RoadVitals

2009 Heartland Landmark

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 28, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Heartland Landmark, most frequently naming the body & structure category.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jun 28, 2019

WE REPLACED OUR REFRIGERATOR FOR A NORCOLD 1210 IM S# 27828629 COOLING UNIT S#27825781 IN SEPTEMBER 2017. THIS UNIT HAS BEEN USED ABOUT 3 MONTHS SINCE THAT TIME. ON 6/27/19 I NOTICED WATER UNDER IT AND INVESTIGATED ITS SOURCE. FOUND PIN HOLES IN A WELD UNDERNEATH THE LEVELING CHAMBER SPEWING AMMONIA. I CONTACTED NORCOLD AND WAS TOLD SINCE IT WAS 7 MONTHS OUT WARRANTY THEY DO NOTHING. THIS IS A SAFETY ISSUE, I SMELT NO AMMONIA JUST SAW WHAT I THOUGH WAS WATER. THIS UNIT COSTS OVER 4000 NEW AND FOR IT NOT TO LAST 2 YEARS IS RIDICULOUS. I FOUND THAT MINE WAS NOT IN THE RE ALL PLEASE HELO I HAVE COVER THE LEAKS TO TRY TO REDUCE THE AMOUNT OF AMMONIA LEAKING *BF *DT*JB *DT CONSUMER FILED A COMPLAINT LAST YEAR BUT NO ONE GOT BACK TO HER.*JB*DT*JB

NHTSA ID
11228241
Incident
Jun 27, 2019
Body & structure
Filed Nov 25, 2008

WHILE OPERATING THE RV UNDER NORMAL CONDITIONS, I OBSERVED POSSIBLE DAMAGE TO THE FRONT CAP, I.E. THE CAP COMING LOOSE FROM THE MAIN BODY. UPON HAVING IT EXAMINED BY A LOCAL RV DEALER IT WAS FOUND THAT THE FRONT FRAME HAD CRACKED IN SEVERAL PLACES ON BOTH SIDES. THE LOCAL DEALER STATED THAT DUE TO THE LOCATION AND EXTENT OF THE CRACKS, BEHIND THE SIDE WALLS, THE DAMAGE WAS NOT REPAIRABLE. THE FRAME MANUFACTURE AND THE RV CORPORATION DEALER STATED THEY WERE GOING TO SEND A REPAIR PERSON OUT AND WELD THE FRAME IN ORDER TO REPAIR THE FRAME. THE REPAIR PERSON HAS STATED TO OUR DEALER, WHEN HE RESPONDED TO REPAIR ANOTHER CRACKED FRAME, THAT THIS TYPE OF FRAME FAILURE OCCURS ABOUT EVERY 50 UNITS PRODUCED. THIS IS THE SECOND CRACKED FRAME THE LOCAL DEALER HAS HAD IN THE PAST MONTH. THE CONSEQUENCES OF THE FRAME FAILURE COULD RESULT IN THE RV BREAKING LOOSE WHILE BEING TOWED ON THE HIGHWAY. *TR

NHTSA ID
10249878
Incident
Nov 25, 2008
Mileage
20,000 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Landmark by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2014020—
2013120—
2011120—
2009Viewing200—
2008010—
2007010—
2006410—
2005220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.