POWER TRAIN:CLUTCH ASSEMBLY
2017 Harley-Davidson Flhxse
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 6 NHTSA owner-reported complaints for the 2017 Harley-Davidson Flhxse, most frequently naming the powertrain (other), electrical and engine categories. 1 safety recall has been issued covering this model year; and 74 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2017 | 1 | 1 |
| Jul 2018 | 1 | 2 |
| Aug 2018 | 1 | 3 |
| Sep 2018 | 1 | 4 |
| Oct 2018 | 1 | 5 |
| Oct 2022 | 1 | 6 |
What owners report
Complaints grouped by the component NHTSA recorded
- Powertrain (other)350.0%
- Electrical116.7%
- Engine116.7%
- Exterior lighting116.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govRecent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
At the 25K service no mention was made by the service tech. At the 30K service I was informed that oil is migrating form the transmission to the primary case. I was told to operate for 1000 miles bring it back to be verified. Brought it back on 10/22/2022. It was verified that oil is in fact migrating from the transmission to the primary case. This is a known problem with the M8 motorcycles. A service bulletin (M1492) has been made and the dealer stocks the repair kit. Part number 26500027. My concern is that the transmission (gearbox) will run low on lubricant and lock up while in use. This applies to 2017 - 2019 touring motorcycles. The dealer said this may or may not correct the issue. Also it is only covered if the vehicle is still under the factory warranty. No extended warranty will cover this. My cost for this was $283.29 . I do not agree that consumers should need to pay for known issues like this. Corrective action would be greatly appreciated. Thank you,
- NHTSA ID
- 11490510
- Incident
- Oct 22, 2022
EVERY TIME I RIDE, AN EXCESSIVE AMOUNT OF OIL IS DISCHARGED FROM THE CRANKCASE BREAKERS ON THE TOP OF THE ENGINE, SATURATE THE AIR FILTER, AND EVENTUALLY DRIP ONTO THE TIMING COVER
- NHTSA ID
- 11140703
- Incident
- Jan 1, 2018
I PURCHASED THIS BIKE IN JAN. 2018 AND FOUND OUT THAT WHEN GOING AROUND CORNERS AT NIGHT ON A DARK ROAD I AM NOT ABLE TO SEE THROUGH A TURN. NOT EVEN ABLE TO SEE THE LINE ON THE INSIDE OF TURN DUE TO THE LEAN ANGLE A BIKE HAS COMPARED TO A CAR WHERE THIS PROBLEM WOULD NOT BE AN ISSUE. I HAVE CONTACTED HARLEY DAVIDSON COMPANY 2 TIMES AND THEY NOTED THE CONCERN WITH NO RESOLUTION. I HAVE HAD THE BIKE TO 2 SEPERATE DEALERSHIPS MULTIPLE TIMES AND NO RESOLUTION FOR THE CONCERN. BOTH DEALERSHIPS MENTIONED THAT THEY HAVE HAD MULTIPLE COMPLAINTS ABOUT THIS CONCERN AND RECOMMENDED BUYING MORE LIGHTS FOR THE BIKE. SPENDING MORE MONEY ON SOMETHING THAT SHOULD BE ADDRESSED UNDER WARRANTY AND IS A SAFETY CONCERN IS NOT A SOLUTION TO ME. MY CONCERN HAS NOT BECOME AN ACCIDENT AT THIS TIME BUT WHEN RIDING A BIKE I MAY NOT BE ABLE TO CONTACT YOU AFTERWARDS.
- NHTSA ID
- 11128766
- Incident
- Jan 13, 2018
- Mileage
- 5,600 mi
TRANSMISSION FLUID TRANSFERRING TO THE PRIMARY CASE, DEPLETING THE FLUID REQUIRED FOR THE TRANSMISSION. HAPPENS PERIODICALLY WHILE IN MOTION.
- NHTSA ID
- 11122249
- Incident
- Jul 14, 2018
- Mileage
- 9,000 mi
TRANSMISSION FLUID MIGRATES TO PRIMARY WHILE IN MOTION DEPLETING FLUID IN TRANSMISSION AND OVERFILLING PRIMARY. MIGRATION OCCURS WITH ENGINE RUNNING AND AFTER SEVERAL HUNDRED MILES FLUID IS NO LONGER MEASURABLE ON THE TRANSMISSION DIPSTICK. LOW FLUID RISKS DAMAGE/LOCKUP OF TRANSMISSION AND OR MALFUNCTION OF CLUTCH DUE TO EXCESSIVE OIL THAT HAS MIGRATED INTO PRIMARY. HD HAS KNOWN ABOUT PROBLEM SINCE INTRODUCTION OF M8 MOTOR AND/OR HYDRAULIC CLUTCH ON CERTAIN BIKES AND HAS NOT COME UP WITH A REPAIR NOR ARE THEY WILLING TO REPLACE COMPONENTS RELATED TO THE ISSUE ON AFFECTED BIKES. HD'S SOLUTION VIA (TA0022) IS TO HAVE LOCAL DEALERS SERVICE DEPARTMENTS DRAIN PRIMARY AND FILL TRANSMISSION AS NEEDED WITCH IS EVERY FEW HUNDRED MILES. A LUDICROUS RESPONSE THAT PREVENTS USE OF MOTORCYCLE FOR INTENDED PURPOSE. *TT *JS
- NHTSA ID
- 11104938
- Incident
- Mar 6, 2018
- Mileage
- 1,309 mi
MOTORCYCLE BOOM! AUDIO SYSTEM PRESENTS DISTORTED, CLIPPED, AND INTERMITTENT AUDIO WHEN ENGINE IS RUNNING ABOVE IDLE RPM. ISSUE IS PRESENT FOR ALL AUDIO INPUTS (FM, USB/IPOD, SIRIUS XM, BLUETOOTH AUDIO, ETC.). ISSUE REGULARLY OCCURS AT MIDRANGE VOLUMES (5-10 BARS) WHEN BIKE IS MOVING AND ENGINE RPM >1500. THE STEREO SHOULD BE CLEARLY AUDIBLE, BUT INSTEAD CUTS OUT. IF THE RPM IS LOWERED, SUCH AS WHEN PULLING IN THE CLUTCH AND LETTING OFF THE THROTTLE, THE AUDIO WILL RETURN. THE SYMPTOMS ARE PRESENT AT ALL AUTOMATIC VOLUME CONTROL (AVC) SETTINGS (OFF AND 1-4). AT FREEWAY SPEEDS, ISSUE CAN BE PARTIALLY OVERCOME BY INCREASING THE VOLUME UP TO 13 BARS OR ABOVE, AT WHICH POINT THE STEREO WILL BE QUITE LOUD, BUT MUCH (NOT ALL) OF THE CLIPPING IS REDUCED. THIS WORKAROUND IS NOT APPROPRIATE AT LOW TO MIDRANGE SPEEDS BECAUSE OF THE EXCESSIVE VOLUME. THIS IS A SAFETY ISSUE. WITH THIS BOOM! AUDIO FAILURE, I OFTEN FIND MYSELF FIDDLING WITH THE AUDIO WHEN I SHOULD BE CONCENTRATING ON THE ROAD. RIDER SAFETY IS PARTICULARLY COMPROMISED WHEN THE FAILURE OCCURS AT LOW TO MIDRANGE SPEEDS IN CITY TRAFFIC BECAUSE OF THE DISTRACTIONS IT PRODUCES AND THE NEED TO CONTINUALLY FIDDLE WITH THE AUDIO. THE MOTORCYCLE WAS TAKEN TO THE LOCAL DEALERSHIP (SUMMERVILLE HARLEY-DAVIDSON) ON OR ABOUT 08 AUG 2017. DEALERSHIP TECHNICIANS INDICATED THEY COULD NOT RECREATE THE SYMPTOMS. DEALERSHIP DID UPGRADE THE AMPLIFIER SOFTWARE. UPON DEPARTING THE DEALERSHIP ON THE MOTORCYCLE, THE SYMPTOMS RETURNED.
- NHTSA ID
- 11022617
- Incident
- Jul 27, 2017
- Mileage
- 11,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; ENGINE; POWER TRAIN; VEHICLE SPEED CONTROL; WHEELS
SERVICE BULLETIN M1490 (V 26.8.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version Version 26.8.3, Release Date: Week of July 24, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features - Harley-Davidson: 2023-2024 Touring: Updated Electronic Control Module (ECM) calibration offerings. LiveWire: S2DM/MH/AP: Calibration bundle 10.2.28: Telematic Control Unit (TCU) reflash updates. Change: Vehicle Setup: Body Control Module (BCM) – Tire Pressure Monitoring System (TPMS) Replacement: Correct issue where tire size selections were not available. System Info – Auxiliary Load Controller (ALC): Added Bike configuration field. Data Items – Trike ECM: Improved display of Gear Position when in reverse. Amp – Added support for (Part No. 76001619).
ELECTRICAL SYSTEM; ENGINE; EXTERIOR LIGHTING; FUEL/PROPULSION SYSTEM
SERVICE BULLETIN M1490 (V 26.7.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.7.3. Release Date:• Week of June 11, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions.
ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; POWER TRAIN; VEHICLE SPEED CONTROL
SERVICE BULLETIN M1490 (V 26.6.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.6.2. Release Date: Week of April 22, 2026. NOTE: Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features: 2026 Police • Vehicle Setup: Civilianize; LiveWire • S2: Del Mar (S2DM), Mulholland (S2MH), Alpinista (S2AP) - Calibration bundle 10.2.20: Vehicle Supervisory Controller (VSC) and Onboard Charger (OBC) reflash updates. Changes: 2026 Trike • Update “Reverse Lockout Reason” resize column.
ELECTRICAL SYSTEM; ENGINE; FUEL/PROPULSION SYSTEM; VEHICLE SPEED CONTROL
SERVICE BULLETIN M1490 (V 26.5.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 26.5.2 Release Date: Week of March 30, 2026. NOTE Software version (26.4.3) will need to be manually installed only if current software version of DT II is (26.0.2). After (26.4.3) is manually installed, automatic updates will bring DT II to the latest software version. Refer to bulletin M1713 for instructions. New Features. 2024: Pan America (RA1250), Pan America Special (RA1250S), CVO Pan America (RA1250SE) • Updated Body Control Module (BCM) reflash calibration. 2024-2026: CVO Road Glide ST (FLTRXSTSE) • Updated Electronic Control Module (ECM) reflash calibration. 2026: CVO Street Glide ST (FLHXSTSE) • Updated ECM reflash calibration. Changes. 2026 Trike • Update “Reverse Lockout Reason” to support new values, • “Vehicle setup: Gear Indicator Calibration” – improve operation. 2025-2026 Softail • Update reflash for Softail Speedometer (SPDO) – enable operation of auxiliary lamp telltale. LiveWire S2 • Provide reflash support for Vehicle Supervisory Controller (VSC) hardware (Part No. 41001756RE).
ENGINE
SERVICE BULLETIN M1679: AFTERMARKET EXHAUST HEADER DEBRIS. PURPOSE: Initial release. This bulletin informs dealers that Harley-Davidson has identified instances of premature engine failure due to abrasive particle wear, specifically from debris inside new aftermarket exhaust headers. Recent evaluations have identified that certain newly manufactured exhaust headers may contain residual hard particles that, if not removed prior to installation, can migrate through the engine system and cause accelerated component wear or severe mechanical damage.
ELECTRICAL SYSTEM
SERVICE BULLETIN M1713 (REV C): DTII UPDATE PROCEDURE FOR SOFTWARE VERSION (26.4.3). PURPOSE: Revision C. This bulletin informs dealers that an issue was discovered in the Digital Technician II (DT II) software version (26.0.2), released on November 18, 2025. The issue prevents automatic software updates to be installed on your DT II computer. A manual installation of the latest DT II software version (26.4.3) will need to be performed if current DT II software version is (26.0.2), to allow future automatic updates. If a manual update to (26.1.5) or (26.3.2) has previously been completed, DT II will automatically update to (26.4.3) and no additional action is needed.. Revision C. Updated: Purpose for Service Bulletin and Required Dealer Action. Updated to Software Version (26.4.3).
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.