stop working, I adjust the speed from the intermittent settings to LO and HI and there is no change. I can turn the RainSense setting to OFF and there is no change. The wipers stop working and then after a few minutes, will turn back on. I have taken the vehicle to the multiple GMC dealers for service and they cannot diagnose the problem because it only occurs periodically. They refuse to change parts in an attempt to fix it. I have called GMC Customer Care and their response is "take it to another dealer". I have showed the videos I have captured of this dangerous situation and the dealers don't care. I have the videos and can share (but this site doesn't allow upload of videos). This is extremely dangerous. The wipers have cut out at highway speed in torrential downpour multiple times.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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