RoadVitals

2015 Heartland Elk Ridge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 16, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 1, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2015 Heartland Elk Ridge, most frequently naming the other / unspecified category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V566000

ELECTRICAL SYSTEM:WIRING; EXTERIOR LIGHTING

Aug 1, 2016
4,585 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
The risk: If the light overheats there would be an increased risk of a fire.
The remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLCView on NHTSA.gov
15V482000

EQUIPMENT:OTHER:LABELS

Jul 30, 2015
1,680 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
The remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-23View on NHTSA.gov
15V198000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 3, 2015
1,691 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The remedy: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-20View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 16, 2016

WAS TRAVELING EAST BOUND I-10 13 MILES EAST OF DESERT CENTER CA. DRIVING AT 60 MILES PER HOUR MY LEFT FRONT TIRE ON THE TRAILER HAD A CATASTROPHIC FAILURE. I PULLED TO THE SIDE GOT OUT AND UPON INSPECTION OF OTHER TIRES I FOUND ANOTHER TIRE WITH BUBBLE ON THE SIDE WALL. CLEARLY SHOWING SEPARATION JUST ABOVE THE BEAD. AFTER GETTING THOSE TWO TIRES CHANGED AND TRYING TO GET HOME 100 MILES DOWN THE RODE THE LEFT REAR TIRE HAD A CATASTROPHIC FAILURE. THESE TIRES WERE BRAND NEW ON THE TRAILER WHEN WE BOUGHT THEM. THEY HAD LESS THAN 3000 MILES. I ALWAYS MONITOR TIRE PRESSURES ON MY VEHICLES MY TRAILERS WHEN STORED I MOVE THE TIRES MONTHLY SO THEY DON'T FLAT SPOT I COVER THEM TO KEEP THE SUN OFF THEM. I CHECK FOR ABNORMAL WEAR AND SIGNS OF CRACKING. THERE WAS NONE OF THIS. I HAVE BEEN TOWING TRAILERS FOR OVER 30 YEARS. I HAVE NEVER HAD THIS KIND OF PROBLEM.

NHTSA ID
10896310
Incident
Jul 5, 2016
Mileage
3,000 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Elk Ridge by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022020—
2021010—
2020030—
2019020—
2018110—
2017120—
2016140—
2015Viewing130—
2014120—
2013320—
2012020—
2011140—
2010020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.