RoadVitals

2017 Heartland Pioneer Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 5, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 5, 2021

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2017 Heartland Pioneer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Suspension
Filed Jun 5, 2021

When we got the trailer we started going through tires. We replaced 4 or 5 tires. The RV ran out of the one year warranty. We took the vehicle to an RV dealer and found out the axles were bent. I contacted CampingWorld and they told me to pound sand. IT was not there problem. We had the axles replaced with the manufacturer’s specified axles. We then broke a leaf spring. We took the camper in again, and the axles are BOWED which means there is too much weight on the axles. We had the camper weighed. It weighs 6800 pounds. The axles are rated for 3500 EACH or 7000 pounds. The brochure that comes with the camper says that it weighs 6175. I do not believe that. We do not have a lot in the camper. The camper is rated at 6900 pounds per the manufacturer. WE now have to pay for bigger axles, leaf springs, tires,brakes, etc. This is the second time we have had to do this. Now imagine if you put your clothes in, plus some pots and pans, then load up the fresh water tank which is 41 gallons and have water in the grey and black tanks which are 35 gallons each. You would be way OVER the 7000 pounds on the axles. The 6800 pounds that we weigh is with all the tanks EMPTY. That is a static load. They are putting on axles that are too small for the RV.

NHTSA ID
11419757
Incident
Apr 5, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .