RoadVitals

2009 Heartland Big Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 4, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2009 Heartland Big Country, most frequently naming the body & structure category.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jun 4, 2010

TL* THE CONTACT OWNS A 2009 HEARTLAND BIG COUNTRY RV, 3550TSL MODEL. WHILE THE VEHICLE WAS PARKED, THE FRAME CRACKED, THE FLOOR SUNK AND THE FRONT DRIVER'S JACK COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DRIVERS SIDE JACK WAS REPAIRED. THE DEALER ADVISED HE WAS UNABLE TO REPAIR THE PANEL FAILURE AND RECOMMENDED HAVING THE VEHICLE TOWED TO A DEALER IN A DIFFERENT STATE FOR FURTHER REPAIRS. THE CONTACT STATED THIS WAS THE SECOND OCCURRENCE OF A CRACKED FRAME IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 15,000.

NHTSA ID
10334665
Incident
Aug 15, 2009
Mileage
10,000 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Big Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023020—
2022010—
2016120—
2015220—
2014120—
2013420—
2012310—
2011330—
2010010—
2009Viewing100—
2008010—
2007010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.