RoadVitals

2018 Heartland Big Horn

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 17, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Heartland Big Horn, most frequently naming the other / unspecified category.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Nov 17, 2018

****NOTE - NEED INFO ON TIRES**** I PURCHASED A NEW 2018 HEARTLAND BIGHORN TRAVELER 39MB FIFTH WHEEL RV ON 10/11/2017. ON 09/17/2018, I DISCOVERED A FLAT TIRE ON THIS RV, WHICH TURNED OUT TO BE AN ISSUE OF TREAD SEPARATION RATHER THAN A PUNCTURE. ON 09/20/2018, WHILE STILL UNDER THE ONE YEAR WARRANTY PERIOD, I REPLACED ALL FIVE TIRES (INCLUDING SPARE), WITH LOAD RANGE "G" TIRES. AT THE TIME OF MANUFACTURE, HEARTLAND INSTALLED TRAIL KING ST235/85/16 LOAD RANGE "E" TIRES ON THIS RV. THE MAXIMUM LOAD RATING FOR THESE TIRES IS 3640 LBS TIMES FOUR TIRES IS A TOTAL WEIGHT RATING CAPACITY OF 14,560 LBS. THE GVWR OF THIS RV IS 15,500 LBS. THE TIRES THAT HEARTLAND INSTALLED ARE 940 LBS. BELOW THE GVWR OF THIS RV, THEREFORE CAUSING EXCESSIVE HEAT AND TREAD SEPARATION. UPON CONTACTING HEARTLAND ABOUT THIS MATTER, I WAS INFORMED VIA EMAIL THAT, "THOSE ARE THE CORRECT TIRES BEING USED DURING THE PRODUCTION PERIOD WHEN YOUR UNIT WAS BUILT. THE REASON THOSE TIRES ARE ADEQUATE IS BECAUSE THE ENTIRETY OF THE WEIGHT OF THE UNIT IS NEVER ON JUST THE TIRES. IT IS SPREAD OVER THE TOTAL LENGTH OF NEARLY 42' OF UNIT." HEARTLAND REFUSED TO DO ANYTHING ABOUT MY SITUATION AND IS NOW INSTALLING LOAD RANGE "G" TIRES ON THE 2019 MODELS (WHICH CARRY THE SAME SPECIFICATIONS AS MY 2018). HEARTLAND FURTHER STATED THAT THIS IS BECAUSE HEARTLAND WENT "ABOVE AND BEYOND THEIR RESPONSIBILITY", NOT BECAUSE THERE WAS A PROBLEM. IT IS MY OPINION THAT HEARTLAND INSTALLED UNDER RATED TIRES ON THIS RV, WHICH CAUSED A SUBSTANTIAL RISK OF FAILURE OR BLOW OUT, WHICH IN TURN, CREATED A SUBSTANTIAL RISK OF ACCIDENT AND PERSONAL INJURY ON OUR HIGHWAYS. ## VIN PASSED ## HEARTLAND BIGHORN TRAVELER 2018 ##

NHTSA ID
11152143
Incident
Sep 17, 2018
Mileage
1,500 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Big Horn by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024010—
2023230—
2022020—
2021100—
2018Viewing100—
2017010—
2016220—
2015730—
2014430—
2013820—
2012010—
2011130—
2010310—
2009300—
2008110—
2007820—
2006310—
2005210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.