RoadVitals

2002 Gulf Stream Friendship

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 4, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 22, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Gulf Stream Friendship, most frequently naming the body & structure, other / unspecified and visibility categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure360.0%
  • Other / unspecified120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V584000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 22, 2010
1,328 units potentially affected
The defect: GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov
09V382000

EQUIPMENT

Oct 1, 2009
242 units potentially affected
The defect: GULF STREAM IS RECALLING CERTAIN MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: GULF STREAM IS WORKING WITH NORCOLD AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. PLEASE ALSO SEE NORCOLD'S DEFECT NOTICE 09E-027. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT GULF STREAM AT 1-800-289-8787 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.
GULF STREAM COACH, INC.View on NHTSA.gov
08V383000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 5, 2008
413 units potentially affected
The defect: GULF STREAM IS RECALLING 413 MY 1999-2002 SUN VOYAGER, SCENIC CRUISE, FRIENDSHIP, AND TOUR MASTER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: GULF STREAM IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 4, 2006

EXHAUST FUMES AND SOOT ENTERING REAR OF MOTOR COACH. FUMES ARE DETECTED WHILE RIDING DOWN HIGHWAY. SOOT IS IN CLOSET WHEN VEHICLE STOPS AFTER LONG TRIP. SEVERAL PEOPLE STATED THAT THEY SMELLED DIESEL FUMES FROM DECEMBER 2005 WHEN I PURCHASED COACH. I FINALLY LET SOMEONE ELSE DRIVE AND I WENT IN BACK AND COULD SMELL THE DIESEL FUMES. UPON FURTHER INVESTIGATION THE CLOSET WAS LEAKING DIESEL SOOT INTO THE CLOSET, IT IS BLACK ALL OVER INSIDE OF CLOSET. *NM

NHTSA ID
10161402
Incident
Jun 28, 2006
Mileage
24,500 mi
Body & structureVisibility
Filed Dec 27, 2005

DRIVER AND PASSENGER WINDSHIELDS SEPARATING FROM FRAME. *JB

NHTSA ID
10146114
Incident
Dec 17, 2005
Mileage
20,000 mi
Body & structureOther / unspecified
Filed May 31, 2005

WHEN IT RAINED THE STRUCTURE OF THE VEHICLE ALLOWED WATER TO ENTER THE VEHICLE AND FLOOD THE CABIN. THIS RESULTED IN MILDEW, MOLD STAINS AND OTHER PROBLEMS. THE LOCATION OF THE LEAK WAS UNDETERMINED ALTHOUGH THE VEHICLE WAS SERVICED SEVERAL TIMES FOR THIS ISSUE (GULF STREAM FRIENDSHIP 2002). *NLM THE FRONT PASSENGER DOOR VIBRATED WHILE THE VEHICLE WAS IN MOTION, THERE WAS A SQUEAK IN THE KITCHEN COMPARTMENT WHILE THE VEHICLE WAS IN MOTION, THE DOOR VIBRATED, THE TAIL PIPE WAS LOOSE, THE MOLDING ON THE FOOT OF THE BED, THE SEAL ON THE COUCH HAD COME OFF, THE SPRING HAD BROKEN ON THE DOOR OF THE GENERATOR, THE DRIVER'S SIDE WINDOW DID NOT LATCH, THERE WAS A CRACK IN THE TILE ON THE FLOOR, THE FLOOR HEAT WOULD NOT TIGHTEN, THE LIGHT COVER ABOVE THE SOFA DID NOT FIT AND WOULD REPEATEDLY FALL OFF, THE TRACKS ON THE BACK DOOR DID NOT SHUT PROPERLY, THE FUEL FILL HAD BINDED, AND THE SATELLITE DISH WOULD FLUTTER WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE EXPERIENCED PROBLEMS WITH THE SLIDE. THE HYDRAULIC JACK LEAKED FLUID AND AS A RESULT THE SLIDE WOULD NOT FUNCTION. THE CONSUMER HAD TO DRIVE WITH THE FRONT SLIDE OUT. THE CONSUMER REQUESTED A REFUND. THE ENTRY DOOR DID NOT FIT AND RATTLED WHILE GOING DOWN AS IF IT WERE GOING TO BLOW OFF THE UNIT. *SC *JB

NHTSA ID
10042273
Incident
Dec 19, 2002
Mileage
200 mi

Compare model years

Complaint and recall counts across every year of this model

Gulf Stream Friendship by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2009010—
2008010—
2007030—
2006250—
2005060—
2004140—
2003140—
2002Viewing340—
2001030—
2000030—
1999040—
1998130—
1997020—
1996100—
1995210—
1990110—
1989010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.