RoadVitals

2009 Heartland Big Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 4, 2010
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Heartland Big Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 HEARTLAND BIG COUNTRY RV, 3550TSL MODEL. WHILE THE VEHICLE WAS PARKED, THE FRAME CRACKED, THE FLOOR SUNK AND THE FRONT DRIVER'S JACK COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DRIVERS SIDE JACK WAS REPAIRED. THE DEALER ADVISED HE WAS UNABLE TO REPAIR THE PANEL FAILURE AND RECOMMENDED HAVING THE VEHICLE TOWED TO A DEALER IN A DIFFERENT STATE FOR FURTHER REPAIRS. THE CONTACT STATED THIS WAS THE SECOND OCCURRENCE OF A CRACKED FRAME IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.

NHTSA ID 10334665 · filed Jun 4, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .