RoadVitals

2004 Harley-Davidson Flhtcui

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 28, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 Harley-Davidson Flhtcui, most frequently naming the brakes and suspension categories. 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes375.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 28, 2018
Crash reported1 injury reported

I WAS RIDING ON CITY HIGHWAY. STOPPED AT A INTERSECTION TRAFFIC SIGNAL WHEN THE TRAFFIC SIGNAL TURNED GREEN I BEGAN TO A SPEED OF 30MPH IN A 40MPH ZONE I NOTICE THE MOTORCYCLE STARTED TO LOSE SPEED AT THIS TIME I PULLED INTO THE BICYCLE LANE OF THE HIGHWAY TO BE OUT OF THE LINE OF TRAFFIC AN AT THAT SECOND THE FRONT BRAKES AN TIRE LOCKED UP PUTTING THE MOTORCYCLE AN MYSELF DOWN ON THE PAVEMENT. THE MOTORCYCLE AN MYSELF SLID APPOX 75 FEET TO A COMPLETE STOP. AFTER I GOTTEN UP FROM UNDER THE MOTOR I FIRST CHECKED THE FRONT WHEEL IT WAS STILL LOCKED UP I THEN PUSHED THE FRONT BRAKE HANDLE IT WAS HARD AN DID NOT MOVE. I THEN CALL FOR A ROLLBACK WRECKER TO PICKUP THE MOTORCYCLE AN MYSELF UP. THE WRECKER WAS THERE IN MINUTES. I PICKED UP THE MOTORCYCLE TO A STANDING POSITION SAT BACK ON IT AS THE WRECKER WAS BACKING UP FOR PICKUP.TO MY SURPRISE THE MOTORCYCLES FRONT TIRE BEGAN ROLL LIKE NOTHING HAPPENED AN THE BRAKE HANDLE FUNCTIONED PERFECTLY. AFTER THE INSPECTION OF THE FRONT BRAKING SYSTEM MY CONCLUSION WAS THE BRAKE FLUID USED BY HARLEY DAVIDSON HEATING UP AN CREATING EXPANSION OF THE BRAKE CALIPER CAUSING THE FRONT WHEEL TO LOCK UP. AFTER READING THE RECALL ON THE 2008 AN UP HARLEY DAVIDSON BRAKE FLUID RECALL THE SAME BRAKE FLUID IS ALSO USED ON THE EARLIER MODELS AS WELL. FURTHER INVESTIGATION NEEDS TO BE ADDRESSED TO THIS RECALL FOR ALL YEAR THAT THIS PRODUCT THAT WAS USED BY HARLEY DAVIDSON IN THEIR MOTORCYCLES. WE HAVE NO IDEA OF THE EXTENT OF INJURIES THIS HAS CAUSED TO MOTORCYCLE RIDERS THROUGH OUT THE U.S. DUE TO INSURANCE COMPANIES PICKING UP AN DISPOSING THEIR INSURED MOTORCYCLE BEFORE ANY INVESTIGATION COULD BE CONDUCTED TO A CAUSE OF A SINGLE VEHICLE ACCIDENT. SOMEWHAT TO DRIVERS ERROR ONLY. AT THIS TIME THE MY MOTORCYCLE IS IN STORAGE AN WILL NOT BE REPAIRED UNTIL A CONCLUSION BY YOUR DEPARTMENT IS COMPLETED.

NHTSA ID
11081843
Incident
Mar 11, 2018
Mileage
2,187 mi
Brakes
Filed Jul 17, 2010

ON MY 2004 ULTRA CLASSIC HARLEY,WHICH I OWNED SINCE IT WAS NEW. THE FRONT MASTER CYLINDER LEVER SLOW WENT DOWN OVER THE YEARS UNTIL THE LEVER IS DOWN TO THE HANDLE GRIP. I'VE BLED THE FRONT BRAKE AND NOTHING, CHECK THE PADS LITTLE LESS THEN HALF ! SO I'M THINK THE MASTER CYLINDER IS A DEFECT. *TR

NHTSA ID
10343708
Incident
Jul 11, 2010
Mileage
18,000 mi
Suspension
Filed Nov 4, 2008

WOBBLE AT REAR WHEEL OF MOTORCYCLE... OCCURS WHEN IN A LONG, SWEEPING CURVE (EITHER DIRECTION) AT HIGHWAY SPEEDS. *TR

NHTSA ID
10247650
Incident
Oct 14, 2005
Mileage
5,000 mi
Brakes
Filed Nov 9, 2007

FAILURE OF THE FRONT BRAKE SYSTEM. OVER TIME PISTONS IN CALIPER STICK OR FREEZE UP. THIS CAUSES THE FRONT BRAKE LEVER TO COME ALL THE BACK TO THE THROTTLE GRIP. IN SOME CASES REDUCING BRAKING EFFICIENCY BY 50%. DEALERSHIP WAS AWARE OF THIS PROBLEM AND ON 4 SEPARATE CASES BROKE THE PISTONS LOOSE TO ALLOW NORMAL BRAKING. I AM A POLICE MOTORCYCLE INSTRUCTOR, AND HAVE SEEN THIS SAME PROBLEM ON SEVERAL OF THE POLICE ROAD KING MODELS PRIOR TO 2007. IN SOME INSTANCES THE FRONT BRAKE LEVER WILL, WHEN APPLIED, COME ALL THE WAY BACK TO THE THROTTLE GRIP UNTIL HITTING IT BEFORE MAXIMUM BRAKING IS ACHIEVED. *TR

NHTSA ID
10208549
Incident
Aug 10, 2006
Mileage
1,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M1684

ELECTRICAL SYSTEM

SERVICE BULLETIN M1684: MARKET SPECIFIC BATTERY INTRODUCTION. PURPOSE: Initial Release. This bulletin informs dealers of the availability of new batteries for new Original Equipment (OE) vehicle production and in the Parts and Accessories (P&A) catalog. Availability of the new Absorbed Glass Mat (AGM) batteries will vary by market and will be transitioning over the next few months. NOTE: The ring terminal screws are not compatible between Leoch and East Penn batteries. The new batteries will include new ring terminal screws, which must be used. The ring terminal screws from the old battery need to be discarded.

M1555

ELECTRICAL SYSTEM

SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.

PAB1158

ENGINE; POWER TRAIN

GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.

M1490

ELECTRICAL SYSTEM

SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution® Max, and 2024 Touring.

PAB1146

EXTERIOR LIGHTING

GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1146: 68193-95 BULB WEDGE, FENDER TIP LAMP. Purpose: To inform dealers of an issue with the bulb wire terminals not being to specification. The light bulbs were used in numerous front and rear fender tip light assemblies for domestic and international applications.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Harley-Davidson Flhtcui by model year
YearComplaintsRecallsInvestigationsIssue Index
2007100
2006150047.1
2005500
2004Viewing400
2003261043.0
2002820
2001820
2000131033.1
1999102051.1
1998101045.4
1997510
1996210
1995110
1994010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.