RoadVitals

2009 Heartland Big Country Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 4, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 4, 2010

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2009 Heartland Big Country. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structure
Filed Jun 4, 2010

TL* THE CONTACT OWNS A 2009 HEARTLAND BIG COUNTRY RV, 3550TSL MODEL. WHILE THE VEHICLE WAS PARKED, THE FRAME CRACKED, THE FLOOR SUNK AND THE FRONT DRIVER'S JACK COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DRIVERS SIDE JACK WAS REPAIRED. THE DEALER ADVISED HE WAS UNABLE TO REPAIR THE PANEL FAILURE AND RECOMMENDED HAVING THE VEHICLE TOWED TO A DEALER IN A DIFFERENT STATE FOR FURTHER REPAIRS. THE CONTACT STATED THIS WAS THE SECOND OCCURRENCE OF A CRACKED FRAME IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.

NHTSA ID
10334665
Incident
Aug 15, 2009
Mileage
10,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .