Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Sep 18, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported
Overview
Our database contains 11 NHTSA owner-reported complaints for the 2012 Honda CBR250R, most frequently naming the engine, driver assistance and fuel system categories. 1 NHTSA investigation names it; and 2 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 2 in Aug 2012. Most recent month: 1.View as table
Monthly owner complaints for the 2012 Honda CBR250R
Month
Complaints filed
Cumulative
Aug 2012
2
2
Oct 2012
1
3
Apr 2013
2
5
Apr 2014
2
7
Mar 2015
1
8
Apr 2017
1
9
Jun 2017
1
10
Sep 2018
1
11
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
First produced on January 16, 2011, Honda's CBR250R entry-level motorcycle (the subject vehicle) remained in production until being replaced by the MY 2015 CBR300R.In May, 2011, Honda received its first complaint (a field report) concerning subject vehicle engine stalling while decelerating.Honda began a root cause assessment and, in September, 2012, concluded the stalling was due to improperly adjusted engine exhaust and intake valves during engine assembly.Production changes were made to address this issue.The data indicate that subject vehicle engines built with insufficient valve clearances were being corrected during the 600-mile service per the owner's manual maintenance schedule which includes a valve clearance check and adjust.All of the stalling events involved subject vehicles that had not yet had that service completed and most occurred shortly after purchase.ODI's review of Honda's data shows a sharp decline in stalling reports:MY2011 - 48 reports / 43 received prior to October, 2012; MY2012 - 17 reports / 13 received prior to February, 2013; and MY2013 - 5 reports /4 received prior to November, 2013.With the sharp decrease in complaints after February, 2013, no defect trend has been identified, therefore, this investigation is closed. The ODI reports cited above can be reviewed at:http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10658684, 10585591, 10579375, 10523178, 10505549, 10480058, 10479757, 10470072, 10439045, 10436627
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
WHILE DRIVING VEHICLE ON A COUNTY ROAD, GOING STRAIGHT ABOUT 55 MPH, MY BACK WHEEL LOCKED UP, WITH NO WARNING. I WAS ABLE TO SAFELY PUSH IT OFF THE ROAD BUT THE BACK WHEEL WILL NOT TURN FOR ANY REASON AND THE CLUTCH IS ALSO EXTREMELY LOOSE NOW.
NHTSA ID
11130213
Incident
Aug 31, 2018
Mileage
15,000 mi
Driver assistanceEngineFuel system
Filed Jun 24, 2017
THE PART THAT IS CAUSING THIS PROBLEM IS A KNOWN SOFTWARE PROBLEM ON THE BIKE AND IT IS VERY DANGEROUS. THE BIKE IS STALLING AND CUTTING POWER WHILE I AM RIDING OR AT A STOP, IT SEEMS TO BE RANDOM. IT HAPPENS EVERY TIME I RIDE, HOWEVER, AND IS VERY DANGEROUS. THE OTHER NIGHT MY BIKE JUST SHUT OFF WHILE CARS WERE FOLLOWING ME AT A HIGH RATE OF SPEED AND I WAS NEARLY HIT. THIS CAUSED THE OTHER MOTORISTS TO BECOME ANGRY WITH ME AND NEARLY PUT ME IN A TERRIBLE SCENARIO. THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG CBR250 OWNERS AND IT IS NOT BEING ADDRESSED BY HONDA. THERE ARE A TON OF VIDEOS ON YOUTUBE OF THIS HAPPENING TO OTHER RIDERS AND YOU CAN SEE JUST HOW DANGEROUS IT IS. THE MOTORCYCLE ONLY HAS 2K MILES ON IT AND I HAVE CHECKED ALL FLUID LEVELS SO I SHOULD NOT BE HAVING TROUBLES. AGAIN, IT IS HAPPENING FAR TOO OFTEN, SOMETIMES MULTIPLE TIMES IN A SINGLE 10 MILE TRIP. IT MAKES ME NOT WANT TO RIDE THE BIKE, WHICH IS MY ONLY MEANS OF TRANSPORTATION AT THE MOMENT. HONDA SHOULD ADDRESS THIS ISSUE BEFORE SOMEBODY GETS HURT AND SUES THEM OR, EVEN WORSE, LOSES THEIR LIFE. IT SHOULD BE EASY ENOUGH FOR HONDA TO DO SOMETHING ABOUT THIS, AS THIS IS SUCH A POPULAR BIKE. IF THEY DO NOT, THEN THEY WILL HAVE TO FACE THE CONSEQUENCES AS SOMETHING BAD IS GOING TO HAPPEN DUE TO THIS PROBLEM.
NHTSA ID
11001175
Incident
Jun 24, 2017
Mileage
2,000 mi
Engine
Filed Apr 28, 2017
MOTORCYCLE WILL STALL INADVERTENTLY AND WITHOUT WARNING WHEN SLOWING DOWN AND COMING TO A STOP SIGN OR STOP LIGHT. THIS WEEK, IT HAS HAPPENED TWICE. SEVERAL TIMES THE WEEK BEFORE AND I DOUBT I AM THE ONLY PERSON EXPERIENCING THIS BECAUSE THIS PROBLEM IS WELL DOCUMENTED ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=R51AHFOFVOK MY STALLING IS VERY SIMILAR TO THE VIDEO ABOVE. IT DOESN'T HAPPEN ALL THE TIME, BUT IT HAPPENS WITHOUT WARNING AND CAN POSSIBLY BE DEADLY.
NHTSA ID
10981182
Incident
Apr 26, 2017
Mileage
7,361 mi
Engine
Filed Mar 16, 2015
TL* THE CONTACT OWNS A 2012 HONDA CBR250R. WHILE DRIVING AT LOW SPEEDS, THE MOTOR SHUT OFF INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.
NHTSA ID
10694658
Incident
May 15, 2012
Mileage
5 mi
Engine
Filed Apr 29, 2014
BASICALLY WHEN YOU DOWNSHIFT ON THE BIKE NO MATTER WHAT SPEED OR GEAR IT WILL JUST SHUT OFF EVEN WHEN THE CLUTCH IS PULLED IN. IT DOESN'T DO IT EVERY TIME BUT IT WILL HAPPEN AT LEAST ONCE EVERY TIME I RIDE. *JS
NHTSA ID
10585591
Incident
Apr 25, 2013
Mileage
3,500 mi
Engine
Filed Apr 12, 2014
Crash reported1 injury reported
I WAS GOING AT ABOUT 30MPH IN MODERATE TRAFFIC ON MY MOTORCYCLE, AND HAD TO USE THE FRICTION ZONE ON THE CLUTCH A LOT. OCCASIONALLY, WHEN I DISENGAGE THE CLUTCH ALL THE WAY, AND ALSO CLOSE THE THROTTLE (TO NOT GIVE THE MOTORCYCLE ANY ADDITIONAL GAS), THE ENGINE WILL CUT OFF AND DIE COMPLETED. USUALLY, WITH CLUTCH DISENGAGED AND GAS OFF, IT WOULD IDLE AT 1500RPM AND THE MOTORCYCLE WOULD CONTINUE TO ROLL. HOWEVER, THE ENGINE DIED (0RPM, TWISTING THROTTLE DOESN'T DO ANYTHING), AND IT WOULD NOT START UP QUICKLY ENOUGH. SINCE I STOPPED GOING FORWARD BECAUSE THE ENGINE WOULD NOT START, I WAS REAR-ENDED BY A CAR, BUT IT WAS NOT TOO SERIOUS OF AN INJURY. MY HONDA CBR250R HAS DONE THIS A LOT OF TIMES, THOUGH USUALLY I WOULD BE ABLE TO START THE ENGINE QUICKLY ENOUGH BY PRESSING THE START SWITCH AGAIN. HOWEVER, IT IS DEFECTIVE SINCE THE ENGINE DIES RANDOMLY IF I DISENGAGE THE CLUTCH AND ALLOW THE ENGINE TO IDLE. *JS
NHTSA ID
10579375
Incident
Apr 10, 2014
Mileage
8,078 mi
ElectricalEngine
Filed Apr 3, 2013
SLOWING DOWN DOWNSHIFTING THE ENGINE TURNS OFF AND ALL DASH DISPLAY DEAD. KEY OFF/ KEY ON ENGINE STARTS FINE. 2400KM HAS HAPPENED 5 TIMES. BIKE GOING TO SHOP FOR WARRANTY REPAIR. *TR
NHTSA ID
10505549
Incident
Sep 28, 2012
Mileage
829 mi
ElectricalEngineFuel system
Filed Apr 3, 2013
2012 HONDA CBR 250. CONSUMER WRITES IN REGARDS TO MOTORCYCLES FAILED TO START. *SMD THE CONSUMER STATED THE SECOND OCCURRENCE, WHICH WAS SEPTEMBER 2012, THE MUFFLER FELL OFF THE BIKE, THE CONSUMER WAS INFORMED, THE MUFFLER MAY HAVE VIBRATED LOOSE. OCTOBER 5, 2012, THE MOTORCYCLE WOULD NOT START. ACCORDING TO THE INVOICE, THE BATTERY WAS REPLACED AND THE OIL WAS CHANGED, WHICH THE CONSUMER DID NOT REQUEST. NOVEMBER 2012, THE BIKE FAILED TO START. FEBRUARY 2013, THE CONSUMERS SON REPLACED THE FULLY CHARGED BATTERY, BUT THE BIKE STILL WOULD NOT START. THE CONSUMERS SON WAS TOLD TO CONTINUE TO ATTEMPT TO START THE BIKE, BUT TO NO AVAIL. AFTER NUMEROUS ATTEMPTS, A STRANGE NOISE WAS COMING FROM THE REAR OF THE BIKE. LATER, THAT AFTERNOON, THE CONSUMERS SON RECEIVED A CALL, INFORMING HIM THEY FOUND THE PROBLEM. IT WAS A BLOWN SPARK PLUG. THE DEALER STATED IT WAS A RESULT OF TRYING TO START IT TOO MANY TIMES. THE CONSUMERS SON STATED HE WAS ONLY FOLLOWING THE DIRECTIONS HE WAS GIVEN. ON MONDAY FEBRUARY 11, THE CONSUMER RECEIVED A CALL FROM THE SALES MANAGER, WHO INFORMED HER, WATER WAS FOUND IN THE TANK/FUEL LINE. HE SUGGESTED HER SON LEFT THE BIKE OUTSIDE AND UNPROTECTED, WHICH IS HOW WATER ENTERED THE TANK/FUEL LINE.
NHTSA ID
10505084
Incident
Aug 1, 2012
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
MC - The Wrench
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Honda technician newsletter - Mirror Cover Installation The mirror cover on the CTX1300. NC700JD (NM4) Closing the Rear Utility Box Covers. CBR250R/RA and CRF250L Leaking Water Pump.
IN-04-09-13
AIR BAGS: ALLEGED COUNTERFEIT AIR BAG
HONDA: MESSAGE INFORMATION REGARDING THE DANGER OF COUNTERFEIT AIRBAGS INSTALLED IN VEHICLES, AND VEHICLES NEED TO BE INSPECTED TO ENSURE AIRBAG IS GENUINE FACTORY AUTHORIZED. NO MODEL YEARS OR MODELS LISTED. *PE
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.