RoadVitals

2018 Heartland Big Horn Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Nov 17, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Heartland Big Horn, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

****NOTE - NEED INFO ON TIRES**** I PURCHASED A NEW 2018 HEARTLAND BIGHORN TRAVELER 39MB FIFTH WHEEL RV ON 10/11/2017. ON 09/17/2018, I DISCOVERED A FLAT TIRE ON THIS RV, WHICH TURNED OUT TO BE AN ISSUE OF TREAD SEPARATION RATHER THAN A PUNCTURE. ON 09/20/2018, WHILE STILL UNDER THE ONE YEAR WARRANTY PERIOD, I REPLACED ALL FIVE TIRES (INCLUDING SPARE), WITH LOAD RANGE "G" TIRES. AT THE TIME OF MANUFACTURE, HEARTLAND INSTALLED TRAIL KING ST235/85/16 LOAD RANGE "E" TIRES ON THIS RV. THE MAXIMUM LOAD RATING FOR THESE TIRES IS 3640 LBS TIMES FOUR TIRES IS A TOTAL WEIGHT RATING CAPACITY OF 14,560 LBS. THE GVWR OF THIS RV IS 15,500 LBS. THE TIRES THAT HEARTLAND INSTALLED ARE 940 LBS. BELOW THE GVWR OF THIS RV, THEREFORE CAUSING EXCESSIVE HEAT AND TREAD SEPARATION. UPON CONTACTING HEARTLAND ABOUT THIS MATTER, I WAS INFORMED VIA EMAIL THAT, "THOSE ARE THE CORRECT TIRES BEING USED DURING THE PRODUCTION PERIOD WHEN YOUR UNIT WAS BUILT. THE REASON THOSE TIRES ARE ADEQUATE IS BECAUSE THE ENTIRETY OF THE WEIGHT OF THE UNIT IS NEVER ON JUST THE TIRES. IT IS SPREAD OVER THE TOTAL LENGTH OF NEARLY 42' OF UNIT." HEARTLAND REFUSED TO DO ANYTHING ABOUT MY SITUATION AND IS NOW INSTALLING LOAD RANGE "G" TIRES ON THE 2019 MODELS (WHICH CARRY THE SAME SPECIFICATIONS AS MY 2018). HEARTLAND FURTHER STATED THAT THIS IS BECAUSE HEARTLAND WENT "ABOVE AND BEYOND THEIR RESPONSIBILITY", NOT BECAUSE THERE WAS A PROBLEM. IT IS MY OPINION THAT HEARTLAND INSTALLED UNDER RATED TIRES ON THIS RV, WHICH CAUSED A SUBSTANTIAL RISK OF FAILURE OR BLOW OUT, WHICH IN TURN, CREATED A SUBSTANTIAL RISK OF ACCIDENT AND PERSONAL INJURY ON OUR HIGHWAYS. ## VIN PASSED ## HEARTLAND BIGHORN TRAVELER 2018 ##

NHTSA ID 11152143 · filed Nov 17, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .