RoadVitals

2013 Hino 268

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 12, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Hino 268, most frequently naming the engine, fuel system and other / unspecified categories. 36 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine133.3%
  • Fuel system133.3%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel systemOther / unspecified
Filed May 12, 2021

PURCHASED 2013 HINO 268 ON 04/29/2021FROM A DEALERSHIP ON 4/30/2021 THE TRUCK BROKE DOWN. NOT EVEN HAVING THE TRUCK 24 HOURS I CALLED THE DEALER SHIP AND RECEIVED A TEX MESSAGE AFTER I CALLED A MECHANIC THAT IS WAS A RECALL ON THE TRUCK. AS I WAS ON THE FREEWAY THE TRUCK LOST POWER I WAS ABLE TO COAST THE TRUCK OFF THE FREEWAY IN RENO ,NV I HAD MY FAMILY WITH ME AT THIS POINT THIS COULD HAVE CAUSED ALL OUR LIFE'S. I HAVE ASKED THE DEALER OVER 3 TIMES TO REFUND MY MONEY BACK AND THEY INSIST ON FIXING THE PROBLEM I ALSO ASKED FOR A REPORT ON THE TRUCK BECAUSE DOING MY OWN RESEARCH I SEE THE TRUCK WAS IN A BAD ACCIDENT I HAVE EVERYTHING IN TEX MESSAGE FROM THE SALES PERSON HE REFUSE TO GIVE ME THE INFORMATION ON THE TRUCK AND TOLD ME CARFAX INFORMATION WASN'T CORRECT. I CALLED THE HINO DEALERSHIP TO BE TOLD THAT A RECALL WAS ON THIS TRUCK DATED 9/8/2020 AND NO REPAIRS AT WHICH THIS TIME THE DEALERSHIP WAS AWARE OF THE RECALL THIS TRUCK PASSED ALL THE INSPECTION SOME HOW. THE TIRES ON THE TRUCK WHERE YOU CHECK THE TIRE LEVEL HAS BEEN PAINTED OVER SO ITS NO WAY WE COULD CHECK THE OIL PRESSURE UNLESS THE PAINT IS REMOVED. THIS COMPANY HAS A HISTORY OF THIS.

NHTSA ID
11416324
Incident
Apr 30, 2021
Mileage
741 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-T2301-2

ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

DX3 VEHICLE SPEED AND CRUISE SETTINGS. TT-23-006

Conventional VIN

EQUIPMENT

Setting up the Vin for HINO 268A/258ALP, MY 2011-2017

167-T1609-12

SUSPENSION

TT-16-010 AIR SPRING SHIELD

167-B1426-12

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

SA-14-026 The broken hood grille procedure (SB-14-020) has been revised to reuse the grille nuts (SZ17906009) if possible. There is a limited quantity of the nuts available and it has been confirmed that the nuts are reusable. The revised procedure has been posted on HinoNet. Please see the picture below on which area of the procedure has been updated.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino 268 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000—
2020000—
2019110—
2018010—
2017000—
2016010—
2015010—
2014000—
2013Viewing100—
2012010—
2011000—
2010000—
2009000—
2008000—
2007000—
2006000—
2005000—
2004000—
2003000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.